Kunika completed a 3-month internship as general manager at Singodia Art Gallery, a department store. As general manager, her duties included monitoring staff and inventory, ensuring stock meets standards, coordinating with suppliers, and analyzing data to make pricing and promotion decisions. She learned valuable skills like multitasking, communication, persuasion, time management, and understanding customers and supply chains. The internship gave her insight into retail operations and confirmed her interest in pursuing a retail management career.

1. Summer Internship Report
Presentation At
“ Singodia Art Gallary ”
( A Departmental Store )
S.S Jain Subodh Management Institute
Roll no. - 15
Presented BY – Kunika
Batch – 2021 – 2023

2. Content
01. Introduction
• .About our Internship
• Industries Profile
02. About the Store
• Their Establishment
• What they are best at
customer.
03. Objective
• Various Objective
• Of the store
04. Task and Duties 05 Conclusion
2
What Are the duties of
oneself as a General
Manager of the store.
What I learn from this
Internship Program

3. Introduction
My name is kunika , I am a student at S.S Jain Subodh management institute , as a management student I've always
have been interested in retail management ,and wanted to know how exactly things work in a departmental stores .
With this college internship program I gotten the opportunity to work as a intern in this departmental store name as "
Singodia Art Gallery " . I worked there as a General manager for almost 3 months.
Internships are a great way to work closely with experienced professionals in your area even while gaining knowledge,
skills, and experience relevant to your career aspirations. Internships can provide you with new contacts, mentors, and
recommendations if they are handled properly.
It allows you to apply what you have been learning, test your theories, and refine your professional and social skills in a
real-world setting.
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4. Introduction
4
Retail Industry Profile In India

5. Retail Industry Profile In
India
As per Kearney Research, India’s retail industry is projected to grow at 9% over 2019-2030,
from US$ 779 billion in 2019 to US$ 1,407 billion by 2026 and more than US$ 1.8 trillion
by 2030. Revenue of India’s offline retailers, also known as brick and mortar (B&M)
retailers, is expected to increase by Rs. 10,000-12,000 crore (US$ 1.39-2.77 billion) in
FY20. India’s direct selling industry is expected to be valued at US$ 2.14 billion by the end
of 2021. E-Retail has been a boon during the pandemic and according to a report by Bain &
Company in association with Flipkart ‘How India Shops Online 2021’ the e-retail market is
expected to grow to US$ 120-140 billion by FY26, increasing at approximately 25-30% p.a.
over the next 5 years. Despite unprecedented challenges, the India consumption story is
still robust. Driven by affluence, accessibility, awareness and attitude, household
consumption stood at Rs. 130–140 trillion (US$ 1.63-1.75 trillion) in 2021.
India has the third-highest number of e-retail shoppers (only behind China, the US). The
new-age logistics players are expected to deliver 2.5 billion Direct-to-Consumer (D2C)
shipments by 2030. Online used car transaction penetration is expected to grow by 9x in
the next 10 years.
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6. Introduction
Department stores have variety of departments which sell variety of products such as clothing, footwear, electronic
items, cosmetics, furniture, groceries etc.
These products are available under one roof. Consumers do not have to walk on the roads in search of these items.
They can shop very conveniently in any season in these departmental stores. Besides, they are very economical for both
sellers and buyers. They also give discounts on bulk purchase. These departmental stores provide service to customers
such as free home delivery, online booking of orders, sales service for various gadgets etc.
So, department stores are becoming popular in India.
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Departmental Industry Profile In India

7. “About The Store
Business Establishment
• The Store was established in 1997, by Mr. Avinash Singodia (
Owner of the store ) .
• Initially The store was at small scale, by the change of time they
gradually started various sorts of departments and provide
variety of products to their customers.
“Singodia Art Gallery ”

8. “About The Store
What They Are Best At
• Singodia Art Gallery are famous because of they Provide variety
of products to their customers under one roof , from crockery to
cosmetics , from household items to gifts and toys , etc.
• Second customers also attracted towards their store Ambience ,
friendly staff , good quality of products , affordable prices.

9. Their Objective
Q1. Attracted large
number of
customers
L.
Q2. Provide
Products at most
reasonable rates
Q3. Provide
Convenience to their
Customer Purchasing
L
Q4. Satisfied every
customers demand
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10. Task and Duties
• Monitoring the staff performance
• Establishing and enforcing store policies to
ensure customer satisfaction and employee
safety.
• Dealing with customers issues
regarding any product
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• Monitoring inventory levels
and ordering new stock as
necessary to meet demand
As a General manager of the store I’ve been come across various
duties and responsibility , so for that I had put my best foot for the
development of the store . I had to make sure that whatever I was
worked at , I did it on time at a minimum cost.

11. Task and Duties
Ensuring that store shelves
are stocked with items that
meet brand standards while
also attracting customers
with new products that will
drive sales.
Coordinating with suppliers to
ensure an adequate supply of
products to meet demand Analyzing
data and making decisions about
pricing and promotions in response
to customer feedback
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12. Conclusion
1. Multitasking
3.Communication skills
4 Better Understanding of the retail Industry
2. Persuasion skill
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‘I wouldn’t mean anything to me , if I didn’t learned anything from
this internship program, so I truly say I've learned so many new
skills I have don’t have before. ‘

13. Conclusion
5. Time Management
3.Better understanding of a supply
chain
4 Better understanding of a customers pont of view .
6. Self - Diciplined
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‘It wouldn’t mean anything to me , if I didn’t learned anything from
this internship program, so I truly say I've learned so many new
skills I have don’t have before, during this 3 month internship
programme‘

14. 14
Conclusion
On the whole, this internship was a useful experience. I have gained
new knowledge, skills . I achieved several of my learning goals
I got insight into professional practice. I learned the different facets of
working within an Retail Industry .
The internship was also good to find out what my strengths and weaknesses
are. This helped me to define what skills and knowledge I have to improve in
the coming time.
At last this internship has given me new insights and motivation to pursue a career in run
out my own departmental store in future. To prepare myself for my future career I can
improve several things. Although, there are some areas that I have to work upon on , like I
have to improve communication skills so that I am able to present and express myself
more confidently.in front of anyone.

15. Thank you
I am thank full to the staff of Singodia Art gallery to
guide me throughout the internship and also Mrs. Parul
Bhargava for let me take this internship opportunity .
kunika
Roll. No. – 15