Eke Sunday is applying for a challenging job that utilizes his analytical and problem-solving skills. He has a bachelor's degree in soil science and additional certificates in computer networking, desktop publishing, and event management. His work experience includes roles in customer service, call centers, sales, teaching, market research, and banking. He is seeking a position that allows him to contribute to organizational objectives and improve through new challenges.

1. EKE AHAM SUNDAY
No. 2 Kafanchan Street Chika, Airport Road Abuja, FCT.
Phone Numbers/Email: 08188615550, 08069103874
sundayeke21@gmail.com.
PERSONAL DETAILS
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Date of Birth: 26th December, 1987
State of Origin: Abia
Local Government Area: Bende
Sex: Male
Marital Status: Single
Languages: English, Igbo, Hausa and Tiv
Nationality: Nigerian
OBJECTIVE
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A challenging job that will provoke my hidden ability, open me up to productivity,
utilizing analytical and problem-solving skills in achieving organizational objectives.
EDUCATIONAL INSTITUTIONS ATTENDED WITH DATES
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2010 Federal University of Agriculture Makurdi, Benue State.
Bachelors of Agriculture (B.A), Soil Science.
2003 Anglican Secondary School Makurdi, Benue State.
Senior Secondary School Certificate (SSCE/NECO).
1997 First School Leaving Certificate.
(FSLC).
ADDITIONAL CERTIFICATES OBTAINED
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2011 Computer Networking.
2009 Computer Desktop Publishing.
2011 Event Management, Decor and Customer Care, (Tsoule Events, Lagos).
SUMMARY OF WORKING EXPERIENCE
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Chebar Real Estate Ltd.
Tsukunda House Plot 1446, Central Business District Abuja,FCT.
STATUS: Customer Service Representative.
DATE: August 17th 2015 – Till Date
RESPONSIBILITIES
• Resolving product or service issues by clarifying the customer's complaint; determining the
cause of the problem; selecting and explaining the best solution to solve the problem; expediting
correction or adjustment; following up to ensure resolution.

2. • Recommends potential products or services to management by collecting customer information
and analyzing customer needs.
• Preparing product or service reports by collecting and analyzing customer information.
• Contributing to team effort by accomplishing related results as needed.
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GV Alliance Partners Ltd (MTN Nigeria).
3rd Floor, African Re-Insurance Building,
Plot 1679 Karimu Kotun,
Victoria Island,
Lagos State.
STATUS: Call Centre Associate.
DATE: Dec. 11th 2013 – June 14th 2014.
RESPONSIBILITIES:
• Effectively primed MTN customer base (Verify, Validate and Update MTNs SIM registration
data).
• Handled 1800 outbound calls per week effectively.
• Effectively used the most appropriate way to communicate with customers on the phone
• Used questioning and listening skills that support effective telephone communication.
• Effectively led two direct reports (training, mentoring and supervision).
• Apply appropriate telephone etiquette to satisfy various customer situations.
• Deputized effectively for the supervisor for a period of 5 days during this period, 50 staff
reported to me based on delegated authority.
• Handled downtime by manually updating customer database.
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EXP Nigeria (MTN Zone Project).
Siemens House, 98/100, Oshodi Apapa Expressway, Lagos State.
STATUS: Team Leader
DATE: Jan. 12th 2013 – May 24th 2013)
RESPONSIBILITIES
• Leading my Team to educate and enlighten subscribers on the MTN Zone.
• Helping subscribers to migrate to the MTN Zone platform.
• Entering of the data collected by the Team into the computer and preparing reports (both
weekly and monthly).
• Assisting subscribers with Cell Broadcast display on their mobile phone.
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Community Secondary School Minibie - Akassa, Brass LGA, Bayelsa State.
STATUS: (Teacher/NYSC)
DATE: November 14th 2011 - October 18th 2012
RESPONSIBILITIES
• Dealt with inappropriate behaviour quickly and effectively according to the school
behaviour policy.
• Encouraged all students to be actively engaged in their own learning and in reviewing their
progress against targets.
• To check that all subject matter is effectively communicated and understood by all groups
of students.

3. • Attended scheduled meetings in the Science Department and school.
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Project Octopus, Nigerian Breweries Plc.
STATUS: Enumerator.
Date: June 3rd 2011 - October 2011
RESPONSIBILITIES:
• Data collation & management, tracking and analyzing macroeconomic data & trends.
• Technical sessions report writing and presentation.
• Facilitated workshops, seminar & training on applied econometrics and statistical analysis.
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Project AMPS, Market ResearchConsultancy Ltd (MRC)
STATUS: Research Interviewer.
DATE: Jan. 15th 2011 - June 4th 2011
RESPONSIBILITIES:
• Distribution of questionnaires and collation of data obtained from the field.
• Prepared weekly and monthly reports.
• Proper filling and documentation of data.
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NNB INT’L Plc. (Unity Bank Plc.)
STATUS: Bulk Teller.
DATE: October 7th 2003 - Feb. 4th 2004
RESPONSIBILITIES:
• Receive and count working cash at beginning of shift.
• Identify customers, validate and cash checks before processing cash withdrawals.
• Accept cash and checks for deposit and check accuracy of deposit slip.
• Record all transactions promptly, accurately and in compliance with bank procedures.
• Balance currency, cash and checks in cash drawer at end of each shift.
• Explain, advise on and promote bank products and services to customers.
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EXTRACURRICULAR ACTIVITIES
Reading, Writing, Travelling, Meeting people and Sports
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REFEREES
 Ajuma Olokpo, Business Manager, GTBank Plc Makurdi, Benue State
08036323608.
 Mr. Egene Abutu Paul, Institute of Security Studies, Usman Dam Abuja, FCT.
07031616769.
 Deputy Supt. Obeweh S. Ugochukwu, Nigeria Immigration Service HQ Sauka Abuja,
FCT.
07033799480.