Top 10 Business
Writing Tips
Successful Business Writers
Write As If You Are The
Reader
 Who’s Doing What
 Why and How
 With and for Whom
Less Is More
 Keep the Reader’s Attention
 Only State Needed Information
 Make your Points Quickly
___________________________________
Know Your Audience
 Understand Norms and Expectations
 Know the House Rules
 Include an Effective Structure
Design and Layout
 Design Focuses on Component
Levels
 Layout Addresses Overall Weight
and Impact
 Affects Readability
___________________________________
E2 Reader
 Culture-Fair Strategies
 Culture-Free Strategies
 Secondary Readers Could be E2 Readers
Punctuation
 Clear and Effective
 Proofreading is Essential
 Affects your Credibility
___________________________________
Business Writing
Organizational Pyramid
Key Points
Rationale,
Essential Details,
Forward-
Looking Context
Reiterated Value, Impact,
Action Items
 Make Key Points First
 Assume Rapidly Plummeting Readership
 An Interested Reader will Scan
Midsections
BLOT
 “Bottom Line On Top”
 Actionable Items First
 Strong Introduction
___________________________________
KISS – Keep
Information Simple,
Short
 Clear Word Choice
 Skip Fancy Formatting
 Emphasize Function Over Format
Three Pack Of Appeals
 Interpersonal – Authority, Expertise,
Directness
 Intellectual – Statistics, Data Points, Clear
Assessments
 Emotional – Accomplishments, Success,
Security, Value
___________________________________
Conclusion
References
Flood, T. E. (2008). MBA Fundamentals: Business Writing. New York: Kaplan Publishing.
Weiss, E. H. (2005). The Elements of International English Style: A Guide to Writing Correspondence,
Reports, Technical Documents, and Internet Page for a Global Audience. M. E. Sharpe.

Top 10 Business Writing Tips

  • 1.
  • 2.
  • 3.
    Write As IfYou Are The Reader  Who’s Doing What  Why and How  With and for Whom
  • 4.
    Less Is More Keep the Reader’s Attention  Only State Needed Information  Make your Points Quickly ___________________________________
  • 5.
    Know Your Audience Understand Norms and Expectations  Know the House Rules  Include an Effective Structure
  • 6.
    Design and Layout Design Focuses on Component Levels  Layout Addresses Overall Weight and Impact  Affects Readability ___________________________________
  • 7.
    E2 Reader  Culture-FairStrategies  Culture-Free Strategies  Secondary Readers Could be E2 Readers
  • 8.
    Punctuation  Clear andEffective  Proofreading is Essential  Affects your Credibility ___________________________________
  • 9.
    Business Writing Organizational Pyramid KeyPoints Rationale, Essential Details, Forward- Looking Context Reiterated Value, Impact, Action Items  Make Key Points First  Assume Rapidly Plummeting Readership  An Interested Reader will Scan Midsections
  • 10.
    BLOT  “Bottom LineOn Top”  Actionable Items First  Strong Introduction ___________________________________
  • 11.
    KISS – Keep InformationSimple, Short  Clear Word Choice  Skip Fancy Formatting  Emphasize Function Over Format
  • 12.
    Three Pack OfAppeals  Interpersonal – Authority, Expertise, Directness  Intellectual – Statistics, Data Points, Clear Assessments  Emotional – Accomplishments, Success, Security, Value ___________________________________
  • 13.
  • 14.
    References Flood, T. E.(2008). MBA Fundamentals: Business Writing. New York: Kaplan Publishing. Weiss, E. H. (2005). The Elements of International English Style: A Guide to Writing Correspondence, Reports, Technical Documents, and Internet Page for a Global Audience. M. E. Sharpe.