3. Guided By :-
Dr. Abhijeet Sinh Jadeja
Created By:-
S.no Roll no. Name Sem Div
1 087 Jaydev Vyas 5th B
2 091 Eishan Ditya 5th B
3 109 Krunal Maurya 5th B
4. • Face to face interaction. • No personal contact .
• Telephone communication. • Email communication.
• Customer takes the product home. • Customer gets the product in 2-3 days.
• It requires more capital. • It requires less capital.
5. • The shop is open for a particular
time.
• The shopping can be done at any time
(24 x 7).
• Information not in hand. • Information in hand.
• Products can be touch and feel. • Product neither can be touch nor feel.
• Anybody can buy the products/services. • Internet knowledge is required for buying
Products/Services.
6.
7. Selects the product
Make payment
Cash Credit/debit card
Customer
Warehouse
Transport
Delivery Product
received