Whether you’re answering the phones yourself or using a phone answering service, a basic script with the freedom to adjust is important.
https://blog.easybeereceptionist.com/the-importance-of-a-friendly-script-for-a-phone-answering-service
2. Goals of your Phone Script
Make the caller feel welcome from the
moment someone answers the phone
Ask questions that make the caller feel
empowered
Provide the appropriate information
and/or direct the caller in the right
direction
End the call with a welcoming tone that
makes the client want to call again
3. Easybee is a Phone Answering
Service with the Right Script
If you worry about letting anyone else answer your
phones, let the operators at Easybee show you
how it’s done.
We work professionally and within the mission of
each company. We give your callers that ‘warm
fuzzy feeling’ they want when they call.