This document analyzes the total economic impact of implementing Embarcadero DBArtisan. It conducted interviews with an insurance company customer using DBArtisan. Key findings include:
- The customer achieved significant productivity gains for development, DBA, and IT staff measured in labor cost savings.
- DBArtisan enabled more effective collaboration between development and DBA teams, reducing the number of FTEs needed.
- Over 3 years, the customer realized a risk-adjusted total NPV of $2 million and an ROI of 857% from DBArtisan implementation.
The purpose is to provide a framework for evaluating DBArtisan's financial impact. Methodology includes customer interviews, financial modeling,
This document summarizes the findings of a study on the total economic impact of implementing Embarcadero DBArtisan. Key findings include:
1) The customer realized significant productivity gains and labor cost savings among application development, database administration, and IT staff through the use of DBArtisan.
2) DBArtisan enabled more effective collaboration between application developers and DBAs with streamlined database administration tasks, improved performance management, simplified backup/recovery, and automated change management.
3) Over three years, the customer achieved a risk-adjusted ROI of 857% and net present value of $2 million by reducing the number of FTEs needed through increased productivity enabled by DBArtisan.
The document summarizes the findings of a study on the total economic impact of TANDBERG videoconferencing solutions for a composite organization based on an interview with Exelon Corporation. Key findings include:
1) The ROI for the composite organization was estimated to be 37% with a payback period of 2.22 years based on benefits of reduced travel costs, improved business process efficiency, and improved training effectiveness, partially offset by costs of equipment, support, and maintenance.
2) Exelon saw benefits from tighter collaboration between distributed groups and improved specific processes like M&A through the use of TANDBERG solutions running over its IP network.
3) The composite organization spent
The Total Economic Impact of NetApp MetroClusterNetApp
In late 2011, Forrester Research started work on a research project commissioned by NetApp that focused on examining the potential return on investment (ROI) enterprises may realize by adopting NetApp’s solution for synchronous data replication known as MetroClusterTM.
Microsoft India - Unified Communications The Total Economic Impact of Microso...Microsoft Private Cloud
In October 2009, Microsoft commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying Microsoft Exchange 2010. Microsoft Exchange 2010 is the newest release of Microsoft’s messaging and collaborative server software solution featuring email, voicemail, calendaring, contacts, and tasks; support for mobile and Web-based access to information; and support for data storage. This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue. In conducting in-depth interviews with nine existing customers, Forrester found that these companies achieved cost avoidance of storage, reduced cost of high availability, cost avoidance in voicemail, savings in backup systems, fewer help desk calls, cost avoidance of mobility, enhanced communication security, and simplified compliance and legal discovery, among other benefits.
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In October 2009, Microsoft commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying Microsoft Exchange 2010. Microsoft Exchange 2010 is the newest release of Microsoft‟s messaging and collaborative server software solution featuring email, voicemail, calendaring, contacts, and tasks; support for mobile and Web-based access to information; and support for data storage. This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue.
This document summarizes CDP's methodology for scoring company responses on climate change disclosure and performance. It provides the scoring approach, which involves assigning points to questions based on importance, and calculating disclosure and performance scores as a percentage of total possible points. The performance score also requires a minimum disclosure score of 50. The methodology is intended to assess the level of detail, comprehensiveness, and climate actions reported by companies.
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This document is a master's thesis that examines the effect of adopting eXtensible Business Reporting Language (XBRL) on credit ratings. The thesis tests the argument that using XBRL improves information efficiency for credit rating agencies (CRAs) by reducing data processing costs, which could lead to more accurate credit ratings and reduced differences between ratings from different agencies. The study analyzes differences in credit ratings ("split ratings") before and after the SEC mandated XBRL filing for large companies in 2009 using a regression model. The results found XBRL use did not significantly influence split ratings and there was no statistical difference in split ratings before and after XBRL's introduction.
IS 6156 Jean Donnelly 90079094 Brendan McSweeney 114223513 Tim Walsh 102859661Brendan Mc Sweeney
This document describes the design of an Oracle database to store patient electronic health records for a hospital surgical department. It includes entity relationship diagrams and SQL used to create tables for patients, admissions, assessments, procedures, bookings, employees, tests and results. Queries are provided to identify patient risks and utilization of hospital services from the data. The document concludes with a discussion of securing patient data in the database.
This document summarizes the findings of a study on the total economic impact of implementing Embarcadero DBArtisan. Key findings include:
1) The customer realized significant productivity gains and labor cost savings among application development, database administration, and IT staff through the use of DBArtisan.
2) DBArtisan enabled more effective collaboration between application developers and DBAs with streamlined database administration tasks, improved performance management, simplified backup/recovery, and automated change management.
3) Over three years, the customer achieved a risk-adjusted ROI of 857% and net present value of $2 million by reducing the number of FTEs needed through increased productivity enabled by DBArtisan.
The document summarizes the findings of a study on the total economic impact of TANDBERG videoconferencing solutions for a composite organization based on an interview with Exelon Corporation. Key findings include:
1) The ROI for the composite organization was estimated to be 37% with a payback period of 2.22 years based on benefits of reduced travel costs, improved business process efficiency, and improved training effectiveness, partially offset by costs of equipment, support, and maintenance.
2) Exelon saw benefits from tighter collaboration between distributed groups and improved specific processes like M&A through the use of TANDBERG solutions running over its IP network.
3) The composite organization spent
The Total Economic Impact of NetApp MetroClusterNetApp
In late 2011, Forrester Research started work on a research project commissioned by NetApp that focused on examining the potential return on investment (ROI) enterprises may realize by adopting NetApp’s solution for synchronous data replication known as MetroClusterTM.
Microsoft India - Unified Communications The Total Economic Impact of Microso...Microsoft Private Cloud
In October 2009, Microsoft commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying Microsoft Exchange 2010. Microsoft Exchange 2010 is the newest release of Microsoft’s messaging and collaborative server software solution featuring email, voicemail, calendaring, contacts, and tasks; support for mobile and Web-based access to information; and support for data storage. This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue. In conducting in-depth interviews with nine existing customers, Forrester found that these companies achieved cost avoidance of storage, reduced cost of high availability, cost avoidance in voicemail, savings in backup systems, fewer help desk calls, cost avoidance of mobility, enhanced communication security, and simplified compliance and legal discovery, among other benefits.
Microsoft Unified Communications - The Total Economic Impact TM Of Microsoft ...Microsoft Private Cloud
In October 2009, Microsoft commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying Microsoft Exchange 2010. Microsoft Exchange 2010 is the newest release of Microsoft‟s messaging and collaborative server software solution featuring email, voicemail, calendaring, contacts, and tasks; support for mobile and Web-based access to information; and support for data storage. This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue.
This document summarizes CDP's methodology for scoring company responses on climate change disclosure and performance. It provides the scoring approach, which involves assigning points to questions based on importance, and calculating disclosure and performance scores as a percentage of total possible points. The performance score also requires a minimum disclosure score of 50. The methodology is intended to assess the level of detail, comprehensiveness, and climate actions reported by companies.
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IS 6156 Jean Donnelly 90079094 Brendan McSweeney 114223513 Tim Walsh 102859661Brendan Mc Sweeney
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› Benefits associated with Epicor ERP — $3,826,700. The Organization experienced productivity improvements and cost avoidance over five years through Epicor's various suites, including: financial management ($602,500), supply chain ($861,900), production management ($374,300), planning and scheduling ($185,300), sales management ($775,000), governance ($567,200), and business architecture ($460,600).
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The Total Economic Impact Of NetApp Solutions For Cloud Service ProvidersNetApp
This document is a Forrester Consulting study on the total economic impact of NetApp solutions for cloud service providers. It analyzes the potential financial benefits for a composite service provider organization that develops cloud-based storage-as-a-service using NetApp's platform. The study finds that the composite organization was able to successfully build and profitably grow its cloud services business using NetApp. It achieved benefits such as scalability, data security, storage efficiencies, and partnerships that helped reduce costs and increase revenues over three years.
Nintex Workflow for Sharepoint - Return on Investment Whitepaper by Forrester...David J Rosenthal
Nintex commissioned Forrester Research to conduct aTotal
Economic Impact™ (TEI) study and examine the potential
return on investment (ROI) that enterprises may realize by
deploying Nintex’s workflow platform. The purpose of this
study is to provide readers with a framework to evaluate the
potential financial impact of using the Nintex workflow platform
within their organizations.
To better understand the benefits, costs, and risksassociated
with the implementation of the Nintex workflow platform, which we will refer to as the Platform, Forrester interviewed several
customers with multiple years of experience using Nintex Workflow and Nintex Forms. These customers recognize the value
inherent in automating processes. Their colleagues and customers are working both in offices and on mobile devices and
are spread across many countries. Content necessaryto collaborate and make business decisions is stored in many
applications across these devices. They have some well-defined processes, but the steps leading up to these processes or
to connect closely related processes are loosely defined and manual. With Nintex Workflow, customers can automate their
processes and create workflows that connect their people, processes, and content. With Nintex Forms, Nintex provides an
easy way to collect data from colleagues and customers within the workflow. Using Nintex Mobile, customers can extend
these workflows to users who are on the go. With Nintex Connectors, customers can easily integrate cloud services and lineof-business applications into their workflows.
Prior to using the Platform, these customers were mostly relying on custom code to automate processes. However, it was
difficult and time-consuming to build workflows, and many processes remained manual (e.g. paper-based,email, excel files)
while a backlog of requests for automation grew. This left customers frustrated with process inefficiencies and the inability to
automate faster. With the Platform, customers are able to automate processes in pace with demand, connect the right
people and data in each process, and easily make changes to workflows as processes change. This results in increased
productivity for end users and IT, reduced costs associated with automation, better collaboration, and higher quality of work.
The Total Economic Impact of NetApp's Storage Solutions For Server Virtualiza...NetApp
In late 2011, Forrester Research started work on a research project commissioned by NetApp that focused on examining the potential return on investment (ROI) enterprises may realize by adopting NetApp’s storage solutions for server virtualization in conjunction with VMware’s ESX Server virtualization platform.
This document analyzes the total economic impact of deploying VMware Virtual Desktop Infrastructure (VDI) for a healthcare customer. Key findings include:
- The customer achieved a 122% ROI over 4 years, with an 8 month payback period, through savings from reduced PC and support costs, increased productivity, and electricity savings.
- Benefits were quantified for PC replacement savings, reduced IT support staff needs, improved worker productivity, and electricity savings from thin clients. Additional qualitative benefits included improved security, user experience, and business continuity.
- Over 4 years, the total benefits were $3.8 million compared to total costs of $1.7 million, for a net savings of over $2 million
This document summarizes the key findings of a Forrester Consulting study on the total economic impact of implementing the Sage X3 enterprise resource planning (ERP) solution. The study found that the composite organization experienced total benefits of $1.7M over three years versus costs of $621K, resulting in a net present value of $1.1M and a return on investment of 177%. Major benefit categories included labor savings from improved financial management, purchasing, sales management, inventory management, customer service, and manufacturing management.
In June 2011, IBM commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying System Storage SAN Volume Controller (SVC). The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of System Storage SAN Volume Controller on enterprise organizations. SVC is designed to simplify and centralize storage infrastructure and offer benefits of storage virtualization for large enterprises.
This document summarizes a Total Economic Impact study commissioned by Cleversafe to analyze the potential return on investment of using Cleversafe object storage.
The study interviewed an existing Cleversafe customer that previously used RAID storage for 6 petabytes of data, requiring 15 petabytes of raw storage. By moving to Cleversafe, the customer reduced raw storage needs to 7.2 petabytes while maintaining equivalent data protection.
The analysis found that over three years, Cleversafe storage costs were 72% lower than equivalent RAID solutions, with a three-year investment in Cleversafe of over $6 million replacing a $21.9 million RAID configuration. Total benefits included over $15.8 million
The Total Economic Impact™ Of Click to Call And Click to ChatЮниВеб
This document summarizes a study conducted by Forrester Consulting on the total economic impact of implementing click-to-call and click-to-chat solutions. By interviewing 6 existing customers of ATG, a technology provider, Forrester identified benefits such as incremental revenue gained and revenue recovered from sales that would have otherwise been abandoned. Costs included annual software/service fees, training costs, and IT implementation costs. The study found a composite organization experienced a 304% ROI with payback within 1.2 months from implementing these solutions.
Microsoft India - Total Economic Impact of Microsoft SQL Server 2008 Upgrade ...Microsoft Private Cloud
Conducting in-depth interviews with an existing SQL customer that upgraded to SQL Server 2008, Forrester found that the organization achieved benefits, some easily measured for this ROI study and others, equally as valuable, that could not be quantified. Specifically, the benefits fall into the following categories: 1) avoided adding SQL Server 2008 servers – license and hardware savings; 2) avoided adding storage; 3) eliminated third-party software; 4) avoided hiring additional IT employees; 5) increased user productivity – business and IT; 6) improved database performance
and provided enhanced features; 7) improved data security; and 8) improved working experience for the database administration team. Only the first five benefits were quantified as part of the ROI
analysis. To fully understand the potential effect on their organizations, readers should consider all benefits, whether or not they could be quantified for this study.
Webinar featuring Forrester TEI study: Driving 496% ROI with Tasktop VizTasktop
Business and IT leaders are under constant pressure to deliver outstanding customer experiences, fueled by technology and innovation, at the speed of the market and at a competitive cost.
To better understand how Tasktop Viz™ can connect enterprise transformation initiatives with financial benefits, Tasktop commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential ROI enterprises may benefit from by deploying the Tasktop Viz value stream management solution. What the study found was significant, with Tasktop Viz users experiencing up to 496% ROI over three years.
In this on-demand webinar, Tasktop CPO, Nicole Bryan, and guest speaker, Forrester Senior Consultant, Sam Conway, discuss the findings of the TEI study and what implementing Tasktop Viz could mean for your business.
The Total Economic Impact™ Of Cisco Data Virtualizationxband
Cisco commissioned Forrester Consulting to conduct a study on the total economic impact of Cisco's data virtualization solution. Forrester interviewed customers who had been using Cisco Data Virtualization for multiple years. The key findings were:
1) Customers experienced cost savings from IT project cost avoidance and reduced IT operating costs, as well as increased productivity from empowering employees to access data more quickly.
2) For a representative 20,000 employee organization, the benefits over 3 years included $1.3 million in IT project cost savings, $3.8 million from increased productivity, and 50% reduction in IT operating costs.
3) The costs included an initial $600,000 software license and $320,000
Forrester Study about Total Economic Impact of BI AppsMiguel Garcia
This document summarizes a Forrester Consulting study on the total economic impact of implementing Oracle Business Intelligence Applications (BI Apps). Key findings from customer interviews include lower costs through procurement savings, duplicate payment avoidance, and labor efficiencies. Additional benefits are increased sales, prices, and inventory reductions. Costs include internal implementation labor, professional services, hardware/software, training, and support. The composite organization realized a 97% ROI over three years through $18.6 million in benefits and $9.5 million in costs.
The document is a case study report on the total economic impact of implementing Beckon, a marketing intelligence platform. It finds that Beckon provides organizations with benefits such as 12.7% average improvement in return on marketing spend, over $9 million in improved marketing investment performance, and over $1 million in reduced reporting costs. It also reduces marketing analytics headcount needs. The report estimates a composite organization would see a 513% return on investment from Beckon with over $8.5 million in benefits and a payback period of 7 months.
The document is a Forrester Consulting study on the total economic impact of IBM UrbanCode. It includes interviews with four IBM UrbanCode customers representing industries such as banking, insurance, and financial services. The interviews found that with IBM UrbanCode, organizations were able to reduce deployment times by up to 75%, improve application development productivity by at least 15%, and lower costs by reducing failed deployments. A composite organization analysis estimates a 482% return on investment and $3.1M in net benefits over three years from deploying IBM UrbanCode.
Forrester analysts Stephanie Balaouras and Andrew Reichman published a report entitled “Controlling Storage Cost Amid High Growth”, dated February 3rd, 2010.
The report focuses on the growth of storage capacity in the last five years and how, with the end of the recession, being smart about storage efficiency is more critical than ever.
For information on NetApp storage solutions visit http://www.majentasolutions.com
The Total Economic Impact of Using ThoughtWorks' Agile Development ApproachThoughtworks
The document analyzes the total economic impact of using ThoughtWorks' agile development approach based on interviews with four of ThoughtWorks' customers. It finds that the customers experienced benefits such as improved efficiency, reduced defects, and faster delivery of key business requirements. It constructs a financial model for a composite organization based on these customers, estimating a three-year ROI of 29% after adjusting for risks. The analysis indicates that agile development with ThoughtWorks can provide a significant return exceeding typical hurdle rates for IT investments.
TEI of IBM Information Management SolutionsIBM Analytics
Originally Published on Dec 11, 2014
In October 2014, Forrester Consulting worked with IBM on a commissioned study to analyze the total economic impact that IBM’s Information Management solutions have on three specific big data use cases to help its customers solve important business problems. Through interviews and data aggregation, Forrester concluded that IBM Information Management solutions have the following financial impact on a representative organization: ROI – 148%; total benefit (PV) - $3.2 million.
The Total Economic Impact Of NetApp Storage For Desktop VirtualizationNetApp
In late 2009, Forrester Research started work on a research project commissioned by NetApp that focused on examining the potential return on investment (ROI) that enterprises may realize by adopting NetApp storage for desktop virtualization.
Replay and more: https://blogs.embarcadero.com/pytorch-for-delphi-with-the-python-data-sciences-libraries/
The next installment of the Embarcadero Open Source Live Stream takes a look at the Delphi side of the Python Ecosystem with the new Python Data Sciences Libraries and related projects that make it super easy write Delphi code against Python libraries and easily deploy on Windows, Linux, MacOS, and Android. Specific examples with the Python Natural Language Toolkit and PyTorch, the library that powers projects like Tesla Autopilot, Uber's Pyro, Hugging Face's Transformers.
This is part of a series of regular live streams discussing the latest in Embarcadero open source projects. Hosted by Jim McKeeth and joined by members of the community and developers involved in these open source projects, as well as members of Embarcadero and Idera’s Product Management. A great opportunity to see behind the scenes and help shape the future of Embarcadero’s Open Source projects.
Android on Windows 11 - A Developer's Perspective (Windows Subsystem For Andr...Embarcadero Technologies
The Windows Subsystem for Android (WSA) brings native Android applications to the Windows 11 desktop. Learn how to set up and configure Windows Subsystem for Android for use in software development. See what is required to run WSA as well as what is required to target it from your Android development. Windows Subsystem for Android is available for public preview on Windows 11.
Webinar replay and more: https://blogs.embarcadero.com/?p=134192
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inherent in automating processes. Their colleagues and customers are working both in offices and on mobile devices and
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processes and create workflows that connect their people, processes, and content. With Nintex Forms, Nintex provides an
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while a backlog of requests for automation grew. This left customers frustrated with process inefficiencies and the inability to
automate faster. With the Platform, customers are able to automate processes in pace with demand, connect the right
people and data in each process, and easily make changes to workflows as processes change. This results in increased
productivity for end users and IT, reduced costs associated with automation, better collaboration, and higher quality of work.
The Total Economic Impact of NetApp's Storage Solutions For Server Virtualiza...NetApp
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The Total Economic Impact Of NetApp Storage For Desktop VirtualizationNetApp
In late 2009, Forrester Research started work on a research project commissioned by NetApp that focused on examining the potential return on investment (ROI) that enterprises may realize by adopting NetApp storage for desktop virtualization.
Replay and more: https://blogs.embarcadero.com/pytorch-for-delphi-with-the-python-data-sciences-libraries/
The next installment of the Embarcadero Open Source Live Stream takes a look at the Delphi side of the Python Ecosystem with the new Python Data Sciences Libraries and related projects that make it super easy write Delphi code against Python libraries and easily deploy on Windows, Linux, MacOS, and Android. Specific examples with the Python Natural Language Toolkit and PyTorch, the library that powers projects like Tesla Autopilot, Uber's Pyro, Hugging Face's Transformers.
This is part of a series of regular live streams discussing the latest in Embarcadero open source projects. Hosted by Jim McKeeth and joined by members of the community and developers involved in these open source projects, as well as members of Embarcadero and Idera’s Product Management. A great opportunity to see behind the scenes and help shape the future of Embarcadero’s Open Source projects.
Android on Windows 11 - A Developer's Perspective (Windows Subsystem For Andr...Embarcadero Technologies
The Windows Subsystem for Android (WSA) brings native Android applications to the Windows 11 desktop. Learn how to set up and configure Windows Subsystem for Android for use in software development. See what is required to run WSA as well as what is required to target it from your Android development. Windows Subsystem for Android is available for public preview on Windows 11.
Webinar replay and more: https://blogs.embarcadero.com/?p=134192
for Linux (WSL2) with full GUI and X windows support. Join this webinar to better understand WSL2, how it works, proper setup, configuration options, and learn to target it in your application development. Test your Linux applications on your Windows desktop without the need for a second computer or the overhead of a virtual machine. Learn to leverage additional Linux features and APIs from your applications.
Examples with Delphi 11 Alexandria and FMXLinux
Learn how Embarcadero's newly released free Python modules bring the power and flexibility of Delphi's GUI frameworks to Python. VCL and FireMonkey (FMX) are mature GUI libraries. VCL is focused on native Windows development, while FireMonkey brings a powerful flexible GUI framework to Windows, Linux, macOS, and even Android. This webinar will introduce you to these new free Python modules and how you can use them to build graphical users interfaces with Python. Part 2 will show you how to target Android GUI applications with Python!
Introduction to Python GUI development with Delphi for Python - Part 1: Del...Embarcadero Technologies
Learn how Embarcadero’s newly released free Python modules bring the power and flexibility of Delphi’s GUI frameworks to Python. VCL and FireMonkey (FMX) are mature GUI libraries. VCL is focused on native Windows development, while FireMonkey brings a powerful flexible GUI framework to Windows, Linux, macOS, and even Android. This webinar will introduce you to these new free Python modules and how you can use them to build graphical users interfaces with Python. Part 2 will show you how to target Android GUI applications with Python!
Join Jim McKeeth as he introduces you to FMXLinux, and shows how you can bring the power of FireMonkey to Linux.
Outline:
Installation via GetIt Package Manager
Linux, PAServer, SDK, & Package Installation
FMXLinux usage and Samples
FireDAC Database Access on Linux
Migrating from Windows VCL to FMXLinux
3rd Party FMXLinux Support
Deploying rich web apps via Broadway
https://embt.co/FMXLinuxIntro
Combining the Strenghts of Python and Delphi
Links replay and more
https://blogs.embarcadero.com/combining-the-strengths-of-delphi-and-python/
Python4Delphi repository
https://github.com/pyscripter/python4delphi
Part 1
https://blogs.embarcadero.com/webinar-replay-python-for-delphi-developers-part-1-introduction/
Webinar by Kiriakos Vlahos (aka PyScripter)
and Jim McKeeth (Embarcadero)
Replay https://youtu.be/aCz5h96ObUM
Find out more, and register for part 2
https://embt.co/3hSAKrg
Check out the library
https://github.com/pyscripter/python4delphi
Agenda
Motivation and Synergies
Introduction to Python
Introduction to Python for Delphi
Simple Demo
TPythonModule
TPyDelphiWrapper
Embeddable Databases for Mobile Apps: Stress-Free Solutions with InterBaseEmbarcadero Technologies
When it comes to developing mobile applications, keeping data on your device is a must-have feature, but can still be risky. With embedded InterBase, you can deploy high-performance multi-device applications that maintain 256-bit encryption, have a small footprint and need little, if any, administration.
What can participants expect to learn: Using InterBase in your mobile apps is easier than you may expect. Learn to develop mobile applications using InterBase, and how to take advantage of some of the convenient features about InterBase like Change Views and 256-bit security.
Join Mary Kelly, InterBase Engineer & RAD Software Consultant, and Jim McKeeth, Chief Developer Advocate & Engineer, for this webinar replay.
Replay: https://embt.co/2qUPwWY
Rad Server Industry Template - Connected Nurses Station - Setup DocumentEmbarcadero Technologies
This document provides instructions for setting up a connected nurses station sample project using RAD Server, InterBase, and EMS. The key steps include:
1. Configuring the InterBase database and EMS server
2. Creating users in EMS Management Console including a "nurseuser"
3. Installing OpenSSL libraries for push notifications
4. Setting up push notification services for Android and iOS
TMS Software's Map Packs make it easy to integrate mapping into your applications. Based on the Google Maps and OpenStreet Maps sources. Join us for this webinar to learn how to take your mapping to the next level.
Works on VCL, FireMonkey (FMX), Windows, Android, iOS, macOS, Delphi and C++Builder.
Applications built with Delphi and C++ Builder for the Windows platform have proven to be indispensable instruments for businesses, but rewriting them for the cloud is often cost-prohibiting. rollApp offers a cloud platform that can run existing desktop applications in the cloud without any need to modify them. At this webinar you will learn how to move your application to the cloud and offer the benefits of a cloud solution to your users in a matter of a few weeks.
Learn about the latest features of C++11 that you can take advantage of today in C++Builder 10.1 Berlin.
David Millington, Embarcadero's new C++Builder Product Manager, shows cool C++11 code in the IDE that can be compiled for Windows, macOS, iOS and Android using the Embarcadero C++Builder Clang-enhanced compiler.
C++11 language features covered include:
Auto typed variables
Variadic templates
Lambda expressions
Atomic operations
Unrestricted unions
and more
Slide deck for the June 2, 2016 Embarcadero Webinar
This webinar will show you how to build mobile applications for iOS and Android using Delphi and C++Builder 10.1 Berlin. We will cover getting started, best practices for mobile UI/UX, building your first app, using FireUI Live Preview, creating custom design views and Live Previews, a real world example of creating, submitting and getting store acceptance for an iOS and Android app, working with databases, what’s new for mobile development and more.
This webinar will also give advice to Windows VCL desktop application developers who want to migrate their as much of their existing code to the iOS and Android mobile platforms
In this webinar we take a deeper dive into:
• How to get started building Mobile Apps if you are a Windows VCL desktop developer
• Building Mobile Apps using the different target platforms configurations
• Best practices and Apple/Google UI/UX guidelines for mobile applications – you’ll need to follow these to get your apps accepted.
• Creating FireUI Designer Custom IDE Views for other Mobile Devices
• FireUI Live Preview – extending the App to support custom component viewing
• Accessing Local and Remote Databases from your mobile apps
• Submitting apps to the Apple App Store, Google Play
Technical demonstrations will be presented by the team. Live Q&A will be done during and at the end of the webinar.
This document discusses RAD Server, a back-end platform from Embarcadero Technologies for building multi-tier applications with Delphi and C++Builder. RAD Server provides automated REST/JSON API publishing of server-side Delphi and C++ code. It also includes integration middleware, built-in application services, and tools for managing APIs, users and analytics. RAD Server allows developers to quickly develop and deploy modern multi-tier applications with Delphi and C++. Pricing options are provided on a per user or unlimited user basis.
ER/Studio is the complete business-driven data architecture solution that combines data modeling, business process, and application modeling and reporting with cross-organizational team collaboration for data architectures and enterprises of all sizes.
“Oh my goodness! What did I do?” Chances are you have heard, or even uttered this expression. This demo-oriented session will show many examples where database professionals were dumbfounded by their own mistakes, and could even bring back memories of your own early DBA days.
Businesses make critical decisions using key data assets, but stakeholders often find it difficult to navigate the complex data landscape to ensure they have the right data and understand it correctly. Companies are dealing with a number of different technologies, multiple data formats, and high data volumes, along with the requirements for data security and governance.
Watch the companion webinar at:
Join John Sterrett, Senior Advisor at Linchpin People and Scott Walz, Director of Software Consultants, to learn how execution plans get invalidated and why data skew could be the root cause to seeing different execution plans for the same query. We will look at options for forcing a query to use a particular execution plan. Finally, you will learn how this complex problem can be identified and resolved simply using a new feature in SQL Server 2016 called Query Store.
How information systems are built or acquired puts information, which is what they should be about, in a secondary place. Our language adapted accordingly, and we no longer talk about information systems but applications. Applications evolved in a way to break data into diverse fragments, tightly coupled with applications and expensive to integrate. The result is technical debt, which is re-paid by taking even bigger "loans", resulting in an ever-increasing technical debt. Software engineering and procurement practices work in sync with market forces to maintain this trend. This talk demonstrates how natural this situation is. The question is: can something be done to reverse the trend?
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
In the realm of cybersecurity, offensive security practices act as a critical shield. By simulating real-world attacks in a controlled environment, these techniques expose vulnerabilities before malicious actors can exploit them. This proactive approach allows manufacturers to identify and fix weaknesses, significantly enhancing system security.
This presentation delves into the development of a system designed to mimic Galileo's Open Service signal using software-defined radio (SDR) technology. We'll begin with a foundational overview of both Global Navigation Satellite Systems (GNSS) and the intricacies of digital signal processing.
The presentation culminates in a live demonstration. We'll showcase the manipulation of Galileo's Open Service pilot signal, simulating an attack on various software and hardware systems. This practical demonstration serves to highlight the potential consequences of unaddressed vulnerabilities, emphasizing the importance of offensive security practices in safeguarding critical infrastructure.
Your One-Stop Shop for Python Success: Top 10 US Python Development Providersakankshawande
Simplify your search for a reliable Python development partner! This list presents the top 10 trusted US providers offering comprehensive Python development services, ensuring your project's success from conception to completion.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Conversational agents, or chatbots, are increasingly used to access all sorts of services using natural language. While open-domain chatbots - like ChatGPT - can converse on any topic, task-oriented chatbots - the focus of this paper - are designed for specific tasks, like booking a flight, obtaining customer support, or setting an appointment. Like any other software, task-oriented chatbots need to be properly tested, usually by defining and executing test scenarios (i.e., sequences of user-chatbot interactions). However, there is currently a lack of methods to quantify the completeness and strength of such test scenarios, which can lead to low-quality tests, and hence to buggy chatbots.
To fill this gap, we propose adapting mutation testing (MuT) for task-oriented chatbots. To this end, we introduce a set of mutation operators that emulate faults in chatbot designs, an architecture that enables MuT on chatbots built using heterogeneous technologies, and a practical realisation as an Eclipse plugin. Moreover, we evaluate the applicability, effectiveness and efficiency of our approach on open-source chatbots, with promising results.
AppSec PNW: Android and iOS Application Security with MobSFAjin Abraham
Mobile Security Framework - MobSF is a free and open source automated mobile application security testing environment designed to help security engineers, researchers, developers, and penetration testers to identify security vulnerabilities, malicious behaviours and privacy concerns in mobile applications using static and dynamic analysis. It supports all the popular mobile application binaries and source code formats built for Android and iOS devices. In addition to automated security assessment, it also offers an interactive testing environment to build and execute scenario based test/fuzz cases against the application.
This talk covers:
Using MobSF for static analysis of mobile applications.
Interactive dynamic security assessment of Android and iOS applications.
Solving Mobile app CTF challenges.
Reverse engineering and runtime analysis of Mobile malware.
How to shift left and integrate MobSF/mobsfscan SAST and DAST in your build pipeline.
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
What is an RPA CoE? Session 1 – CoE VisionDianaGray10
In the first session, we will review the organization's vision and how this has an impact on the COE Structure.
Topics covered:
• The role of a steering committee
• How do the organization’s priorities determine CoE Structure?
Speaker:
Chris Bolin, Senior Intelligent Automation Architect Anika Systems
[OReilly Superstream] Occupy the Space: A grassroots guide to engineering (an...Jason Yip
The typical problem in product engineering is not bad strategy, so much as “no strategy”. This leads to confusion, lack of motivation, and incoherent action. The next time you look for a strategy and find an empty space, instead of waiting for it to be filled, I will show you how to fill it in yourself. If you’re wrong, it forces a correction. If you’re right, it helps create focus. I’ll share how I’ve approached this in the past, both what works and lessons for what didn’t work so well.
Introduction of Cybersecurity with OSS at Code Europe 2024Hiroshi SHIBATA
I develop the Ruby programming language, RubyGems, and Bundler, which are package managers for Ruby. Today, I will introduce how to enhance the security of your application using open-source software (OSS) examples from Ruby and RubyGems.
The first topic is CVE (Common Vulnerabilities and Exposures). I have published CVEs many times. But what exactly is a CVE? I'll provide a basic understanding of CVEs and explain how to detect and handle vulnerabilities in OSS.
Next, let's discuss package managers. Package managers play a critical role in the OSS ecosystem. I'll explain how to manage library dependencies in your application.
I'll share insights into how the Ruby and RubyGems core team works to keep our ecosystem safe. By the end of this talk, you'll have a better understanding of how to safeguard your code.
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
Digital Banking in the Cloud: How Citizens Bank Unlocked Their MainframePrecisely
Inconsistent user experience and siloed data, high costs, and changing customer expectations – Citizens Bank was experiencing these challenges while it was attempting to deliver a superior digital banking experience for its clients. Its core banking applications run on the mainframe and Citizens was using legacy utilities to get the critical mainframe data to feed customer-facing channels, like call centers, web, and mobile. Ultimately, this led to higher operating costs (MIPS), delayed response times, and longer time to market.
Ever-changing customer expectations demand more modern digital experiences, and the bank needed to find a solution that could provide real-time data to its customer channels with low latency and operating costs. Join this session to learn how Citizens is leveraging Precisely to replicate mainframe data to its customer channels and deliver on their “modern digital bank” experiences.
Digital Banking in the Cloud: How Citizens Bank Unlocked Their Mainframe
The Total Economic Impact Of Embarcadero DBArtisan
1. Prepared for Embarcadero Technologies, Inc.
January 2007
The Total Economic Impact™ Of
Embarcadero DBArtisan
Project Director: Jeffrey North, Senior Consultant, Forrester Consulting
2. The Total Economic Impact™ Of Embarcadero DBArtisan
TABLE OF CONTENTS
Executive Summary ............................................................................................................................... 3
Purpose .............................................................................................................................................. 3
Methodology....................................................................................................................................... 3
Approach ............................................................................................................................................ 4
Key Findings ...................................................................................................................................... 4
Disclosures......................................................................................................................................... 5
Embarcadero DBArtisan: Overview....................................................................................................... 6
Analysis................................................................................................................................................... 7
Overview Of The Customer Organization......................................................................................... 7
TEI Framework .................................................................................................................................. 8
Costs .................................................................................................................................................. 8
Benefits ............................................................................................................................................10
Flexibility...........................................................................................................................................14
Risk...................................................................................................................................................14
TEI Framework: Summary...............................................................................................................17
Study Conclusions................................................................................................................................19
Appendix A: Total Economic Impact™ Overview.................................................................................20
Benefits ............................................................................................................................................20
Costs ................................................................................................................................................20
Risk...................................................................................................................................................20
Flexibility...........................................................................................................................................20
Appendix B: Glossary...........................................................................................................................21
Appendix C: About The Project Manager............................................................................................22
2
3. The Total Economic Impact™ Of Embarcadero DBArtisan
Executive Summary
In November 2006, Embarcadero Technologies, Inc. commissioned Forrester Consulting to
examine the financial impact and potential return on investment (ROI) an organization might realize
by deploying DBArtisan. DBArtisan is a cross-platform database administration tool suite that helps
database administrators (DBAs) maximize availability, performance, and security of enterprise
databases. DBArtisan boosts productivity so existing staff can manage more databases. It also aids
developers in code editing, debugging, testing, and preparing applications for production. To
determine the impact, Forrester examined the specific costs, benefits, flexibility, and risk elements
that a DBArtisan user organization experienced when it implemented DBArtisan. This study
illustrates the financial impact of the implementation of DBArtisan within a 2,500-employee life
insurance company and its subsidiaries.
After conducting in-depth interviews, Forrester found that this Embarcadero customer achieved
significant productivity gains among its application development, database administration, and IT
infrastructure staff, measured in terms of labor cost savings. The customer also achieved more
effective linkage between its application programming team and the DBAs, which is measured in
terms of the number of full-time employees (FTEs) that would be required to support the same level
of output if the DBArtisan cross-platform database administration tools had not been implemented.
Purpose
The purpose of this study is to provide readers with a framework to evaluate the potential financial
impact of DBArtisan. Forrester’s aim is to clearly show all calculations and assumptions used in the
analysis. This study should be seen as a guide to understand and evaluate a business case for
investing in Embarcadero’s DBArtisan.
Methodology
Embarcadero selected Forrester for this project because of Forrester’s expertise around database
management systems, database administration, the data management tools market, and
Forrester’s Total Economic Impact™ (TEI) methodology. TEI not only measures costs and cost
reduction (areas that are typically accounted for within IT) but also weighs the enabling value of a
technology in increasing the effectiveness of overall business processes. Forrester’s TEI
methodology provides a complete picture of the total economic impact of purchase decisions.
Please see Appendix A for additional information on the TEI methodology.
4. The Total Economic Impact™ Of Embarcadero DBArtisan
Approach
Forrester used a five-step approach for this study.
1. Forrester gathered data from existing Forrester research relative to Embarcadero’s
DBArtisan and the database administration tools market in general.
2. Forrester interviewed Embarcadero marketing and product management personnel to fully
understand the value proposition of DBArtisan solutions.
3. Forrester conducted a series of in-depth interviews with one organization currently using 33
DBArtisan seats.
4. Forrester constructed a financial model representative of the data collected in the
interviews. This model can be found in the TEI Framework section below.
5. Forrester created this study, which represents and examines the estimated value of the
findings derived from the customer interview and analysis process and from Forrester’s
independent research.
Key Findings
Table 1 represents a summary of the ROI that the Embarcadero customer organization realized
over a three-year period by deploying the DBArtisan.
The three-year, risk-adjusted total net present value (NPV) of $2.2 million represents the net cost
savings and benefits attributed to using DBArtisan when compared with the customer’s prior
manual processes or use of simpler, less-comprehensive tools. In addition, the risk-adjusted ROI
was a very favorable 857%. The objective of this study is to identify savings experienced by the
interviewed customer organization. These results can be used as a guide to allow other enterprises
to determine the expected benefits for their own environment.
Forrester risk-adjusts these values to take into account the potential uncertainty that exists in
estimating the costs and benefits of a technology investment. The risk-adjusted value is meant to
provide a conservative estimation, incorporating any potential risk factors that may later impact the
original cost and benefit estimates.
Table 1: Three-Year Summary Financial Results
Summary financial results Original estimate Risk-adjusted
ROI 1092% 857%
Payback period (months) 1.8 2.2
Total costs (PV) $223,090 $233,682
Total benefits (PV) $2,658,827 $2,237,306
Total (NPV) $2,435,737 $2,003,624
Internal rate of return (IRR) 682% 534%
Source: Forrester Research, Inc.
4
5. The Total Economic Impact™ Of Embarcadero DBArtisan
Disclosures
The reader should be aware of the following:
• The study is commissioned by Embarcadero Technologies and delivered by the Forrester
Consulting group.
• Embarcadero and the organization interviewed for this study reviewed and provided
feedback to Forrester, but Forrester maintained editorial control over the study and its
findings.
• The customer for the interviews was provided by Embarcadero.
• Forrester makes no assumptions as to the potential ROI that other organizations will
receive. Forrester strongly advises that the reader should use their own estimates within
the framework provided in the report to determine the appropriateness of an investment in
Embarcadero’s DBArtisan.
• This study is not meant to be used as a competitive product analysis.
5
6. The Total Economic Impact™ Of Embarcadero DBArtisan
Embarcadero DBArtisan: Overview
According to Embarcadero, DBArtisan is a cross-platform database administration tool set that
helps DBAs maximize the availability, performance, and security of their relational database
management systems. DBArtisan enables consistent and unified support for all major database
platforms (IBM DB2 for LUW and z/OS, Microsoft SQL Server, MySQL, Oracle, and Sybase ASE)
and allows organizations to standardize on one unified and integrated solution for database
administration.
DBArtisan enables DBAs to concurrently manage multiple databases from a single graphical user
interface. Database professionals can transform their DBA skills into cross-platform solution
expertise. DBArtisan includes a rich feature set that helps DBAs automate and streamline day-to-
day administrative tasks. The rich feature set, combined with the single console for managing all the
databases in the environment, gives DBAs the means to increase their productivity significantly.
DBArtisan Workbench helps organizations improve productivity and reduce costs in the following
key areas of database administration:
Streamlining basic database administration tasks. DBArtisan Workbench provides easy-to-use
wizards and graphical interfaces that dramatically reduce the time to perform basic database
administration tasks such as altering database objects, migrating schemas, creating SQL and DDL
to execute against the database, and generating schema reports. DBArtisan Workbench also
includes the SQL Debugger to quickly pinpoint errors in stored procedures or trigger code, and
Space Analyst to quickly identify and correct storage inadequacies and inefficiencies.
Improved performance management. DBArtisan Workbench includes SQL Profiler to quickly
identify and correct poorly running database code and ensure high application performance and
availability. In addition, DBArtisan Workbench includes Performance Analyst to monitor and
diagnose performance degradation issues, and Capacity Analyst to track key database
performance metrics such as database growth and server load for proactive planning and problem
prevention.
Simplified backup and recovery. DBArtisan Workbench includes Backup Analyst to simplify the
process of planning and performing backup and recovery tasks. Intuitive wizards and visual
interfaces guide users through the process of creating and monitoring backups and recoveries. In
addition, a high-performance engine reduces the time to complete backup runs.
Automated change management (using Change Manager). Change Manager dramatically
simplifies the process of managing database changes by providing facilities to capture and compare
schema versions, synchronize schemas, migrate schemas across database environments, and
generate schema comparison reports. This reduces the time spent tracking and managing schema
changes and eliminates the need for error-prone manual processes.
SQL management. DBArtisan offers powerful visual tools for creating and analyzing complex SQL
statements and server-side code objects such as stored procedures and triggers. Using the
Embarcadero Query Builder, users can construct very complicated SQL statements with point-and-
click ease. As users select the objects and methods to use for SQL statements, DBArtisan
automatically generates the code. The built-in syntax checking facility ensures that all SQL
statements are built and run correctly the first time.
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7. The Total Economic Impact™ Of Embarcadero DBArtisan
Analysis
We have mission-critical apps that are running on DB2, Sybase, and SQL Server, and
they are not going away, they are not collapsing. We haven’t shifted or converted
entirely from any single platform to another. We are simply taking on more and more.
— Assistant vice president, database administration
Overview Of The Customer Organization
The organization from which the customer interviews for this study were drawn is a life insurance
and investment products company with several subsidiaries. Headquartered in a southeastern US
city, the company employs 2,500 staff in 14 offices throughout the US. It has annual revenues of
approximately $2.1 billion and assets of approximately $29.0 billion.
A central IT infrastructure department is responsible for the company’s network, servers and server
administration, database administration, mainframe, internet support, electronic communication,
service desk, workstation support, telecommunication, record services, mail center, disaster
recovery, security, and data center operations. The department also supports all of the company’s
processing centers, ensuring optimal performance and availability of infrastructure. This group
numbers 120 staff.
The database administration team consists of the team manager and two database administrators.
The team manager is the primary Sybase DBA and also a backup for SQL Server support. The
primary SQL Server DBA provides backup on Sybase. There is a DB2 mainframe DBA, who is
backed up by two technical support staff.
An application development team, separate from the infrastructure group and the database
administrators, includes a staff of 18 developers. This group is responsible for financial and HR
systems, business intelligence applications, and management reporting for the life insurance
division. This group mainly uses SQL Server (new development) and Sybase platforms (ERP
system).
The interviews for this study uncovered multiple factors that spurred the implementation of
DBArtisan, including:
• Several DBArtisan seat licenses were first purchased in 1998 to help facilitate the transition
from the DB2 platform to Sybase. Deployment has since grown to 30 licenses for Sybase
and SQL Server.
• DB2 was the customer’s main database platform until Sybase was implemented in 1995.
All future development was mandated to be on Sybase. There was only one Sybase DBA
at the time, with no effective backup.
• The customer had been using (and still uses) a tool set from another vendor to help with
DB2 administration. The DBA was accustomed to administering DB2 databases with a tool
set versus “the hard core of typing of all the commands and all the DDLs from scratch,”
thus saving a great deal of time. Another set of tools to administer Sybase was needed.
• The company continues to maintain mission-critical applications on DB2.
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8. The Total Economic Impact™ Of Embarcadero DBArtisan
TEI Framework
Introduction
From the information provided in the DBArtisan customer interviews, Forrester constructed a TEI
framework for those organizations considering implementation of DBArtisan. The objective of the
framework is to identify the cost, benefit, flexibility, and risk factors that impact the investment
decision.
Framework Assumptions
Table 2 lists the discount rate used in the PV and NPV calculations and time period used for the
financial modeling.
Table 2: General Assumptions
Ref. General assumptions Value
Discount rate 12%
Length of analysis Three years
Source: Forrester Research, Inc.
Organizations typically use discount rates between 8% and 16% based on their current
environment. Readers are urged to consult with their finance department to determine the most
appropriate discount rate to use within their own organization.
In addition to the financial assumptions used to construct the cash flow analysis, Table 3 provides
salary assumptions used within this analysis.
Table 3: Average Fully Loaded Hourly Compensation
Ref. Metric Calculation Developers DBAs
A1 Annual average salary $75,000 $90,000
A2 Benefits 50% 50%
A3 Fully loaded compensation $112,500 $135,000
A4 Hours per year 2,000 2,000
Average fully loaded hourly
At A1*(1+A2)/A4 $56.00 $67.50
compensation
Source: Forrester Research, Inc.
Costs
Costs for DBArtisan consist of the costs of the initial licenses and annual maintenance fees. No
formal training is required, although Forrester assumes that users will spend time learning how to
use the tools and understanding how these work within their own development and infrastructure
environments. No additional hardware is needed, and the customer reported that the tools work
“right out of the box.”
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9. The Total Economic Impact™ Of Embarcadero DBArtisan
Software Licenses And Annual Maintenance
The customer employed 31 DBArtisan Professional seats at the beginning of 2007, described
below:
Table 4: Software Costs
Product Seats purchased List price Maintenance
DBArtisan Pro for Sybase 15 $46,425 $10,875
DBArtisan Pro for MS SQL 9 $27,855 $6,525
DBArtisan Pro for Sybase/MS SQL 4 $27,980 $6,500
Solution Pack Std for Sybase 2 $8,990 $2,100
Solution Pack Std for MS SQL Server 1 $4,495 $1,050
TOTAL 31 $115,745 $27,050
Source: Forrester Research, Inc.
Implementation And Learning Costs
Forrester assumes that developers and DBAs will spend approximately 40 hours each in learning
how to use DBArtisan and understanding its workings within their environment. The calculation of
this indirect cost for the customer interviewed for this study is as follows:
Table 4: Training Costs
Ref. Metric Calculation Initial Cost
A1 Number of people 21
Cost per person (average
A2 $50.44
for 18 developers, 3 DBAs)
A3 Hours 40
Training costs - Learning
At A1*A2*A3 $42,368
DBArtisan
Source: Forrester Research, Inc.
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10. The Total Economic Impact™ Of Embarcadero DBArtisan
Total Costs
Table 5 presents the initial and ongoing costs, and their present values, of DBArtisan described by
this customer. Please note that software costs represent list pricing.
Table 5: Total Costs
Costs Year 0 Year 1 Year 2 Year 3 Total PV
Software license fees &
$115,745 $27,053 $27,053 $27,053 $196,905 $180,722
maintenance
Training costs - Learning
42,368 42,368 42,368
DBArtisan
Total $158,113 $27,053 $27,053 $27,053 $239,272 $223,090
Source: Forrester Research, Inc.
Benefits
Once we got DBArtisan in here and started working with it, we just never looked for
anything else. It’s kind of a one-stop shop tool for our application development team
and database infrastructure group. — Vice president, application development group
The customer identified several significant and quantifiable areas of benefit resulting from the
implementation of DBArtisan.
Labor Cost Savings — Programming And Testing
The head of the applications development group explained to Forrester that DBArtisan is a valuable
tool for his programmers. “They [developers] use the tool to do most of their code development, for
stored procedures and new table construction, viewing construction triggers, and so forth; they use
DBArtisan as a development tool for all the database objects.” This team also relies heavily on the
debugging feature in its test environment. “We will test it from our end and actually get users to test
with us so we get user sign-off before the applications are sent to the infrastructure team.” Once the
application gets to the DBAs (described below), DBArtisan simplifies the job of recompiling code
and pushing it into the production environment.
“Using DBArtisan, we have been able to build our test environment to look very similar to the
production environment, with all the same linkages between databases, the same dependencies,
and those kinds of things,” explained the vice president in charge of the application development
team. “It's our primary tool for database development and analysis.”
As programmers develop new code, they save it in SQL files and then push it to the infrastructure
team, who initiate the proper change controls before moving the new code into production using
their own seats of DBArtisan. “It's kind of a joint effort,” explained the VP in charge of the application
development group “and it's nice that our DBAs have the same tools that we do. So we can kind of
speak the same language.”
“If we didn't have DBArtisan, it would be real tough to test things and debug code that has already
been written. Artisan allows us to step through sections of code line by line and see what variables
are changing. There would otherwise be a lot of effort in our testing and debugging that DBArtisan
really streamlines.”
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11. The Total Economic Impact™ Of Embarcadero DBArtisan
DBArtisan is also employed to monitor the servers, understand their loads, see what applications
are running, and pinpoint bottlenecks or slowdown points. “We use it quite a bit for just monitoring
our environment,” explained the head of the application development team.
After polling members of the application development team, this group determined that the use of
DBArtisan saves each of the 18 developers between two and four hours per day in their
development work.
Forrester assumes that not all of the labor cost savings will actually be realized by the customer as
employees use some of the time saved for unrelated activities. This benefit calculation is therefore
reduced by applying a capture rate of 75%.
Forrester calculates this benefit as follows:
Table 6: Labor Cost Savings - Applications Development Group
Ref. Metric Calculation Per period
A1 Number of workers 18
A2 Fully loaded hourly compensation rate per worker $56.00
A3 Number of hours (saved) per day 3.0
A4 Percent captured 75%
A5 Days per year 250
At Labor cost savings - Applications Development Group A1*A2*A3*A4*A5 $567,000
Source: Forrester Research, Inc.
This labor cost savings amount represents approximately five FTEs ($567,000 divided by average
fully loaded annual compensation amount of $112,500).
Connecting Development Staff And DBAs
The application development team and the infrastructure team were separated, for compliance
reasons, two years ago. With this structure, the programmers cannot manipulate things they
shouldn’t be manipulating while the infrastructure team does not know a whole lot about the
workings of the payroll, financial systems, and HR applications. This structure, while it makes the
auditors happy, could be problematic when the Java, .Net, and PowerBuilder developers hand over
new or amended applications to a group of DBAs who are not familiar with the applications.
DBArtisan serves as a bridge between the two groups. The product enables the application
developers to put the application code into the right format and shape for the infrastructure team to
recompile the new, pre-tested code and put it into production faster and more easily. Database and
system administrators in this organization rely heavily on the development staff to create and
implement logical database designs in their own test environment, conduct their application testing,
and facilitate the migration of those objects from the test environment to a model environment and
into production. To do this successfully, developers must generate scripts and migrate them to the
database administrators in the exact sequence in which they will be executed. “We do not have the
resources nor the time to sit with each application team and to develop those scripts for them,”
noted the head of the database administration. Developers submit migration requests to a Lotus
Notes database, attaching all of the SQL scripts that are necessary for execution by the
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12. The Total Economic Impact™ Of Embarcadero DBArtisan
infrastructure’s database administration team. The scripts are generated by DBArtisan and
submitted to the Lotus Notes database. “We trust in our developers’ use of DBArtisan and we have
not had any failure to date with any migrations to any environment,” explained the assistant vice
president of database administration to Forrester.
Labor Cost Savings — Database/Infrastructure Administration
Interviews with this Embarcadero customer indicated that DBArtisan is a consistent means of
managing a multiple DBMS environment. It also eases the transition toward supporting new
RDBMS environments. DBArtisan provides a set of tools that allows us to easily embrace the
support of a new RDBMS platform. “Just knowing I have a tool like DBArtisan builds my confidence
in my abilities to embrace new platforms.”
Using DBArtisan, a DBA can have a “relational view from above” of all of the objects in each
supported database instance. The product enables the infrastructure staff to accomplish a host of
tasks, including:
• Interrogating SQL logs and jumping from one SQL server to another quickly
• Compare, schedule, enable, disable, and kickoff jobs
• Execute scripts that are sent from the application development group, toggle into the data
stores quickly, execute scripts, and quickly handle numerous requests
• Report database allocation changes
• Making sure that nothing is happening that prevents calls from coming in
• Housekeeping, environment upkeep: dive into jobs, history, and error logs
• Migrate data objects to and from platforms
• Enable administration of database access and security, configuration changes, and
monitoring of all existing processes
DBArtisan represents a “one tool-fits-all capability versus using a different tool for each RDBMS.
The DBAs use the tool all day every day. And it empowers my staff to be sort of interchangeable,”
explained the head of the database administration/infrastructure group.
The value for the DBA infrastructure team was expressed to Forrester in terms of the number of
additional staff, estimated to be four FTEs, who would be required to carry out the group’s
responsibilities without the use of DBArtisan. “Without a trustworthy tool that can generate flawless
DDL and SQL, which can in turn be promoted into production without error, we would require
several more people than we currently employ. We could not do the job that my team does without
a tool like this,” explained the group’s manager, the assistant vice president of database
administration.
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13. The Total Economic Impact™ Of Embarcadero DBArtisan
Table 7 presents the calculation of the benefit amount for this group.
Table 7: Labor Cost Savings – Database/Infrastructure Administration
Ref. Metric Calculation Per period
Number of additional FTEs
A1 4.0
required without DBArtisan
A2 Base salary per DBA $90,000
A3 Benefits % 50%
A4 Fully loaded compensation $135,000
Reduction in headcount -
At database administration A1*A2*(1+A3) $540,000
dept.
Source: Forrester Research, Inc.
Table 8 presents the annual benefits accruing from DBArtisan as expressed by the customer in this
study, along with the present values.
Table 8: Total Benefits
Benefits Year 1 Year 2 Year 3 Total PV
Labor cost savings -
applications $567,000 $567,000 $567,000 $1,701,000 $1,361,838
development group
Labor cost savings -
database administration/ 540,000 540,000 540,000 1,620,000 1,296,989
Infrastructure group
Total $1,107,000 $1,107,000 $1,107,000 $3,321,000 $2,658,827
Source: Forrester Research, Inc.
The customer identified the following benefits achieved from using DBArtisan; however,
representatives were not able to quantify these benefits at this time:
Compliance
For the head of the applications development group, DBArtisan solves challenges related to Section
404 of the Sarbanes-Oxley legislation. To become compliant, this organization had to put a lot of
controls and risk mitigation in place. This vice president needed better understanding (and reports)
of the security of all database environments and also needed to demonstrate effective controls to
auditors. “We need to show the auditors that we have a secure environment and people cannot get
in and manipulate tables and things like that,” explained the vice president in charge of the
application development group. “Before [DBArtisan], I don’t think we would have been able to do
that.” The product offers the ability to create valuable audit reports. The customer did not attempt to
estimate the value of this set of benefits.
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14. The Total Economic Impact™ Of Embarcadero DBArtisan
Flexibility
Flexibility, as defined by TEI, represents investing in additional capacity or capability that could be
turned into business benefits later, at some additional cost. This provides an organization with the
“right” or the ability to engage in specific future initiatives but not the obligation to do so. There are
multiple scenarios in which a customer might choose to implement DBArtisan for a focused purpose
and later discover additional uses and/or activate additional functionality inherent in the software.
The customer in this study cited the flexibility inherent in their DBArtisan implementation as
including the ability to focus on more strategic work in the application development area. And in the
database administration/infrastructure group, flexibility is extant in the company’s proven ability to
readily add more database instance from any of the possible RDMS platforms that could be
introduced with another company acquisition.
Forrester believes that value exists in: a) potential for greater focus and resource deployment on
strategic development projects and b) unrealized value inherent in the agility to expand usage to
other database platforms; however, at this time the customer is unable to quantify this flexibility
option.
In some instances, the reader of this study may believe his or her organization is ready to take
advantage of the same or similar flexibility in DBArtisan; and in that case, the option will have a
present value that can be estimated. The flexibility component of TEI captures that value using the
financial industry standard Black-Scholes options pricing model.
The value of flexibility is clearly unique to each organization, and the willingness to measure its
value varies from company to company (see Appendix A for additional information regarding
flexibility).
Risk
There are two aspects of risk and risk mitigation considered in this study: project risks and the
uncertainty associated with the estimates of costs and benefits in a business case. Below is a
summary of each.
Project Risk And Mitigation
There are risks associated with IT projects in general and specifically with database administration
tools; however, the customer indicated that these risks were minimal given the gradual
implementation and adoption of the product since 1998, which helped to mitigate any project
implementation risk. To further mitigate project risk, the AVP of database administration serves as a
beta tester for new versions of DBArtisan. In this connection, this interviewee cited possible risk
around newer versions that incorporate less-proven functionality, such as the new Java migration
engine in version 8.1x. “The ultimate risk is that you actually lose data and/or objects in production,”
he noted. Although there have been no instances where this has occurred.
Risks Associated With Estimates Of Costs And Benefits
Risk- and non-risk-adjusted ROI are both discussed in this study. As the future cannot be accurately
predicted, there is risk inherent in any project. Risk assessments provide a range of possible
outcomes based on the risks associated with IT projects in general and specific risks relative to
moving toward a particular technology solution.
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15. The Total Economic Impact™ Of Embarcadero DBArtisan
With the benefit of hindsight, the customer believes that its investment in the DBArtisan carries a
lower level of risk when compared, for example, to its previous manual processes or the use of less-
comprehensive tools or the shareware that was used before DBArtisan was deployed.
Risks Calculations
If a risk-adjusted ROI still demonstrates a compelling business case, it raises confidence that the
investment is likely to succeed because the risks that threaten the project have been taken into
consideration and quantified. The risk-adjusted numbers should be taken as “realistic” expectations
because they represent expected values considering risk. In general, risks affect costs by raising
the original estimates and affect benefits by reducing the original estimates.
The TEI framework uses a triangular distribution method to calculate risk-adjusted values. To
construct the distribution, it is necessary to first estimate the low, most likely, and high values that
could occur within the current environment. The risk-adjusted value is the mean of the distribution of
those points.
For example, in the case of labor cost savings estimated in the database
administration/infrastructure group. The four-FTE value used in this analysis can be considered the
“most likely” or expected value. The number of FTEs avoided will vary based on how well DBArtisan
functions within the workflow and specific parameters of the customer’s environment. This variability
represents a risk that must be captured as part of this study. Forrester uses a risk factor of 4.5 FTEs
on the high end, 4.0 FTEs as the most likely, and 1.0 FTEs on the low end. This has the effect of
decreasing the benefit estimate to take into account the fact that original benefit estimates are more
likely to be revised downward than upward. Forrester then creates a triangular distribution to reflect
the range of expected benefit, with 3.17 FTEs as the mean (3.17 is equal to the sum of 4.5, 4.0, and
1.0 and then divided by three). Forrester applies this mean to the fully loaded compensation amount
of $112,000 to arrive at a risk-adjusted value of $427,500 (compared to the non risk-adjusted
amount of $540,000).
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16. The Total Economic Impact™ Of Embarcadero DBArtisan
The following table shows how the risks specific to labor cost savings in the respective areas of the
customer’s organization that have deployed DBArtisan.
Table 9: Risk-Adjustment For Labor Cost Savings – Database/Infrastructure Administration
Ref. Metric Calculation Year 1
A1 Number of workers 18
Fully loaded hourly
A2 compensation rate per $56.00
worker
Variable low 1.0
Number of hours (saved)
A3 3.0
per day
Variable high 4.0
A4 Percent captured 75%
A5 Days per year 250
Al Equation low $189,000
Labor cost savings -
At applications development A1*A2*A3*A4*A5 $567,000
group
Ah Equation high $756,000
Average
Atr Total (risk-adjusted) $504,000
(Al,At,Ah)
Source: Forrester Research, Inc.
The TEI framework applies the same triangular distribution method to calculate risk-adjusted values
for most cost categories. Table 10 below shows how the cost of learning DBArtisan is adjusted
(upward) to take into account the uncertainty around the time estimate to gain mastery of the
product and to begin to realize value from it.
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17. The Total Economic Impact™ Of Embarcadero DBArtisan
Table 10: Risk-Adjustment For Training Cost
Ref. Metric Calculation Per period
A1 Number of people 21
A2 Cost per person $50.44
Variable low 30
A3 Hours 40
Variable high 80
Equation low $31,776
Training costs — learning
At A1*A2*A3 $42,368
DBArtisan
Equation high $84,735
Atr Total (risk-adjusted) Average (Al, At, Ah) $52,959
Source: Forrester Research, Inc.
The cost of software and maintenance is set contractually, and therefore no risk adjustment is
applied.
TEI Framework: Summary
Considering the financial framework constructed above, the results of the costs, benefits, flexibility,
and risk sections using the representative numbers can be used to determine a return on
investment, net present value, and payback period.
Table 1 (below, repeated from the Executive Summary) represents a summary of the costs and
savings described by the DBArtisan customer in this study over a three-year period.
Table 1: Three-Year Summary Financial Results
Summary financial results Original estimate Risk-adjusted
ROI 1092% 857%
Payback period (months) 1.8 2.2
Total costs (PV) $223,090 $233,682
Total benefits (PV) $2,658,827 $2,237,306
Total (NPV) $2,435,737 $2,003,624
Internal rate of return (IRR) 682% 534%
Source: Forrester Research, Inc.
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18. The Total Economic Impact™ Of Embarcadero DBArtisan
The three-year, risk-adjusted total NPV (net present value) of $2.2 million represents the net cost
savings and benefits attributed to DBArtisan. In addition the risk-adjusted ROI was a very favorable
857%.
If a risk-adjusted ROI still demonstrates a compelling business case, it raises confidence that the
investment is likely to succeed, because the risks that threaten the project have been taken into
consideration and quantified. The risk-adjusted numbers should be taken as “realistic” expectations
because they represent the expected value considering risk. Assuming normal success at
mitigating risk, the risk-adjusted numbers should more closely reflect the expected outcome of the
investment.
It is important to note that values used throughout the TEI Framework are based on in-depth
interviews with one organization. Forrester makes no assumptions as to the potential return that
other organizations will receive within their own environment. Forrester strongly advises that
readers use their own estimates within the framework provided in this study to determine the
expected financial impact of implementing DBArtisan.
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19. The Total Economic Impact™ Of Embarcadero DBArtisan
Study Conclusions
Forrester’s in-depth interviews with Embarcadero’s customer yielded several important
observations:
• DBArtisan provided significant productivity gains among its application development,
database administration, and IT infrastructure staff measured in terms of labor cost savings.
• DBArtisan can help improve availability, performance, and security of enterprise databases.
The financial analysis provided in this study illustrates how an organization can evaluate the value
proposition of DBArtisan. Based on these findings, companies looking to implement DBArtisan can
see cost savings and productivity benefits. Using the TEI framework, many companies may find the
potential for a compelling business case to make such an investment.
This study is meant to provide the reader with a framework to examine the costs and benefits of
deploying Embarcadero Technologies’ DBArtisan Professional. Based on our in-depth discussions
with the customer, Forrester projects a three-year risk-adjusted ROI of 857% (1092% non risk-
adjusted). The NPV for the investment is $2,003,624 (risk-adjusted) and $2,435,737 (non-risk-
adjusted). For the customer in this study, implementation of DBArtisan allowed cost savings to be
achieved by the IT organization.
The customer also believes that its investment in the DBArtisan gives it the “flexibility option” to
incorporate a new database platform at any time in the future and to focus on more strategic work
by staff who are relieved of tasks that are simplified and automated by the product.
Other organizations that are likely to see beneficial results using the Embarcadero Technologies
DBArtisan product have the following characteristics:
• Manage tens, hundreds, or thousands of heterogeneous databases in their environment
• Have performance tuning related issues in production environments
• Want a productivity tool to help developers with code editing, debugging, testing, and
preparing application for production
• Want to automate testing and tuning of application code against databases
• Seek to improve manageability of database administration
For our subject customer organization, the Embarcadero product carries a relatively low level of risk
(although prospective customers are advised to thoroughly test the most recent version of
DBArtisan in their own environment), a very positive 857% risk-adjusted ROI and a reasonable two-
to three-month horizon to recoup the investment.
Forrester makes no assumptions regarding the effects of DBArtisan at other organizations.
This study examines the financial impact attributable to one organization. The underlying objective
of this document is to provide guidance to technology decision-makers seeking to identify areas
where value can potentially be created by using the DBArtisan.
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20. The Total Economic Impact™ Of Embarcadero DBArtisan
Appendix A: Total Economic Impact™ Overview
Total Economic Impact™ is a methodology developed by Forrester Research, Inc. that enhances a
company’s technology decision-making processes and assists vendors in communicating the value
proposition of their products and services to clients. The TEI™ methodology helps companies
demonstrate, justify, and realize the tangible value of IT initiatives to both senior management and
other key business stakeholders.
The TEI methodology consists of four components to evaluate investment value: benefits, costs,
risks, and flexibility. For the purpose of this analysis, the impact of flexibility was not quantified.
Benefits
Benefits represent the value delivered to the user organization — IT and/or business units — by the
proposed product or project. Often product or project justification exercises focus just on IT cost and
cost reduction, leaving little room to analyze the effect of the technology on the entire organization.
The TEI methodology and the resulting financial model place equal weight on the measure of
benefits and the measure of costs, allowing for a full examination of the effect of the technology on
the entire organization. Calculation of benefit estimates involves a clear dialogue with the user
organization to understand the specific value that is created. In addition, Forrester also requires that
there be a clear line of accountability established between the measurement and justification of
benefit estimates after the project has been completed. This ensures that benefit estimates tie back
directly to the bottom line.
Costs
Costs represent the investment necessary to capture the value, or benefits, of the proposed project.
IT or the business units may incur costs in the forms of fully burdened labor, subcontractors, or
materials. Costs consider all the investments and expenses necessary to deliver the proposed
value. In addition, the cost category within TEI captures any incremental costs over the existing
environment for ongoing costs associated with the solution. All costs must be tied to the benefits
that are created.
Risk
Risk measures the uncertainty of benefit and cost estimates contained within the investment.
Uncertainty is measured in two ways: the likelihood that the cost and benefit estimates will meet the
original projections and the likelihood that the estimates will be measured and tracked over time.
TEI applies a probability density function known as “triangular distribution” to the values entered. At
a minimum, three values are calculated to estimate the underlying range around each cost and
benefit.
Flexibility
Within the TEI methodology, direct benefits represent one part of the investment value. While direct
benefits can typically be the primary way to justify a project, Forrester believes that organizations
should be able to measure the strategic value of an investment. Flexibility represents the value that
can be obtained for some future additional investment building on top of the initial investment
already made. For instance, an investment in an enterprisewide upgrade of an office productivity
suite can potentially increase standardization (to increase efficiency) and reduce licensing costs.
However, an embedded collaboration feature may translate to greater worker productivity if
activated. The collaboration can only be used with additional investment in training at some future
point in time. However, having the ability to capture that benefit has a present value that can be
estimated. The flexibility component of TEI captures that value.
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21. The Total Economic Impact™ Of Embarcadero DBArtisan
Appendix B: Glossary
Discount rate: The interest rate used in cash flow analysis to take into account the time value of
money. Although the Federal Reserve Bank sets a discount rate, companies often set a discount
rate based on their business and investment environment. Forrester assumes a yearly discount rate
of 12% for this analysis. Organizations typically use discount rates between 8% and 16% based on
their current environment. Readers are urged to consult their organization to determine the most
appropriate discount rate to use in their own environment.
Net present value (NPV): The present or current value of (discounted) future net cash flows given
an interest rate (the discount rate). A positive project NPV normally indicates that the investment
should be made, unless other projects have higher NPVs.
Present value (PV): The present or current value of (discounted) cost and benefit estimates given
at an interest rate (the discount rate). The PV of costs and benefits feed into the total net present
value of cash flows.
Payback period: The breakeven point for an investment. The point in time at which net benefits
(benefits minus costs) equal initial investment or cost.
Return on investment (ROI): A measure of a project expected return in percentage terms. ROI is
calculated by dividing net benefits (benefits minus costs) by costs.
A Note On Cash Flow Tables
The following is a note on the cash flow tables used in this study (see the Example Table below).
The initial investment column contains costs incurred at “time 0” or at the beginning of Year 1.
Those costs are not discounted. All other cash flows in years one through three are discounted
using the discount rate shown in Table 2 at the end of the year. Present value (PV) calculations are
calculated for each total cost and benefit estimate. Net present value (NPV) calculations are not
calculated until the summary tables and are the sum of the initial investment and the discounted
cash flows in each year.
Example Table
Ref. Category Calculation Initial cost Year 1 Year 2 Year 3 Total
Source: Forrester Research, Inc.
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22. The Total Economic Impact™ Of Embarcadero DBArtisan
Appendix C: About The Project Manager
Jeffrey North,
Senior Consultant
Jeffrey North is a senior consultant with Forrester's Total Economic Impact™
(TEI) consulting practice. He advises clients on the TEI framework — services
that help organizations understand the financial value of IT strategies and
investments.
Jeff came to Forrester with consulting and operating experience, notably
working with fast-growth companies. He was a founding member of the digital
strategy practice at Cambridge Technology Partners, where he specialized in
business value justification of technology investments and customer advocacy. As a director in the
international and catalog business units at Staples, Jeff built and managed metrics and reporting
programs in North America and Europe as the company experienced significant growth. He has
also consulted in a business-IT capacity to retailers and life sciences companies.
Jeff holds a B.A. from St. Lawrence University and an M.B.A. with a concentration in international
management and finance from Thunderbird, the Garvin School of International Management.
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