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Is Your Product
       Too Expensive?
        What does too expensive mean?

                   By Mark Proffitt




MarkProffitt.com
Too Expensive

●
    Absolute
●
    Relative




    MarkProffitt.com
Customers' Values

●
    Customers buy products to satisfy desires




                       $
    MarkProffitt.com
Customers' Values

●
    Customers buy products to satisfy desires




    MarkProffitt.com
Customers' Values

●
    Desire A > Desire B > Desire C




    MarkProffitt.com
Customers' Values

●
    Cost > Value = Too Expensive




                  $
    MarkProffitt.com
Customers' Values

●
    Cost > Value = Too Expensive
●
    Absolute Too Expensive




                  $
    MarkProffitt.com
Outcomes

●
    Objective criteria
    ●
        Observe
    ●
        Measure




    MarkProffitt.com
Outcomes



Maximum

Minimum
                            OK
                     OK               OK
                                 OK




                     A      B    C    D
  MarkProffitt.com
Outcomes



Maximum
                          FAIL
Minimum
                                  Too
                                  High   OK
                     OK
                            Too
                            Low



                     A      B      C     D
  MarkProffitt.com
Absolute Too Expensive


 Cost > Value         Outcomes ≠ Criteria


                                    FAIL

$
                    Maximum

                     Minimum
                                          Too
                               OK         High   OK
                                    Too
                                    Low


                               A    B     C      D
MarkProffitt.com
Relative Too Expensive


           Product A                         Product B
             $ 100                              $70


Minimum                            Minimum
          OK     OK      OK   OK             OK   OK   OK   OK




          A      B       C    D              A    B    C    D

      MarkProffitt.com
Relative Too Expensive


           Product A                         Product B
             $ 100                              $70


Minimum                            Minimum
          OK     OK      OK   OK             OK   OK   OK   OK




          A      B       C    D              A    B    C    D

      MarkProffitt.com
Cost is more than money




Minimum
          OK    OK    OK   OK

                                     OK
                                OK        OK   OK




          A      B    C    D    A    B    C    D

   MarkProffitt.com
Purpose Determines Criteria



Minimum




          OK    OK    OK   OK
                                      Too
                                Too         Too   Too
                                      Low
                                Low         Low   Low




           A     B    C    D    A     B     C     D

   MarkProffitt.com
Purpose Determines Criteria




Maximum
          Too
          High   Too    Too    Too
                 High   High   High
                                           OK
                                                OK   OK
                                      OK




           A      B     C      D      A    B    C    D

    MarkProffitt.com
Outcome for Travel


                                    Leave with    Leave in
 Leave from           Leave at
                                     desired       desired
desired place        desired time
                                     objects      condition




                                    Arrive with   Arrive in
  Arrive at            Arrive at
                                     desired       desired
desired place        desired time
                                     objects      condition




  MarkProffitt.com
Outcome for Travel


                                    Leave with    Leave in
 Leave from           Leave at
                                     desired       desired
desired place        desired time
                                     objects      condition




                                    Arrive with   Arrive in
  Arrive at            Arrive at
                                     desired       desired
desired place        desired time
                                     objects      condition




  MarkProffitt.com
Outcome for Travel


                                    Leave with    Leave in
 Leave from           Leave at
                                     desired       desired
desired place        desired time
                                     objects      condition




                                    Arrive with   Arrive in
  Arrive at            Arrive at
                                     desired       desired
desired place        desired time
                                     objects      condition




  MarkProffitt.com
Outcome for Travel


                                    Leave with    Leave in
 Leave from           Leave at
                                     desired       desired
desired place        desired time
                                     objects      condition




                                    Arrive with   Arrive in
  Arrive at            Arrive at
                                     desired       desired
desired place        desired time
                                     objects      condition




  MarkProffitt.com
Outcome for Travel


                                    Leave with    Leave in
 Leave from           Leave at
                                     desired       desired
desired place        desired time
                                     objects      condition




                                    Arrive with   Arrive in
  Arrive at            Arrive at
                                     desired       desired
desired place        desired time
                                     objects      condition




  MarkProffitt.com
Outcome for Travel


                                    Leave with    Leave in
 Leave from           Leave at
                                     desired       desired
desired place        desired time
                                     objects      condition




                                    Arrive with   Arrive in
  Arrive at            Arrive at
                                     desired       desired
desired place        desired time
                                     objects      condition




  MarkProffitt.com
Outcome for Travel


                                    Leave with    Leave in
 Leave from           Leave at
                                     desired       desired
desired place        desired time
                                     objects      condition




                                    Arrive with   Arrive in
  Arrive at            Arrive at
                                     desired       desired
desired place        desired time
                                     objects      condition




  MarkProffitt.com
Outcome for Travel


                                    Leave with    Leave in
 Leave from           Leave at
                                     desired       desired
desired place        desired time
                                     objects      condition




                                    Arrive with   Arrive in
  Arrive at            Arrive at
                                     desired       desired
desired place        desired time
                                     objects      condition




  MarkProffitt.com
Outcome for Travel


                                    Leave with    Leave in
 Leave from           Leave at
                                     desired       desired
desired place        desired time
                                     objects      condition




                                    Arrive with   Arrive in
  Arrive at            Arrive at
                                     desired       desired
desired place        desired time
                                     objects      condition




  MarkProffitt.com
Outcome for Travel


                                    Leave with    Leave in
 Leave from           Leave at
                                     desired       desired
desired place        desired time
                                     objects      condition




                                    Arrive with   Arrive in
  Arrive at            Arrive at
                                     desired       desired
desired place        desired time
                                     objects      condition




  MarkProffitt.com
Leave from desired place

●
    Ideal outcome: leave from anyplace
●
    Airplanes: only from airports
●
    Flying cars:
    ●
        Drive to airport, limited in most areas -
    ●
        VTOL has other limits -
    ●
        Drive like normal car +



    MarkProffitt.com
Leave at desired time

●
    Ideal outcome: anytime, no waiting
●
    Commercial airline: limited departures
●
    Private airplanes: More times but more cost -
●
    Flying car: same are private airplane
    ●
        Can't fly in all weather -
    ●
        Must refuel before leaving -
    ●
        Option to drive not as flexible as ground car +

    MarkProffitt.com
Leave with desired objects

●
    Ideal outcome: take anything
●
    Flying car: capacity is limited
    ●
        Size -
    ●
        Weight -
    ●
        Must be inside -




    MarkProffitt.com
Leave in desired condition

●
    Ideal outcome: any condition
●
    Flying car:
    ●
        Must be in good condition to fly -
    ●
        Can't easily stop mid trip -
    ●
        Drive same as ground based car




    MarkProffitt.com
Arrive at desired place

●
    Ideal outcome: go anywhere
●
    Flying car:
    ●
        Go over obstacles +
    ●
        Limited landing +
    ●
        Parking might be limited -




    MarkProffitt.com
Arrive at desired time

●
    Ideal outcome: arrive instantly
●
    Flying car
    ●
        Faster for long trips +
    ●
        Avoids traffic +




    MarkProffitt.com
Arrive with desired objects

●
    Ideal outcome: Everything you want at
    destination
●
    Flying car:
    ●
        Cargo is limited --
    ●
        Good for perishable items +




    MarkProffitt.com
Arrive in desired condition

●
    Ideal outcome: Always arrive in as good or
    better condition than left
●
    Flying car:
    ●
        Faster trip, less tiring +
    ●
        Any accident is likely deadly --




    MarkProffitt.com
Flying Car vs. Ground Car


                                    Leave with    Leave in
 Leave from           Leave at
                                     desired       desired
desired place        desired time
                                     objects      condition




                                    Arrive with   Arrive in
  Arrive at            Arrive at
                                     desired       desired
desired place        desired time
                                     objects      condition




  MarkProffitt.com
Flying Car vs. Private Plane


                                    Leave with    Leave in
 Leave from           Leave at
                                     desired       desired
desired place        desired time
                                     objects      condition




                                    Arrive with   Arrive in
  Arrive at            Arrive at
                                     desired       desired
desired place        desired time
                                     objects      condition




  MarkProffitt.com
Extra Outcomes




           Speed        Access   Enjoyment




MarkProffitt.com
Applications of Extra Outcomes

●
    Speed
    ●
        Medical emergency
        –   Leave from and Arrive at any location required
    ●
        High value cargo or passenger
●
    Relative Too Expensive




    MarkProffitt.com
Applications of Extra Outcomes

●
    Access
    ●
        Locations not easily available by land
        –   Over water, valley, wilderness, poor or blocked roads
        –   Surveying and site seeing
        –   Construction
    ●
        Security, limit access




    MarkProffitt.com
Applications of Extra Outcomes

●
    Enjoyment
    ●
        Fun of flying
    ●
        Prestige
●
    Highly subjective
    ●
        No direct financial value




    MarkProffitt.com
Outcome Analysis

●
    Target markets
●
    Calculate ideal price
●
    Increase value and profit margins
●
    Assess market risk
●
    Create business strategy




    MarkProffitt.com
www.MarkProffitt.com

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Is Your Product Too Expensive?

  • 1. Is Your Product Too Expensive? What does too expensive mean? By Mark Proffitt MarkProffitt.com
  • 2. Too Expensive ● Absolute ● Relative MarkProffitt.com
  • 3. Customers' Values ● Customers buy products to satisfy desires $ MarkProffitt.com
  • 4. Customers' Values ● Customers buy products to satisfy desires MarkProffitt.com
  • 5. Customers' Values ● Desire A > Desire B > Desire C MarkProffitt.com
  • 6. Customers' Values ● Cost > Value = Too Expensive $ MarkProffitt.com
  • 7. Customers' Values ● Cost > Value = Too Expensive ● Absolute Too Expensive $ MarkProffitt.com
  • 8. Outcomes ● Objective criteria ● Observe ● Measure MarkProffitt.com
  • 9. Outcomes Maximum Minimum OK OK OK OK A B C D MarkProffitt.com
  • 10. Outcomes Maximum FAIL Minimum Too High OK OK Too Low A B C D MarkProffitt.com
  • 11. Absolute Too Expensive Cost > Value Outcomes ≠ Criteria FAIL $ Maximum Minimum Too OK High OK Too Low A B C D MarkProffitt.com
  • 12. Relative Too Expensive Product A Product B $ 100 $70 Minimum Minimum OK OK OK OK OK OK OK OK A B C D A B C D MarkProffitt.com
  • 13. Relative Too Expensive Product A Product B $ 100 $70 Minimum Minimum OK OK OK OK OK OK OK OK A B C D A B C D MarkProffitt.com
  • 14. Cost is more than money Minimum OK OK OK OK OK OK OK OK A B C D A B C D MarkProffitt.com
  • 15. Purpose Determines Criteria Minimum OK OK OK OK Too Too Too Too Low Low Low Low A B C D A B C D MarkProffitt.com
  • 16. Purpose Determines Criteria Maximum Too High Too Too Too High High High OK OK OK OK A B C D A B C D MarkProffitt.com
  • 17. Outcome for Travel Leave with Leave in Leave from Leave at desired desired desired place desired time objects condition Arrive with Arrive in Arrive at Arrive at desired desired desired place desired time objects condition MarkProffitt.com
  • 18. Outcome for Travel Leave with Leave in Leave from Leave at desired desired desired place desired time objects condition Arrive with Arrive in Arrive at Arrive at desired desired desired place desired time objects condition MarkProffitt.com
  • 19. Outcome for Travel Leave with Leave in Leave from Leave at desired desired desired place desired time objects condition Arrive with Arrive in Arrive at Arrive at desired desired desired place desired time objects condition MarkProffitt.com
  • 20. Outcome for Travel Leave with Leave in Leave from Leave at desired desired desired place desired time objects condition Arrive with Arrive in Arrive at Arrive at desired desired desired place desired time objects condition MarkProffitt.com
  • 21. Outcome for Travel Leave with Leave in Leave from Leave at desired desired desired place desired time objects condition Arrive with Arrive in Arrive at Arrive at desired desired desired place desired time objects condition MarkProffitt.com
  • 22. Outcome for Travel Leave with Leave in Leave from Leave at desired desired desired place desired time objects condition Arrive with Arrive in Arrive at Arrive at desired desired desired place desired time objects condition MarkProffitt.com
  • 23. Outcome for Travel Leave with Leave in Leave from Leave at desired desired desired place desired time objects condition Arrive with Arrive in Arrive at Arrive at desired desired desired place desired time objects condition MarkProffitt.com
  • 24. Outcome for Travel Leave with Leave in Leave from Leave at desired desired desired place desired time objects condition Arrive with Arrive in Arrive at Arrive at desired desired desired place desired time objects condition MarkProffitt.com
  • 25. Outcome for Travel Leave with Leave in Leave from Leave at desired desired desired place desired time objects condition Arrive with Arrive in Arrive at Arrive at desired desired desired place desired time objects condition MarkProffitt.com
  • 26. Outcome for Travel Leave with Leave in Leave from Leave at desired desired desired place desired time objects condition Arrive with Arrive in Arrive at Arrive at desired desired desired place desired time objects condition MarkProffitt.com
  • 27. Leave from desired place ● Ideal outcome: leave from anyplace ● Airplanes: only from airports ● Flying cars: ● Drive to airport, limited in most areas - ● VTOL has other limits - ● Drive like normal car + MarkProffitt.com
  • 28. Leave at desired time ● Ideal outcome: anytime, no waiting ● Commercial airline: limited departures ● Private airplanes: More times but more cost - ● Flying car: same are private airplane ● Can't fly in all weather - ● Must refuel before leaving - ● Option to drive not as flexible as ground car + MarkProffitt.com
  • 29. Leave with desired objects ● Ideal outcome: take anything ● Flying car: capacity is limited ● Size - ● Weight - ● Must be inside - MarkProffitt.com
  • 30. Leave in desired condition ● Ideal outcome: any condition ● Flying car: ● Must be in good condition to fly - ● Can't easily stop mid trip - ● Drive same as ground based car MarkProffitt.com
  • 31. Arrive at desired place ● Ideal outcome: go anywhere ● Flying car: ● Go over obstacles + ● Limited landing + ● Parking might be limited - MarkProffitt.com
  • 32. Arrive at desired time ● Ideal outcome: arrive instantly ● Flying car ● Faster for long trips + ● Avoids traffic + MarkProffitt.com
  • 33. Arrive with desired objects ● Ideal outcome: Everything you want at destination ● Flying car: ● Cargo is limited -- ● Good for perishable items + MarkProffitt.com
  • 34. Arrive in desired condition ● Ideal outcome: Always arrive in as good or better condition than left ● Flying car: ● Faster trip, less tiring + ● Any accident is likely deadly -- MarkProffitt.com
  • 35. Flying Car vs. Ground Car Leave with Leave in Leave from Leave at desired desired desired place desired time objects condition Arrive with Arrive in Arrive at Arrive at desired desired desired place desired time objects condition MarkProffitt.com
  • 36. Flying Car vs. Private Plane Leave with Leave in Leave from Leave at desired desired desired place desired time objects condition Arrive with Arrive in Arrive at Arrive at desired desired desired place desired time objects condition MarkProffitt.com
  • 37. Extra Outcomes Speed Access Enjoyment MarkProffitt.com
  • 38. Applications of Extra Outcomes ● Speed ● Medical emergency – Leave from and Arrive at any location required ● High value cargo or passenger ● Relative Too Expensive MarkProffitt.com
  • 39. Applications of Extra Outcomes ● Access ● Locations not easily available by land – Over water, valley, wilderness, poor or blocked roads – Surveying and site seeing – Construction ● Security, limit access MarkProffitt.com
  • 40. Applications of Extra Outcomes ● Enjoyment ● Fun of flying ● Prestige ● Highly subjective ● No direct financial value MarkProffitt.com
  • 41. Outcome Analysis ● Target markets ● Calculate ideal price ● Increase value and profit margins ● Assess market risk ● Create business strategy MarkProffitt.com