Het leven van een webmaster kan een hel zijn, maar dat moet zeker en vast niet zo zijn. In deze meertalige, interactieve presentatie luchten we niet enkel ons hart, maar gaan we eveneens tools, tips en tricks zien passeren om het leven als webmaster aangenamer te maken. Of het nu in Joomla! of een ander CMS systeem is als webmaster lopen we dagelijks tegen uitdagingen aan. We lossen problemen op waarvan de klant niet wist dat die ze had, op manieren die ze niet verstaan.

1. Mike Veeckmans
W e b M a s t e r - P M - S p e a k e r
WEBMASTERS STRUGGLE
THE

2. I’M MIKE
And time is not on our side…

3. CLIENTS

4. YOU?
WHO ARE

5. #WEBSTRUGGLE
INTERACTIVE PLAYBOOK
▸ Speak up, with respect.
▸ Dig deeper, with coffee or beer.
▸ Feel free to add suggestions.
▸ Be open to learn and share.

6. LET THE STRUGGLE BEGIN

7. WEBMASTER DEFINITION
FIRST THINGS FIRST

8. THE PERSON WHO MAINTAINS
A PARTICULAR WEBSITE.
Google
#WEBSTRUGGLE

9. A WEBMASTER IS SOMEONE WHO
IS IN CHARGE OF A
WEBSITE, ESPECIALLY SOMEONE
WHO DOES THAT AS THEIR JOB.
COBUILD Advanced English Dictionary
#WEBSTRUGGLE

10. A webmaster is a person responsible for maintaining one or many
websites. The title may refer to web architects, web developers, site
authors, website administrators, website owners, website
coordinators, or website publishers. The duties of a webmaster may
include: ensuring that the web servers, hardware and software are
operating correctly, designing the website, generating and revising
web pages, A/B testing, replying to user comments, and examining
traffic through the site. Webmasters of commercial websites may
also need to be familiar with e-commerce software.[1]
Wikipedia
#WEBSTRUGGLE

11. #WEBSTRUGGLE
WHAT DO YOU THINK OF THE FOLLOWING?
▸ Maintains website(s)
▸ Able to create eDMs
▸ SEO implementation
▸ Reducing 404’s
▸ Solves issues the client didn’t even know they had
▸ Debugs the sh*t out of a system
▸ Try to educate the client

12. BLAME THE WEBMASTER…
E. Veryone
#WEBSTRUGGLE

13. YES, EVERYTHING IS READY!
PM/DM/AM… whatever M you want

14. BUT IS IT??

15. #WEBSTRUGGLE
PLANNING IS KEY
▸ Sprints
▸ Daily tasks
▸ Recurrent workload
▸ Briefings
▸ Short meetings

17. #WEBSTRUGGLE
TOOLS
▸ Jira (Tickets/Issues/…) https://www.atlassian.com/software/jira
▸ Yadera (or another time planning tool) https://www.yadera.com/
▸ Confluence (Manuals/KB…) https://www.atlassian.com/software/confluence
▸ Google docs (Translations/Briefings/…)
▸ Slickplan (Wireframing/Structure) https://slickplan.com/
▸ …
Some say BaseCamp, but i don’t like it …

18. I THOUGHT YOU ALREADY HAD
THAT BRIEFING…
L. Ame Excuse
#WEBSTRUGGLE

19. #WEBSTRUGGLE
COMMUNICATION SKILLS
▸ Make it clear - in ALL directions
▸ Communicate openly
▸ Don’t be afraid, but respect each other
▸ Briefings
▸ Short meetings

20. #WEBSTRUGGLE
TOOLS
▸ Jira (Tickets/Issues/…)
▸ Slack https://slack.com
▸ E-mail
▸ Phone (but not really)
▸ Meeting rooms or coffee machines
▸
Some say BaseCamp, but i still don’t like it …

21. BUT WAIT… HOW?
WHAT?
REALLY?
B. Rain Power
#WEBSTRUGGLE

22. #WEBSTRUGGLE
THE HEAD WON’T EXPLODE… I GUESS
▸ Use that grey mass
▸ Don’t just copy/paste
▸ Verify
▸ Check it just one more time
▸ Don’t blame but research and explain

24. #WEBSTRUGGLE
TOOLS
▸ Pen & Paper
▸ Evernote / Google Keep /…
▸ E-mail
▸ Phone (but not really)
▸ Meeting rooms or coffee machines
▸
U could use some medication as well…

25. MOST IMPORTANT

26. USE YOUR BRAIN
hopefully healthy…

27. HOW DO YOU MEAN: ‘IT’S NOT
POSSIBLE’?
P. Oor Knowledge
TEXT

28. #WEBSTRUGGLE
KNOWLEDGE
▸ Dig in…
▸ Never stop learning / researching
▸ Know your systems
▸ Create a knowledge base
▸ CRUP
▸ Share in an orderly fashion (with those who refuse to learn)

29. #WEBSTRUGGLE
TOOLS
▸ Your web system (CMS/Headless CMS/HTML/…)
▸ Confluence
▸ Punching/stress ball
▸ Team meetings
▸ #RTFM

31. KEYS :
- PLANNING
- COMMUNICATE
- BRAINPOWER
- KNOWLEDGE
#WEBSTRUGGLE
If not… #YCFS

32. #WEBSTRUGGLE
QUESTIONS? REMARKS? DEBATES?
▸ Get us a drink
▸ Mail me
▸ Tweet me
▸ Blame me

33. #WEBSTRUGGLE
CONTACTDETAILS
▸ ask@mikeveeckmans.be
▸ @MVeeckmans