This document analyzes staffing levels and ratios at three airlines: Delta, Qantas, and Air Asia. It finds that Delta and Qantas, which are classified as full-service carriers, have higher staff-to-passenger and staff-to-aircraft ratios than Air Asia, a low-cost carrier. Passengers on full-service carriers are therefore likely to experience fewer problems than those on low-cost carriers due to the higher staffing levels. Charts are included showing the ratios for each airline.

1. PLT 219
Stafflevels assigment
Arda EFENDİ
S002727

2. 80.000 staff
120.6M passengers
789 aircraft
Staff/pax=6.63
10.000pax
Staff/ Aircraft=101.4

3. • 33.265 staff
• 48.2M passengers
• 132 aircraft
• Staff/pax=6.9
• 10.000pax
• Staff/ Aircraft=252.01

4. • 10.000 staff
• 33.8M passengers
• 170 aircraft
• Staff/pax=2.96
• 10.000pax
• Staff/ Aircraft=58.82

5. 8
7
6
5
4
3
2
1
0
Staff per 10.000 passengers
Delta Airlines Qantas Airlines Air Asia
Staff per 10.000
passengers

6. 300
250
200
150
100
50
0
Staff/Aircraft
Delta Airlines Qantas Airlines Air Asia
Staff/Aircraft

7. It can be seen from da Staff / Pax graph
Delta and Qantas Airlines which are FCC are
have higher rate than the Air Asia. So Staff for
one passenger ratio in FCC airlines are higher,
passenger which choose FCC airlines will face
with less problem than the passenger who
choose LCC .

8. Resources
• Wikipedia
• Google images
• file:///C:/Users/lenovo/Downloads/w8_Airline
_Mgt_Organization%20(1).pdf
• https://www.google.com/url?q=https%3A%2F
%2Flms.ozyegin.edu.tr%2Fmod%2Fresource%
2Fview.php%3Fid%3D119296&sa=D&sntz=1&
usg=AFQjCNGZD4ythgMpRaUYmkIi1_aiyv0wo
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