The document provides information about the new TERIOS sales manual, including:
- An introduction explaining how to use the manual and the information it contains.
- A message from the chief engineer highlighting the goals of creating a superior vehicle with both SUV functionality and compact car usability.
- A "Walk-around" section explaining the vehicle's exterior and interior features, intended to help salespeople demonstrate the vehicle's advantages to customers.
2012 Mazda Mazda6 Sedan owners manual provided by naples mazdaNaples Mazda
Available at Naples Mazda, Mazda Mazda 6 Sedan owners manual. Naples Mazda is a pre-owned and new car dealership located in Naples near Fort Myers Florida. Our address is 6387 Airport Rd. N. Naples FL 34109. Tel (239)597-9607. See us online at naplesmazda.com. Or visit our sister dealership, Naples Dodge Chrysler Jeep at naplesdodge.com for pre-owned vehicle sales.
2013 Mazda CX-5 Crossover SUV owners manual provided by naples mazdaNaples Mazda
Available at Naples Mazda, 2013 Mazda CX-5 Crossover SUV owners manual. Naples Mazda is a pre-owned and new car dealership located in Naples near Fort Myers Florida. Our address is 6387 Airport Rd. N. Naples FL 34109. Tel (239)597-9607. See us online at naplesmazda.com. Or visit our sister dealership, Naples Dodge Chrysler Jeep at naplesdodge.com for pre-owned vehicle sales.
2012 Mazda CX-7 Crossover SUV owners manual provided by naples mazdaNaples Mazda
Available at Naples Mazda, Mazda CX-7 Crossover SUV owners manual. Naples Mazda is a pre-owned and new car dealership located in Naples near Fort Myers Florida. Our address is 6387 Airport Rd. N. Naples FL 34109. Tel (239)597-9607. See us online at naplesmazda.com. Or visit our sister dealership, Naples Dodge Chrysler Jeep at naplesdodge.com for pre-owned vehicle sales.
Experience the Zoom Zoom Lifestyle and Culture by Visiting and joining the Mazda Community at http://www.MazdaCommunity.org for additional insight into the Zoom Zoom Lifestyle and special offers for Mazda Community Members.
Bob Hook Chevrolet 2011 Chevy Volt Owners Manualbobhook
A PDF version of the 2011 Chevy Volt Owners Manual uploaded for your convenience by the friendly staff at Bob Hook Chevrolet located at 4144 Bardstown Road in Louisville, KY 40218. Please feel free to call us at 888-219-4506 if we can be of assistance at all. Of course you can always visit us online at www.bobhook.com or like us on Facebook at www.facebook.com/BobHookChevrolet
Save Money on Car Rentals in Germany - Latitude Drivers HandBookAdrian Bert
Renault Euro drive offers short-term car rental or lease programs for new cars, with agencies located throughout Europe. Call (888) 532 1221 and choose a brand new car from our extensive Renault fleet.
Available at Naples Mazda, Mazda MX-5 Miata Convertible owners manual. Naples Mazda is a pre-owned and new car dealership located in Naples near Fort Myers Florida. Our address is 6387 Airport Rd. N. Naples FL 34109. Tel (239)597-9607. See us online at naplesmazda.com. Or visit our sister dealership, Naples Dodge Chrysler Jeep at naplesdodge.com for pre-owned vehicle sales.
2012 Mazda Mazda6 Sedan owners manual provided by naples mazdaNaples Mazda
Available at Naples Mazda, Mazda Mazda 6 Sedan owners manual. Naples Mazda is a pre-owned and new car dealership located in Naples near Fort Myers Florida. Our address is 6387 Airport Rd. N. Naples FL 34109. Tel (239)597-9607. See us online at naplesmazda.com. Or visit our sister dealership, Naples Dodge Chrysler Jeep at naplesdodge.com for pre-owned vehicle sales.
2013 Mazda CX-5 Crossover SUV owners manual provided by naples mazdaNaples Mazda
Available at Naples Mazda, 2013 Mazda CX-5 Crossover SUV owners manual. Naples Mazda is a pre-owned and new car dealership located in Naples near Fort Myers Florida. Our address is 6387 Airport Rd. N. Naples FL 34109. Tel (239)597-9607. See us online at naplesmazda.com. Or visit our sister dealership, Naples Dodge Chrysler Jeep at naplesdodge.com for pre-owned vehicle sales.
2012 Mazda CX-7 Crossover SUV owners manual provided by naples mazdaNaples Mazda
Available at Naples Mazda, Mazda CX-7 Crossover SUV owners manual. Naples Mazda is a pre-owned and new car dealership located in Naples near Fort Myers Florida. Our address is 6387 Airport Rd. N. Naples FL 34109. Tel (239)597-9607. See us online at naplesmazda.com. Or visit our sister dealership, Naples Dodge Chrysler Jeep at naplesdodge.com for pre-owned vehicle sales.
Experience the Zoom Zoom Lifestyle and Culture by Visiting and joining the Mazda Community at http://www.MazdaCommunity.org for additional insight into the Zoom Zoom Lifestyle and special offers for Mazda Community Members.
Bob Hook Chevrolet 2011 Chevy Volt Owners Manualbobhook
A PDF version of the 2011 Chevy Volt Owners Manual uploaded for your convenience by the friendly staff at Bob Hook Chevrolet located at 4144 Bardstown Road in Louisville, KY 40218. Please feel free to call us at 888-219-4506 if we can be of assistance at all. Of course you can always visit us online at www.bobhook.com or like us on Facebook at www.facebook.com/BobHookChevrolet
Save Money on Car Rentals in Germany - Latitude Drivers HandBookAdrian Bert
Renault Euro drive offers short-term car rental or lease programs for new cars, with agencies located throughout Europe. Call (888) 532 1221 and choose a brand new car from our extensive Renault fleet.
Available at Naples Mazda, Mazda MX-5 Miata Convertible owners manual. Naples Mazda is a pre-owned and new car dealership located in Naples near Fort Myers Florida. Our address is 6387 Airport Rd. N. Naples FL 34109. Tel (239)597-9607. See us online at naplesmazda.com. Or visit our sister dealership, Naples Dodge Chrysler Jeep at naplesdodge.com for pre-owned vehicle sales.
1. Confidential
NEW TERIOS
Sales Manual
DAIHATSU MOTOR CO., LTD.
Planning & Marketing Department
Overseas Planning Division
4482-00106 Printed in Japan
2. How to use this manual
This staff manual is packed full of information relating to product knowledge and sales points for
the new TERIOS.
Be sure to grasp a firm understanding of the car’s major features in combination with all other
sales tools when attending to your customers.
Walk-around Part Desk Work Part
This chapter shows the standing position for the This chapter explains basic performance of the new
How to use this manual ……………………… 1 salesperson when providing the customer with an TERIOS. Be sure to fully understand characteristic
explanation of the product at places such as the features and advantages of the vehicle before
Targets ………………………………………… 2 showroom. explaining to a customer.
This can be used as a reference for sales techniques.
Concept & Features ………………………… 3
Message from Chief Engineer …………… 4
Information Categories
Walk-around ………………………………… 5
The information contained in this manual has been categorized based on the contents.
Exterior
Front Section……………………………… 6 Feature
Feature =
Side Section ……………………………… 8 Characteristic features and equipment points
of the vehicle.
Rear Section ……………………………… 10 Advantage
Advantage =
Explanation of advantages of features and
Packaging Section ……………………… 11 equipment etc.
NEW TERIOS Benefit
Benefit =
Interior Benefits to customers of features and
Sales Manual Packaging Section ……………………… 12 advantages.
Benefits have been explained as follows
based on customer orientation.
Interior Section …………………………… 14
ON Benefits for those customers using their
Seat Section ……………………………… 18 car mostly around town.
OFF Benefits for those customers using their
Desk Work …………………………………… 19 car mostly outdoors.
Engine, Suspension & Transmission … 20 Advantages for all, regardless of the
environment in which their car is used.
4WD, 2WD & LSD ……………………… 22 Comparison
Comparison = Information comparing the
Contents
car against its competitors.
Active Safety ……………………………… 24
Information
Information = Topics information etc.
Passive Safety …………………………… 26
Platform & Quality………………………… 28
Additional Information ……………………… 29 Test Driving Tips
Test Driving Tips …………………………… 30 The new TERIOS is a car that allows the customer to appreciate the benefits for themselves simply by taking the
car for a test drive.
Q&A ………………………………………… 31 This chapter contains all the information required to help the customer experience the benefits of the car as
effectively as possible when taking a test drive, and should be used when offering the customer advice at such
Specifications times.
Europe …………………………………… 32
Specifications Icons Video Icons
General …………………………………… 33
The settings of the equipment and functions may This manual provides video footage to accompany
differ depending on the specifications. The the information in order to further deepen staff’s
specifications icons below are provided in this understanding of the product. The above video icon
manual to show the settings. is displayed at those contents for which video
footage is available. In addition to this manual, staff
OPT. E.OPT. E.STD. G.OPT. G.STD.
should further their understanding of the images and
A/T M/T.OPT. 4WD Dealer OPT. features through effective use of the video contents.
E: Europe
G: General
Contents How to use this manual 1
3. Targets Concept & Features
Targeted at… Outdoor-oriented Active Individuals and Young Families
•Those wishing to enjoy trips and leisure time with their family at the weekend
Concept
•Those who love intense driving in bad conditions such as on snow-covered,
rough, or flooded roads
•Those who love the powerful style unique to SUVs Easy-to-handle, stylish, and fun!
•Sports utility-oriented drivers who appreciate the attractive functionality
Tough & Casual New Compact SUV
•Those who feel that compact cars are easy to handle and of a reasonable size
Targets
Concept & Features
Customers’ voices are…
It is an ideal size for driving around
town, and it has great handling, but I
see similar cars everywhere I look.
Comments from
Compact Car
Owners Low maintenance costs and great fuel
consumption, but I feel uneasy driving
on snow-covered or rough roads.
The Answer
1
I can drive on rough roads with no The New TERIOS Exterior that Highlights
worries, but it’s a little too big for me
the Car’s Individuality
and not ideal for everyday use.
Comments from See P.6~
SUV Owners
2
The high seating position results in good A total package for exceptional riding
5
visibility, making it easy to drive, but it is
too imposing and it stands out in town. comfort
See P.11~
3
Interior that Evokes a Sense
Features of Excitement
For owners of the previous model… See P.14~
4
Driving performance of the Both compact packaging and A higher level of comfort has Newly developed 1.5L engine with
previous model has been wide cabin space have been been achieved. power to spare
enhanced further. achieved.
In addition to the firm vehicle body The packaging of the previous model, While the true off-road performance is
See P.20~
5
and FR-based 4WD, the new TERIOS which was characterized by its being maintained, wind noise or other
is equipped with a newly developed compact design, has been reviewed outside noises can be reduced and a
1.5L engine, allowing the customer to to widen the cabin space. As a result, quiet cabin space has been achieved.
Real full-time 4WD with a Center
experience an upgraded driving feel the new TERIOS can be used in Furthermore, the cabin design has Differential Lock
both on and off the road. various ways, such as when going been improved and the joints
out with a mountain bike. between the parts have been finished See P.22~
smoothly to create a more
comfortable space.
Targets 2 Concept & Features 3
4. Message from Chief Engineer
Since it was first produced in 1997, the first generation TERIOS has been sold in 110 countries
throughout the world. This achievement makes the TERIOS a key product in Daihatsu's global
strategy.
With the current increase in demand for SUV's, it is now more important than ever that Daihatsu
creates a niche for itself in the global SUV market. It is with this aim in mind that the new TERIOS was
Walk-around
This chapter explains new features of the new TERIOS for each section of
developed.
the vehicle. This part shows features and equipment points depending on
This development centered on the idea of creating a sport utility vehicle that was both tough and the standing position for the salesperson when providing the customer
casual. The ease and usability of a compact car have thus been added to the fun and versatility of an with an explanation of the product at places such as the showroom.
SUV, resulting in a vehicle with both the functionality and recreational ability that make long-distance Be sure to walk around the vehicle to confirm new characteristic features
trips enjoyable. The advanced synthesis of these two appealing concepts has resulted in the creation or equipment points of each section.
of an all-new vehicle genre.
Interior Section Seat Section
Features of the new TERIOS include;
• A combination of strength and refinement, resulting in an urban look indicative of the new SUV style
Message from Chief Engineer
• A creative interplay of drivability and spaciousness
• A range of equipment aimed at providing reliability and comfort, combined with 4WD for increased
Walk-around
Front Section Rear Section
versatility
Packaging Section
As the chief engineer of this project, the two aspects of this vehicle of particular interest to me are its Packaging Section
design and driving performance. Side Section
Large multi-reflector quad-lamps have been adopted on the front end to give the TERIOS the look and
feel of an even larger SUV. In terms of driving performance, early in the development process TERIOS
prototypes were taken to Europe and regions all over the world where they were benchmarked against
other top-rated SUVs. In terms of basic handling and driving stability, safety features like VSC were Exterior
tested in various parts of Europe in pursuit of a high-quality product suited for global use. Front Section Front Design, Headlamps, Fog Lamps, Color Variations
With its host of special features, I am confident that the new TERIOS will make headlines around the Side Section Side Design, Rear Doors, Rocker Panels, Wheel-arch Extensions,
world for its popularity among individualistic young people as well as among young families with active Side Stone Guards, Roof Rails, Outer Mirrors
lifestyles.
Rear Section Rear Design, Rear Combination Lamps, Luggage-compartment
We have created the new TERIOS with the aim of producing a superior vehicle in every sense:
design, comfort, versatility, functionality, and more. Packaging Section Minimum Turning Circle, Ground Clearance
Our goal was to create the world's premier compact SUV. I believe we have achieved that, and hope
you will have confidence in the marketability of this remarkable new vehicle. I wish you the best of luck Interior
in achieving increased sales with the new TERIOS. Packaging Section Dimensions, Luggage-compartment Configurations
Interior Section Interior Design, Door Trim,
Multi-information Display, Center Warning, Audio,
Air Conditioning System, Utility
Seat Section Seat Design
This chapter mainly explains equipment or advantages that are easy to
see and feel.
Be sure to show the characteristic features of the vehicle to the customer
based on Walk-around points and provide explanation of advantages and
benefits of the new TERIOS.
Osamu Tada
Chief Engineer
Daihatsu Motor Co., Ltd.
Message from Chief Engineer 4 Walk-around 5
5. Front Section Front Section Front Section Front Section
Front Design & Headlamps Fog Lamps & Color Variations
Exterior Exterior
Front Design The front view highlights the combination of SUV strength
and a refined urban look
Feature Bumper with Built-in Round Fog Lamps OPT.
Advantage The front fog lamps have created a wide feeling.
Sharp, well-coordinated
headlamps POINT
Benefit
• The round fog lamps allow oncoming drivers to recognize
Curved lines connect the left and the vehicle easily in low-visibility situations and create a
right wheel arches for a look that tough impression.
exudes the powerful impression
as a real SUV.
Simple, yet sleek body designed
to blend in with the city landscape.
Exudes individuality with a unique
Body Color Variations Highlighting the Car’s Character
Walk-around
Walk-around
Feature
presence to be found neither
about town nor the outdoors.
Advantage
Active Image
Front Section
Front Section
Wide and powerful looking large bumpers Powerful flared wheel arches Gray Metallic Silver Metallic Black Mica Metallic Red
Clean Image
White Blue Mica Metallic
Feature
Brighter Headlamps
Multi-reflector quad-headlamps OPT. Dual-lamp headlamps Agile Image Clear Image
Advantage
Yellow Lime Green Mica Metallic
1 The adoption of multi-reflector quad- Increased brightness through adoption of multi-
headlamps for the low beam has increased reflectors
the distance of the lighting range
2 Three-dimensional design created by
integrating the parking lamps and turn signals
Benefit • The adoption of multi-reflector quad-headlamps to focus light and illuminate the forward direction
ensures a bright field of vision without dazzling oncoming drivers.
• Even when driving in urban areas with no street lighting, the headlamps on the new TERIOS
provide sufficiently distant illumination to provide the driver with a comfortable drive while
ensuring peace of mind.
• Bright headlamps not only enable the driver to quickly find obstructions or people, but it makes
visibility better for oncoming drivers, allowing the driver greater peace of mind.
Front Section 6 Front Section 7
6. Side Section Side Section Side Section Side Section
Side Design, Rear Doors & Rocker Panels Wheel-arch Extensions, Side Stone Guards,
Exterior Roof Rails & Outer Mirrors Exterior
Side Design The side section that offers the most appeal to drivers Feature Wheel-arch Extension Spec. appealing a Strong SUV Feeling M/T.OPT.
Smooth roofline and impressive, solid C pillar 1 Rear track increased by 20 mm with the adoption of strong-feel
Advantage
POINT flared wheel arches
2 Wide tyres (235/60R16) adopted
Advanced proportions create a
stylish image.
Benefit OFF • The strong-feel fender not only gives the
Adoption of ultra-short vehicle an active feeling, but also ensures a
overhang and long wheelbase stable drive.
proportions improve drivability.
Functional, Well-designed Side Stone Guards
Walk-around
Walk-around
Feature OPT.
Distinctive proportions formed by Flared wheel arches with powerful
the combination of an ultra-short impression at four corners 1 Smooth and stylish arch-shaped molding at both ends
Advantage
overhang and long wheelbase 2 Reduction in scratches caused by stones hitting the vehicle
while driving
Side Section
Side Section
• The guards blend in perfectly with the body color
Feature
Rear Doors Designed for Easy Boarding Benefit ON
in terms of both color and design, giving the
underbody a smooth dynamic touch.
1 Rear doors open to a maximum of 77º
Advantage
OFF • The side stone guards are intended to protect
2 Adoption of doors that open at 41º, 60º, and 77º increments
the body from stones, ensuring a long-lasting
relaionship with the vehicle.
Benefit ON • The rear doors open widely, allowing passengers
to get in and out safely and with ease, even
when holding a child.
• The rear doors open at 41º, 60º, 77º increments, Feature Functional Roof Rails Feature
High Visibility Outer Mirrors
allowing passengers to get in and out safely and
OPT.
with ease, even without sufficient space.
Feature
Rocker Panels with Small Gaps Between Panels and Floor
1 Floor design that minimizes gaps between cabin floor and rocker
Advantage
panels
2 Adoption of larger rocker panels to help prevent dings and 1 Mirror surface providing wide field of vision
Advantage
2 Heated door mirrors
scratches Bar-type roof rails have been adopted not
Advantage
only to match the body design, but to E.OPT. (not available in General)
allow for easy attachment of a roof
luggage carrier. • The angle and position can be adjusted and
Benefit
Benefit ON • The rocker panels have been designed to make it difficult for toes or heels to get the mirrors folded away using buttons
caught when getting into the vehicle, even though wearing sandals or high-heeled Benefit OFF located inside the vehicle, meaning there’s
shoes. no need for users to get their hands wet on
The size of the rocker panel has been increased in order to avoid scratches to the • The vehicle roof can also be rainy days.
vehicle body. converted to extra luggage space in • With mirror heaters, the mirrors remain
an instant. clear in rainy and snowy weather when the
• The gap between the rocker panels and the cabin floor has been reduced, making it • The rails create a powerful SUV mirrors are most prone to misting.
OFF
easier to clean the interior. impression in terms of looks also.
Side Section 8 Side Section 9