The document provides essential tips for effective communication in the workplace, emphasizing the importance of both verbal and non-verbal cues. It highlights the significance of organizing thoughts, choosing the right medium, and maintaining professionalism to avoid misinterpretations and ensure productive dialogue. Additionally, it warns against gossip and unnecessary discussions to respect colleagues' time and maintain a positive professional image.

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2. TIPS TO COMMUNICATE
EFFECTIVELY IN
WORKPLACE
+
o o

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COMMUNICATION IS
THE KEY
In this era of technological revolution,
it is important to draft the messages,
verbal and written, carefully and double
check them before they are sent out to
avoid misinterpretation and confusions.
Here are some tips to help you
communicate effectively and
productively at your workplace.

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FACE-TO-FACE
Expressions make a difference. They can
reveal a lot about how we think and feel
than what we choose to speak.
According to a survey, 93% of our
communication is non-verbal. Body language
can help one understand if the message
is being received in the intended manner or not.
On the contrary, the survey also says that
50% of meetings are considered a waste of
time and 31 hours are spent in seemingly
unproductive meetings each month, hence
making effective communication essential.

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WHAT YOU
SHOULD DO:
Emphasise on the right words and
articulate properly to help the listener
grasp the message as intended.
Body language is very important while
communicating personally. Make sure you
maintain a good posture and an apt eye
contact while having a discussion.
Respect each co-worker’s time and make
sure all are involved in the discussion and
participate actively.

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WHAT YOU
SHOULD NOT DO:
Don’t indulge in unnecessary gossips or
small talk during official meetings
and discussions.
Refrain from discussing your personal
life during such meetings to stay on track
and wind up the meeting in the designated time.
Don’t trash talk your colleagues behind their
backs. It only leads you to be identified as a
gossipmonger and tarnishes your
professional image.

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DIGITAL
COMMUNICATION
With a multitude of digital platforms at bay,
it becomes all the more important to choose
the right medium and right words to
communicate your message effectively.
According to a survey, 44% employees
incorrectly interpret the message sent via
email and 27% employees via voice recordings.
In the current scenario, it is vital to have an
understanding of different digital platforms to
be able to choose the right medium
to communicate.

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WHAT YOU
SHOULD DO:
When sending an email, remember that your
style of writing will determine how your
messages are interpreted.
When writing your message, use punctuations at
the right places to avoid confusion in the mind
of the receiver.
Make sure you choose the right medium. For
instance, instant messages are best for a quick
fix while emails are best for a detailed and
elaborate discussion. Same goes for audio
and video conferencing.

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WHAT YOU
SHOULD NOT DO:
Don’t share confidential email or IM
conversations with those who are not a
part of the discussion unless directed
otherwise, as it can lead to breach of trust.
Don’t clog your colleague’s inbox by sending
an email for a problem which can be sorted
with a 5-minute discussion. Walk up to their
desk instead.
Don’t use official digital mediums to chat or
discuss your personal life or problems.
Besides the messages being monitored, they
can also harm your reputation at work.

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CHOOSE WISELY
Whether the discussion at your workplace
is a face-to-face meeting or a video/audio
conference or an email exchange, make sure
you are using the appropriate medium to
deliver your message, and conveying exactly
what you want without deviating from
the subject.

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SOURCE
https://theundercoverrecruiter.com/communicate-effectively-workplace/
https://www.forbes.com/sites/susanadams/2012/11/19/how-to-
communicate-effectively-at-work-2/#713e53d24f88