How listening affects Wellbeing, Work and Corporate Culture . This short presentation outlines the significant impact of listening on corporate culture, highlighting its role in enhancing leadership qualities, employee satisfaction, and attitudes such as job satisfaction and organizational commitment. Listening is shown to improve managers' interpersonal influence and is closely linked to employee perceptions of effective communication. The research also connects good listening with increased well-being, self-efficacy, psychological safety, and reduced social anxiety within the workplace. These findings underscore the importance of listening in fostering a positive, inclusive, and empowering corporate environment.

1. Listening |How Listening can change Corporate Culture
The impact of
listening on
corporate culture

2. Führungsqualitäten: Johnson & Bechler 1998
Zufriedenheit: Arendt et al (2019)
Leadership Listening contributes to the development of leadership qualities.
Führungs-
qualitäten
Interestingly, people who were rated highest for interpersonal
influence were rated for both speaking and listening well, so listening
reinforces the benefits of speaking well.
Zufriedenheit Satisfaction occurs when employees categorise the quality of their
line manager's listening as attentive communication ("In
conversations, my line manager first listens to what I have to say
before forming his or her own opinion").

3. Engagement: Tangirala & Ramanujam 2012. Tucker & Turner 2015
Entscheidungen: Korsgaard et al. (1995)
Attitude The perception of listening is positively and strongly related to two
fundamental work attitudes.
Job satisfaction and organisational commitment. Field studies
indicate that managers' listening behaviour correlates positively with
their employees' job satisfaction and commitment to the
organisation.
An experimental study showed that managers' active listening
behaviour increases employees' support for the manager's
decisions.
Engagement
Commitment

4. Empowerment: Tangirala & Ramanujam 2012.
Safety: Castro et al. 2018, Castro et al. 2016, Itzchakov et al. 2016)
Well-being ... there is ample evidence that people's well-being improves when
others listen to them well.
Nurses' perceptions that their supervisor listened to them correlated
positively with their self-efficacy and sense of empowerment.
Several studies showed that speakers who conversed with good
listeners experienced an increase in psychological safety and a
decrease in hierarchical-social anxiety.
Selbstwirksamkeit
Psychologische
Sicherheit

5. LUMEN
Creating Impact with
Strategy and Design
#strategie #kommunikation #kultur