2.
I. Importance of adapting your message to
the needs and expectation of your
audience.
II.Define the “you” attitude and its role in
successful communication
III.Discuss four ways of achieving a business
like tone with a style that is clear and
concise
IV.Explain meaning of plain English and its
value in business communication
V.Briefly describe how to select words that
are not only correct but also effective
VI.Explain how sentence style affect
emphasis within your message
VII.List five ways to develop coherent