The document provides a comprehensive analysis of Coca-Cola, detailing its founding, product range, and potential areas for technological improvement. It identifies the need for enhanced customer relationship management (CRM) through technology to improve customer focus and communication. The document also outlines potential technological solutions to address Coca-Cola's operational challenges, including the integration of AI, IoT, and CRM software.

1. TECH460
Module 2
Organization Profile and Problem Statement
RubricCriteriaTotalSelection of Organization 30Identification
of products and services40Analysis of potential
improvements40Problem statement40Total150
The Organization
Coca Cola was founded in 1892 by John Pemberton.
Coca Cola does sell 2800 products in more than 200 countries.
It is one of the largest corporation in USA and biggest
distributor of beverage in the world.
In 1978 , Coca Cola was the only company allowed to sell cold
packaged in China.
Coca Cola invest heavily in the betterment of their corporation
and keeping the employees up to date.
Still Coca Cola has got a lot of issues that they need to take into
consideration.
Products and Services
Coca Cola Market, manufacture and sell rea, coffee, plant based
drinks, juice dairy, sports drinks, water, soft drinks, finished
beverages and concentrated syrups.
The product is available in more than 200 territories and
countries.
Some of the most prominent drinks in the company includes.
Sprite
Vitamin WATER
Fuze Tea

2. Gold Peak Teas
Smartwater
Areas for Improvement with Technology
Dealing with rivals
Continuous market research using high technologies.
Continuous competitor analysis using AI or ML.
Integration of Customer Focus
Incorporating CRM using technology can enhance customer
focus.
Management can effectively communicate with customers.
Sales promotion
Improving sales promotion using blockchain technology.
Using IoT for sales promotion.
Supplier Relationship Management
Using SRM software for managing supplier relationships.
Problem Statement
Coca Cola Company needs to focus on incorporating technology
to enhance customer focus.
It is possible that incorporating CRM, also known as customer
relationship management, into daily technical operations can
help the company in becoming more customer-focused. It refers
to a system that enables businesses to control their interactions
with customers.
For instance, Coca-Cola may achieve this aim by implementing
customer relationship management software. This would enable
management to communicate with customers more successfully.
The management of the company will be able to identify
consumer complaints more quickly, which will allow them to
quickly and effectively address these problems.
With the combination of Internet of Things IoT and CRM,
Coca-Cola Company can collect the customer data in a more
efficient and effective way.

3. References
Li, B., & Li, Y. (2017). Internet of things drives supply chain
innovation: A research framework. International Journal of
Organizational Innovation, 9(3), 71-92.
Chin, J., Callaghan, V., & Allouch, S. B. (2019). The Internet-
of-Things: Reflections on the past, present and future from a
user-centered and smart environment perspective. Journal of
Ambient Intelligence and Smart Environments, 11(1), 45-69.
De Cremer, D., Nguyen, B., & Simkin, L. (2017). The integrity
challenge of the Internet-of-Things (IoT): on understanding its
dark side. Journal of Marketing Management, 33(1-2), 145-158.
image5.png
image6.png
image3.png
image4.png
Clinical Judgement Plan
Instructor:
DATE Care Provided and UNIT:
Student Name
Clinical Judgement Plan
West Coast University

4. Professor Name
Date
Patient Information
(1)
Patient Initials:
Age & Gender:
Age in years/not DOB
Height/Weight:
Code Status:
Living Will/ DPOA:
Chief Complaint
Ex: SUBJECTIVE (Abnormal - Bullet Points)
What is the cause of the patients problem now describing i.e., Pt
is having SOB 8/10 with exertion?
Admitting Diagnosis & Admission Date
History of Present Illness (HPI)
WHAT BROUGHT THE PT TO THE HOSPITAL? WHAT
EVENTS LEAD UP TO THIS? WHAT HAPPENED WHEN
THEY GOT TO THE HOSPITAL- UNTIL NOW WHEN YOU
ARE PROVIDING CARE? (USE SEPARATE ATTACHED
WORD DOC WHEN NEEDED) (SEE RUBRIC
REQUIREMENTS
)

5. Medical History: (SEE RUBRIC REQUIREMENTS
)
PAST DIAGNOSED MEDICAL PROBLEMS
For each disease identified, define, it, describe
pathophysiology, and cite source
Surgical History: (SEE RUBRIC REQUIREMENTS
)
PAST DIAGNOSED SURGICAL PROBLEMS
For each procedure identified, define & describe it; include year
of procedure & cite source
Social History:
SMOKING/ CIGARETTE/ TOBACCO/ E-CIGARETTE
/MARIJUANA USEALCOHOL/ ELICIT DRUG USE
Cultural considerations, ethnicity, occupation, religion, family
support, insurance. (1) (14) Socioeconomic/Cultural/Spiritual
Orientation & Psychosocial Considerations/Concerns: include
the following Social Determinants of Health (SDOH) (SEE
RUBRIC REQUIREMENTS
)
❋Economic Stability
❋ Education
❋Social and Community Context
❋ Health and Health Care
❋ Neighborhood and Built Environment
Erickson’s Developmental Stage Related to pt. & Cite

6. References (1) *
List and Discuss specific stage (based on objective
assessment)
(SEE RUBRIC REQUIREMENTS
)
TIME OUT!!! Student instructions:
Pathophysiology of Primary Medical Dx (reason for
hospitalization) Support with Evidence Based Citations
Pathophysiology of Primary Medical Dx (reason for
Ex: The primary pathophysiologic process in COPD is persistent
but variable inflammation of the airways
(SEE RUBRIC REQUIREMENTS
)
hospitalization)
TIME OUT!!! Student instructions:
(SEE RUBRIC REQUIREMENTS
)
Patient Education (In Pt.) for Referrals/ Discharge Planning
REFERRALS NEEDED/CASE Management
ASSESS LEARNING STYLE:
LEARNING PREFERENCE: WRITTEN, VIDEO, etc.
LEARNING BARRIER(S): LANGUAGE, EDUCATION LEVEL
ASSISTIVE DEVICES: GLASSES, HEARING AIDES, etc.

7. Medical Management and Collaborative Plan
(From MD, PT, OT notes…. etc.) *Consider past 24 – 48 hours
(SEE RUBRIC REQUIREMENTS
)
ANTICIPATED TRANSFER/ DISCHARGE PLANNING:
DISCUSS: PRIORITY GOALS TO BE ACHIEVED to
TRANSFER or DISCHARGE
EQUIPMENT
MEDS
TREATMENT
TIME OUT!!! Student instructions:
Include Relevant Diagnostic Procedures/Results & Pertinent
Lab tests/ Values
(With normal ranges), include dates and rationales supported
with Evidence Based Citations
Include 2-3 nursing interventions for abnormal labs and for all
diagnostic procedures
Lab Tests or
Diagnostic Scan
Normal Ranges
Admission Lab Values
Current Lab Values
Explain Abnormal Labs
R/T Your Pt & NI
(USE SEPARATE ATTACHED WORD DOC WHEN
NEEDED)

9. TIME OUT!!! Student instructions:
INCLUDE: Appropriate Diagnostic Tests/ Procedures- DATEs
and RESULTS
(Can add See attached Word Doc)
TIME OUT!!! Student instructions:
Medications & Allergies (2)
Medication Name
Include BOTH Generic AND Trade names for RX; include OTC,
herbal (non-pharmacological items)
Dose
Route
Freq.

10. NOTE: PRN ‘alone’ ≠ Freq
Indications
(PRN meds must include
MD ordered Indication)
Mechanism of Action
Side Effects/
Adverse Reactions
Nursing Considerations specific to this patient with citations
What cues will you observe for?
What will you monitor (labs, vitals, etc?)

13. ASSESSMENT/History of Present Illness /REVIEW OF
SYTEMS
TIME OUT!!! Student instructions:
Physical Assessment Findings including presenting signs and
symptoms that you will complete for this patient supported with
Evidence Based Citations
MISC:
Integumentary (12)
Psychosocial (14)
Endocrine (13)
Vital Signs (4)
BP:
HR: (Rhythm)
RR:
Temp:
O2 (any supplemental)
Pain (0/10)
Ht (cm)

14. Wt. (Kg)
BMI:
Respiratory (7)
Cardiovascular (6)
Neurological (5)
GI/Hydration/Nutrition (9)
GU (10)
Musculoskeletal (8)
Rest/ Exercise (11)
TIME OUT!!! Student instructions:
To be sure your clinical judgement statements written below are
accurate. You need to review the defining characteristics and
related factors associated with and see how your patient data
match. Do you have an accurate match or are additional data
required, or does another cue from abnormal assessment
findings need to be investigated?
Take Action
Sorts the actions (based on their evaluation in various
dimensions) and carries out the action(s) to address the
hypothesis/hypotheses with highest priority first.
Prioritize Hypotheses
Evaluates the probable client needs/concerns and problems
generated previously in various dimensions and organize them
into an ordered list where the priority hypotheses are on the top.
(ABCs, Maslow, safety, acute v chronic, unstable v stable,
urgent v non-urgent)

15. Reflecting
Evaluate
Recognize Cues
Obtain information from different sources (e.g., the
environment, the pt., the family, another nurse, EHR) in
different formats (e.g., visual observation, audio perception, lab
results, text description, etc.).
Evaluation
Compare and contrast what happened with your plan of care
against what was expected/anticipated (disease progression,
unique client response) and decide whether additional clinical
decisions are needed.
Clinical Judgement (The expected/anticipated outcomes or
SMART GOALS)
These should be written in a SMART format for patient goals.
For examples:
The patient will have decreased pain by verbalizing pain score
3/10 or below by the end of the shift.
The patient will maintain clear airway by effectively coughing
by the end of the shift.
Generate
Solution
s
Develops a list of actions to address the hypotheses. Give
rationales for each solution.
Responding
Interpreting
Observation
Implement

16. Planning
Analysis
Assessment
Analyze Cues
Interprets cues from their existing knowledge base and nursing
perspective, evaluate cues in terms of relevancy, importance,
and interrelationship among other cues, organize cues in the
mental representation of the scenario (e.g., organize cues in
clusters), and then develops a group of probable client
needs/concerns and problems
References
Use APA format and hanging indents for all references.
If you have any questions, please consult the APA 7th Edition.
SK/DW 2/22 pg. 1
Final Version 3/10/22 DW/ss & MS Team

17. Background
· The objective of this project is to develop an audiovisual
presentation on how technology can be applied to solve an
organizational problem within an Internet of Things (IoT)
framework.
· Approach the project as if you are recommending a technology
implementation initiative to your chosen organization's
technology planning committee.Technology Selection and
Design (due at end of Module 4)
· Include a problem statement from the previous deliverable for
reference.
· Provide at least two alternatives for addressing the problem
identified for the chosen organization.
· For each potential technology considered, provide an analysis
of its operation, availability, cost, implementation issues, and
overall benefit to the company. This analysis should include
both qualitative and quantitative techniques.
· Based upon these analyses, select a suitable solution and
justify the technology selection.
· Provide a high-level design (in graphical form) showing how
the proposed technology would be applied to solve the
identified problem.
A template file is provided below for your deliverable. To
complete your deliverable, fill in the required sections with the
content for your project.Project Files

18. TECH460 Module 4 Project Template Deliverable (PPT)Links
to an external site.
TECH460 Module 4 Project Sample 1 (PDF)Links to an external
site.Project VideoGrading RubricTechnology Selection and
Design
Criteria
Total
Include problem statement from previous deliverable
10
Identification of two alternative technologies
20
Qualitative analysis of technologies
20
Quantitative analysis of technologies
20
Technology selection and justification
40
High-level design
40
Total
150

19. TECH460
Module 4
Technology Selection and Design
Rubric
Criteria Total
Include problem statement from previous deliverable 10
Identification of two alternative technologies 20
Qualitative analysis of technologies 20
Quantitative analysis of technologies 20
Technology selection and justification 40
High-level design 40
Total 150
Problem Statement
• Support Fitbit’s addition of a blood pressure monitoring
capability
through design of a web and mobile app user interface with the

20. following features:
• Display blood pressure readings numerically and graphically
• Track changes over time
• Identify low/high readings and trends that may indicate health
concerns
Alternative Technology Approaches
• New Progressive Web App (PWA)
• Single blood pressure monitoring app for all platforms (web,
iOS, Android)
• Separate from existing Fitbit apps
• Linked from existing Fitbit website
• Single codebase implemented in HTML, CSS and JavaScript
• Website plus platform-specific extensions to existing apps
• Web interface using HTML, CSS and JavaScript for browser
access only

21. • Extensions to existing Fitbit apps implemented in native code
• iOS: Swift/Objective-C
• Android: Java
Source: Google Developers, 2020.
Qualitative Analysis
• Progressive Web App (PWA)
• Advantages
• Faster development time
• Reduced development cost
• Reduced maintenance cost
• Greater consistency across platforms
• Disadvantages
• Unable to integrate with existing
mobile apps
• Not visible in standard app stores

22. • Limited user interface options
• Limited access to native device
features
• Website plus platform-specific
extensions to existing apps
• Advantages
• Can integrate BP monitoring feature
into existing apps
• Fuller range of user interface options
• Full access to native device features
• Disadvantages
• Separate development required for
each platform
• Higher development time and cost
• Higher maintenance cost
• Risk of inconsistency across
platforms

23. Source: Moqod, 2019.
Quantitative Analysis
• Estimated development cost for PWA: $17K - $20K
• Estimated development cost for website plus platform-specific
apps
• Website: $17K - $20K
• Android: $17K - $20K
• iOS: $17K - $20K
• Total $51K - $60K 3x higher cost due to separate development
for each platform
• Estimates based on Crowdbotics software development cost
calculator with the following inputs:
• Partial wireframes developed
• Moderate visual appearance customization
• Medium complexity
• HIPAA compliance for health data
• Pro developers (not necessarily USA-based)
• 1 API integration
• Regular updates

24. • Moderate support level
Recommended