Recruitment and retention are a bit like dating and getting into a long term relationship. Here a few tips on how to successfully hire and keep your UX team (happy)
UXPA 2014 - London
Ignite
(Video as soon as recording is available)
To have and to hold - how to recruit and keep your team (happy) (Alberta Sora...UXPA International
Alberta Soranzo's Ignite talk from the UXPA 2014 session "Growth by Design: Managing Change in Experience Design Teams."
The demand for experience design services is getting higher every day. As we try to manage the rapid growth of our specialist teams, we're reaching the point at which our evolved team structures can no longer cope with that demand. How do we structure our design teams to focus on quality and sustainability while ensuring our employees are kept highly motivated and have clear career development opportunities? How do we facilitate change and re-define roles to alleviate points of stress and encourage ownership and accountability at all levels? This Ignite session will bring experienced managers and practitioners together to share their insights on how they have achieved this in their own companies, to give attendees specific, actionable advice to help them manage growth in their own experience design teams.
Welcome to Proink Screen Printing. We offer you Cheap and best Custom Screen Printing Services with unmatched quality like printed screen t shirts, shirt printing etc.
Must see events at at&t center this julySports Fandom
From wrestling to pop music, get your tickets to the hottest events going on this month at the AT&T Center https://zeronosebleeds.com/blog/sports/must-see-events-at-att-center-this-july/
To have and to hold - how to recruit and keep your team (happy) (Alberta Sora...UXPA International
Alberta Soranzo's Ignite talk from the UXPA 2014 session "Growth by Design: Managing Change in Experience Design Teams."
The demand for experience design services is getting higher every day. As we try to manage the rapid growth of our specialist teams, we're reaching the point at which our evolved team structures can no longer cope with that demand. How do we structure our design teams to focus on quality and sustainability while ensuring our employees are kept highly motivated and have clear career development opportunities? How do we facilitate change and re-define roles to alleviate points of stress and encourage ownership and accountability at all levels? This Ignite session will bring experienced managers and practitioners together to share their insights on how they have achieved this in their own companies, to give attendees specific, actionable advice to help them manage growth in their own experience design teams.
Welcome to Proink Screen Printing. We offer you Cheap and best Custom Screen Printing Services with unmatched quality like printed screen t shirts, shirt printing etc.
Must see events at at&t center this julySports Fandom
From wrestling to pop music, get your tickets to the hottest events going on this month at the AT&T Center https://zeronosebleeds.com/blog/sports/must-see-events-at-att-center-this-july/
The architecture of talent (UX Australia 2017)Alberta Soranzo
Service design places users squarely at the center of its practice, and fulfilling customer needs is the focus of organizations large and small. What happens though, to the people inside the organization, especially at times when efforts are mostly focused on efficiency, simplification and cost reduction?
How do organizations transform effectively, and organize their people and the work, to support change that isn’t merely cosmetic and that results in tangible outcomes, both internal and external?
Vision, willingness to depart from management models that are still firmly rooted in the industrial revolution era, and understanding that culture cannot be superimposed, but is the direct result of the conditions of the system in which it develops, are among the elements that offer a solution.
Our eternal digital afterlife — FrontTrends 2016Alberta Soranzo
“The first step to eternal life, is you have to die” — Chuck Palahniuk.
Regardless of whether you’re on a quest for immortality, physical and digital death are complex affairs and require preparation. What happens to our digital selves when we die? What is a digital will and can we even decide what the fate of our online persona should be? Who should inherit our Google accounts? Should our Facebook pages be memorialized, and who should have access to our online banking credentials? What about those who, like me, wish to completely “go away” when they die and for their online presence to end when our lives do? What are the options? How do we build systems that give users a choice in the matter and that address the many ethical aspects surrounding closure and the end of “lives” that span multiple channels. This talk is an invitation to reflect on the concepts of death in the digital age, privacy and a different concept of “property”. It is also, perhaps more importantly, a call to think about the products and services that we design in a different way, a way that allows people to have a say in a digital afterlife of their choosing.
The design of things you don't want to think about — WIAD 2016 Jönköping Alberta Soranzo
Designing is not about visibility, it's about the details that create the memories by which we relive experiences.
From train toilets to instagramming food, everything we do leaves a mark, proving that design is everywhere.
Open keynote at World Information Architecture 2016 in Jönköping, Sweden.
Video after title slide.
“The first step to eternal life, is you have to die” — Chuck Palahniuk.
Regardless of whether you’re on a quest for immortality, physical and digital death are complex affairs and require preparation. What happens to our digital selves when we die? What is a digital will and can we even decide what the fate of our online personae should be? Who should inherit our Google accounts? Should our Facebook pages be memorialized, and who should have access to our online banking credentials? What about those who, like me, wish to completely “go away” when they die and for their online presence to end when our lives do? What are the options?
“The first step to eternal life, is you have to die” — Chuck Palahniuk.
Regardless of whether you’re on a quest for immortality, physical and digital death are complex affairs and require preparation. What happens to our digital selves when we die? What is a digital will and can we even decide what the fate of our online personae should be? Who should inherit our Google accounts? Should our Facebook pages be memorialized, and who should have access to our online banking credentials? What about those who, like me, wish to completely “go away” when they die and for their online presence to end when our lives do? What are the options?
GIANT Conference
Charleston, SC (USA)
June 14-17, 2015
As designers, we have the power to influence outcomes and behaviors. Along with that power we have the responsibility to use our skills to be agents of change for the better — we can be just like superheroes!
But how do you change deep-seated behaviors or self-sabotaging perceptions? Can we help people create a commitment to stop a bad habit or develop new behaviors that result in positive outcomes—from improved health to a better financial outlook?
Behavioral design is your secret weapon to help people help themselves.
Northern UX
#NUX4
Manchester, 24 October 2015
Taxonomies, while critical, are often created in collaboration with businesses and in isolation from users, which leads to misalignment of expectations and a disconnection from their mental models. But testing taxonomy is not difficult, doesn't have to be expensive, and offers clearly identifiable value to projects. In this very practical session you'll learn about when to test, the different kind of tests available, and what works best (and what doesn't) at different stages of different projects.
Presented at IA Summit 2015 with Dave Cooksey
What is the difference between product management and user experience? Are the two roles different or the same? And if you can only choose one, which one should you pick to help deliver the next winning project?
A brief look at what it really takes to deliver killer experiences.
(Video after slide 1)
Get the Swag On! Meetup
The Family
Paris, March 30th 2015
“The first step to eternal life, is you have to die” — Chuck Palahniuk.
Regardless of whether you’re on a quest for immortality, physical and digital death are complex affairs and require preparation. What happens to our digital selves when we die? What is a digital will and can we even decide what the fate of our online personae should be? Who should inherit our Google accounts? Should our Facebook pages be memorialized, and who should have access to our online banking credentials? What about those who, like me, wish to completely “go away” when they die and for their online presence to end when our lives do? What are the options?
Talk UX
Manchester, UK
March 5th, 2015
Or a few things The Little Prince can teach us about information environments and the humans that inhabit them.
Universally considered a children’s book, The Little Prince is everything but. At close read, it becomes apparent how it really is a metaphor for the complex information systems we move through, and the challenges humans face while trying to make sense of environments where context is constantly shifting and where the boundaries between imagination and reality, physical and digital are getting blurrier very quickly.
World IA Day, Bristol (UK)
2/21/2015
Video after last slide.
Transcript version available at http://goo.gl/3pG54C
Experience at the edge of the network – Italian IA SummitAlberta Soranzo
The ‘last-mile problem’ calls the last mile of any network, or its edge, the hardest to reach. Ubiquitous mobile computing has extended the edge of the internet beyond desktop computers and transformed it into a living, dynamic target that is constantly changing and shifting as people move about and carry the digital world into the physical one. Our smart devices, however, are essentially oblivious as to their context and their location, and experiences break right at the very seams we strive to make smoother. What if there were a technology that allowed our devices to see their surroundings and enabled us to design experiences that truly span channels from end to end?
The technology is already here and I set out to explore a new way of thinking about experience design that takes into consideration the possibilities offered by a newly visible ‘edge of the network.’
Full video (with slides) after last slide.
Slide 29 video - https://www.youtube.com/watch?v=mC73XKSnB3I
Slide 31 video - https://www.youtube.com/watch?v=mEay3buozhM
Slide 33 video - https://www.youtube.com/watch?v=OnjIh1E_gXI
VIII Summit di Architettura dell’Informazione
November 7-8, 2014 - Bologna
You keep saying mobile (I do not think it means what you think it means)Alberta Soranzo
In this session took a look at how real people use the internet, be it directly or through a connected device and how task performance and engagement levels are directly connected to the quality of the information made available. We explores ways to personalize content delivery and increase utilization and relevance of services provided, and how to engage and support users in their journey through an experience, while attending to the specific details of a business or service proposition.
We also went under the hood to understand how to structure content to make it adaptive, how to organize it to make it findable, what the specific challenges and opportunities of the mobile space are and how to create outstanding experiences that integrate seamlessly in a true cross-channel strategy.
What happens to our digital estate after we die? Who should have control of our email accounts, social media profiles and online identities? Did you know that social networks will release our data more easily to authorities that request it than to our loved ones? Have you created a digital will to determine who should have access to your information?
But, more importantly, do you want to continue 'living' after your physical death?
It turns out that we don't have much of a choice in the matter and that complete digital death may be more difficult to achieve than we think.
This talk is an exploration of the state of death in the digital era and a conversation around the rights that surround and are affected by our participation in social networks, in addition to the more personal challenges we face when we lose someone who continues to live on our digital timelines.
Video of the talk after the last slide.
Presented at:
Digibury Weekender
The Gulbenkian Theater — University of Kent, Canterbury
18th October 2014
Experience at the edge of the network - Interact London 2014Alberta Soranzo
The ‘last-mile problem’ calls the last mile of any network, or its edge, the hardest to reach. Ubiquitous mobile computing has extended the edge of the internet beyond desktop computers and transformed it into a living, dynamic target that is constantly changing and shifting as people move about and carry the digital world into the physical one. Our smart devices, however, are essentially oblivious as to their context and their location, and experiences break right at the very seams we strive to make smoother. What if there were a technology that allowed our devices to see their surroundings and enabled us to design experiences that truly span channels from end to end?
The technology is already here and I set out to explore a new way of thinking about experience design that takes into consideration the possibilities offered by a newly visible ‘edge of the network.’
Interact London 2014
October 9-10, 2014 - Royal Institute of British Architects
Slide 31 video - https://www.youtube.com/watch?v=mC73XKSnB3I
Slide 33 video - https://www.youtube.com/watch?v=mEay3buozhM
Slide 35 video - https://www.youtube.com/watch?v=OnjIh1E_gXI
The web you were used to is gone — EuroIA 2014Alberta Soranzo
Information architecture and content strategy are the foundation of any website but, when it comes to mobile, they can literally mean the life or death of a product. The truth is that even the best-designed and well-engineered mobile products can still fail if their IA is not sound, and that’s because mobile information architecture doesn’t only define the structure of content, but also determines how users will interact with it. And speaking of content, do you know what content should go on your mobile sites and apps? Are your users finding what they came for?In this talk we will take a look at the thought process that drives mobile content strategy, the specific challenges and opportunities of the mobile space and how information architecture and content strategy contribute to the creation of outstanding cross-channel experiences.
--
EuroIA 2014
Bruseels, 25-27 Spetember 2014
The ‘last-mile problem’ calls the last mile of any network, or its edge, the hardest to reach. Ubiquitous mobile computing has extended the edge of the internet beyond desktop computers and transformed it into a living, dynamic target that is constantly changing and shifting as people move about and carry the digital world into the physical one. Our smart devices, however, are essentially oblivious as to their context and their location, and experiences break right at the very seams we strive to make smoother. What if there were a technology that allowed our devices to see their surroundings and enabled us to design experiences that truly span channels from end to end?
The technology is already here and I set out to explore a new way of thinking about experience design that takes into consideration the possibilities offered by a newly visible ‘edge of the network.’
UX Cambridge 2014
Cambridge, UK 10-12 September 2014
*please note that these slides won't make much sense without the accompanying video, which will be uploaded as soon as available*
The web you were used to is gone - UX Australia 2014Alberta Soranzo
Information architecture and content strategy are the foundation of any website but, when it comes to mobile, they can literally mean the life or death of a product. The truth is that even the best-designed and well-engineered mobile products can still fail if their IA is not sound, and that’s because mobile information architecture doesn’t only define the structure of content, but also determines how users will interact with it. And speaking of content, do you know what content should go on your mobile sites and apps? Are your users finding what they came for?In this talk we will take a look at the thought process that drives mobile content strategy, the specific challenges and opportunities of the mobile space and how information architecture and content strategy contribute to the creation of outstanding cross-channel experiences.
--
UX Australia 2014
Sydney, 25-29 August 2014
The web you were used to is gone. Architecture and strategy for your content.Alberta Soranzo
Information architecture and content strategy are the foundation of any website but, when it comes to mobile, they can literally mean the life or death of a product. The truth is that even the best-designed and well-engineered mobile products can still fail if their IA is not sound, and that’s because mobile information architecture doesn’t only define the structure of content, but also determines how users will interact with it. And speaking of content, do you know what content should go on your mobile sites and apps? Are your users finding what they came for?In this talk we will take a look at the thought process that drives mobile content strategy, the specific challenges and opportunities of the mobile space and how information architecture and content strategy contribute to the creation of outstanding cross-channel experiences.
75 Tutorial presented at UX Scotland 2014
Almost 200 years have passed since John Snow resolved the mystery of the Broad Street cholera epidemic by mapping data and tracing the source of the outbreak to a water pump.
Modern data collection methodologies allow for the collection of enormous amounts of information which can be leveraged to design services that affect communities and can impact change for entire demographic groups.
We took a look at the considerations that go into designing services that affect related groups of individuals (patients, educators, caregivers, health workers and state services) and the role that quantitative and qualitative research play into demonstrating needs of specific demographic groups
---
Presented at Service Design in Government
London, 19-20 May 2014
http://govservicedesign.net/
Information architecture and content strategy are the foundation of any website but, when it comes to mobile, they can literally mean the life or death of a product. The truth is that even the best-designed and well-engineered mobile products can still fail if their IA is not sound, and that’s because mobile information architecture doesn’t only define the structure of content, but also determines how users will interact with it. And speaking of content, do you know what content should go on your mobile sites and apps? Are your users finding what they came for?In this talk we will take a look at the thought process that drives mobile content strategy, the specific challenges and opportunities of the mobile space and how information architecture and content strategy contribute to the creation of outstanding cross-channel experiences.
Webinar — May 28th, 2014
http://www.architecta.it/imparare/internet-in-tasca/
The architecture of talent (UX Australia 2017)Alberta Soranzo
Service design places users squarely at the center of its practice, and fulfilling customer needs is the focus of organizations large and small. What happens though, to the people inside the organization, especially at times when efforts are mostly focused on efficiency, simplification and cost reduction?
How do organizations transform effectively, and organize their people and the work, to support change that isn’t merely cosmetic and that results in tangible outcomes, both internal and external?
Vision, willingness to depart from management models that are still firmly rooted in the industrial revolution era, and understanding that culture cannot be superimposed, but is the direct result of the conditions of the system in which it develops, are among the elements that offer a solution.
Our eternal digital afterlife — FrontTrends 2016Alberta Soranzo
“The first step to eternal life, is you have to die” — Chuck Palahniuk.
Regardless of whether you’re on a quest for immortality, physical and digital death are complex affairs and require preparation. What happens to our digital selves when we die? What is a digital will and can we even decide what the fate of our online persona should be? Who should inherit our Google accounts? Should our Facebook pages be memorialized, and who should have access to our online banking credentials? What about those who, like me, wish to completely “go away” when they die and for their online presence to end when our lives do? What are the options? How do we build systems that give users a choice in the matter and that address the many ethical aspects surrounding closure and the end of “lives” that span multiple channels. This talk is an invitation to reflect on the concepts of death in the digital age, privacy and a different concept of “property”. It is also, perhaps more importantly, a call to think about the products and services that we design in a different way, a way that allows people to have a say in a digital afterlife of their choosing.
The design of things you don't want to think about — WIAD 2016 Jönköping Alberta Soranzo
Designing is not about visibility, it's about the details that create the memories by which we relive experiences.
From train toilets to instagramming food, everything we do leaves a mark, proving that design is everywhere.
Open keynote at World Information Architecture 2016 in Jönköping, Sweden.
Video after title slide.
“The first step to eternal life, is you have to die” — Chuck Palahniuk.
Regardless of whether you’re on a quest for immortality, physical and digital death are complex affairs and require preparation. What happens to our digital selves when we die? What is a digital will and can we even decide what the fate of our online personae should be? Who should inherit our Google accounts? Should our Facebook pages be memorialized, and who should have access to our online banking credentials? What about those who, like me, wish to completely “go away” when they die and for their online presence to end when our lives do? What are the options?
“The first step to eternal life, is you have to die” — Chuck Palahniuk.
Regardless of whether you’re on a quest for immortality, physical and digital death are complex affairs and require preparation. What happens to our digital selves when we die? What is a digital will and can we even decide what the fate of our online personae should be? Who should inherit our Google accounts? Should our Facebook pages be memorialized, and who should have access to our online banking credentials? What about those who, like me, wish to completely “go away” when they die and for their online presence to end when our lives do? What are the options?
GIANT Conference
Charleston, SC (USA)
June 14-17, 2015
As designers, we have the power to influence outcomes and behaviors. Along with that power we have the responsibility to use our skills to be agents of change for the better — we can be just like superheroes!
But how do you change deep-seated behaviors or self-sabotaging perceptions? Can we help people create a commitment to stop a bad habit or develop new behaviors that result in positive outcomes—from improved health to a better financial outlook?
Behavioral design is your secret weapon to help people help themselves.
Northern UX
#NUX4
Manchester, 24 October 2015
Taxonomies, while critical, are often created in collaboration with businesses and in isolation from users, which leads to misalignment of expectations and a disconnection from their mental models. But testing taxonomy is not difficult, doesn't have to be expensive, and offers clearly identifiable value to projects. In this very practical session you'll learn about when to test, the different kind of tests available, and what works best (and what doesn't) at different stages of different projects.
Presented at IA Summit 2015 with Dave Cooksey
What is the difference between product management and user experience? Are the two roles different or the same? And if you can only choose one, which one should you pick to help deliver the next winning project?
A brief look at what it really takes to deliver killer experiences.
(Video after slide 1)
Get the Swag On! Meetup
The Family
Paris, March 30th 2015
“The first step to eternal life, is you have to die” — Chuck Palahniuk.
Regardless of whether you’re on a quest for immortality, physical and digital death are complex affairs and require preparation. What happens to our digital selves when we die? What is a digital will and can we even decide what the fate of our online personae should be? Who should inherit our Google accounts? Should our Facebook pages be memorialized, and who should have access to our online banking credentials? What about those who, like me, wish to completely “go away” when they die and for their online presence to end when our lives do? What are the options?
Talk UX
Manchester, UK
March 5th, 2015
Or a few things The Little Prince can teach us about information environments and the humans that inhabit them.
Universally considered a children’s book, The Little Prince is everything but. At close read, it becomes apparent how it really is a metaphor for the complex information systems we move through, and the challenges humans face while trying to make sense of environments where context is constantly shifting and where the boundaries between imagination and reality, physical and digital are getting blurrier very quickly.
World IA Day, Bristol (UK)
2/21/2015
Video after last slide.
Transcript version available at http://goo.gl/3pG54C
Experience at the edge of the network – Italian IA SummitAlberta Soranzo
The ‘last-mile problem’ calls the last mile of any network, or its edge, the hardest to reach. Ubiquitous mobile computing has extended the edge of the internet beyond desktop computers and transformed it into a living, dynamic target that is constantly changing and shifting as people move about and carry the digital world into the physical one. Our smart devices, however, are essentially oblivious as to their context and their location, and experiences break right at the very seams we strive to make smoother. What if there were a technology that allowed our devices to see their surroundings and enabled us to design experiences that truly span channels from end to end?
The technology is already here and I set out to explore a new way of thinking about experience design that takes into consideration the possibilities offered by a newly visible ‘edge of the network.’
Full video (with slides) after last slide.
Slide 29 video - https://www.youtube.com/watch?v=mC73XKSnB3I
Slide 31 video - https://www.youtube.com/watch?v=mEay3buozhM
Slide 33 video - https://www.youtube.com/watch?v=OnjIh1E_gXI
VIII Summit di Architettura dell’Informazione
November 7-8, 2014 - Bologna
You keep saying mobile (I do not think it means what you think it means)Alberta Soranzo
In this session took a look at how real people use the internet, be it directly or through a connected device and how task performance and engagement levels are directly connected to the quality of the information made available. We explores ways to personalize content delivery and increase utilization and relevance of services provided, and how to engage and support users in their journey through an experience, while attending to the specific details of a business or service proposition.
We also went under the hood to understand how to structure content to make it adaptive, how to organize it to make it findable, what the specific challenges and opportunities of the mobile space are and how to create outstanding experiences that integrate seamlessly in a true cross-channel strategy.
What happens to our digital estate after we die? Who should have control of our email accounts, social media profiles and online identities? Did you know that social networks will release our data more easily to authorities that request it than to our loved ones? Have you created a digital will to determine who should have access to your information?
But, more importantly, do you want to continue 'living' after your physical death?
It turns out that we don't have much of a choice in the matter and that complete digital death may be more difficult to achieve than we think.
This talk is an exploration of the state of death in the digital era and a conversation around the rights that surround and are affected by our participation in social networks, in addition to the more personal challenges we face when we lose someone who continues to live on our digital timelines.
Video of the talk after the last slide.
Presented at:
Digibury Weekender
The Gulbenkian Theater — University of Kent, Canterbury
18th October 2014
Experience at the edge of the network - Interact London 2014Alberta Soranzo
The ‘last-mile problem’ calls the last mile of any network, or its edge, the hardest to reach. Ubiquitous mobile computing has extended the edge of the internet beyond desktop computers and transformed it into a living, dynamic target that is constantly changing and shifting as people move about and carry the digital world into the physical one. Our smart devices, however, are essentially oblivious as to their context and their location, and experiences break right at the very seams we strive to make smoother. What if there were a technology that allowed our devices to see their surroundings and enabled us to design experiences that truly span channels from end to end?
The technology is already here and I set out to explore a new way of thinking about experience design that takes into consideration the possibilities offered by a newly visible ‘edge of the network.’
Interact London 2014
October 9-10, 2014 - Royal Institute of British Architects
Slide 31 video - https://www.youtube.com/watch?v=mC73XKSnB3I
Slide 33 video - https://www.youtube.com/watch?v=mEay3buozhM
Slide 35 video - https://www.youtube.com/watch?v=OnjIh1E_gXI
The web you were used to is gone — EuroIA 2014Alberta Soranzo
Information architecture and content strategy are the foundation of any website but, when it comes to mobile, they can literally mean the life or death of a product. The truth is that even the best-designed and well-engineered mobile products can still fail if their IA is not sound, and that’s because mobile information architecture doesn’t only define the structure of content, but also determines how users will interact with it. And speaking of content, do you know what content should go on your mobile sites and apps? Are your users finding what they came for?In this talk we will take a look at the thought process that drives mobile content strategy, the specific challenges and opportunities of the mobile space and how information architecture and content strategy contribute to the creation of outstanding cross-channel experiences.
--
EuroIA 2014
Bruseels, 25-27 Spetember 2014
The ‘last-mile problem’ calls the last mile of any network, or its edge, the hardest to reach. Ubiquitous mobile computing has extended the edge of the internet beyond desktop computers and transformed it into a living, dynamic target that is constantly changing and shifting as people move about and carry the digital world into the physical one. Our smart devices, however, are essentially oblivious as to their context and their location, and experiences break right at the very seams we strive to make smoother. What if there were a technology that allowed our devices to see their surroundings and enabled us to design experiences that truly span channels from end to end?
The technology is already here and I set out to explore a new way of thinking about experience design that takes into consideration the possibilities offered by a newly visible ‘edge of the network.’
UX Cambridge 2014
Cambridge, UK 10-12 September 2014
*please note that these slides won't make much sense without the accompanying video, which will be uploaded as soon as available*
The web you were used to is gone - UX Australia 2014Alberta Soranzo
Information architecture and content strategy are the foundation of any website but, when it comes to mobile, they can literally mean the life or death of a product. The truth is that even the best-designed and well-engineered mobile products can still fail if their IA is not sound, and that’s because mobile information architecture doesn’t only define the structure of content, but also determines how users will interact with it. And speaking of content, do you know what content should go on your mobile sites and apps? Are your users finding what they came for?In this talk we will take a look at the thought process that drives mobile content strategy, the specific challenges and opportunities of the mobile space and how information architecture and content strategy contribute to the creation of outstanding cross-channel experiences.
--
UX Australia 2014
Sydney, 25-29 August 2014
The web you were used to is gone. Architecture and strategy for your content.Alberta Soranzo
Information architecture and content strategy are the foundation of any website but, when it comes to mobile, they can literally mean the life or death of a product. The truth is that even the best-designed and well-engineered mobile products can still fail if their IA is not sound, and that’s because mobile information architecture doesn’t only define the structure of content, but also determines how users will interact with it. And speaking of content, do you know what content should go on your mobile sites and apps? Are your users finding what they came for?In this talk we will take a look at the thought process that drives mobile content strategy, the specific challenges and opportunities of the mobile space and how information architecture and content strategy contribute to the creation of outstanding cross-channel experiences.
75 Tutorial presented at UX Scotland 2014
Almost 200 years have passed since John Snow resolved the mystery of the Broad Street cholera epidemic by mapping data and tracing the source of the outbreak to a water pump.
Modern data collection methodologies allow for the collection of enormous amounts of information which can be leveraged to design services that affect communities and can impact change for entire demographic groups.
We took a look at the considerations that go into designing services that affect related groups of individuals (patients, educators, caregivers, health workers and state services) and the role that quantitative and qualitative research play into demonstrating needs of specific demographic groups
---
Presented at Service Design in Government
London, 19-20 May 2014
http://govservicedesign.net/
Information architecture and content strategy are the foundation of any website but, when it comes to mobile, they can literally mean the life or death of a product. The truth is that even the best-designed and well-engineered mobile products can still fail if their IA is not sound, and that’s because mobile information architecture doesn’t only define the structure of content, but also determines how users will interact with it. And speaking of content, do you know what content should go on your mobile sites and apps? Are your users finding what they came for?In this talk we will take a look at the thought process that drives mobile content strategy, the specific challenges and opportunities of the mobile space and how information architecture and content strategy contribute to the creation of outstanding cross-channel experiences.
Webinar — May 28th, 2014
http://www.architecta.it/imparare/internet-in-tasca/
21. Slide 9 - CC image by nomadic_lass on flickr.com (flickr.com/photos/nomadic_lass/6832118879)
Image credits
Slide 11 - CC image by elliotmar on flickr.com (flickr.com/photos/elliotmar/5901282059)
Slide 15 - CC image by jm3 on flickr.com (flickr.com/photos/jm3/305264987)
Slide 16 - CC image by dominkgolenia on flickr.com (flickr.com/photos/dominikgolenia/527517137)
Slide 17 - CC image by celinesphotographer on flickr.com (flickr.com/photos/celinesphotographer/2098524610)
Slide 18 - CC image by paultgg on flickr.com (flickr.com/photos/paultgg/7186053416)
Slide 19 - CC image by jamarshall on flickr.com (flickr.com/photos/jamarshall/1434470966)
Slide 2 - CC image by tadolo on flickr.com (flickr.com/photos/tadolo/3386062340)
Slide 10 - CC image by aganderson on flickr.com (flickr.com/photos/aganderson/5480820614)