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THE role of community mental health workers\
1. The Role of Community Health Workers
(CHWs)
prepared by: wesam ayyad
Supervised by
Dr. Ahmed
Hawajri
Expert in
Counseling
2. Community Health Workers (CHWs)
Are frontline public health workers who are
trusted
Have an unusually close understanding of
the community they serve
CHWs also build individual and community
capacity by increasing health knowledge
through a range of activities such as
community education, informal
counseling, social support and advocacy.
(American Public Health Association, 2008)
3. The Role of Community Health
Workers (CHWs)
o Facilitating communication and Community health
workers work in all geographic settings, Helping
individuals, families, groups and communities
o develop their capacity and access to resources, including
health insurance, food, housing, quality care and health
information
o client empowerment in interactions with health
care/social service systems
o Helping health care and social service systems become
culturally relevant and responsive to their service
population
4. o Linking people to health care/social service
resources
o Providing informal counseling, support and
follow-up
o Advocating for local health needs
o Providing health services, such as monitoring
blood pressure and providing first aid
o Making home visits to chronically ill
patients, pregnant women and nursing
mothers, individuals at high risk of health
problems and the elderly
o Translating and interpreting for clients and health
care/social service providers
5. cont.,
o Helping people understand their health
condition(s) and develop strategies to improve
their health and well being
o Helping build understanding and social capital to
support healthier behaviors and lifestyle choices
among people
o Delivering health information using culturally
appropriate terms and concepts
6. Community mental health workers
1. Provide mental health counseling and support to individuals, families and
groups in the community about mental health and mental health issues
Answer phone calls and inquiries concerning available programs and
services
Provide a safe and welcome environment for people to visit
Accept referrals from individuals, families and agencies in the community
Provide group counseling, as requested
Maintain strict confidentiality guidelines regarding all clients, conversations
and referrals
7.
2. Provide community education, support and activities
Main Activities
Develop on the land and traditional healing programs
Participate in youth programs such as on the land and
traditional programs and sports and
recreation
Organize special events including dances and feasts
Coordinate workshops on mental health and mental health
issues
Provide community education and support programs
Access and collect relevant information and resources
Distribute relevant information
Make visits and presentations to various groups and
organizations including school agedchildren
Access or develop promotional materials and information
8. 3. Provide treatment referrals
Main Activities
Assist individuals to identify their need for treatment
programs
Liaise with treatment program
Assist clients to meet all requirements
Access funding for treatment programs
Evaluate the effectiveness of treatment programs
Liaise with community agencies and supports
9. 4. Collaborate with community agencies
Main Activities
Ensure ongoing contact with community groups including the Health
Centre, and schools
Participate on interagency working committees
Conduct case conferencing with other agencies
Provide education by presentations and workshops, as requested
Lobby agencies and organizations for programs and support
5. Administer mental health programs
Main Activities
Prepare proposals for program funding
Maintain confidential written records of client interactions
10. • Create and maintain current and accurate records of the numbers of
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clients served and the
issues
Create and maintain notes about community contacts, presentations
and workshops
Maintain notes about suggestions for future presentations and
programs
Maintain a resource library of information about
addictions, prevention, FAS/E and other
related topics
Secure the confidentiality of all interactions and records
Conduct all tasks with regard to any and all relevant
legislation, policies and procedures
11. Who might you meet in a mental health
team in the community?
Psychiatrist
A psychiatrist is a medical doctor with special
training in mental illnesses and emotional
problems
Community Psychiatric Nurse (CPN)
They can help you to talk through problems and
give practical advice and support. They can also
give medicines and keep an eye on their effects.
Nurse therapists have had extra training in
particular problems and treatments, such as
eating disorders or behavior therapy.
12. Occupational Therapist (OT)
Occupational therapists help people to get back
to doing the practical things of everyday life.
They may help you:
• to work out what you can and cannot do
• with advice on where you could or should live
• to find things to do that you want to do
• to re-build your confidence
• to become independent.
13. Clinical Psychologist
have a degree in psychology they work
with clients and learn how to give
psychological treatments.
They will usually meet regularly with
you for a number of sessions to talk
through how you are feeling, thinking
and behaving. Although cognitive
behavioral therapy is a common
approach, clinical psychologists may
14. social workers
o help people to talk through their problems, give
them practical advice and emotional support and
provide some psychological treatments. They
are able to give expert practical help with money,
housing problems and other entitlements.
Pharmacist
Pharmacists train for five years to become specialists
in medicines. They can give expert advice to doctors
and nurses and talk to patients and cares about
medications.
