Takeuchi parts catalog software case study Powered by Mize Inc.
1. Overview
Takeuchi US is a leading provider of
compact constructionequipment in
North America. Takeuchi
manufacturing began in 1963 and
has been a pioneer in the compact
equipment industry. Takeuchi
compact excavatorand compact
track loader products have
transformed the North American
construction equipmentmarkets.
Takeuchi has extensive dealer and
service network throughoutNorth
America
5/11/2020 1
Takeuchi
Parts Catalog powered by Mize
Pain Points
• Takeuchi had been growing and expanding their dealer network, which led them
to look for a program that would deliver a better customer experience.
• More specifically, Takeuchi wanted their dealers to be more effective and efficient
in processing ordering parts.
• Prior to implementing Mize, Takeuchi used separate applications to create and
publish electronic parts catalogs, and allow dealers to order parts online.
• These applications were more than 12 years old and lacked flexibility
– Sections of a Parts Book PDF could not be published online; only the entire
book could be published
– Individual countries could not make direct edits, revisions, or modifications to
the Electronic Parts Catalog
• Takeuchi also had to maintain separate Parts Catalog software licenses for their
Dealer network.
2. 5/11/2020 2
Takeuchi
Parts Catalog powered by Mize
Solution:
• Mize Parts Catalog Smart Blox enabled Takeuchi to:
– Automate catalog creation by importing images and BOM Parts lists from
Engineering, ERP Systems, and other sources
– Use Service BOM to structure the catalog
– Export Parts Catalog to PDF or other distribution sources
– Publish Parts Catalogs in multiple languages
– Add parts to shopping cart with a single click
– Check out directly from the Catalog
Benefits:
• Time savings in creation and modification of parts catalogs
• Cost Savings from eliminating need for separate applications
• Easier for Dealers to order parts
• Seamless, scalable & connected Cloud based solution with affordable price
• View all the information about a Product in a single screen (Product 360)