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Due to the growing adoption of Microsoft SQL Server and the mission-critical
aspects of databases, many organizations face the challenge of hiring and
retaining qualified administrators and developers to maintain their envi-
ronments. The foundation of Microsoft’s comprehensive data platform, SQL
Server delivers breakthrough performance for mission-critical applications
but it doesn’t have to stop there. Tier1 offers both Managed Services as well as
virtual Private Cloud hosting of your SQL Server database to help you achieve
maximum performance of your Microsoft SQL Server investment.
MICROSOFT SQL SERVER MANAGED SERVICES
Microsoft SQL Server DBA Services:
© Tier1, Inc. All Rights Reserved.SOCaicpa.org/soc
Fo
rm
erly SAS 70 Repo
rts
AICPASe
rvice Organization Contr
olReports
S E R V I C E O R G A N I Z AT I O N S
• 	 24x7 monitoring and support of production Microsoft SQL Database
	 environments and hosts
•	 Database and host health checks/system reviews
•	 Backup and recovery planning, implementation and testing
•	 Creation/modification of custom tables, indexes, tablespaces, and other
	 DDL requests
•	 Database cloning and refreshes
•	 Database patching research and application
•	 Database upgrades
•	 Performance tuning
•	 Capacity planning
•	 Architecture planning
•	 MS Management Studio and/or Systems Center Operations Manager (SCOM) 	
	 installation for monitoring, notifications, and scheduling of jobs
As a leading SQL Server Managed Services provider, Tier1 has developed support and
consulting services that are designed for today’s requirements, helping our customers
to deliver a robust, high performance data platform. We provide dedicated SQL Server
experts, multiple levels of backup support, and guaranteed service levels to ensure
your SQL Server environment is performing the way it should. Our SQL Server experts
go beyond the basic server monitoring and system patching, we can help with every
aspect of the SQL Server environment — reporting, administration, architecture,
backups, capacity planning, disaster recovery, and more. Tier1 designs each engage-
ment team to match each customer’s specific requirements.
Key Benefits of Tier1’s SQL Server
Managed Services:
•	 Dedicated SQL Server experts with 	
	 cross-functional experience
•	 Active project management by a 	
	 managing owner or senior executive 	
	 at Tier1
•	Proactive approach ensures early 	
	 resolution of issues before they
	 become problems
•	 Strict adherence to Microsoft and 	
	 industry best practices
•	 Flexible service options – we will
	 accommodate to what works best
	 for our customers needs
(more)
24x7 Microsoft SQL Server Managed Services
Tier1’s SQL Server Managed Services emphasizes proactive monitoring and manage-
ment of your environment. Our dedicated, highly experienced DBAs are here to make
sure you get the most from your Microsoft SQL Server investment.
info@tier1inc.com | www.tier1inc.com
RELIABLE | FLEXIBLE | EFFICIENT
On all levels, Tier1 never stops at the
“minimum required” — we proactively
identify potential problems and improve-
ment opportunities system-wide.
SQL Server DBA Experience:
MICROSOFT SQL SERVER MANAGED SERVICES
Tier1 Private Cloud Hosting of SQL Server:
For more information about Tier1’s SQL Server Managed Services visit
www.tier1inc.com/databases or contact us at info@tier1inc.com.
Tier1 is the pioneer of managed
services. The days of needing to hire
and train a dedicated support team
are over. Let Tier1’s wide range of
skills and expertise support all of
your Microsoft SQL Server needs.
Tier1’s team of DBAs have proven strategies and methodologies for all services
related to the SQL Server database and associated Microsoft technology offerings.
Whether you are running the Microsoft database with your ERP system, custom ap-
plications, or other mission critical systems, Tier1 has a strong team of experienced
DBAs that can assist you in managing your environments.
Tier1 provides you the option of having your SQL Server database environment
hosted on our Private Cloud; using virtualization of the database layer with remote
storage backup and second data center Disaster Recovery. The Tier1 Private Cloud
is the most optimized and performance tuned computing environment for
databases. The Tier1 Private Cloud lets you use and pay for only what you need,
and grow on demand.
All current Windows Operating Systems (including 2003) are supported;
you bring the license and we can isolate or integrate the server VMs – from or
into – your network domain.
2403 Sidney Street • Suite 225 • Pittsburgh, PA • 15203 | 412.381.9201

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Tier1 SQL Server Managed Services

  • 1. Due to the growing adoption of Microsoft SQL Server and the mission-critical aspects of databases, many organizations face the challenge of hiring and retaining qualified administrators and developers to maintain their envi- ronments. The foundation of Microsoft’s comprehensive data platform, SQL Server delivers breakthrough performance for mission-critical applications but it doesn’t have to stop there. Tier1 offers both Managed Services as well as virtual Private Cloud hosting of your SQL Server database to help you achieve maximum performance of your Microsoft SQL Server investment. MICROSOFT SQL SERVER MANAGED SERVICES Microsoft SQL Server DBA Services: © Tier1, Inc. All Rights Reserved.SOCaicpa.org/soc Fo rm erly SAS 70 Repo rts AICPASe rvice Organization Contr olReports S E R V I C E O R G A N I Z AT I O N S • 24x7 monitoring and support of production Microsoft SQL Database environments and hosts • Database and host health checks/system reviews • Backup and recovery planning, implementation and testing • Creation/modification of custom tables, indexes, tablespaces, and other DDL requests • Database cloning and refreshes • Database patching research and application • Database upgrades • Performance tuning • Capacity planning • Architecture planning • MS Management Studio and/or Systems Center Operations Manager (SCOM) installation for monitoring, notifications, and scheduling of jobs As a leading SQL Server Managed Services provider, Tier1 has developed support and consulting services that are designed for today’s requirements, helping our customers to deliver a robust, high performance data platform. We provide dedicated SQL Server experts, multiple levels of backup support, and guaranteed service levels to ensure your SQL Server environment is performing the way it should. Our SQL Server experts go beyond the basic server monitoring and system patching, we can help with every aspect of the SQL Server environment — reporting, administration, architecture, backups, capacity planning, disaster recovery, and more. Tier1 designs each engage- ment team to match each customer’s specific requirements. Key Benefits of Tier1’s SQL Server Managed Services: • Dedicated SQL Server experts with cross-functional experience • Active project management by a managing owner or senior executive at Tier1 • Proactive approach ensures early resolution of issues before they become problems • Strict adherence to Microsoft and industry best practices • Flexible service options – we will accommodate to what works best for our customers needs (more) 24x7 Microsoft SQL Server Managed Services Tier1’s SQL Server Managed Services emphasizes proactive monitoring and manage- ment of your environment. Our dedicated, highly experienced DBAs are here to make sure you get the most from your Microsoft SQL Server investment. info@tier1inc.com | www.tier1inc.com RELIABLE | FLEXIBLE | EFFICIENT On all levels, Tier1 never stops at the “minimum required” — we proactively identify potential problems and improve- ment opportunities system-wide.
  • 2. SQL Server DBA Experience: MICROSOFT SQL SERVER MANAGED SERVICES Tier1 Private Cloud Hosting of SQL Server: For more information about Tier1’s SQL Server Managed Services visit www.tier1inc.com/databases or contact us at info@tier1inc.com. Tier1 is the pioneer of managed services. The days of needing to hire and train a dedicated support team are over. Let Tier1’s wide range of skills and expertise support all of your Microsoft SQL Server needs. Tier1’s team of DBAs have proven strategies and methodologies for all services related to the SQL Server database and associated Microsoft technology offerings. Whether you are running the Microsoft database with your ERP system, custom ap- plications, or other mission critical systems, Tier1 has a strong team of experienced DBAs that can assist you in managing your environments. Tier1 provides you the option of having your SQL Server database environment hosted on our Private Cloud; using virtualization of the database layer with remote storage backup and second data center Disaster Recovery. The Tier1 Private Cloud is the most optimized and performance tuned computing environment for databases. The Tier1 Private Cloud lets you use and pay for only what you need, and grow on demand. All current Windows Operating Systems (including 2003) are supported; you bring the license and we can isolate or integrate the server VMs – from or into – your network domain. 2403 Sidney Street • Suite 225 • Pittsburgh, PA • 15203 | 412.381.9201