This document summarizes a presentation by summer interns on the market for recycled cartridges. The interns conducted surveys of colleges in Delhi to analyze cartridge usage and market potential. They found that HP dominates the printer market and most colleges refill cartridges monthly. The interns recommend focusing on the colleges identified as prospects, negotiating competitive refill prices, and providing strong technical support to promote recycled cartridges. Their analysis indicates opportunities in the institutional market for a company to establish itself as a leader in recycled cartridges.

1. SUMMER INTERNS PRESENTATIONA market survey & strategic report on theRECYCLED CARTRIDGESTeam members:AmolSrivastava

2. GauravYadav

3. V Satya DeepakContents…Introduction to the project.Objectives of the project.Areas covered.Data analysis & interpretation.Recommendations.FAQ’s.Technical retail market for the recycled cartridges.Problems faced.Strategic suggestions.

4. Objective of the projectTo understand the consumption patterns of laser toners in the colleges.To find the cartridges used by the colleges.To promote the product(toners) in the institutionsTo tap the photocopier toners in the areas near the institutions.To understand the market size for the recycled cartridges.To find the prospects for the recycled cartridges.To promote the concept of recycled cartridges in the colleges.To generate the leads for the recycled cartridges.To make the strategy plan & the ways & means of tapping the market.

5. WILL THE RECYCLED CARTRIDGE WORK AS A SUCCESSFUL BUSINESS??

6. AREAS COVEREDDelhi university(north campus).Delhi university(south campus).Ghaziabad (NH-24, Delhi-Meerut road).Noida(sector 62).Gurgaon.Colleges in Rohini,westdelhi,eastdelhi,centraldelhi.

7. Ways of data collectionField visits.Cold calls.Appointment based visits.Internet for the industry overview.

8. DATA ANALYSIS & INTERPRETATION

9. VARIABLES FOR DATA ANALYSIS OF THE LASER TONERSConsumption of toners(kg),monthly basis.Type of printers, brand & number of printers.Type of cartridges used in the printers.The refill cycles.The modes of payments used by the colleges.Cost of refilling.Interest in the recycle cartridges.Yield in terms of pages(output).

10. Assumptions…The missing variables in graphs represent the colleges:-That didn’t disclose data.Where concerned person wasn’t available.Engaged in exams.Where admissions were going on.Those were closed due to holidays.Note :- The software that we have used for the analysis of the data collected by us is SPSS.

11. ANALYSIS OF THE NUMBER OF PRINTERS

12. INTERPRETATIONMajority of the colleges had printers within the range of 10-30.These colleges need to targeted for the selling of the recycled cartridges. The colleges which have more than 30 printers need to be treated as key accounts.A total of 29 colleges were identified as such prospects where the business opportunity was huge.For test marketing the recycled cartridges, one should handpick the colleges.

13. PRINTER INDUSTRY TRENDS

14. BRAND PRESENT IN THE COLLEGES

15. INTERPRETATIONThis means that HP dominates the printer market in the colleges.The quality of the cartridges has to be at par with the quality being offered by HP, followed by other brands.The company should focus on the price of the cartridges to gain an initial foothold in this market.A technical team should be sound enough to provide service to all the existing brands in the market.HP provides on spot delivery to its customers, so the company should try to implement this in its delivery system.

16. TYPE OF CARTRIDGES USED IN THE COLLEGES

17. INTERPRETATIONBottling of the toners should be tailor made for these cartridges.The recycled cartridges should be compatible according to the sizes shown in the graph.The spare parts of the cartridges need to be kept in inventory for better service support.Cannon and Samsung cartridges should be also of good focus as they occupy 2nd and 3rd place respectively.

18. ANALYSIS OF THE REFILL CYCLES

19. INTERPRETATIONWe can see that most of the colleges do a monthly refilling.Thus the servicing of the cartridges should also be done monthly.The service contracts with the colleges can be made on monthly basis.Some colleges were interested in the refill on demand. These kinds of people are more of service oriented.An effective service team needs to take care of the refill.

20. AVERAGE CONSUMPTION OF THE TONERS (Kg)

21. INTERPRETATIONDue to the large presence of printers in the range of 10-30. The consumption of the toners is in the range of 0-4kg.The colleges that consume more than 10 kg+ are those colleges where the number of printers is more than 50.Effective logistics support has to be provided to these colleges.There are 20 colleges which are OEM users. They needed to be dealt differently in regards to recycled cartridgesFree samples need to be given to the OEM users in order to tap these institutions.

22. COST OF REFILLING

23. INTERPRETATIONThe colleges are shelling out an amount of 250-300. Market rates of refilling are in the same range.Colleges shelling out more money than 250-300 can be tapped easily as tapped by the company.The colleges want the company people as refillers. They want a permanent solution for the refilling purpose.ITDL can use this factor as a good point for business.To attain a cost leadership the company can go for the refilling at the rates of 230-250. This will help us in tapping a total of 106 prospects. (A range being 250-350+).

24. ANALYSIS OF MODES OF PAYMENTS

25. INTERPRETATIONThe colleges following on the spot payments were the colleges where the refiller was either temporary or there was a change in the refiller from time to time.Company should decide between monthly payment and on the spot payment in case of recycled cartridges.AMC payment was followed by the colleges who were using the OEM’s.

26. ANALYSIS ON THE YIELD OF THE CARTRIDGES

27. INTERPRETATIONMost of the colleges were getting a reasonable output from the toners that they were using as a part of the refills.The “SUPREMO” toner, as told by the company was giving an output of 2500(min) and 2800(max). Going by those figures, ITDL has a very great tool for negotiating on the terms of output.In the entire survey we had found only 3 colleges using the “SUPREMO” toner for the refill purposes.

28. INTEREST IN THE RECYCLED CARTRIDGES

29. INTERPRETATIONIt’s a general phenomenon for each and every product to find the initial set of adaptors.People were skeptical about using the new products that are not available in the market as of now. Recycling does happen in the market in an unorganized way. The people get their cartridges repaired at nominal rates. The colleges that were interested in this concept were willing to use because of the cost benefit aspects.Thus we should go ahead and launch the recycled cartridges in a commercial manner.

30. CORRELATION RANGES..

31. CORRELATION BETWEEN COST OF REFILLING AND AVERAGE CONSUMPTION OF TONERS

32. REFILLING COST AND INTEREST IN RECYCLED CARTRIDGES

33. INTEREST IN RECYCLED CARTRIDGES AND YIELD

34. YIELD AND AVERAGE CONSUMPTION OF TONERS (Kg)

35. CORRELATION BETWEENYIELD AND THE COST OF REFILLING

36. RECOMMENDATIONSPrepare a proper technical support team, to ensure a smooth service for after sales purpose.Negotiate the refill prices properly so as to gain a competitive advantage over others.Negotiation of refills will create a goodwill to up sell the “RECYCLED CARTRIDGES”.Preparation of a team to look after the institutional areas for better services & sales.Fix up the refill schedules with colleges effectively.

37. AN ONLINE RETAIL FOR THE PURCHASE OF TONERS & CARTRIDGES

38. FAQ’sIs your company involved in the refilling business?What is the lead time offered for the services?Will there be any written guarantee assuring the quality & compatibility of recycled cartridges?If this company is in existence, then why the brand name “SUPREMO” & “COLOUR PREMIUM” not popular in the market?Will these cartridges be available in the retail outlets?(CROMA, NEXT, MORE).

39. Problems faced by the team in the workMany people were not willing to share this kind of information.Admission & exams were going on in many colleges which made data collection difficult. Authorization letters were asked by the govt universities e.g. DU,JNU.People had complained about the high price of the “SUPREMO”.People were not willing to change the toners, they are pretty much satisfied with whatever they were using.Photocopier people were willing to change if the company was involved in the AMC’s.

40. Problems faced by the team in the workMany people asked us to approach them in the months of July. May & June were not the ideal season for doing business transactions.Photocopier people tried to avoid us by saying" they already had their stocks full”.The areas such as Patel Chest area was not using our toner.Presence of toner brands “PALTA”,”METRO” were available at cheap rates hampered the promotion of our toner.The other brands were giving reasonable output , similar to our toner.

41. LEADS GENERATEDFOR “LASER TONERS”Indraprastha engineering college.Sunderdeep colleges.IMS engineering college.IIM-Lucknow (sector-62).NIESBUD(sector 62).Motilalnehru college.Ram lalanand college.Gurgaon college of engineering.St. Stephens.SRCC.

42. Areas of good business(LASER TONERS)Colleges in NOIDA sec 62.Delhi university(north & south campus).Colleges in Ghaziabad(Hapur by pass road NH-24).Colleges on Delhi-Meerut road.Institutional hubs in Dwarka, Rohini, Janakpuri.(COPIER TONER)Patel chest area near Delhi university.

43. Lakshminagar. ORGANIZATIONAL STRUCTURE FOR THE RECYCLED CARTRIDGES DIVISION

44. How to tap the retail??Terms & conditions of the CROMA:Entry fees to be paid by the company for putting up the products in the stores.AMC contracts to be maintained by the company for the cartridges.Any deal or order is cracked at the head office (Mumbai).There is a fee for putting up the products in the proper shelves.Tel: +911204156061, +91204180600.

45. How to tap the retail??Terms & conditions of NEXT:The product compatibility needs to be given prior setting up of a deal at the head office.The buyback policy needs to mention clearly before the deal.The stock of a product should be supplied to the company warehouse.

46. FRAMEWORK OF MARKETINGDeveloping CompetitiveMarketing StrategyDevelopingValue Proposition,Positioning Strategy Developing & ManagingMarket Offering:Product & PriceDesigning and ManagingDistribution Channels

47. THINGS TO BE CONSIDEREDProduct Place Promotion PriceQuality Channels Advertising List priceFeatures Coverage Personal selling DiscountsOptions Locations Sales promotion Payment periodsStyle Inventory Publicity Credit termsBrand name Transport PackagingSizesServicesWarrantiesReturns

48. Communication PlatformsAdvertising

49. Print and broadcast ads

50. Packaging inserts

51. Motion pictures

52. Brochures and booklets

53. Sales Promotion

54. Sampling

55. Trade shows, exhibits

56. Coupons

57. Rebates Communication PlatformsPersonal Selling

58. Sales presentations

59. Sales meetings

60. Incentive programs