The document discusses tools and strategies for addressing issues of class, race, and gender at community technology centers (CTCs). It outlines some common CTC program areas like job skills development, education, youth development, and civic engagement. It also notes some examples of potential imbalances at CTCs, such as women-dominant leadership with mostly male participants, or Caucasian staff serving primarily people of color communities. Addressing these realities is important to ensure CTCs are equitable and inclusive spaces.