The document profiles different types of buyers in the market: The Apathetic buyer is cynical and pessimistic, will never buy anything being offered, and should be forgotten and forgiven. The Smart buyer is positive, knows exactly what they want, and will buy immediately if the offer matches but quickly move on if it doesn't. The Analytical buyer wants to thoroughly analyze any potential purchase, the price does not matter to them, and they may spend a lot after months of consideration if convinced.