The team health consultation on June 17, 2011, aims to enhance teamwork, communication, and collaboration in healthcare for improved patient-centered care and staff retention. It focuses on establishing a local governance model, identifying resource needs, and utilizing educational programs to boost interprofessional collaboration. The initiative aligns with global best practices and emphasizes the significance of teamwork as a critical factor in improving patient care experiences.

1. Welcome Team Health Consultation17 June 2011

2. Forum AimsTo consult with key stakeholders on Team Health’s four program areasTo jointly establish a model of local governance to support Team Health’s implementationTo identify resources (human, technological and other) required for local and sustained implementation of Team Health activitiesTo identify existing educational resources or programs that could be used to promote teamwork, communication and collaboration.

3. Rob Wilkins & Danielle ByersProgram CoordinatorsClinical Education and Training Institute

4. What are we trying to do?To improve teamwork, communication and collaboration for safer patient-centred care, and better staff experiencesWhy are we trying to do this?Increased staff motivation, well-being and retentionDecrease in staff turnoverIncreased patient and carer satisfactionIncreased patient safety Increase in appropriate use of specialist clinical resourcesReductions in patient mortality and critical incidentsIncrease in access to and coordination of health services

5. What do we mean by Team Work?Interprofessional Education (IPE)Occasions when two or more professions learn from, with and about each other to improve collaboration and the quality of careInterprofessional Practice (IPP)Occurs when two or more professions work together as a team with a common purpose, commitment and mutual respect (Freeth et al, 2005).

6. The global contextGlobal Evidence World Health Organisation Framework for Action on Interprofessional Education and Collaborative Practice International IPL Journals Research 2 x Cochrane Collaboration Literature Reviews on IPL and professional practice & health care outcomesGrey Literature Significant national investments: Canada, UK U.S. and South Africa

7. Interprofessional core competencieshttp://www.cihc.ca/

8. What is the literature saying?

9. Put simply, the education of health professionals in the 21st Century must focus less on memorising and transmitting facts and more on promotion of the reasoning and communication skills that will enable the professional to be an effective partner, facilitator, adviser and advocate.The Lancet - December 2010Julio Frenk et al. Health Professionals for a new centuryTransforming education to strengthen health systems in anInterdependent world. The Lancet v 376 Dec 2010

10. The local context Garling ReportSpecial Commission of Inquiry into Acute Care Services in NSW Public Hospitals….I recommend that an Institute of Clinical Education and training be established with a broad mandate to take charge of the training of a new generation of clinicians in interdisciplinary team-based treatment of patients….

11. This first report from the Bureau of Health Information shows clearly that patients are calling out for improvements and that improvement in staff teamwork, between doctors and nurses, is the action most likely to change a fair or poor patient care experience to an excellent one.The patient perspective…Patients who felt their quality of care was excellent were likely to have experienced excellence in staff teamwork.Bureau of Health Information. (May 2010) Insights into Care: Patients Perspectives onNSW Public Hospitals

12. What works?Multi-faceted strategiese-Learning modules across professional groupsOn-site coaching, debriefing and facilitationCurriculum that structures formal and informal interactions and is designed to facilitate enquiryClinical placements and particularly rural clinical placements Champions in both health and education sectorsInterdisciplinary program governanceLinks with other programs (Established international movement)

13. Team Health:Conceptual Model

14. Team Health: Deliverables

15. Team Health: Partnerships StrategyCETI & BHI

16. any questions?Learning & Teaching Program CoordinatorsRob Wilkins9844 6564Danielle Byers9844 6527