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Developing Country Studies www.iiste.org
ISSN 2224-607X (Paper) ISSN 2225-0565 (Online)
Vol.4, No.14, 2014
155
Sustained Competitive Advantage of the Firms through HRM
Mirza Muhammad Umar
Government College University Lahore
Umarmirza9@gmail.com
Abstract
This paper tries to underscore reason in the cycle of globalization man expedients are viewed as awellspring of
competitive gain? Consequently, the goal of this paper is to confess that primate stopgapsguidance is obligatory
to guarantee the fortune of some alliance which is based on the persuasion that angroup attains competitive
interest by using its persons efficiently further efficiently. Regarding this unfamiliarbrave of HRM, this paper
endeavors to diagnose whether the HRM can be considered as a start ofcompetitive avail of the hards or hardly?
Eventually the ensue of this ponder climaxs the apprise of beingexpedients (HR) also its critical activities which
own an move on dispositions benefit pluscompetitive abilities
Keywords: Competitive advantage, Globalization, Human Resource Management (HRM), Performance
management
1. Introduction
The term human resource management’ ‘’ (HRM) is merely the thought of trinity phrases that does naygive
ample edification. Where, ‘human’ implies it has something to do accompanying persons; ‘guidance’arranges it
in the field of occupation also syndicate; yet ‘resource’ is a highly ambiguous image that numerouspersons
unearth toilsome to belong to [1],[2]. Forthwith the problem proceeds what truly is the ‘HRM’? Financial to
Storey [3], HRM is a single technique to use management which searchs to attain competitiveodds washed-up
the critical growth of a highly dedicated moreover adept workforce. On the additionalworker, about to HRM,
American Charge Club (AMA), mentioned it can be described as theorganizational activity answerable for
obtaining plus sustaining able hands [4].Consequently, from the various approaches of HRM, we came to
recognize that person of the chief roots of competitive start ofa hard are the workers, i.e. HRM. In curt it can be
said that HRM is an crucial implement that comprises: In short it can be verbally expressed that HRM is a
consequential implement that includes: (a)orchestrating and directing; (b) development and opportune utilization
of human resources; (c) counseling employees; (d) build public relationship; (e) relegate jobs and prepare wage
and salary scales; (f) deal with disciplinary quandaries; (g) negotiate with labour coalescences and
accommodation amalgamation contracts; (h) develop safety standards and practices; (i) manage benefit programs,
such as group indemnification, health, and retirement plans;(j) provide periodic reviews of the performance of
each individual employee; (k) apperception of employees strengths and their desiderata for further
development[1].
The theoretical frame work of this paper shows Human Resource Management (HRM) plays a crucialrole to
address and ascertain the prosperity of the firms from a global perspective. Consequently, HRM is thefunction
within an organization which is predominantly tasked with the different issues. These are as the roleof
recruitment, cull and exordium, personnel administration, training and development, performance
and reward management, aptitude management, succession and vocation orchestrating, labour cognations and
HRorchestrating that is providing a general direction to the employees. Furthermore, the purport of this study is
tomake an analysis and identifies the value of human resources in an organization for achieving thecompetitive
advantage as well as to find the answer for the following queries: What is the role of the HRM in
today’s business world? What are the strategies and driving forces of HRM that enable a firm to ameliorate its
performance? How the HRM can facilitate a firm to gain its competitive advantage? Consequently, theanswers
of these questions were elaborated in further sections of this paper.
2. The function of HRM in TodaysBusiness Enterprise
On this new claiming of HRM this cardboard tries to call that there are assorted important factors playing an
important role for accretion authoritative achievement that leads an alignment or a close to promote its amount
competences. A allotment of them animal ability is one of the a lot of basic agency in an organization that charge
to be taken into consideration. Several authors accept altered opinions, a allotment of them O’Reilly and Pfeffer
[5] said that, we do reside in a apple in which knowledge, bookish capital, rather than physical capital, is added
important and we charge acute humans who can do abundant things – increase productivity, body new articles
and casework – and do so even added quickly. Currently, the 1st role played by HRM in a close is getting
abutment arrangement that provides advice and administration for the people management in the workplace. The
2nd role is animal resourcing that includes all-important tasks as training,development, recruitment, alternative
and planning. Another role is the cardinal administration that plays an important allotment of accumulated
strategy, which is a key allotment of the accommodation authoritative cycle. In short, it is to benoted that HRM
Developing Country Studies www.iiste.org
ISSN 2224-607X (Paper) ISSN 2225-0565 (Online)
Vol.4, No.14, 2014
156
in avant-garde enterprises has two inter- related roles: (i) to advance the achievement of an enterprise, and (ii) to
act as a abutment for accomplishing competitiveness through humans [6]. Thus, HR action is an important
account of acuteness and assortment of animal ability practices that abetment and guide managers, and affects
the success of the alignment [7-9]. Similarly, Hamel and Prahalad [10] acicular out that animal basic represents
the alone acceptable antecedent of aggressive advantage.
2.1. Strategies and Active Armament of HR Facilitate Firms to do Business
While allegory the strategies and active armament of animal assets it is all-important to acknowledgment that in
the era of globalization animal assets are beheld as a antecedent of aggressive advantage. According to various
administration experts, there are altered HR strategies, which are as follows: (i) architecture and guiding
coalition; (ii) imaging the future; (iii) compassionate accepted capabilities and analyze the gap between business
activity and accumulated strategy; (iv) creating a map of the accomplished administration system; (v) modeling
the activating of the vision; (vi) developing arrangement into action. In appearance of that, Price [2] declared that
a philosophy of humans administration is based on the acceptance that an alignment assets aggressive advantage
by using its humans finer and efficiently. Also researcher Khandekar and Sharma mentioned that organizational
acquirements access cardinal HRM to apparatus animal ability practices that can positively impact the ability
conception action and accomplish the cardinal goals of the close [11],[12].
Fig. 1: Source of Market Value Shifted from Tangible Assets to Intangible Assets [15].
Then again, the strategies of HRM accredit a close to analyze and to accept the animal basic initiatives, which
are apparent for acceptable the competitiveness and shareholders amount [1],[13].On the added hand,driving
armament are the knowledge, skills, abilities and initiatives of animal capital, i.e. the innovativeperspective that
measures the achievement of an bread-and-butter amount added firm. Recent administration expertsbelieve that
ability is one of the basic and above active armament of HRM to accumulate clip with the change andto analyze
the achievement apprenticed behaviour of a firm. Achievement apprenticed behavior agency a combination of
achievement acclimatization [14].Nowadays, it has been empiric that business world has confused its focus from
concrete assets to ability and advice i.e. animal basic and Fig 1 is the absorption of the accent of HRM.
Fig.1illustrates that how gradually the antecedent of amount has shifted from actual to abstract assets in 2009,
area the adumbrated bazaar amount of abstract assets reached81%.This is the a lot of admired asset that guides
the alignment to be in a actual path, to be on time, to meetthe appropriate being at appropriate abode [16]. In a
nutshell, this cardboard shows the strategies of HRM that animate highindividual achievement to advance
enterprises and to accommodated aggressive advantage [17].
2.2. HRM and Competitive Advantage
Currently, the question arise is HRM can enable firms to sustain their magnification, maximize their
economicopportunities, build the capability to meet the convivial goals in order to critically challenge the
twenty-firstcentury. It is compulsory to visually perceive that in which way HRM can be a source of competitive
advantage.Competitiveness refers to a firm’s ability to maintain and gain market share in its industry. It is
cognate tofirm’s efficacy, which is tenacious by whether the firm satiates the desiderata of stakeholders. In order
tojustify the proposed postulations this paper represents the Fig. 2 with reference to the other researchers’opinion
concerning the paramountcy of human resource management. Fig. 2 demonstrates that a firm can
achieve competitive advantage only if it has adequate cognizance-predicated worker and if firm realize
theconsequentiality of erudition and desideratum of cognizant employee. Generally, organizational
cognizanceconsists of two broad categories: (1) cognizance that is explicit codified cognizance and (2)
cognizance that isnot codified but subsists primarily within the minds of employees, tacit cognizance. Further,
Fig.2 shows thatthe distinction between organizational explicit and tacit erudition is the distinguishment between
“know-what”and “know-how” in which organizational “know-how” puts “know-what” into action. One can
view tacitcognizance as being intuitive, arduous to express, gained through experience, and shared with others
throughinteraction. Thus tacit erudition is the information about work processes and products that individuals
hold.Thus, HRM not only influence the human comportment in an enterprise, but it withal affects the
crucialdevelopment of human resources as a source of competitive advantage. Researcher Stata, Dertouzos,
Whippand Pettigrew have argued that growing numbers of organizations realize the consequentiality of human
resourcesas a key to be innovative and prosperous enterprise [18-20].
Developing Country Studies www.iiste.org
ISSN 2224-607X (Paper) ISSN 2225-0565 (Online)
Vol.4, No.14, 2014
157
asa keytobeinnovativeandsuccessfulenterprise[18-20].
Fig.2: HumanResource Management as a Sourceof Sustained CompetitiveAdvantage[23].
Evidently, HRM proves to be the key factor for incrementing employees’ productivity, designating that
HRpractices turn employees into resource of development, as well as into source of competitiveness. On theother
hand, Porter[21] suggested that competitive advantage theory not only considers the factorendowments such as
human resources, physical resources, erudition resources, capital resources or theinfrastructure inherited by
organizations industries or regions, but it withal accentuates how these factors arebeing engendered and
upgraded consistently [22].Accordingly, Fitz-Enz additionally showed in his study that how HR systems
contribute to a firm to ameliorate itsproductivity, by three phases. While phase one- deals with human capital
(where organizations make an orchestration to achieve their goal and for that they acquire adequate erudition,
skills and abilities); phase two- dealswith task and process design, business units (R&D sales, engenderment,
distribution accommodation) and outputs(accommodation, quality and productivity); phase three- deals with
competitive differentiation (product price,product distribution and support) and enterprises goals (profit, market
share, companies reputation etc.)[24].Therefore, predicated on the illustration of Fig.2 it can be recommended
that Proposition 1: suggests thatsocialization activities (such as teaming and developmental assignments) avail in
developing tacit eruditionas a source of sustained competitive advantage. Proposition 2: suggests that formal
training practices avail indeveloping explicit cognizance, indirectly leading to incipient tacit erudition as a source
of sustainedcompetitive advantage. Proposition 3: suggests that opportune human resource practices that
elicitproductive employee comportment moderate the relationship between tacit erudition and
sustainedcompetitive advantage [1], [25].
3. Conclusion
Finally, on the substructure of empirical evidence this study suggests some recommendations for
efficaciousutilization of human resources in an organization that can act as an implement for enhancing the
competitiveadvantage of the firms. Such as: (a) to increment the preponderation of the firms’ managers should
provides framework that not only offers performance quantifications, but avails planners to identify what should
be done and quantified; (b) to get the best output management should provide more preponderant opportunities
for their employees genuinely to implement and execute their modern strategies for business development; (c) to
increment the excellence of the firm management should offer edification and guidance about the development
and advancement of their members; (d) to amend the firms’ competitiveness managers should develop
cooperation with other firms in order to enhance joint development as well as to reduce cultural divergences.
Moreover, it can be concluded that the key dimensions of the present business environment mainly concentrating
on congruous access of cognizance, skills and technology up gradation. Where, HRM is considered to be a key
player. And people are the only repository of cognizance, i.e. the main resource. In the current climate of rapid
technological change, it is becoming indispensable for cognizance workers to be in a perpetual learning mode for
the betterment of the firm. These days, Government agencies often find difficulties to hire
incipient technical workers and at the same time are exhibiting a decline in training of subsisting employees.
This is leading be speaker of 'brain drain' that must be inverted. So nowadays there is a proclivity of modern
firms to implement the competitive modern strategies and methods to expand the caliber of productivity and
enhance the competitive advantage. In this circumstance, it is essential to mention that HRM is the backbone of
any business, enabling firms to enhance their core competencies through interaction and pooling of information
between individuals within an organization. It is postulated that the integrated value of this erudition
Developing Country Studies www.iiste.org
ISSN 2224-607X (Paper) ISSN 2225-0565 (Online)
Vol.4, No.14, 2014
158
development process will lead the firms to achieve their competitive advantages through the transfer of concrete
individual erudition to the collective erudition, and vice versa.
4. Acknowledgement
The authors are thankful to the Technological Agency in the Czech Republic (TACR) for No.TD010129- “50 +
Age Category Employees Performance and Special HRM Activities” for providing
financial support to do this research.
5. Dedication
The first author dedicated this paper to her only beloved son “KanishkaBinayakSaha”.
6. References
[1] N. Saha, Clusters as a Tool for the Development of Human Resources to Strengthen the Competitive
Advantage of the Firms. Dissertation work (PhD). Zlín, Tomas Bata University in Zlin, Faculty of Management
and Economics, March 2012, 1-174p.
[2] A. Price, Human Resource Management in a Business Context. 2nd ed., UK: Thomson Learning, 2004.
[3] J. Storey, Human Resource Management: A Critical text, 2nd ed., UK: Thomson Learning, 2001.4
[4] American Management Association (AMA) Auditing Your Human Resources Department, AMACOM, 2000.
[5] C. O’Reilly, J. Pfeffer, J. Hidden Value: How Great Companies Achieve Extraordinary Results with
Ordinary People, Boston, Mass.: Harvard Business School Press, 2000.
[6] V. N. Poloski, M. Vidovic, HRM as a significant factor for achieving competitiveness through people- The
case ofCroatia.Working paper series PaperNo.07-0, 2007.Available from
http://web.efzg.hr/repec/pdf/Clanak%2007-01.pdf [Accessed on 28.5.2012].
[7] C.A. Lengnick-hall, and M.L Lengnick-hall, Strategic Human Resource Management: A Review of the
Literatureand A Proposed Typology, Academy of Management Review, 1998, 13, (3): 454-470.
[8] Et. al Garavan, Mapping the Context and Practice of Training, Development and HRD in European Call
Centers, Journal of European Industrial Training, 2008, 32, (8/9): 612-728.
[9] H. Ozutku, and H. Ozturkler, The Determinants of Human Resource Practices: An Empirical Investigation in
the Turkish Manufacturing Industry Ege, Academic Review, 2009, 9, (1): 73-93.
[10] G. Hamel, C.K. Prahalad, Competing for the Future, Boston: Harvard Business School Press, 1994.
[11] W.H.Rennie, The Role of Human Resource Management and the Human Resource Professional in the New
Economy. South Africa: University of Pretoria. Dissertation work, 2003.
[12] A. Khandekar, and A. Sharma, Organizational learning in Indian organizations: a strategic HRM
perspective. Journal of Small Business and Enterprise Development, 2005, 12, (2): 211-226.
[13] I.K.H Chew, and F.M Horwitz, Human Resource Management Strategies in Practice: Case study Findings
in Multinational Firms. Asia Pacific Journal of Human Resources, 2004, 42, (1): 32-56.
[14] A. DE. Waal, Strategic Performance Management: A Managerial and Behavioural Approach, New York:
Palgrave Macmillan Ltd, 2007.
[15] Ocean Tomo’s, Intangible Asset Market Value Study, 2010[online]. Available from:
http://www.oceantomo.com/media/newsreleases/Intangible-Asset-Market-Value-Study [Accessed on 28.5.2012].
[16] R. Dransfield, Human Resource Management, UK: Heinemann Educational Publisher, 2000.
[17] R. J. Burke, C.L. Coope, Building more effective organizations: HR management and performance in
practice, New York: Cambridge University Press, 2008.
[18] R. Stata, Organization learning: the key to management innovation. Sloan Management Review, Spring,
1984:.63-74.
[19] M. Dertouzos, R. Lester, and R. Solow, Made in America: Regaining the Competitive Edge, Cambridge:
MIT Press, 1989.
[20] R. Whipp, A. Pettigrew, Managing Change for Competitive Success, Oxford: Blackwell, 1991.
[21] M. E. Porter, The Competitive Advantage of Nations, New York: The Press, 1990.
[22] S. Mahapatra, P. Shapira, Sustaining Economic Development: Contributions from and Challenges to India’s
software Industry, Thesis Paper. Georgia: Institute of Technology School of Public Policy. May 2003, 1-43p.
[23] R. L Jayne, Knowledge Worker: Human Resource Strategy to Achieve a Competitive Advantage. In:
Proceedings of the Midwest academy 14 August 2006, (9). Davenport, Iowa: St. Ambrose University.
[24] J. Fitz-Enz, The ROI of Human Capital – Measuring the Economic Value of Employee Performance. New
York:AMACOM, 2000.
[25] N. Saha, D. Pavelkova, Organizational Clustering and HRM: Are they the Effective Tools for Company
Performance Improvement? The International Journal of Knowledge Culture and Change Management, 2008a,
8, (5): 31-52.5
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Sustained competitive advantage of the firms through hrm

  • 1. Developing Country Studies www.iiste.org ISSN 2224-607X (Paper) ISSN 2225-0565 (Online) Vol.4, No.14, 2014 155 Sustained Competitive Advantage of the Firms through HRM Mirza Muhammad Umar Government College University Lahore Umarmirza9@gmail.com Abstract This paper tries to underscore reason in the cycle of globalization man expedients are viewed as awellspring of competitive gain? Consequently, the goal of this paper is to confess that primate stopgapsguidance is obligatory to guarantee the fortune of some alliance which is based on the persuasion that angroup attains competitive interest by using its persons efficiently further efficiently. Regarding this unfamiliarbrave of HRM, this paper endeavors to diagnose whether the HRM can be considered as a start ofcompetitive avail of the hards or hardly? Eventually the ensue of this ponder climaxs the apprise of beingexpedients (HR) also its critical activities which own an move on dispositions benefit pluscompetitive abilities Keywords: Competitive advantage, Globalization, Human Resource Management (HRM), Performance management 1. Introduction The term human resource management’ ‘’ (HRM) is merely the thought of trinity phrases that does naygive ample edification. Where, ‘human’ implies it has something to do accompanying persons; ‘guidance’arranges it in the field of occupation also syndicate; yet ‘resource’ is a highly ambiguous image that numerouspersons unearth toilsome to belong to [1],[2]. Forthwith the problem proceeds what truly is the ‘HRM’? Financial to Storey [3], HRM is a single technique to use management which searchs to attain competitiveodds washed-up the critical growth of a highly dedicated moreover adept workforce. On the additionalworker, about to HRM, American Charge Club (AMA), mentioned it can be described as theorganizational activity answerable for obtaining plus sustaining able hands [4].Consequently, from the various approaches of HRM, we came to recognize that person of the chief roots of competitive start ofa hard are the workers, i.e. HRM. In curt it can be said that HRM is an crucial implement that comprises: In short it can be verbally expressed that HRM is a consequential implement that includes: (a)orchestrating and directing; (b) development and opportune utilization of human resources; (c) counseling employees; (d) build public relationship; (e) relegate jobs and prepare wage and salary scales; (f) deal with disciplinary quandaries; (g) negotiate with labour coalescences and accommodation amalgamation contracts; (h) develop safety standards and practices; (i) manage benefit programs, such as group indemnification, health, and retirement plans;(j) provide periodic reviews of the performance of each individual employee; (k) apperception of employees strengths and their desiderata for further development[1]. The theoretical frame work of this paper shows Human Resource Management (HRM) plays a crucialrole to address and ascertain the prosperity of the firms from a global perspective. Consequently, HRM is thefunction within an organization which is predominantly tasked with the different issues. These are as the roleof recruitment, cull and exordium, personnel administration, training and development, performance and reward management, aptitude management, succession and vocation orchestrating, labour cognations and HRorchestrating that is providing a general direction to the employees. Furthermore, the purport of this study is tomake an analysis and identifies the value of human resources in an organization for achieving thecompetitive advantage as well as to find the answer for the following queries: What is the role of the HRM in today’s business world? What are the strategies and driving forces of HRM that enable a firm to ameliorate its performance? How the HRM can facilitate a firm to gain its competitive advantage? Consequently, theanswers of these questions were elaborated in further sections of this paper. 2. The function of HRM in TodaysBusiness Enterprise On this new claiming of HRM this cardboard tries to call that there are assorted important factors playing an important role for accretion authoritative achievement that leads an alignment or a close to promote its amount competences. A allotment of them animal ability is one of the a lot of basic agency in an organization that charge to be taken into consideration. Several authors accept altered opinions, a allotment of them O’Reilly and Pfeffer [5] said that, we do reside in a apple in which knowledge, bookish capital, rather than physical capital, is added important and we charge acute humans who can do abundant things – increase productivity, body new articles and casework – and do so even added quickly. Currently, the 1st role played by HRM in a close is getting abutment arrangement that provides advice and administration for the people management in the workplace. The 2nd role is animal resourcing that includes all-important tasks as training,development, recruitment, alternative and planning. Another role is the cardinal administration that plays an important allotment of accumulated strategy, which is a key allotment of the accommodation authoritative cycle. In short, it is to benoted that HRM
  • 2. Developing Country Studies www.iiste.org ISSN 2224-607X (Paper) ISSN 2225-0565 (Online) Vol.4, No.14, 2014 156 in avant-garde enterprises has two inter- related roles: (i) to advance the achievement of an enterprise, and (ii) to act as a abutment for accomplishing competitiveness through humans [6]. Thus, HR action is an important account of acuteness and assortment of animal ability practices that abetment and guide managers, and affects the success of the alignment [7-9]. Similarly, Hamel and Prahalad [10] acicular out that animal basic represents the alone acceptable antecedent of aggressive advantage. 2.1. Strategies and Active Armament of HR Facilitate Firms to do Business While allegory the strategies and active armament of animal assets it is all-important to acknowledgment that in the era of globalization animal assets are beheld as a antecedent of aggressive advantage. According to various administration experts, there are altered HR strategies, which are as follows: (i) architecture and guiding coalition; (ii) imaging the future; (iii) compassionate accepted capabilities and analyze the gap between business activity and accumulated strategy; (iv) creating a map of the accomplished administration system; (v) modeling the activating of the vision; (vi) developing arrangement into action. In appearance of that, Price [2] declared that a philosophy of humans administration is based on the acceptance that an alignment assets aggressive advantage by using its humans finer and efficiently. Also researcher Khandekar and Sharma mentioned that organizational acquirements access cardinal HRM to apparatus animal ability practices that can positively impact the ability conception action and accomplish the cardinal goals of the close [11],[12]. Fig. 1: Source of Market Value Shifted from Tangible Assets to Intangible Assets [15]. Then again, the strategies of HRM accredit a close to analyze and to accept the animal basic initiatives, which are apparent for acceptable the competitiveness and shareholders amount [1],[13].On the added hand,driving armament are the knowledge, skills, abilities and initiatives of animal capital, i.e. the innovativeperspective that measures the achievement of an bread-and-butter amount added firm. Recent administration expertsbelieve that ability is one of the basic and above active armament of HRM to accumulate clip with the change andto analyze the achievement apprenticed behaviour of a firm. Achievement apprenticed behavior agency a combination of achievement acclimatization [14].Nowadays, it has been empiric that business world has confused its focus from concrete assets to ability and advice i.e. animal basic and Fig 1 is the absorption of the accent of HRM. Fig.1illustrates that how gradually the antecedent of amount has shifted from actual to abstract assets in 2009, area the adumbrated bazaar amount of abstract assets reached81%.This is the a lot of admired asset that guides the alignment to be in a actual path, to be on time, to meetthe appropriate being at appropriate abode [16]. In a nutshell, this cardboard shows the strategies of HRM that animate highindividual achievement to advance enterprises and to accommodated aggressive advantage [17]. 2.2. HRM and Competitive Advantage Currently, the question arise is HRM can enable firms to sustain their magnification, maximize their economicopportunities, build the capability to meet the convivial goals in order to critically challenge the twenty-firstcentury. It is compulsory to visually perceive that in which way HRM can be a source of competitive advantage.Competitiveness refers to a firm’s ability to maintain and gain market share in its industry. It is cognate tofirm’s efficacy, which is tenacious by whether the firm satiates the desiderata of stakeholders. In order tojustify the proposed postulations this paper represents the Fig. 2 with reference to the other researchers’opinion concerning the paramountcy of human resource management. Fig. 2 demonstrates that a firm can achieve competitive advantage only if it has adequate cognizance-predicated worker and if firm realize theconsequentiality of erudition and desideratum of cognizant employee. Generally, organizational cognizanceconsists of two broad categories: (1) cognizance that is explicit codified cognizance and (2) cognizance that isnot codified but subsists primarily within the minds of employees, tacit cognizance. Further, Fig.2 shows thatthe distinction between organizational explicit and tacit erudition is the distinguishment between “know-what”and “know-how” in which organizational “know-how” puts “know-what” into action. One can view tacitcognizance as being intuitive, arduous to express, gained through experience, and shared with others throughinteraction. Thus tacit erudition is the information about work processes and products that individuals hold.Thus, HRM not only influence the human comportment in an enterprise, but it withal affects the crucialdevelopment of human resources as a source of competitive advantage. Researcher Stata, Dertouzos, Whippand Pettigrew have argued that growing numbers of organizations realize the consequentiality of human resourcesas a key to be innovative and prosperous enterprise [18-20].
  • 3. Developing Country Studies www.iiste.org ISSN 2224-607X (Paper) ISSN 2225-0565 (Online) Vol.4, No.14, 2014 157 asa keytobeinnovativeandsuccessfulenterprise[18-20]. Fig.2: HumanResource Management as a Sourceof Sustained CompetitiveAdvantage[23]. Evidently, HRM proves to be the key factor for incrementing employees’ productivity, designating that HRpractices turn employees into resource of development, as well as into source of competitiveness. On theother hand, Porter[21] suggested that competitive advantage theory not only considers the factorendowments such as human resources, physical resources, erudition resources, capital resources or theinfrastructure inherited by organizations industries or regions, but it withal accentuates how these factors arebeing engendered and upgraded consistently [22].Accordingly, Fitz-Enz additionally showed in his study that how HR systems contribute to a firm to ameliorate itsproductivity, by three phases. While phase one- deals with human capital (where organizations make an orchestration to achieve their goal and for that they acquire adequate erudition, skills and abilities); phase two- dealswith task and process design, business units (R&D sales, engenderment, distribution accommodation) and outputs(accommodation, quality and productivity); phase three- deals with competitive differentiation (product price,product distribution and support) and enterprises goals (profit, market share, companies reputation etc.)[24].Therefore, predicated on the illustration of Fig.2 it can be recommended that Proposition 1: suggests thatsocialization activities (such as teaming and developmental assignments) avail in developing tacit eruditionas a source of sustained competitive advantage. Proposition 2: suggests that formal training practices avail indeveloping explicit cognizance, indirectly leading to incipient tacit erudition as a source of sustainedcompetitive advantage. Proposition 3: suggests that opportune human resource practices that elicitproductive employee comportment moderate the relationship between tacit erudition and sustainedcompetitive advantage [1], [25]. 3. Conclusion Finally, on the substructure of empirical evidence this study suggests some recommendations for efficaciousutilization of human resources in an organization that can act as an implement for enhancing the competitiveadvantage of the firms. Such as: (a) to increment the preponderation of the firms’ managers should provides framework that not only offers performance quantifications, but avails planners to identify what should be done and quantified; (b) to get the best output management should provide more preponderant opportunities for their employees genuinely to implement and execute their modern strategies for business development; (c) to increment the excellence of the firm management should offer edification and guidance about the development and advancement of their members; (d) to amend the firms’ competitiveness managers should develop cooperation with other firms in order to enhance joint development as well as to reduce cultural divergences. Moreover, it can be concluded that the key dimensions of the present business environment mainly concentrating on congruous access of cognizance, skills and technology up gradation. Where, HRM is considered to be a key player. And people are the only repository of cognizance, i.e. the main resource. In the current climate of rapid technological change, it is becoming indispensable for cognizance workers to be in a perpetual learning mode for the betterment of the firm. These days, Government agencies often find difficulties to hire incipient technical workers and at the same time are exhibiting a decline in training of subsisting employees. This is leading be speaker of 'brain drain' that must be inverted. So nowadays there is a proclivity of modern firms to implement the competitive modern strategies and methods to expand the caliber of productivity and enhance the competitive advantage. In this circumstance, it is essential to mention that HRM is the backbone of any business, enabling firms to enhance their core competencies through interaction and pooling of information between individuals within an organization. It is postulated that the integrated value of this erudition
  • 4. Developing Country Studies www.iiste.org ISSN 2224-607X (Paper) ISSN 2225-0565 (Online) Vol.4, No.14, 2014 158 development process will lead the firms to achieve their competitive advantages through the transfer of concrete individual erudition to the collective erudition, and vice versa. 4. Acknowledgement The authors are thankful to the Technological Agency in the Czech Republic (TACR) for No.TD010129- “50 + Age Category Employees Performance and Special HRM Activities” for providing financial support to do this research. 5. Dedication The first author dedicated this paper to her only beloved son “KanishkaBinayakSaha”. 6. References [1] N. Saha, Clusters as a Tool for the Development of Human Resources to Strengthen the Competitive Advantage of the Firms. Dissertation work (PhD). Zlín, Tomas Bata University in Zlin, Faculty of Management and Economics, March 2012, 1-174p. [2] A. Price, Human Resource Management in a Business Context. 2nd ed., UK: Thomson Learning, 2004. [3] J. Storey, Human Resource Management: A Critical text, 2nd ed., UK: Thomson Learning, 2001.4 [4] American Management Association (AMA) Auditing Your Human Resources Department, AMACOM, 2000. [5] C. O’Reilly, J. Pfeffer, J. Hidden Value: How Great Companies Achieve Extraordinary Results with Ordinary People, Boston, Mass.: Harvard Business School Press, 2000. [6] V. N. Poloski, M. Vidovic, HRM as a significant factor for achieving competitiveness through people- The case ofCroatia.Working paper series PaperNo.07-0, 2007.Available from http://web.efzg.hr/repec/pdf/Clanak%2007-01.pdf [Accessed on 28.5.2012]. [7] C.A. Lengnick-hall, and M.L Lengnick-hall, Strategic Human Resource Management: A Review of the Literatureand A Proposed Typology, Academy of Management Review, 1998, 13, (3): 454-470. [8] Et. al Garavan, Mapping the Context and Practice of Training, Development and HRD in European Call Centers, Journal of European Industrial Training, 2008, 32, (8/9): 612-728. [9] H. Ozutku, and H. Ozturkler, The Determinants of Human Resource Practices: An Empirical Investigation in the Turkish Manufacturing Industry Ege, Academic Review, 2009, 9, (1): 73-93. [10] G. Hamel, C.K. Prahalad, Competing for the Future, Boston: Harvard Business School Press, 1994. [11] W.H.Rennie, The Role of Human Resource Management and the Human Resource Professional in the New Economy. South Africa: University of Pretoria. Dissertation work, 2003. [12] A. Khandekar, and A. Sharma, Organizational learning in Indian organizations: a strategic HRM perspective. Journal of Small Business and Enterprise Development, 2005, 12, (2): 211-226. [13] I.K.H Chew, and F.M Horwitz, Human Resource Management Strategies in Practice: Case study Findings in Multinational Firms. Asia Pacific Journal of Human Resources, 2004, 42, (1): 32-56. [14] A. DE. Waal, Strategic Performance Management: A Managerial and Behavioural Approach, New York: Palgrave Macmillan Ltd, 2007. [15] Ocean Tomo’s, Intangible Asset Market Value Study, 2010[online]. Available from: http://www.oceantomo.com/media/newsreleases/Intangible-Asset-Market-Value-Study [Accessed on 28.5.2012]. [16] R. Dransfield, Human Resource Management, UK: Heinemann Educational Publisher, 2000. [17] R. J. Burke, C.L. Coope, Building more effective organizations: HR management and performance in practice, New York: Cambridge University Press, 2008. [18] R. Stata, Organization learning: the key to management innovation. Sloan Management Review, Spring, 1984:.63-74. [19] M. Dertouzos, R. Lester, and R. Solow, Made in America: Regaining the Competitive Edge, Cambridge: MIT Press, 1989. [20] R. Whipp, A. Pettigrew, Managing Change for Competitive Success, Oxford: Blackwell, 1991. [21] M. E. Porter, The Competitive Advantage of Nations, New York: The Press, 1990. [22] S. Mahapatra, P. Shapira, Sustaining Economic Development: Contributions from and Challenges to India’s software Industry, Thesis Paper. Georgia: Institute of Technology School of Public Policy. May 2003, 1-43p. [23] R. L Jayne, Knowledge Worker: Human Resource Strategy to Achieve a Competitive Advantage. In: Proceedings of the Midwest academy 14 August 2006, (9). Davenport, Iowa: St. Ambrose University. [24] J. Fitz-Enz, The ROI of Human Capital – Measuring the Economic Value of Employee Performance. New York:AMACOM, 2000. [25] N. Saha, D. Pavelkova, Organizational Clustering and HRM: Are they the Effective Tools for Company Performance Improvement? The International Journal of Knowledge Culture and Change Management, 2008a, 8, (5): 31-52.5
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