Keith Kranc – Dominating Facebook – Helping Businesses With Awesome Facebook ...Big Value Big Business
COPY THIS LINK TO VIEW THE WEBPAGE AND LISTEN TO THE AUDIO
http://bigvaluebigbusiness.com/podacast/keith-kranc-interview-big-value-big-business-podcast-with-james-lynch
Keith Kranc – Dominating Facebook – Helping Businesses With Awesome Facebook ...Big Value Big Business
COPY THIS LINK TO VIEW THE WEBPAGE AND LISTEN TO THE AUDIO
http://bigvaluebigbusiness.com/podacast/keith-kranc-interview-big-value-big-business-podcast-with-james-lynch
The document provides background on Tony Hsieh, the founder of Zappos, and his philosophy on building a strong company culture. It discusses how Tony grew LinkExchange and then invested in Zappos, growing it into a major online shoe retailer. It also shares stories from others who were inspired by Tony's focus on culture, like a bar owner in Austin who transformed his business by prioritizing employee happiness and culture after learning about Tony and Zappos. The document emphasizes that Tony believes the number one priority for any company should be building a great culture, and that customer service and other goals will then follow naturally.
The document summarizes Tony Hsieh's talk at a marketing conference about his experiences with Zappos and how focusing on company culture led to business success. It then shares stories from three individuals about how learning about Zappos' culture inspired them to focus more on culture within their own companies and positively impacted employee retention, customer service and overall business performance.
Reboot Podcast #23 - With a Little More Care… with Sherman Lee and Jerry Colonnarebootio
Sometimes we spend so much time looking at where we aren’t or where others have gone that we don’t fully appreciate where we are and how much we’ve grown on the journey.
A year ago today, Reboot didn’t have a podcast. A year ago today, Sherman Lee was staring down a draining bank account, a shaky business model, and a crippling fear: if I fail, I won’t be able to provide. A year later we sit with our 23rd podcast episode, a return visit from Sherman one of our first guests, and an opportunity to appreciate Sherman’s journey and growth since we last spoke.
Reboot Podcast #01 - How self reflection potentially saved a business - the r...rebootio
Derek Flanzraich, CEO of one of the fastest growing health and wellness sites, Greatist, joins Jerry for this episode to share the story of his personal journey over the last 10 months. His journey of introspection started when he attended a CEO bootcamp last October and begin to reflect on a personal challenge, which ultimately lead him to a solution to a business challenge that could have destroyed his business. Derek’s openness and introspection is inspiring, and will inspire you to re-examine how your own stories impact your business and your life.
This document contains summaries of emails sent to Tony Hsieh, CEO of Zappos, discussing how his teachings on company culture have positively impacted their businesses and lives. John Korioth discusses implementing Zappos' culture principles at his bar in Austin, which improved employee retention and customer satisfaction. Mariana shares how focusing on employee happiness has benefited her technology team. Dave Brautigan discusses how learning about core values and happiness at Zappos Insights inspired him to focus more on work-life balance.
This document summarizes Tony Hsieh's presentation to the American Marketing Association about how focusing on company culture at Zappos led to business success and employee happiness. It also shares stories from two business owners, John Korioth and Dave Brautigan, about how applying Zappos' culture principles improved employee retention, customer satisfaction, and their overall enjoyment of work.
This document summarizes key points from Tony Hsieh's book Delivering Happiness about building a strong company culture. It discusses how Zappos prioritizes culture above all else and how focusing on employee happiness leads to good customer service and business success. The document also shares two stories from people who applied Zappos' culture principles at their own companies - one focused on prioritizing employee happiness and the other transformed their bar's culture by embracing transparency and employee involvement.
This document summarizes Tony Hsieh's book "Delivering Happiness" and talks about how implementing a strong company culture at Zappos led to business success. It also shares stories from business owners who visited Zappos and were inspired to focus more on culture at their own companies to improve employee retention, customer service and overall performance.
The document summarizes Tony Hsieh's background and experience with various businesses, including founding Zappos. It then discusses how two bar owners, John Korioth and Chris, were frustrated with their business and employee culture until discovering Zappos' emphasis on strong company culture through research. After seeing Tony Hsieh speak about prioritizing culture over customer service at Zappos, they realized this was key to improving things at their own bar, SIX.
This document summarizes Tony Hsieh's book "Delivering Happiness" and talks about how Zappos' strong company culture has positively influenced other businesses. It shares stories from business owners who visited Zappos and were inspired to focus more on building great company culture at their own businesses. They found that prioritizing culture led to benefits like improved employee retention, satisfaction and customer service. The document highlights how company culture should be the number one priority, not just customer service, as culture drives everything else.
The document summarizes experiences of different individuals who were inspired by Tony Hsieh and the culture at Zappos. It discusses how John Korioth, owner of a bar in Austin, transformed the culture at his business after learning about Zappos' emphasis on putting culture first. It also discusses how Dave Brautigan, owner of an HVAC company, was impacted by Zappos Insights and changed how he built culture at his own company. Both saw improvements in employee retention and satisfaction from focusing on creating a happier work environment modeled after Zappos' culture.
Tony Hsieh, founder of Zappos, gave a presentation to the Zappos board about the company's culture and priorities. He discussed his background starting businesses like a pizza company and LinkExchange, and how culture is the number one priority at Zappos. He emphasized creating committable core values and transparency. John Korioth, co-owner of a bar in Austin, discussed how he was inspired by Zappos' culture after researching it and seeing Tony speak. He worked to change the culture at his bar to focus on customer service, employees, and priorities like Zappos.
Delivering Happiness - Intercontinental Hotel Group 10.27.10Delivering Happiness
The document summarizes experiences of different individuals who were inspired by Tony Hsieh and the culture at Zappos. It discusses how John Korioth, owner of a bar in Austin, Texas, transformed the culture at his business after learning about Zappos' emphasis on putting culture first. It also discusses how Dave Brautigan, owner of an Atlanta refrigeration company, was impacted by Zappos Insights and now places more focus on building culture and happiness at his own business.
The document summarizes Tony Hsieh's background and experience with various businesses, including founding Zappos. It then discusses how two bar owners, John Korioth and Chris, were frustrated with their business and employee culture until discovering Zappos' emphasis on strong company culture through researching Tony Hsieh and Zappos. They realized focusing on culture was key to improving customer service and employee happiness at their own bar, SIX, after one employee shared information about Tony Hsieh's talk at South by Southwest.
This document summarizes John Korioth's experience transforming the culture at his bar, SIX, in Austin, Texas after being inspired by Tony Hsieh and Zappos. After feeling frustrated with high employee turnover, John and his business partner Chris decided to focus on improving company culture based on what they learned from Zappos. They got employees more involved in decision making and focused on really listening to and addressing their needs. This improved employee retention and satisfaction. Customers also noticed the improved employee attitudes. John credits implementing a Zappos-inspired culture with helping SIX match sales each year despite economic challenges.
Reboot Podcast #7 - The Relationship between Depression and Entrepreneurship?...rebootio
After years of rapid growth and expansion, followed by a serious year of depression, Rand Fishkin, founder and former CEO of Moz, found himself in a room surrounded by VC backed CEO’s and entrepreneurs where the question was posed: “How many of you struggle seriously with depression or severe anxiety or emotional issues?” He watched almost every person raise their hand. It’s shocking how universal depression is in startups. For anyone struggling with depression, it’s helpful to know you’re not alone. In this podcast, which is slightly different than past episodes, Jerry converses with Rand about his experience - his “loop,” how shame and guilt are at times his driver, the importance of understanding one’s emotional state, and how he’s made progress in coming out of his own depression, including his one piece of advice for entrepreneurs or anyone dealing with their own depression.
The document discusses Tony Hsieh's background and experience with Zappos, and how focusing on company culture has led to their success. It then shares stories from employees at a bar called SIX who were inspired by Zappos' culture and worked to transform their own company culture, prioritizing employees and customer service. They saw Tony Hsieh speak and were motivated to create a culture where employees are happy to come to work and share information to better serve customers.
The document summarizes Tony Hsieh's presentation about building a strong company culture at Zappos. It discusses how Hsieh started several successful businesses before focusing on building Zappos' culture, with core values like delivering "WOW" customer service. It then shares two stories from people who transformed their businesses by implementing Zappos' culture principles, focusing on employees' happiness above projects or profits. Both saw dramatic business improvements after prioritizing culture and hiring for personality fit over skills.
The document summarizes Tony Hsieh's presentation about building a great company culture and delivering happiness to both customers and employees. Some key points discussed include prioritizing culture over customer service or products, creating meaningful core values, aligning the company vision with employee passion and purpose, and using science-backed frameworks to study happiness and build a culture that inspires it. Real-life examples are provided of how focusing on culture positively transformed a bar's business and employee experience.
Reboot Podcast #04 - The hidden burdens in our work – with Jerry Colonna, She...rebootio
How can you save a business from the brink of bankruptcy and grow it 2,000% in 10 years, and yet feel like it could all go away in any given moment? Or face the fear, the weight, that you must be chief breadwinner...for you, your family, your co-founder and team’s family as well? Fear is pervasive in our lives, and in the crazy world of startups and entrepreneurship it is an always present participant. In this episode, we have two entrepreneurs dealing with two different and yet similar fears, fears that entrepreneurs will know all too well.
This episode of The Entrepreneur's Radio Show features an interview with Carol McManus, known as the LinkedIn Lady. She discusses how she built a six-figure business in her first year after leaving the corporate world by leveraging social media, specifically LinkedIn. Carol explains that different social media platforms are best suited for different types of businesses depending on whether they target business-to-business or business-to-consumer customers. She emphasizes building relationships over direct sales on social media. The hosts discuss with Carol how social media has expanded the ways businesses can attract potential clients and how focusing on one platform at a time is most effective.
This document summarizes an episode of "The Entrepreneur's Radio Show" that interviews Dr. Arlen Meyers. Dr. Meyers is a world-renowned physician in ENT medicine and a professor. He is also a successful entrepreneur who commercialized a medical device he invented to detect oral cancer. In the interview, Dr. Meyers discusses his background in bioengineering and how he applied his medical and academic experience to successfully start a business. He also believes both physicians and entrepreneurs use both logical "left-brain" skills and intuitive "right-brain" skills in their work, though they may not recognize both aspects. The interview explores how developing both analytical and creative abilities can help anyone become a
The document provides background on Tony Hsieh, the founder of Zappos, and his philosophy on building a strong company culture. It discusses how Tony grew LinkExchange and then invested in Zappos, growing it into a major online shoe retailer. It also shares stories from others who were inspired by Tony's focus on culture, like a bar owner in Austin who transformed his business by prioritizing employee happiness and culture after learning about Tony and Zappos. The document emphasizes that Tony believes the number one priority for any company should be building a great culture, and that customer service and other goals will then follow naturally.
The document summarizes Tony Hsieh's talk at a marketing conference about his experiences with Zappos and how focusing on company culture led to business success. It then shares stories from three individuals about how learning about Zappos' culture inspired them to focus more on culture within their own companies and positively impacted employee retention, customer service and overall business performance.
Reboot Podcast #23 - With a Little More Care… with Sherman Lee and Jerry Colonnarebootio
Sometimes we spend so much time looking at where we aren’t or where others have gone that we don’t fully appreciate where we are and how much we’ve grown on the journey.
A year ago today, Reboot didn’t have a podcast. A year ago today, Sherman Lee was staring down a draining bank account, a shaky business model, and a crippling fear: if I fail, I won’t be able to provide. A year later we sit with our 23rd podcast episode, a return visit from Sherman one of our first guests, and an opportunity to appreciate Sherman’s journey and growth since we last spoke.
Reboot Podcast #01 - How self reflection potentially saved a business - the r...rebootio
Derek Flanzraich, CEO of one of the fastest growing health and wellness sites, Greatist, joins Jerry for this episode to share the story of his personal journey over the last 10 months. His journey of introspection started when he attended a CEO bootcamp last October and begin to reflect on a personal challenge, which ultimately lead him to a solution to a business challenge that could have destroyed his business. Derek’s openness and introspection is inspiring, and will inspire you to re-examine how your own stories impact your business and your life.
This document contains summaries of emails sent to Tony Hsieh, CEO of Zappos, discussing how his teachings on company culture have positively impacted their businesses and lives. John Korioth discusses implementing Zappos' culture principles at his bar in Austin, which improved employee retention and customer satisfaction. Mariana shares how focusing on employee happiness has benefited her technology team. Dave Brautigan discusses how learning about core values and happiness at Zappos Insights inspired him to focus more on work-life balance.
This document summarizes Tony Hsieh's presentation to the American Marketing Association about how focusing on company culture at Zappos led to business success and employee happiness. It also shares stories from two business owners, John Korioth and Dave Brautigan, about how applying Zappos' culture principles improved employee retention, customer satisfaction, and their overall enjoyment of work.
This document summarizes key points from Tony Hsieh's book Delivering Happiness about building a strong company culture. It discusses how Zappos prioritizes culture above all else and how focusing on employee happiness leads to good customer service and business success. The document also shares two stories from people who applied Zappos' culture principles at their own companies - one focused on prioritizing employee happiness and the other transformed their bar's culture by embracing transparency and employee involvement.
This document summarizes Tony Hsieh's book "Delivering Happiness" and talks about how implementing a strong company culture at Zappos led to business success. It also shares stories from business owners who visited Zappos and were inspired to focus more on culture at their own companies to improve employee retention, customer service and overall performance.
The document summarizes Tony Hsieh's background and experience with various businesses, including founding Zappos. It then discusses how two bar owners, John Korioth and Chris, were frustrated with their business and employee culture until discovering Zappos' emphasis on strong company culture through research. After seeing Tony Hsieh speak about prioritizing culture over customer service at Zappos, they realized this was key to improving things at their own bar, SIX.
This document summarizes Tony Hsieh's book "Delivering Happiness" and talks about how Zappos' strong company culture has positively influenced other businesses. It shares stories from business owners who visited Zappos and were inspired to focus more on building great company culture at their own businesses. They found that prioritizing culture led to benefits like improved employee retention, satisfaction and customer service. The document highlights how company culture should be the number one priority, not just customer service, as culture drives everything else.
The document summarizes experiences of different individuals who were inspired by Tony Hsieh and the culture at Zappos. It discusses how John Korioth, owner of a bar in Austin, transformed the culture at his business after learning about Zappos' emphasis on putting culture first. It also discusses how Dave Brautigan, owner of an HVAC company, was impacted by Zappos Insights and changed how he built culture at his own company. Both saw improvements in employee retention and satisfaction from focusing on creating a happier work environment modeled after Zappos' culture.
Tony Hsieh, founder of Zappos, gave a presentation to the Zappos board about the company's culture and priorities. He discussed his background starting businesses like a pizza company and LinkExchange, and how culture is the number one priority at Zappos. He emphasized creating committable core values and transparency. John Korioth, co-owner of a bar in Austin, discussed how he was inspired by Zappos' culture after researching it and seeing Tony speak. He worked to change the culture at his bar to focus on customer service, employees, and priorities like Zappos.
Delivering Happiness - Intercontinental Hotel Group 10.27.10Delivering Happiness
The document summarizes experiences of different individuals who were inspired by Tony Hsieh and the culture at Zappos. It discusses how John Korioth, owner of a bar in Austin, Texas, transformed the culture at his business after learning about Zappos' emphasis on putting culture first. It also discusses how Dave Brautigan, owner of an Atlanta refrigeration company, was impacted by Zappos Insights and now places more focus on building culture and happiness at his own business.
The document summarizes Tony Hsieh's background and experience with various businesses, including founding Zappos. It then discusses how two bar owners, John Korioth and Chris, were frustrated with their business and employee culture until discovering Zappos' emphasis on strong company culture through researching Tony Hsieh and Zappos. They realized focusing on culture was key to improving customer service and employee happiness at their own bar, SIX, after one employee shared information about Tony Hsieh's talk at South by Southwest.
This document summarizes John Korioth's experience transforming the culture at his bar, SIX, in Austin, Texas after being inspired by Tony Hsieh and Zappos. After feeling frustrated with high employee turnover, John and his business partner Chris decided to focus on improving company culture based on what they learned from Zappos. They got employees more involved in decision making and focused on really listening to and addressing their needs. This improved employee retention and satisfaction. Customers also noticed the improved employee attitudes. John credits implementing a Zappos-inspired culture with helping SIX match sales each year despite economic challenges.
Reboot Podcast #7 - The Relationship between Depression and Entrepreneurship?...rebootio
After years of rapid growth and expansion, followed by a serious year of depression, Rand Fishkin, founder and former CEO of Moz, found himself in a room surrounded by VC backed CEO’s and entrepreneurs where the question was posed: “How many of you struggle seriously with depression or severe anxiety or emotional issues?” He watched almost every person raise their hand. It’s shocking how universal depression is in startups. For anyone struggling with depression, it’s helpful to know you’re not alone. In this podcast, which is slightly different than past episodes, Jerry converses with Rand about his experience - his “loop,” how shame and guilt are at times his driver, the importance of understanding one’s emotional state, and how he’s made progress in coming out of his own depression, including his one piece of advice for entrepreneurs or anyone dealing with their own depression.
The document discusses Tony Hsieh's background and experience with Zappos, and how focusing on company culture has led to their success. It then shares stories from employees at a bar called SIX who were inspired by Zappos' culture and worked to transform their own company culture, prioritizing employees and customer service. They saw Tony Hsieh speak and were motivated to create a culture where employees are happy to come to work and share information to better serve customers.
The document summarizes Tony Hsieh's presentation about building a strong company culture at Zappos. It discusses how Hsieh started several successful businesses before focusing on building Zappos' culture, with core values like delivering "WOW" customer service. It then shares two stories from people who transformed their businesses by implementing Zappos' culture principles, focusing on employees' happiness above projects or profits. Both saw dramatic business improvements after prioritizing culture and hiring for personality fit over skills.
The document summarizes Tony Hsieh's presentation about building a great company culture and delivering happiness to both customers and employees. Some key points discussed include prioritizing culture over customer service or products, creating meaningful core values, aligning the company vision with employee passion and purpose, and using science-backed frameworks to study happiness and build a culture that inspires it. Real-life examples are provided of how focusing on culture positively transformed a bar's business and employee experience.
Reboot Podcast #04 - The hidden burdens in our work – with Jerry Colonna, She...rebootio
How can you save a business from the brink of bankruptcy and grow it 2,000% in 10 years, and yet feel like it could all go away in any given moment? Or face the fear, the weight, that you must be chief breadwinner...for you, your family, your co-founder and team’s family as well? Fear is pervasive in our lives, and in the crazy world of startups and entrepreneurship it is an always present participant. In this episode, we have two entrepreneurs dealing with two different and yet similar fears, fears that entrepreneurs will know all too well.
This episode of The Entrepreneur's Radio Show features an interview with Carol McManus, known as the LinkedIn Lady. She discusses how she built a six-figure business in her first year after leaving the corporate world by leveraging social media, specifically LinkedIn. Carol explains that different social media platforms are best suited for different types of businesses depending on whether they target business-to-business or business-to-consumer customers. She emphasizes building relationships over direct sales on social media. The hosts discuss with Carol how social media has expanded the ways businesses can attract potential clients and how focusing on one platform at a time is most effective.
This document summarizes an episode of "The Entrepreneur's Radio Show" that interviews Dr. Arlen Meyers. Dr. Meyers is a world-renowned physician in ENT medicine and a professor. He is also a successful entrepreneur who commercialized a medical device he invented to detect oral cancer. In the interview, Dr. Meyers discusses his background in bioengineering and how he applied his medical and academic experience to successfully start a business. He also believes both physicians and entrepreneurs use both logical "left-brain" skills and intuitive "right-brain" skills in their work, though they may not recognize both aspects. The interview explores how developing both analytical and creative abilities can help anyone become a
This document is a transcript of an episode of "The Entrepreneur's Radio Show" featuring guest Mark Stevens. Mark discusses growing up in a dysfunctional family and promising himself at a young age that he would not be ordinary. After his father passed away when he was 17, leaving him to support his mother and sister, Mark began starting and selling various businesses in order to survive and succeed. He discusses his mindset of following the law but not necessarily social or business rules. The transcript provides insight into Mark's backstory and approach to entrepreneurship.
This document summarizes an episode of "The Entrepreneur's Radio Show" which features guest Sean Malarkey discussing how to effectively use Twitter to grow a business. The episode provides Sean's backstory of initially finding success in real estate investing and marketing during the housing boom and bust, and how he transitioned to focusing on social media marketing after writing a book on Twitter called "Twixplode". Sean discusses how spending significant time on Twitter early on helped him gain skills in using the platform to generate leads and sales for his real estate business, leading him to start advising others and eventually forming a social media marketing company with his business partner.
- Sarah started her entrepreneurial career creating fashionable handbags that gained success, leading her to create "Entreprenette" to advise other entrepreneurs.
- Through her experience starting businesses and learning through mistakes, Sarah believes most business owners miss out on optimizing margins and avoiding getting stuck pursuing unrealistic business plans that discourage growth.
- Having a coach or mentor can help business owners avoid costly mistakes by providing strategic guidance and a fresh perspective to help the business strategy evolve effectively.
This document summarizes an episode of "The Entrepreneur's Radio Show" that features Andrew McCauley as a guest. The episode discusses Andrew's background as a hospitality and social media entrepreneur. It also covers some of the key lessons from the interview, including the top 5 things most business owners are missing that could help them grow their business. These include having clear goals and direction, fully believing in what their business can achieve, and concentrating on financial aspects like profits. Listeners would gain valuable principles on business success from Andrew's expertise and experience.
The document discusses an episode of The Entrepreneur's Radio Show. The guest is John Michael Morgan, a successful entrepreneur and speaker. Travis and John discuss John's journey from struggling real estate agent to top agent in his area through focusing on personal development and branding. John had an epiphany that he was sabotaging his own success due to insecurity and depression. He realized that improving himself would help his business more than working just on the business. This shift allowed him to become a top real estate agent through differentiating his marketing and sales process from others.
The document summarizes an episode of "The Entrepreneur's Radio Show" that interviews successful entrepreneur Chris Wiser. Chris built multiple businesses through hard work and perseverance. He overcame a major setback when an employee embezzled a large sum of money from him, but used it as a lesson to find further success. The interview discusses valuable lessons for entrepreneurs like taking risks, not settling for mediocrity, getting coaching, investing in education, focusing on execution over ideas, and creating sustainable independent businesses.
The document discusses an episode of The Entrepreneur's Radio Show. In this episode, Travis interviews Chris Taylor, the founder of Actionable Books. Chris started Actionable Books accidentally while summarizing business books for his own learning. It has since grown into an online resource providing workshops and coaching to professionals. Chris discusses how he realized soft skills like communication and collaboration are essential for success in the 21st century workplace. The interview explores Chris's journey from sales to corporate work to founding Actionable Books, and how he monetizes the business through workshops and licensing programs.
The document discusses an episode of The Entrepreneur's Radio Show featuring guest Brandon Schaefer. Brandon is a successful entrepreneur and business growth expert who runs the website 90DayEntrepreneur.com to help struggling entrepreneurs grow their businesses. Travis and Brandon discuss Brandon's background and journey to success in business. Brandon emphasizes the importance of surrounding yourself with family, successful people, and healthy activities to achieve your full potential as an entrepreneur.
This document summarizes an episode of "The Entrepreneur's Radio Show" in which Travis interviews Ian Cleary. Ian is a social media specialist and CEO of Razor Social, helping businesses use social media. He discusses valuable tips on using social media for promotion, noting it should build relationships rather than just advertise. Ian also shares the top 5 mistakes businesses make with social media and how entrepreneurs can gain insights from the episode.
This document summarizes an episode of "The Entrepreneur's Radio Show" that interviews Sarah Shaw. Sarah started her career creating fashionable handbags that became very successful, gaining widespread sales and media exposure. She then started "Entreprenette" to advise other entrepreneurs. In the interview, Sarah discusses her journey from working in the movie industry to starting her handbag company and overcoming many mistakes as an entrepreneur. She then created a closet organizer product that also found success. Someone suggested business coaching, which Sarah was skeptical of at first but then launched her company Entreprenette in 2009 to coach other entrepreneurs, especially women.
This document is a transcript of an entrepreneurial podcast between hosts Travis and Sandra and their guest Mark del Guercio. Mark shares his personal story of starting a successful dry cleaning business at a young age, but then facing catastrophic failure when environmental regulations changed and contaminated his business sites, preventing their sale. This led to Mark losing his business and having to move back in with his parents. However, Mark was able to pivot his career into financial services and insurance, becoming very successful again. The discussion focuses on the importance of learning from failures and pivoting to new opportunities.
This document discusses an episode of The Entrepreneur's Radio Show that features guest Jeffrey Zurofsky. Jeffrey started his career as a chef and worked in restaurants in New York City. He eventually became an entrepreneur and partnered with chef Tom Colicchio to open the first location of a sandwich shop called Wichcraft. They have since expanded to 17 locations across the US with nearly 400 employees. Jeffrey discusses how he married his experience as a chef with business acumen, often reaching out to his network for advice when facing challenges outside his expertise. He also explains how being a chef requires both creative and process-oriented thinking to efficiently produce large volumes of quality food.