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Mize, Inc. Releases “Support Me” Mobile App to Connect Consumers with Brands For Immediate Release – Mize, Inc. (m-ize) today announced the release of “Support Me”, a smartphone application for iOS and Android ; providing the easiest way for mobile consumers to get support for the products they own. This innovative new app relieves a significant consumer pain point; getting support whenever and wherever issues occur. Support Me is the first app which utilizes the m-ize service platform to deliver on-demand support information to consumers. Starting today, the Support Me application will be freely available for all consumers in the Apple App Store and on Google Play. Support Me simplifies the consumer’s connection to any brand for product support. Users can connect to companies via phone, chat, web, email, and social networks like Facebook and Twitter. Smartphone users can rate customer service, bookmark favorites for easy access and send questions to companies or their friends in seconds. Support Me is powered by the m-ize platform which enables companies to mobilize, socialize and personalize product and support information for each user based on their needs. “Mobility is rapidly emerging as the key differentiator for customer experience. Mize has comprehensive service offerings to enable rich customer interactions” said Mize CEO, Ashok Kartham, “Support Me is the first deployment with a scheduled rollout of other related apps and services in 2013.” Features of the Support Me App Consumers often require help with products they own in areas such as technical support, warranty information and repair services. To assist with these needs Mize developed Support Me. This app aggregates contact information and provides a visual representation of all consumer touch-points associated with a brand’s customer care, websites, email, live chat and more. This aids consumers by connecting via the channel that best fits their needs and is easily navigated through touch and voice commands. Additionally, consumers can connect to brands and friends via their social networks using Facebook and Twitter. About Mize, Inc. Mize connects smarter consumers with products, advice, community and support, while enabling brands to engage with consumers at the moment of intent. Mize harnesses social, mobile and cloud technologies in innovative ways for consumers and brands to interact. The m-ize brand portal, platform services, and consumer apps provide a unique and comprehensive solution for today’s consumer-centric marketplace. Mize software enables enterprises to drive revenue growth and customer loyalty while simplifying the way consumers discover, own, and maintain their products.
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Webinar recording is available at http://m-ize.com/events/
m-ize 10 best practices to optimize warranty management
Few years ago, IDC Manufacturing Insights has introduced Warranty Management Capability Maturity Model as a framework for companies to assess current state and establish a roadmap for continuous improvement.
At the lowest levels of maturity, the warranty organization is purely reactive to quality and warranty events and is focused solely on executing transactions. When an organization reaches the higher levels of maturity, it proactively uses data from multiple sources to anticipate warranty events and it uses quality and warranty events as a means to improve learning, product quality, and supplier relationships.
m-ize team with decades of experience helping numerous companies improve their Warranty maturity has identified 10 Best practices to help companies optimize their warranty management.
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The document summarizes a webinar on optimizing service management processes. It discusses challenges like low registration rates and excessive warranty costs. It promotes unifying and streamlining warranty, support, and service processes using integrated systems and mobile/IoT technologies. This allows simplifying experiences, removing barriers, and enhancing value across registration, warranty support, service, and parts management on a global scale.
m-ize Measure Customer Experience Webinar
Join m-ize, leader in Smarter Customer Engagement, and guest speaker Maxie Schmidt-Subramanian, PhD Forrester Research Senior Analyst, for a complimentary webinar, Measure Customer Experience (CX).
Maxie is an expert in CX measurement, voice of the customer programs, making the business case for CX efforts, and the relationship between pricing and customer experience.
Download the compleat webinar recording at http://info.m-ize.com/webinar-with-forrester-on-measure-customer-experience-on-demand
Webinar Agenda:
Measure business impact of improving CX
Make business case to get executive buy-in for CX initiatives
Understand Forrester's Customer Experience Index to benchmark CX
Realize tangible and faster ROI from CX improvements
Enhance CX with Analytics
Who should attend?
All Customer Experience (CX) executives from marketing, sales, and customer service
IT executives, CIOs, responsible for CX enablement
Download the compleat webinar recording at http://info.m-ize.com/webinar-with-forrester-on-measure-customer-experience-on-demand
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HCL Notes and Domino License Cost Reduction in the World of DLAU
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
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みなさんこんにちはこれ何文字まで入るの？40文字以下不可とか本当に意味わからないけどこれ限界文字数書いてないからマジでやばい文字数いけるんじゃないの？えこ...
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HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
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Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
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Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
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みなさんこんにちはこれ何文字まで入るの？40文字以下不可とか本当に意味わからないけどこれ限界文字数書いてないからマジでやばい文字数いけるんじゃないの？えこ...
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Support Me & My Products Collateral
- 1. The easiest way to get support for the products you own. It’s convenient, fast, and free! Features • View brand support information and options in a flash. • Mark brands as favorites for quick access to information. • Ask for help from friends, family and social networks • Connect and share feedback using your Facebook and supportme.m-ize.com Twitter accounts.
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