Are you looking for a way to improve your quality management systems, help your teams be successful, satisfy industry quality standards, and meet customer expectations? If so, you are not alone. Many organizations face the challenge of managing quality in a complex and dynamic environment. That's why we created TQMSOptima, the ultimate quality management software solution for your business. TQMSOptima is a cloud-based platform that integrates all aspects of quality management, from planning and execution to monitoring and improvement. With TQMSOptima, you can: - Streamline your workflows and processes with smart automation and collaboration tools. - Enhance your visibility and control over your quality performance with real-time data and analytics. - Reduce your risks and costs with proactive prevention and corrective actions. - Boost your customer satisfaction and loyalty with consistent and reliable delivery of quality products and services. TQMSOptima is designed to help you achieve excellence in quality management, no matter what industry you are in or what size your organization is. Whether you need to comply with ISO 9001, IATF 16949, ISO 14001, AIAG, or other quality standards, TQMSOptima can help you do it with ease and confidence. TQMSOptima is more than just a software, it's a partner in your quality journey. If you want to learn more about how TQMSOptima can transform your quality management capabilities, watch this video to see it in action. You will discover how TQMSOptima can help you: - Define your quality objectives and policies - Manage your documents and records - Document and Analyze audit results and inspection data - Handle non-conformities and deviations - Implement corrective and preventive actions - Perform root cause analysis and risk assessment - Generate timely and relevant data to assist in the decision making process - Create unique user dashboards for monitoring responsibilities - And much more! Don't miss this opportunity to see how TQMSOptima can make your quality management easier, faster, and better. Watch the video now and get ready to take your quality management to the next level with TQMSOptima! 🚀 #8dsoftware, #aiag, #aiagsoftware, #apqp, #apqpsoftware, #iatf16949, #iatf16949software, #iso 14001, #iso 9001, #iso9001software, #ppapsoftware, #pswsoftware, #qis, #qms, #qmssoftware, #qualityassurance, #qualitymanagement, #qualitysystems, #tqm, #tqmsoftware

1. © ISP SOFTWARE, INC. 2023
TQMSOptima
Quality Management System

2. TQMSOptima
Quality Management System
If you want to improve your quality
management system and achieve better
conformance to internal and customer
expectations, you need a solution that is
comprehensive, reliable, and efficient.
TQMSOptima is the quality management
system solution that meets these needs.
© ISP SOFTWARE, INC. 2023

3. APQP Module Engineering
Module
Quality Module CAPA Module 6 Sigma Module Gauge Control
Module
Risk
Management
Module
HR Module PM Module KPI Module Linked
Document
Module
Document
Control Module
Flow Chart
Project
Management
Document
Change Request
8D Corrective
Actions
Variable (SPC)
and Attribute
Data
Gauge Control
Risk
Management
Matrix
Employee Data
Equipment
Tracking
Management
Review
Templates for
Instructions
Document
Review Histories
Control Plan
Eng. Change
Request
Quality Alerts
5 Phase
Corrective
Actions
Cost Savings
Projects
Gauge
Calibration
Categorized
Listings
Schedule and
Record Training
Schedule and
Record PM
Events
Automatic
Charting of
Features
Reusable Image
Galleries
Document
Review
Scheduling
FMEA
Eng. Change
Order
Receiving
Inspection
Continuous
Improvement
Efficiency
Monitoring
R&R Recording
Risk Scoring
Options
Job Descriptions
Downtime
Recording
Location Specific
Reporting
Attached
Document
Tracking
QMS Procedures
and Instructions
Work
Instructions
Eng. Change
Notice
Nonconforming
Material Notice
Corrective
Action Cost
Tracker
Continuous
Improvement
Inspection Aid
Monitoring
Contingency
Plans
Employee
Evaluations
Issue Trouble
Reports
Combined
Location
Reporting
Associated
Record Tracking
Automated
Document
Numbering
PSW Warrant Trial Run
Defective
Material Notice
Audit
Scheduling and
Results
Lean
Manufacturing
Projects
Gauge
Procedures and
Instructions
Acceptance
Criteria
Online Learning
Modules for
TQS9000
Spare Part
Listings
KPI Action Items
Single, dual, and
quad image
templates
QMS Manuals
Project Approval Deviations
Warranty
Return and
Analysis
Safety Alerts Process Maps
Data Sharing
with APQP
Module
Schedule
Reviews
Job
Qualification
Matrix
PM Instructions
Performance
Trends
Document
Linking
Customizable
Templates
APQP Checklist Cost Savings
Variable (SPC)
and PPM
Attribute Data
Incident
Reporting and
MSDS
Downtime
Reporting
Gauge Repair
Tracking
Review
Methods
Record Multiple
Training Events
Data Sharing
with APQP
Module
Year to Date /
Month to Date
Flow Chart
Options for
QMS Records
Document
Change
Requests
Material and
Dimensional
Results
Activity
Scheduling
Return Material
Authorizations
Action Item
Matrices
Cost to Produce
Tracking
Guage Manuals
Maximum
Rating Settings
Attach Training
Certificates to
Employee Data
Multi-plant and
location options
Customized
Reporting
Attach most
types of records
Change
Management
Approvals
TQMSOptima – SME Feature List Shown Starting on Page 15
TQMSOptima Quality Management System Key Features
© ISP SOFTWARE, INC. 2023

4. © ISP SOFTWARE, INC. 2023
Quality management system (QMS) is a formalized system that documents processes, procedures, and
responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organization’s
activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a
continuous basis.
Just a few benefits of implementing a consistent, robust, and reliable QMS are:
- Improved productivity and efficiency by streamlining processes and eliminating waste
- Reduced costs and risks by preventing errors, defects, omissions, and inconsistencies
- Meet ISO 9001, IATF16949, ISO14001, customer expectations, and more
- Easily implement and maintain compliance to customer and industry standards and practices
- Enhanced reputation and competitiveness by demonstrating commitment to quality and excellence
- Higher profitability and growth by increasing sales, market share, and customer loyalty
A Software as a Service (SaaS) quality management system is a QMS that is delivered as a cloud-based service. It
offers additional benefits such as:
SaaS applications are already installed and configured in the cloud, so you can access them quickly and easily
SaaS eliminates the need for upfront investment and maintenance costs for hardware and software licenses
SaaS allows you to adjust your usage and features according to your needs
SaaS allows users to access the applications on most all hardware with a modern web browser
SaaS has low IT resource requirements
SaaS providers handle the updates and improvements of the applications, so you always have access to the latest version
Is your Quality Management System designed for success?

5. © ISP SOFTWARE, INC. 2023
Documented quality management systems are susceptible to 3 major failures.
Inconsistencies: Manually implemented quality management systems rely on human input and coordination to ensure
that different documents are consistent and updated. This can lead to errors, omissions, or conflicts when changes are
made, or new information is added. An integrated database driven quality management system automatically
synchronizes and validates data across different documents, ensuring consistency and compliance.
Inaccuracies: Manually implemented quality management systems are prone to human errors such as typos,
miscalculations, or misinterpretations. These errors can affect the quality of the products or services, as well as the
credibility and reputation of the organization. An integrated database driven quality management system reduces human
errors by using standardized formats, formulas, and validations. It also allows for easy verification and correction of data.
Inadequacies: Manually implemented quality management systems may not capture all the relevant data or information
needed for quality assurance and improvement. This can result in gaps, redundancies, or inefficiencies in the quality
processes. An integrated database driven quality management system enables comprehensive and systematic data
collection and analysis. It also allows for easy access and sharing of data among different stakeholders and functions.
Achieving 100% compliance to quality standards with manual systems is unrealistic and risky. It depends on human factors such as
memory, attention, and motivation, which can vary and fail. A database driven quality management system is like a robust manufacturing
process. It provides the necessary tools and quality management system processes to ensure consistent and reliable outcomes.

6. TQMSOptima
User Control Center
 Multi-location option allows users to login to a specific
plant or location / (Security access required to change locations)
 Access the TQMSOptima personal assistant tools
 Access the personalized user dashboard
 Enter the TQMSOptima Supplier Management features /
(Security access required)
 Open the TQMSOptima Module view to navigate all
features
 Quick launch options to directly access commonly used
features
© ISP SOFTWARE, INC. 2023

7. TQMSOptima
User Control Center
Personal Assistant
o Search and select any feature contained in
TQMSOptima to open it directly
o Run a single part number search and report for over
25 features contained within the TQMSOptima
system
o i.e.: 8D’s, NCN’s, RMA’s, APQP Checklists, Deviations,
Variable and or Attribute data, PPAP data, Engineering
Changes, etc.
o 7-day memory jogger shows all changes made by the
user over the last 7 days
o Personal note pad / personal task list
© ISP SOFTWARE, INC. 2023

8. 8
TQMSOptima UserControl Center Personal Assistant PartNumber History
• Control plan creation and updates
• FMEA creation and updates
• Work instruction creation and updates
• Flow chart creation and updates
• PSW Warrants Created
• PSW Dimensional Reports Generated
• PSW Material Reports Generated
• PPAP Checklist records
• Deviation records
• ECR, ECO, and / or ECN records and
updates
• Engineering Trial Run Results
• 8D / Corrective actions generated
• Customer concern records
• Defective Material Notices issued
• Warranty return records
• Return Material Authorization issued
• Non-Conforming Notices issued
• Supplier PPAP records
• Quality Alerts issued
• Receiving inspection records
• Warranty evaluation records
• All variable data generated
• All attribute data generated
• Audit findings and more…..
Consider the effort and time required in your current quality system to obtain and evaluate the complete history for any part number.
Would you like to have access to all the information below in seconds? With the TQMSOptima part number history report feature,
you can easily access and view the complete history of any part number in your system.
© ISP SOFTWARE, INC. 2023

9. TQMSOptima
Customizable User
Dashboard
o Each user configures their user dashboard based on
their responsibilities (easily updatable as responsibilities change)
o Select from over 65 reports designed to provide
immediate feedback for the decision-making process
o Customize date range and apply filters to customize
select reports
o Easy to modify by user as needs change
© ISP SOFTWARE, INC. 2023

10. TQMSOptima
System Settings
o 10 language packs available
o Control system wide options
o Select / change location
o Record every change on every record automatically
o Record changes include the user, time, date, computer,
workstation, and text changes.
© ISP SOFTWARE, INC. 2023
Can you afford not to invest a few dollars a day to obtain
the complete TQMSOptima QMS Software to start
improving your quality systems today?

11. TQMSOptima
Language Pack Features
TQMSOptima
SystemSettings
 Select / change location / Security access required
 Enable auto-logging of all data entries / changes
 Activate electronic signatures
 Activate email distribution options
 Activate auto-preview
 Activate expanded views
o Change between language packs on the fly
o Customizable field descriptions for most all forms
and report fields.
o Standardize fields to meet customer internal and
customer expectations
© ISP SOFTWARE, INC. 2023

12. TQMSOptima
Image Handling
 Image galleries available for most features
 Standard image formats supported: (.jpg, .png,
.gif, .bmp, jpeg)
 Reusable image collections
 Auto-scaling of images
 Visual aid templates
 Custom image viewers with image manipulation
capabilities
© ISP SOFTWARE, INC. 2023

13. TQMSOptima
Record Navigation
Standardized record listings for each feature
Create new records
Delete records (requires security authorization)
View records of current user only
Sort records by column
Filter records by selection
Search records
Create filters
Export data or email reports
Archive records
Easy access to reports by record number
© ISP SOFTWARE, INC. 2023

14. SET YOUR TEAM UP FOR
SUCCESS FOR JUST A
FEW DOLLARS A DAY!
Don't wait any longer. Register for a free
trial of TQMSOptima today! See how
TQMSOptima can help your team achieve
quality excellence.
Contact our support department at:
support@tqmsoptima.com and request
your free trial now!
TQMSOptima Supplier Management Edition (TQMSOptima - SME ) Features 
TQMSOptima Video Tutorial Channel: https://www.youtube.com/@TQMSOptima
Visit our website: https://tqmsoptima.com
© ISP SOFTWARE, INC. 2023

15. TQMSOptima - SME
Supplier Management Features
Supplier Profile and Communication Features:
 Post supplier documents (Supplier Quality Manual,
Shipping Instructions, Supplier Bulletins, Event
Calendars, etc.
 Create supplier communication boards for real time
collaboration
 Send supplier bulletins to a single supplier or all suppliers
 Create supplier rating scorecards
 Supplier responsible to maintain their contact
information and keep the supplier profiles up to date
 Suppliers attach ISO, IATF, VDA, and other certifications
with expiration dates in their supplier profiles.
 Manage the supplier qualification process. Create
supplier approval checklists and attach supporting data.
 Create supplier assessments and schedule onsite or
supplier self assessments at desired intervals.
© ISP SOFTWARE, INC. 2023

16. TQMSOptima SME Supplier PPAP Management Tools
o Schedule PPAP Submissions (Assign revision level, priority, submission level, and
special instructions)
o Receive AIAG compliant standardized documentation from all suppliers
o Standardized AIAG documents include:
o Feasibility Statements
o Flow Charts
o PFMEA’s
o Control Plans
o Work Instructions
o PSW Warrants
o Dimensional Studies
o Material Testing Results
o PPAP Checklists
o Suppliers may attach R&R’s, CMM Reports, Drawings, and other supporting
documentation
o Customer may electronically approve, reject, or grant interim PPAP approvals
o Customer may attach drawings and engineering specification to PPAP’s
o Suppliers may enter PPAP data directly into the system or attach their own records
(customer defined)
© ISP SOFTWARE, INC. 2023

17. TQMSOptima SME Real Time Supplier Notifications and Reporting
o Issue and monitor corrective action (8D) requests with 3 due date options (Initial, Interim, Final)
o Issue quality alerts to a single supplier or all suppliers
o Issue defective material concerns (DMN’s) and manage target response dates
o Issue nonconforming material concerns (NCN’s) and manage target response dates
o Provide receiving inspection records to the supplier
o Receive deviation requests from suppliers
o Receive return material authorizations (RMA’s) from suppliers
o Perform and record supplier onsite audits
o ECR, ECO, and ECN project management tools (collaboration with supplier option)
o Post images, documents, and messages for evaluation purposes
© ISP SOFTWARE, INC. 2023

18. TQMSOptima Software Options
TQMSOptima Supplier Management Edition (TQMSOptima - SME)
Complete quality management system with electronic connection to suppliers
TQMSOptima
Complete quality management system without the supplier connections activated
TQMSOptima - APQP
APQP and project management with AIAG compliant formats (AIAG & VDA Handbook Support)
TQMSOptima – Gauge Control
Gauge control and calibration solution
TQMSOptima - CAPA
Corrective action and audit solution
© ISP SOFTWARE, INC. 2023

19. Start Your Free TQMSOptima Quality Management System Trial Today!
Don't miss this opportunity to take your quality management system to the next level.
Sign up for a free trial of TQMSOptima QMS Software today and see for yourself why it is
the best QMS software solution for your business.
To sign up for a free trial, contact our support department @: support@tqmsoptima.com
Subscribe to our YouTube Channel:
https://www.youtube.com/@TQMSOptima
Visit our website:
https://tqmsoptima.com
© ISP SOFTWARE, INC. 2023

20. © ISP SOFTWARE, INC. 2023
TQMSOptima
YouTube Channel
 Get your users up and running in no time
with detailed video tutorials for each feature
in the TQMSOptima quality management
system software
 Dedicated playlists for each product
 Detailed step by step instructions for each
feature option
 TQMSOptima YouTube Channel:
https://www.youtube.com/@TQMSOptima
TQMSOptimastep-by-stepvideo
tutorialsareavailableanytimetomeet
yourneeds!

21. SET YOUR TEAM UP FOR
SUCCESS FOR JUST A
FEW DOLLARS A DAY!
Contact our support department at:
support@tqmsoptima.com and request
your free trial now!
TQMSOptima Video Tutorial Channel: https://www.youtube.com/@TQMSOptima
Visit our website: https://www.tqmsoptima.com
REQUESTYOUR FREETRIALNOW.YOU WILL
NOTREGRETIT!
© ISP SOFTWARE, INC. 2023