1
The role of Branding & Marketing to
reinforce the Attractiveness of Airport Areas
Mr Vincent Gollain, IAU Ile-de-France, Director of the Economic Department
2016, ARC Conference, Budapest
Budapest, Friday, November 11, 2016
Show-room Georgia Ress, Center, 2016Source : Budapest Airport, 2016
2
I. Airport Areas, strategic
drivers for the attractiveness
of urban regions
II. How to brand and market
your Airport Area ?
© Sébastien Le Clézio for Hubstart Paris Region
Structure of the Presentation
3
Airport Areas,
strategic drivers for the attractiveness of
urban regions
© Atlanta Aerotropolis Alliance, 2016
4
An airport area is a strategic factor of regional
economic development
“The empirical results show that a 10 per cent increase in passenger
enplanements in a metro area leads approximately to a 1 per cent increase in
employment in service-related industries” (at regional level).
Jan K. Brueckner, economist
5
Airport Areas are the new hotspots of the Urban
regions Economic Development
Denver, USA
Amsterdam, NL Shanghai – Pudong AA, CN
6
The DNA of Airport Areas is:
Connectivity
For :
7
The spatial Impact of the Economic
Development: The “3AR” Model.
Airport City / Aerotropolis / Airport corridor / Regional level
8
BUT !
ATTRACTIVENESS
IS NOT
AUTOMATIC
YOU HAVE TO
WORK ON IT!
Especially because Airport Areas are located
on several administrative districts !
How to brand and market your Airport
Area ?
11Source : The 10 pillars of AA strategy, Metropolis Initiative, 2016
Marketing & Branding: a key pillar for Airport
Areas
12
Marketing & Branding: Definition
• Branding is what you are: the
competitive identity of your Airport Area
(characterristics, values, and attributes).
It’s a pull tactic.
Brands are also created to unite the local
players under a neutral umbrella.
• Marketing is what you do to attract more
activities. It’s a push tactic to promote
your A.A. It’s pushing out a message to
get “sales results”.
13
Why Marketing & Branding an Airport Area is
key!
• Competition is High
• Competition is Global
• Businesses and customers have picky
expectations
• Changing global regulatory
environment
• Different levels of local goverment
with different agenda
• Few one-stop economic development
team
14
Marketers want to influence the perceived value
of the airport area to increase the attractiveness
15
The ultimate objective of Marketing & Branding:
improve the perceived value of the Airport Area
Perceived Value of
your Airport Area
Total Benefit
Product
Services
Personnel
Image
Total Cost
Monetary
Time
Energy
Psychological
Other Places
Branding &
Marketing
16
Create your Branding and marketing Strategy
with the TRACER Model
 TOGETHER
 REPUTATION
 AFFINITIES
 CONVERSION
 ENGAGEMENT
 RETENTION
Airport Areas: the Power of Alliances (Together)
Global Brand
Alliance of local
Brands
Local Brands
1. Create a common ground for collective work / 2. Build a shared vision
/ 3. Create an alliance of public and private partners / 4. Co-construction
Airport Areas: brand your Airport Area to
improve your reputation
= TELLING A
GREAT STORY
An Airport Area is not only a density of infrastructures!
19
Airport Areas: Choose your target audiences
based on affinities
40% of global airports’ revenues deriving from the non-aeronautical sector,
(Source: 2015 ACI Airport Economics Report)
Source : IAU Ile-de-France, 2015
= TARGETING
THE RIGHT
« FANS »
Airport Areas: Choose your Prospects through
affinity with your strengths – PUDONG & PARIS
“Pudong International Airport is the air
gateway to Shanghai. It is one of the 3 largest
airports in China. The Pudong Airport free
trade zone with a surface of 3.59km² (1.81km²
inside and 1.78km² outside the airport) was
established in 2009. Priority sectors for the
zone are: international cargo transit,
procurement and distribution, international
express transit, repair and test, financing
leasing, warehousing, export processing,
commodity exhibition and its supporting
business finance insurance and agency”.
Jiewei Jiang, Deputy Director, Shanghai Free
Trade Zones Administration, 2013
Airport Areas : Convert your business
prospects into new business
= ENHANCING YOUR
DELIVERY
Airport Areas: Business Retention & Expansion
- An action-oriented and
community-based approach to
business and economic
development
- Focuses on nurturing existing
businesses
- Help communities to prioritize
their efforts
= HELPING DEVELOPMENT OF EXISTING BUSINESS
ACTIVITIES
Airport Areas: use social media and brand
ambassadors to increase your influence
(engagement)
= PROMOTE YOUR AIRPORT AREA BY INFLUENCING
Final Remarks
Branding and
Marketing for
Airport Areas,
What else ?
25
Prepare the future: Create amenities that
people and workers like
26
THANK YOU FOR YOUR ATTENTION!
A Public Foundation for
better living Cities
A Paris Region’s Agency
Mr Vincent GOLLAIN
Chief Economic Development
Officer
Vincent.gollain@iau-idf.frVisit us: www.iau-idf.fr/en

The role of Branding & Marketing to reinforce the Attractiveness of Airport Areas

  • 1.
    1 The role ofBranding & Marketing to reinforce the Attractiveness of Airport Areas Mr Vincent Gollain, IAU Ile-de-France, Director of the Economic Department 2016, ARC Conference, Budapest Budapest, Friday, November 11, 2016 Show-room Georgia Ress, Center, 2016Source : Budapest Airport, 2016
  • 2.
    2 I. Airport Areas,strategic drivers for the attractiveness of urban regions II. How to brand and market your Airport Area ? © Sébastien Le Clézio for Hubstart Paris Region Structure of the Presentation
  • 3.
    3 Airport Areas, strategic driversfor the attractiveness of urban regions © Atlanta Aerotropolis Alliance, 2016
  • 4.
    4 An airport areais a strategic factor of regional economic development “The empirical results show that a 10 per cent increase in passenger enplanements in a metro area leads approximately to a 1 per cent increase in employment in service-related industries” (at regional level). Jan K. Brueckner, economist
  • 5.
    5 Airport Areas arethe new hotspots of the Urban regions Economic Development Denver, USA Amsterdam, NL Shanghai – Pudong AA, CN
  • 6.
    6 The DNA ofAirport Areas is: Connectivity For :
  • 7.
    7 The spatial Impactof the Economic Development: The “3AR” Model. Airport City / Aerotropolis / Airport corridor / Regional level
  • 8.
  • 9.
    Especially because AirportAreas are located on several administrative districts !
  • 10.
    How to brandand market your Airport Area ?
  • 11.
    11Source : The10 pillars of AA strategy, Metropolis Initiative, 2016 Marketing & Branding: a key pillar for Airport Areas
  • 12.
    12 Marketing & Branding:Definition • Branding is what you are: the competitive identity of your Airport Area (characterristics, values, and attributes). It’s a pull tactic. Brands are also created to unite the local players under a neutral umbrella. • Marketing is what you do to attract more activities. It’s a push tactic to promote your A.A. It’s pushing out a message to get “sales results”.
  • 13.
    13 Why Marketing &Branding an Airport Area is key! • Competition is High • Competition is Global • Businesses and customers have picky expectations • Changing global regulatory environment • Different levels of local goverment with different agenda • Few one-stop economic development team
  • 14.
    14 Marketers want toinfluence the perceived value of the airport area to increase the attractiveness
  • 15.
    15 The ultimate objectiveof Marketing & Branding: improve the perceived value of the Airport Area Perceived Value of your Airport Area Total Benefit Product Services Personnel Image Total Cost Monetary Time Energy Psychological Other Places Branding & Marketing
  • 16.
    16 Create your Brandingand marketing Strategy with the TRACER Model  TOGETHER  REPUTATION  AFFINITIES  CONVERSION  ENGAGEMENT  RETENTION
  • 17.
    Airport Areas: thePower of Alliances (Together) Global Brand Alliance of local Brands Local Brands 1. Create a common ground for collective work / 2. Build a shared vision / 3. Create an alliance of public and private partners / 4. Co-construction
  • 18.
    Airport Areas: brandyour Airport Area to improve your reputation = TELLING A GREAT STORY An Airport Area is not only a density of infrastructures!
  • 19.
    19 Airport Areas: Chooseyour target audiences based on affinities 40% of global airports’ revenues deriving from the non-aeronautical sector, (Source: 2015 ACI Airport Economics Report) Source : IAU Ile-de-France, 2015 = TARGETING THE RIGHT « FANS »
  • 20.
    Airport Areas: Chooseyour Prospects through affinity with your strengths – PUDONG & PARIS “Pudong International Airport is the air gateway to Shanghai. It is one of the 3 largest airports in China. The Pudong Airport free trade zone with a surface of 3.59km² (1.81km² inside and 1.78km² outside the airport) was established in 2009. Priority sectors for the zone are: international cargo transit, procurement and distribution, international express transit, repair and test, financing leasing, warehousing, export processing, commodity exhibition and its supporting business finance insurance and agency”. Jiewei Jiang, Deputy Director, Shanghai Free Trade Zones Administration, 2013
  • 21.
    Airport Areas :Convert your business prospects into new business = ENHANCING YOUR DELIVERY
  • 22.
    Airport Areas: BusinessRetention & Expansion - An action-oriented and community-based approach to business and economic development - Focuses on nurturing existing businesses - Help communities to prioritize their efforts = HELPING DEVELOPMENT OF EXISTING BUSINESS ACTIVITIES
  • 23.
    Airport Areas: usesocial media and brand ambassadors to increase your influence (engagement) = PROMOTE YOUR AIRPORT AREA BY INFLUENCING
  • 24.
    Final Remarks Branding and Marketingfor Airport Areas, What else ?
  • 25.
    25 Prepare the future:Create amenities that people and workers like
  • 26.
    26 THANK YOU FORYOUR ATTENTION! A Public Foundation for better living Cities A Paris Region’s Agency Mr Vincent GOLLAIN Chief Economic Development Officer Vincent.gollain@iau-idf.frVisit us: www.iau-idf.fr/en