Computer software provides instructions that direct a computer's processor to perform tasks. It contrasts with computer hardware, which is the physical component. Hardware and software require each other to function. There are three main types of software:
1. Operating system software manages computer resources and provides services for other programs. It is essential for applications to run.
2. Utility software helps analyze, configure, optimize and maintain computer systems. It focuses on how the hardware, operating system and storage operate.
3. Application software allows users to perform tasks like word processing, spreadsheets, games and simulations. It depends on system software like the operating system to execute.
This document provides 5 steps to follow: 1) open Start and Event Viewer, 2) open Application and Windows logs in Event Viewer, 3) open Filter Current Log, 4) open Event properties, 5) search the internet for the answer. It then states that the next answer is coming.
This document discusses computer hardware and software. It defines hardware as the physical components of a computer like the monitor, mouse, and case. Software or programs provide instructions to the hardware to perform tasks. There are two main types of software: operating systems and application programs. Operating systems act as an interface between the user and computer hardware by managing tasks, data storage, and communication between applications. Common operating systems for personal computers include Windows, Macintosh, Linux, and Unix.
The document defines three types of software: operating systems, application software, and utility software. It provides examples for each type. Operating systems control application software and hardware resources. Application software includes programs for users like word processors and spreadsheets. Utility software helps manage and optimize computer systems, with examples like virus scanners and disk management tools. Programming software assists software developers in creating and debugging other programs and applications, with languages like C, C++, and Java listed as examples.
These slides shortly explain Computer Software and Its types with Examples.
Prepared by: Ahmad Hussain, Department of English, Abdul Wali Khan University Mardan,Pakistan.
Email: mr.literature123@gmail.com
This document provides an introduction to different types of software:
1) System software like operating systems and compilers provide an interface between users and computer hardware. Examples include Windows 10 and Android.
2) Application software runs on platforms created by system software and are designed for specific tasks like spreadsheets, word processors, and Microsoft Office programs.
3) Utility software helps maintain computers, ensuring correct and efficient operation, through programs like antivirus software, firewalls, and disk fragmenters. Antivirus software protects against viruses that can harm computers.
There are two main types of computer software: system software and application software. System software includes operating systems, database management, network management, system utilities, and system development programs that help hardware function and support the development of other software. Application software consists of general programs and programs tailored for specific uses that allow users to perform tasks like word processing, accounting, and more.
Computer software provides instructions that direct a computer's processor to perform tasks. It contrasts with computer hardware, which is the physical component. Hardware and software require each other to function. There are three main types of software:
1. Operating system software manages computer resources and provides services for other programs. It is essential for applications to run.
2. Utility software helps analyze, configure, optimize and maintain computer systems. It focuses on how the hardware, operating system and storage operate.
3. Application software allows users to perform tasks like word processing, spreadsheets, games and simulations. It depends on system software like the operating system to execute.
This document provides 5 steps to follow: 1) open Start and Event Viewer, 2) open Application and Windows logs in Event Viewer, 3) open Filter Current Log, 4) open Event properties, 5) search the internet for the answer. It then states that the next answer is coming.
This document discusses computer hardware and software. It defines hardware as the physical components of a computer like the monitor, mouse, and case. Software or programs provide instructions to the hardware to perform tasks. There are two main types of software: operating systems and application programs. Operating systems act as an interface between the user and computer hardware by managing tasks, data storage, and communication between applications. Common operating systems for personal computers include Windows, Macintosh, Linux, and Unix.
The document defines three types of software: operating systems, application software, and utility software. It provides examples for each type. Operating systems control application software and hardware resources. Application software includes programs for users like word processors and spreadsheets. Utility software helps manage and optimize computer systems, with examples like virus scanners and disk management tools. Programming software assists software developers in creating and debugging other programs and applications, with languages like C, C++, and Java listed as examples.
These slides shortly explain Computer Software and Its types with Examples.
Prepared by: Ahmad Hussain, Department of English, Abdul Wali Khan University Mardan,Pakistan.
Email: mr.literature123@gmail.com
This document provides an introduction to different types of software:
1) System software like operating systems and compilers provide an interface between users and computer hardware. Examples include Windows 10 and Android.
2) Application software runs on platforms created by system software and are designed for specific tasks like spreadsheets, word processors, and Microsoft Office programs.
3) Utility software helps maintain computers, ensuring correct and efficient operation, through programs like antivirus software, firewalls, and disk fragmenters. Antivirus software protects against viruses that can harm computers.
There are two main types of computer software: system software and application software. System software includes operating systems, database management, network management, system utilities, and system development programs that help hardware function and support the development of other software. Application software consists of general programs and programs tailored for specific uses that allow users to perform tasks like word processing, accounting, and more.
There are two main types of software: system software and application software. System software includes operating systems and disk operating systems, which allow hardware and applications to communicate. Application software accomplishes specific tasks and is divided into user-designed and ready-made categories. User-designed software is tailored for a specific organization, while ready-made software like word processors and spreadsheets are off-the-shelf packages that may not fully suit an organization's needs but are cheaper and easier to use.
This document defines and compares different types of software licensing and distribution models:
- Retail software is sold in stores with packaging and manuals, making it generally more expensive than downloadable versions.
- OEM software is sold by manufacturers to be pre-installed on hardware systems at a reduced price without retail packaging.
- Shareware and freemium allow limited use for free as a trial with options to purchase a full license.
- Adware and spyware are usually free but collect user data or show ads without fully disclosing this in the license agreement.
04 software system and application softwareSowmini Gowda
The document summarizes key concepts about software, including:
1) It describes the two main types of software: systems software and application software.
2) It outlines several popular operating systems like Windows, Mac OS X, and Linux and their roles.
3) It discusses how application software supports personal, workgroup, and enterprise goals.
Computer software can be categorized into system software and application software. System software includes the operating system and system utilities, with the operating system responsible for starting the computer, managing applications and memory, handling input/output, and providing the user interface. System utilities are used for maintenance tasks like managing disks, printers, and devices to keep the system running smoothly. Application software enables users to perform a variety of tasks through programs like word processing, spreadsheets, presentations, databases, and web browsers.
The document discusses different types of software. It defines software and divides it into two major categories: system software and application software. System software includes operating systems, programming language translators, communication software, and utility programs. Application software is designed to solve specific problems and includes word processing, spreadsheet, database, graphics, education, and entertainment software. The document concludes that both system and application software are needed to run a computer and perform tasks.
There are two main types of software: system software and application software. System software includes operating systems and disk operating systems, which allow hardware and applications to communicate. Application software accomplishes specific tasks and is divided into user-designed and ready-made categories. User-designed software is tailored for a specific organization, while ready-made software like word processors and spreadsheets are off-the-shelf packages that may not fully suit an organization's needs but are cheaper and easier to use.
This document defines and compares different types of software licensing and distribution models:
- Retail software is sold in stores with packaging and manuals, making it generally more expensive than downloadable versions.
- OEM software is sold by manufacturers to be pre-installed on hardware systems at a reduced price without retail packaging.
- Shareware and freemium allow limited use for free as a trial with options to purchase a full license.
- Adware and spyware are usually free but collect user data or show ads without fully disclosing this in the license agreement.
04 software system and application softwareSowmini Gowda
The document summarizes key concepts about software, including:
1) It describes the two main types of software: systems software and application software.
2) It outlines several popular operating systems like Windows, Mac OS X, and Linux and their roles.
3) It discusses how application software supports personal, workgroup, and enterprise goals.
Computer software can be categorized into system software and application software. System software includes the operating system and system utilities, with the operating system responsible for starting the computer, managing applications and memory, handling input/output, and providing the user interface. System utilities are used for maintenance tasks like managing disks, printers, and devices to keep the system running smoothly. Application software enables users to perform a variety of tasks through programs like word processing, spreadsheets, presentations, databases, and web browsers.
The document discusses different types of software. It defines software and divides it into two major categories: system software and application software. System software includes operating systems, programming language translators, communication software, and utility programs. Application software is designed to solve specific problems and includes word processing, spreadsheet, database, graphics, education, and entertainment software. The document concludes that both system and application software are needed to run a computer and perform tasks.
2. Determine service type
customer services
guidelines
Determine area
of service
Determine customer
particulars/information
Kenalpasti jenis – jenis support :
1) Help desk support
2) Phone support
3) Software support
4) Network support
5) Computer support
Kenalpasti perkhidmatan sokongan
yang diperlukan oleh pelanggan :
1) Software
(OS/Application/Antivirus)
2) Hardware (Computer/NIC)
1) Isi Borang Aduan Pelanggan
[Lampiran 202 (A)]
2) Dapatkan Maklumat Peribadi
Pelanggan [Lampiran 202 (B)]
3. Obtain Customer Survey Ambil borang survey daripada Jabatan
penjualan. Dapatkan dalam 2 bentuk
salinan (softcopy & hardcopy)
Use communication device
Maximizekan penggunaan media untuk
mendapatkan semula borang survey.
Gather feedback for
customer
Dapatkan semula barang survey daripada
customer (email, fax, phone, by hand)
Interact with customer Beri respon / maklum balas semula
kepada pelanggan untuk memberitahu
sama ada borang telah diterima @ tidak.
Evaluate customer feedback Kira & jumlahkan pelanggan yang puas hati atau
tidak. Isikan dalam jadual. [Lampiran 202 (F)]
Lampiran
202 (E)
4. Kumpulkan Borang Aduan
Kerosakan, Buku Log Kerosakan & soal
selidik (survey)
* Pilih status yang selesai sahaja
Berdasarkan Borang Aduan
Kerosakan, Buku Log dan Soal Selidik, buat
analisa & sediakan laporan lengkap.
Compile Record
Produce customer
feedback report
![Determine service type
customer services
guidelines
Determine area
of service
Determine customer
particulars/information
Kenalpasti jenis – jenis support :
1) Help desk support
2) Phone support
3) Software support
4) Network support
5) Computer support
Kenalpasti perkhidmatan sokongan
yang diperlukan oleh pelanggan :
1) Software
(OS/Application/Antivirus)
2) Hardware (Computer/NIC)
1) Isi Borang Aduan Pelanggan
[Lampiran 202 (A)]
2) Dapatkan Maklumat Peribadi
Pelanggan [Lampiran 202 (B)]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)