Executives Summary Onlinet Queue Management System
Timoco Presentation
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3. The coming years will see exciting and challenging developments for all those in the entertainment sector. While we deliver reliable and effective ticketing and customer management solutions today, we are building the business solutions for the future.
4. The system - purchase tickets In just five steps customers create an account and purchase tickets for their selected event
6. The system - select tickets Multiple offers for the same event can be created
7. The system - login or register Customers only have to create their account once, allowing them quicker access for future purchases
8. The system - payment Step four is payment methods with a standard set of options per country, others can be added upon request
9. The system - payment To maintain security and protect against fraud, customers are asked to provide payment details for each booking To maintain security and protect against fraud, customers are asked to provide payment details for each booking
12. The system - E-ticket Our e-ticket allows several areas for branding of your event on which special messages, offers or information can be included. The Timoco contact information is clearly visible should the client have questions
13. The system - Mobile ticket For over 3.000 mobile phones we deliver a 2D bar code as shown below, while for smart phones we will soon provide a downloadable mobile ticket.If any new mobile phone is launched, we add it to our database as soon as possible
14. Entrance flow and ticket examples Using the latest technology and devices, our hand held scanners ensure quick and seamless entry. The time to process one visitor is less than 5 seconds. Separate Customer service rows are placed to handle irregularities while ensuring the steady flow continues e-tickets mobile tickets paper tickets
15. Stay in control! The ticket management system consists of several modules enablingyou to be on top of your various events at all times
18. Entrance management / Crowd control Through scanning technology and entry management we assist our clients to maximize revenues by eliminating queues and optimizing staff levels while increasing customer satisfaction Extrema Outdoor (NL) / 60.000 visitors / 62 entrances + central helpdesk
19. Current partnerships ** ALDA EVENTS (The Netherlands) Armin Only - Armin van Buuren (25.000 visitors) Tuesdays Amnesia (full season Ibiza) ** EXTREMA EVENTS (The Netherlands) Extrema Outdoor (55.000 visitors) Solar Weekend Festival (27.500 visitors a day) Fabulous (15.000 visitors) ** LIVENATION (Belgium) I Love Techno (40.000 visitors) ** ID&T (Belgium) Tomorrowland (90.000 visitors) Sensation (20.000 visitors) Black (10.000 visitors) ** MDT AGENCY (Polland) Sunrise Festival (30.000 visitors)** Club Mynth (Ireland)** Club City (Scotland / 5 venues)