Terms of Reference
Internal Communications Intern in the Office of the Executive Coordinator
Duration: 4-6 months at UNV Headquarters in Bonn
Start Date: May 2016; Internship period between May and October 2016
Deadline: 14 May 2016
Background
The United Nations Volunteers (UNV) programme is the UN organization that contributes to peace and
development through volunteerism worldwide. Volunteerism is a powerful means of engaging people in
tackling development challenges, and it can transform the pace and nature of development.
Volunteerism benefits both society at large and the individual volunteer by strengthening trust, solidarity
and reciprocity among citizens, and by purposefully creating opportunities for participation. UNV
contributes to peace and development by advocating for recognition of volunteers, working with
partners to integrate volunteerism into development programming, and mobilizing an increasing number
and diversity of volunteers, including experienced UN volunteers, throughout the world. UNV embraces
volunteerism as universal and inclusive, and recognizes volunteerism in its diversity as well as the values
that sustain it: free will, commitment, engagement and solidarity.
UNV is headquartered in Bonn, Germany and has approximately 150 staff positions – with the majority in
Bonn and some positions with different UN peacekeeping and political missions, and in other
Headquarters locations (e.g. New York and Tokyo). The major organizational groups within UNV are:
 the Office of the Executive Coordinator (OEC);
 the Volunteer Programming and Management Group (VPMG) comprising the Peace and
Programming Section (PPS) and the Development and Programming Section (DPS), Volunteer
Recruitment Resources Section (VRRS), Result Management Support Section (RMSS), Volunteer
Knowledge and Innovation Section (VKIS);
 the Partnerships and Communications Division (PCD) comprising the Communications Section
(CS), the Office in New York (ONY), and the Partnerships Section (PS);
 The Management Services Division (MSD) comprising the Information and Communication
Technology Section (ICTS), Finance Section (FS), Human Resources Section (HRS), and the
Administration Section (AS). Additionally, the Common Services Unit (CSU) provides support to
the UN presence in Bonn.
The Office of the Executive Coordinator (OEC)
The Office of the Executive Coordinator manages and directs the UNV programme, defining its long-term
goals and immediate objectives, taking into account UN General Assembly resolutions and UNDP
Executive Board decisions; co-ordinating the formulation of policy; providing policy guidance for
operations and administration; leading negotiations with host and donor Governments, NGOs and
private institutions, and advocacy of appropriate use of volunteers with the leadership at the UN (DPKO,
DPA, etc.) and other UN bodies and partners; and overseeing the use of UNDP and other programme
resources.
2
The Office of the Executive Coordinator:
 Provides strategic and innovative leadership to the development, articulation and
implementation of both the substantive and operational aspects of the UNV programme.
 Leads organizational outreach, representation and resource mobilization activities.
 Manages an effective organizational framework of resources, systems and processes ensuring
effective and efficient programme development and implementation and overall policy
coherence.
 Provides inspirational leadership to a diverse, multi-cultural and competent staff group of
approximately 150 at headquarters and more than 6000 volunteers in the field.
 Reports on organizational processes, outputs and challenges to UNDP senior management, the
UNDP Executive Board, UN General Assembly and UNV’s network of partners.
 Manages UNV’s role as lead agency for UN Agencies, Programmes and Convention Secretariats
based in Germany in general, and for those in Bonn in particular.
Duties and responsibilities
Under the direct supervision of the Programme Analyst (Management), the intern provides support to
the OEC and assists in a corporate exercise to strengthen UNV’s internal communications, as well as
other management issues. This will include:
 Conduct research in state-of-the-art and innovative internal communication methods, with a
specific focus on international organizations;
 Mapping of UNV’s existing internal communications channels, structures and platforms;
 Assist in survey and interview guideline development;
 Conduct data analysis and prepare reports;
 Support in the development of strategies and a roadmap to strengthen UNV’s internal
communications;
 Assist in the preparations for UNV’s major internal communications event 2016, a global UNV
team meeting;
 Support other internal governance-related activities and general OEC management support tasks
as needed.
The intern is also expected to strengthen his/her knowledge and understanding of the concept of
volunteerism and volunteer impact on peace and development by reading relevant UNV and other
publications and actively participating in learning events – as well as specifically increasing his/her
knowledge and capacities in management issues.
Learning opportunities for the intern
 General understanding of the work and mission of the UNV programme, of volunteerism’s
contribution to peace and development effectiveness and UNV’s broad range of operational and
programmatic issues on volunteer management;
 Insight and hands-on experience in the field of internal communications and management/
internal governance in the UN system;
 Insight and hands-on experience in the process of developing an internal communications
strategy for an international/ UN organization; and
3
 Working experience in an international organization/ the UN system and in a multicultural
environment.
Minimum Qualifications and Experience
 Currently enrolled in a second degree programme or higher (Master or PhD) in Communications,
Internal Communications, International Relations, Social Sciences, Management Studies, Public
Administration, or a related field. (Please note that only candidates who will be returning to
their studies upon the completion of their internship qualify for an internship with UNV.)
 Fluency in oral and written communication in English is required;
 Solid knowledge and first practical experiences in Internal Communications or Communications is
a strong asset, preferably in the context of international organizations or international
companies;
 Experience in conducting research and data analysis;
 Excellent analytical and report writing skills;
 Excellent interpersonal and communications skills;
 Creative open-minded team player with strong initiative and willingness to learn;
 Demonstrated ability to work in a multi-cultural working environment;
 Strong interest in international development and the work of the UN and UNV’s mandate in
particular;
 Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) is a prerequisite.
General Terms and Conditions
 UNDP Conditions of Service for interns (http://www.undp.org/internships/) apply for interns
working at UNV Headquarters.
 The Internship Programme operates on a non-remunerative basis. Costs and arrangements for
travel, visa, accommodation and living expenses are the responsibility of the intern.
 The purpose of the Internship Programme is not to lead to further employment with UNV but to
complement an intern’s studies. Therefore, there should be no expectation of employment at
the end of an internship.
 UNV accepts no responsibility for the intern’s medical insurance or for costs arising from illness
during the internship. Interns are required to provide proof of medical insurance coverage.
 Only short-listed candidates will be contacted and called for a motivational interview.
 Please also refer to UNV’s general terms and conditions for internships at UNV at
http://www.unv.org/about-us/employment/internship.html.
 Applicants must be in possession of a Schengen Visa or be a holder of a European Union
Passport.
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How to Apply
 Applications should be forwarded to annette.froese@unv.org
 Subject of the email should clearly state “Application for UNV Partnerships Internship”.
 Applications (in English) must include the following:
1. An application form [MS Word]
2. Recent curriculum vitae (CV);
3. A cover letter indicating motivations, skills, competencies relevant for this particular
internship and availability dates.
 General or incomplete applications will not be considered.
 Due to the high number of applications, only shortlisted candidates will be contacted.

TOR_Intern_Internal_Comms_2016_OEC

  • 1.
    Terms of Reference InternalCommunications Intern in the Office of the Executive Coordinator Duration: 4-6 months at UNV Headquarters in Bonn Start Date: May 2016; Internship period between May and October 2016 Deadline: 14 May 2016 Background The United Nations Volunteers (UNV) programme is the UN organization that contributes to peace and development through volunteerism worldwide. Volunteerism is a powerful means of engaging people in tackling development challenges, and it can transform the pace and nature of development. Volunteerism benefits both society at large and the individual volunteer by strengthening trust, solidarity and reciprocity among citizens, and by purposefully creating opportunities for participation. UNV contributes to peace and development by advocating for recognition of volunteers, working with partners to integrate volunteerism into development programming, and mobilizing an increasing number and diversity of volunteers, including experienced UN volunteers, throughout the world. UNV embraces volunteerism as universal and inclusive, and recognizes volunteerism in its diversity as well as the values that sustain it: free will, commitment, engagement and solidarity. UNV is headquartered in Bonn, Germany and has approximately 150 staff positions – with the majority in Bonn and some positions with different UN peacekeeping and political missions, and in other Headquarters locations (e.g. New York and Tokyo). The major organizational groups within UNV are:  the Office of the Executive Coordinator (OEC);  the Volunteer Programming and Management Group (VPMG) comprising the Peace and Programming Section (PPS) and the Development and Programming Section (DPS), Volunteer Recruitment Resources Section (VRRS), Result Management Support Section (RMSS), Volunteer Knowledge and Innovation Section (VKIS);  the Partnerships and Communications Division (PCD) comprising the Communications Section (CS), the Office in New York (ONY), and the Partnerships Section (PS);  The Management Services Division (MSD) comprising the Information and Communication Technology Section (ICTS), Finance Section (FS), Human Resources Section (HRS), and the Administration Section (AS). Additionally, the Common Services Unit (CSU) provides support to the UN presence in Bonn. The Office of the Executive Coordinator (OEC) The Office of the Executive Coordinator manages and directs the UNV programme, defining its long-term goals and immediate objectives, taking into account UN General Assembly resolutions and UNDP Executive Board decisions; co-ordinating the formulation of policy; providing policy guidance for operations and administration; leading negotiations with host and donor Governments, NGOs and private institutions, and advocacy of appropriate use of volunteers with the leadership at the UN (DPKO, DPA, etc.) and other UN bodies and partners; and overseeing the use of UNDP and other programme resources.
  • 2.
    2 The Office ofthe Executive Coordinator:  Provides strategic and innovative leadership to the development, articulation and implementation of both the substantive and operational aspects of the UNV programme.  Leads organizational outreach, representation and resource mobilization activities.  Manages an effective organizational framework of resources, systems and processes ensuring effective and efficient programme development and implementation and overall policy coherence.  Provides inspirational leadership to a diverse, multi-cultural and competent staff group of approximately 150 at headquarters and more than 6000 volunteers in the field.  Reports on organizational processes, outputs and challenges to UNDP senior management, the UNDP Executive Board, UN General Assembly and UNV’s network of partners.  Manages UNV’s role as lead agency for UN Agencies, Programmes and Convention Secretariats based in Germany in general, and for those in Bonn in particular. Duties and responsibilities Under the direct supervision of the Programme Analyst (Management), the intern provides support to the OEC and assists in a corporate exercise to strengthen UNV’s internal communications, as well as other management issues. This will include:  Conduct research in state-of-the-art and innovative internal communication methods, with a specific focus on international organizations;  Mapping of UNV’s existing internal communications channels, structures and platforms;  Assist in survey and interview guideline development;  Conduct data analysis and prepare reports;  Support in the development of strategies and a roadmap to strengthen UNV’s internal communications;  Assist in the preparations for UNV’s major internal communications event 2016, a global UNV team meeting;  Support other internal governance-related activities and general OEC management support tasks as needed. The intern is also expected to strengthen his/her knowledge and understanding of the concept of volunteerism and volunteer impact on peace and development by reading relevant UNV and other publications and actively participating in learning events – as well as specifically increasing his/her knowledge and capacities in management issues. Learning opportunities for the intern  General understanding of the work and mission of the UNV programme, of volunteerism’s contribution to peace and development effectiveness and UNV’s broad range of operational and programmatic issues on volunteer management;  Insight and hands-on experience in the field of internal communications and management/ internal governance in the UN system;  Insight and hands-on experience in the process of developing an internal communications strategy for an international/ UN organization; and
  • 3.
    3  Working experiencein an international organization/ the UN system and in a multicultural environment. Minimum Qualifications and Experience  Currently enrolled in a second degree programme or higher (Master or PhD) in Communications, Internal Communications, International Relations, Social Sciences, Management Studies, Public Administration, or a related field. (Please note that only candidates who will be returning to their studies upon the completion of their internship qualify for an internship with UNV.)  Fluency in oral and written communication in English is required;  Solid knowledge and first practical experiences in Internal Communications or Communications is a strong asset, preferably in the context of international organizations or international companies;  Experience in conducting research and data analysis;  Excellent analytical and report writing skills;  Excellent interpersonal and communications skills;  Creative open-minded team player with strong initiative and willingness to learn;  Demonstrated ability to work in a multi-cultural working environment;  Strong interest in international development and the work of the UN and UNV’s mandate in particular;  Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) is a prerequisite. General Terms and Conditions  UNDP Conditions of Service for interns (http://www.undp.org/internships/) apply for interns working at UNV Headquarters.  The Internship Programme operates on a non-remunerative basis. Costs and arrangements for travel, visa, accommodation and living expenses are the responsibility of the intern.  The purpose of the Internship Programme is not to lead to further employment with UNV but to complement an intern’s studies. Therefore, there should be no expectation of employment at the end of an internship.  UNV accepts no responsibility for the intern’s medical insurance or for costs arising from illness during the internship. Interns are required to provide proof of medical insurance coverage.  Only short-listed candidates will be contacted and called for a motivational interview.  Please also refer to UNV’s general terms and conditions for internships at UNV at http://www.unv.org/about-us/employment/internship.html.  Applicants must be in possession of a Schengen Visa or be a holder of a European Union Passport.
  • 4.
    4 How to Apply Applications should be forwarded to annette.froese@unv.org  Subject of the email should clearly state “Application for UNV Partnerships Internship”.  Applications (in English) must include the following: 1. An application form [MS Word] 2. Recent curriculum vitae (CV); 3. A cover letter indicating motivations, skills, competencies relevant for this particular internship and availability dates.  General or incomplete applications will not be considered.  Due to the high number of applications, only shortlisted candidates will be contacted.