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On	
  September	
  19,	
  2013,	
  the	
  California	
  Public	
  
U<li<es	
  Commission	
  established	
  the	
  
Transporta<on	
  Network	
  Company,	
  allowing	
  LyF,	
  
Uber,	
  and	
  SideCar	
  to	
  operate	
  legally	
  in	
  
California.	
  
	
  
We	
  asked	
  the	
  ques<on:	
  	
  
	
  
“Can	
  this	
  change	
  in	
  legisla<on	
  spawn	
  the	
  birth	
  
of	
  a	
  local-­‐powered	
  transporta<on	
  service	
  for	
  
tourists?”	
  
	
  
	
  
	
  
h"p://docs.cpuc.ca.gov/PublishedDocs/Published/G000/M077/
K132/77132276.PDF	
  
The	
  Market	
  
	
  

50M+	
  Visitors	
  to	
  NYC	
  in	
  2012	
  spending	
  
$6.8B	
  on	
  transportaGon	
  and	
  $100M	
  on	
  

Hop	
  On	
  Hop	
  Off	
  
	
  
Ø  Hot	
  spot	
  bound:	
  going	
  to/from	
  10-­‐20	
  places	
  
around	
  the	
  city	
  
Ø  Travel	
  in	
  groups	
  of	
  ~2-­‐3	
  
Ø  Willing	
  to	
  pay	
  fixed	
  price	
  per	
  person	
  
	
  
Visitor	
  counts	
  for	
  2012	
  
SF:	
  16M+	
  	
  
NYC:	
  50M+	
  	
  
Chicago:	
  46M+	
  	
  
DC:	
  18.5M+	
  

	
  

*NYC	
  stats	
  from	
  NYC	
  &	
  Company	
  h"p://www.nycandcompany.org	
  
*SF	
  stats	
  from	
  h"p://www.sanfrancisco.travel/research/	
  	
  
*NYC	
  Hop	
  On	
  Hop	
  Off	
  revenue	
  h"p://bit.ly/1fJAK9e	
  
	
  	
  
 
Current	
  Transporta<on	
  
Op<ons	
  
	
  

Ø 
Ø 
Ø 
Ø 
Ø 
Ø 

Hop	
  On	
  Hop	
  Off	
  Buses	
  
Public	
  Transit	
  
Lya,	
  Uber,	
  SideCar	
  
Cabs	
  
Walking	
  
Other	
  (Trolley	
  cars,	
  tour	
  vehicles…)	
  

	
  
We	
  introduced	
  a	
  solu<on	
  that:	
  
	
  

①  Focused	
  on	
  transportaGon	
  between	
  
a"racGons	
  
②  In	
  a	
  car	
  owned	
  and	
  driven	
  by	
  a	
  
knowledgeable	
  local	
  
③  Allowed	
  the	
  visitor	
  to	
  alight	
  the	
  car	
  at	
  any	
  
a"racGon	
  and	
  text	
  15	
  minutes	
  before	
  they	
  
wanted	
  to	
  be	
  picked	
  up	
  
Tested	
  Channels	
  
	
  

1.	
  Outside	
  sales	
  at	
  Union	
  Square	
  and	
  Pier	
  39.	
  
Learning:	
  The	
  near	
  zero	
  variable	
  costs	
  of	
  
compeGng	
  bus	
  services	
  allowed	
  them	
  to	
  price	
  
drop	
  up	
  to	
  75%.	
  We	
  sold	
  the	
  service	
  to	
  four	
  
customers	
  for	
  a	
  total	
  income	
  of	
  ~$340.	
  
	
  
2.	
  20+	
  Hotel	
  concierge	
  
Learning:	
  IncenGvizing	
  concierge	
  to	
  acGvely	
  sell	
  
the	
  service	
  is	
  difficult.	
  This	
  could	
  be	
  a	
  great	
  
complimentary	
  channel,	
  but	
  not	
  the	
  first.	
  
	
  
3.	
  Online	
  through	
  Google	
  Search	
  
Learning:	
  14	
  potenGal	
  customers	
  clicked,	
  one	
  
completed	
  the	
  survey.	
  A	
  strong	
  online	
  presence	
  
is	
  needed	
  to	
  make	
  this	
  work.	
  
 
Conclusions	
  
	
  

Ø  Tourism	
  transportaGon,	
  given	
  the	
  creaGon	
  
of	
  Lya,	
  SideCar,	
  and	
  UberX,	
  are	
  prime	
  for	
  
disrupGon.	
  
	
  
Ø  Incumbents	
  such	
  as	
  Hop	
  On	
  Hop	
  Off	
  buses	
  
have	
  a	
  low	
  variable	
  cost,	
  giving	
  them	
  pricing	
  
power	
  and	
  margin	
  dollars	
  to	
  adverGse	
  
aggressively.	
  
	
  
Ø  A	
  strong	
  online	
  presence,	
  coupled	
  with	
  a	
  
devout	
  community	
  of	
  city-­‐savvy	
  drivers,	
  are	
  
required	
  to	
  acquire	
  customers.	
  
@shaunbjohnson,	
  @brbayat	
  
	
  

	
  

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California Regulates Transportation Network Companies Allowing Lyft, Uber and SideCar to Operate Legally

  • 1. On  September  19,  2013,  the  California  Public   U<li<es  Commission  established  the   Transporta<on  Network  Company,  allowing  LyF,   Uber,  and  SideCar  to  operate  legally  in   California.     We  asked  the  ques<on:       “Can  this  change  in  legisla<on  spawn  the  birth   of  a  local-­‐powered  transporta<on  service  for   tourists?”         h"p://docs.cpuc.ca.gov/PublishedDocs/Published/G000/M077/ K132/77132276.PDF  
  • 2. The  Market     50M+  Visitors  to  NYC  in  2012  spending   $6.8B  on  transportaGon  and  $100M  on   Hop  On  Hop  Off     Ø  Hot  spot  bound:  going  to/from  10-­‐20  places   around  the  city   Ø  Travel  in  groups  of  ~2-­‐3   Ø  Willing  to  pay  fixed  price  per  person     Visitor  counts  for  2012   SF:  16M+     NYC:  50M+     Chicago:  46M+     DC:  18.5M+     *NYC  stats  from  NYC  &  Company  h"p://www.nycandcompany.org   *SF  stats  from  h"p://www.sanfrancisco.travel/research/     *NYC  Hop  On  Hop  Off  revenue  h"p://bit.ly/1fJAK9e      
  • 3.   Current  Transporta<on   Op<ons     Ø  Ø  Ø  Ø  Ø  Ø  Hop  On  Hop  Off  Buses   Public  Transit   Lya,  Uber,  SideCar   Cabs   Walking   Other  (Trolley  cars,  tour  vehicles…)     We  introduced  a  solu<on  that:     ①  Focused  on  transportaGon  between   a"racGons   ②  In  a  car  owned  and  driven  by  a   knowledgeable  local   ③  Allowed  the  visitor  to  alight  the  car  at  any   a"racGon  and  text  15  minutes  before  they   wanted  to  be  picked  up  
  • 4. Tested  Channels     1.  Outside  sales  at  Union  Square  and  Pier  39.   Learning:  The  near  zero  variable  costs  of   compeGng  bus  services  allowed  them  to  price   drop  up  to  75%.  We  sold  the  service  to  four   customers  for  a  total  income  of  ~$340.     2.  20+  Hotel  concierge   Learning:  IncenGvizing  concierge  to  acGvely  sell   the  service  is  difficult.  This  could  be  a  great   complimentary  channel,  but  not  the  first.     3.  Online  through  Google  Search   Learning:  14  potenGal  customers  clicked,  one   completed  the  survey.  A  strong  online  presence   is  needed  to  make  this  work.  
  • 5.   Conclusions     Ø  Tourism  transportaGon,  given  the  creaGon   of  Lya,  SideCar,  and  UberX,  are  prime  for   disrupGon.     Ø  Incumbents  such  as  Hop  On  Hop  Off  buses   have  a  low  variable  cost,  giving  them  pricing   power  and  margin  dollars  to  adverGse   aggressively.     Ø  A  strong  online  presence,  coupled  with  a   devout  community  of  city-­‐savvy  drivers,  are   required  to  acquire  customers.   @shaunbjohnson,  @brbayat