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STEVE LAFEVER
66 MAPLE AVENUE  ACRA, NY 12405  518.528.7981 (C)  518.622.3933 (H)  LAFEVER@MAIL.COM
Target: LOGISTICS/TRANSPORATION MANAGER | OPERATIONS MANAGER
Highly accomplished Management professional with 30+ years of distinguished performance in both
the private and public sectors, and expertise spanning personnel management, transportation,
contract negotiations, marketing, customer service, and communications. Brings an exceptional
work ethic and proactive leadership approach to hire, train, and build high performing teams; and
execute business objectives for optimal results. Offers superior skills in transportation logistics,
business development, manufacturing and service management, fostering myriad professional
accomplishments, including improving brand awareness, mitigating costs, and driving profit growth.
AREAS OF EXPERTISE
 Strategic Business Planning
 Project Management
 Team Building & Leadership
 Human Resources Management
 Operating Policies & Procedures
 Customer Service
 Contract Negotiations
 Risk Management
 Research & Analysis
 Inventory Control
 Event Coordination
 Financial Management
 Hiring, Training & Coaching
 Meeting/Conference Planning
 Oral & Written Communication
Technical Proficiencies: Microsoft Office Suite (Word, Excel, PowerPoint & Outlook), Lotus Notes,
Adobe Acrobat, UPS Road-net (Omnitracs), SAP, Microsoft Publisher, Internet Research and DOS.
CAREER DEVELOPMENT
Director of Logistics 2015 – Present
Paraco Gas/Kosco Oil – Saugerties, NY
• Executive level position responsible for managing, monitoring and implementing UPS
RoadNet Logistics Transportation Suite Software and attaining key related transportation
metrics.
• Motivate and Supervise and a team of managers, drivers and support staff and retain P&L
responsibility.
• Ensuring proper application of RoadNet, including route creation, analysis, and manipulation
as necessary to ensure the minimum possible miles per stop and most cost efficient delivery
of routes.
• Strengthened business development and increased earnings through enhanced driver
productivity by increasing Average Driver Stops Per Hour (ADSPH) from 1.5 stops PH to 2.6
stops PH.
• Abridged weekly miles per driver by 18%.
• Reduced overtime by 10%.
• Identified and communicate high cost /service areas which included recommendations and
implementation strategies that were adopted and included service parameter changes
combining routes, ensuring proper use of equipment, eliminating duplicative, non-productive
delivery schedules and workforce reduction activities.
Logistics Manager 2014
Empire Merchants North/Member Charmer Sunbelt Group – Coxsackie, NY
• Executive level position responsible for managing, monitoring and implementing UPS
RoadNet Logistics Transportation Suite Software.
• Supervise and assist a team of 45 drivers, a fleet of 40 + vehicles and retain P&L
responsibility.
• Daily order download from SAP (mainframe based distribution software) into RoadNet
application, route creation, analysis, and manipulation as necessary to ensure the minimum
possible miles per stop and most cost efficient delivery of routes.
• Upload completed delivery routes to SAP platform.
• Responsible for effectively communicating with field organization to exchange information as
needed resulting in better delivery times, lower miles and meeting customer time windows.
• Performed information exchange to include data verification related to products for the
delivery area road network.
• Identify and communicate high cost /service areas to include recommendations and
implementation of service parameter changes to increase profitability through combining
routes, ensuring proper use of equipment, reducing miles and eliminating duplicative, non-
productive delivery schedules.
• Strengthened business development and increased earnings through enhanced driver
productivity.
District Service Manager 2000 – 2013
Unifirst Corporation/Tartan Textiles Services, Inc. – Watervliet, NY
Service Management & Team Leadership:
STEVE LAFEVER RESUME, PAGE 2
1. Tasked with senior management of the Plant and Service Department with a keen focus on
boosting sales, profits, and plant/service production & safety.
2. Supervise a team of 27 managers and associates, while maintaining full P&L responsibility and
representing the company before federal, state, and local agencies.
3. Strengthened business development and increased earnings by 23%, recommending new
products and successfully negotiating 3-5 year contractual agreements for over 1000
customers.
Process Improvements & Profit Growth:
4. Covered routes in the absence of the route salesman and supervisors; and increased sales
routes by 20% per representative.
5. Served as a Sarbanes/Oxley, and Records Access Specialist; and resolved potentially devastating
sanctions with OSHA.
6. Drove $100K in annual savings through the Power for Jobs Program with New York Power
Authority, promoting economical electricity for businesses and not-for-profit corporations and
boosting job retention for the state of New York.
7. Conducted safety needs assessments and initiated a Service Department Safety Program,
including route driver/plant safety training in NFPA/HAACP/OSHA/DOL/HAZMAT and related
procedures; route driver training in chemical, gas, and electrical safety; and education
regarding general guidelines, rules, and statues.
8. Revitalized Safety and Technology Programs, saving Unifirst $500K+ annually, 20% reduction
in preventable accidents; and implemented MIS reporting system along with assisting in ISO
certification.
CAREER DEVELOPMENT CONTINUED…
Director 1995 – 1999
New York State Consumer Protection Board, Albany, NY
9. Liaised with PSC, NYSERDA, Legislature, FERC, EnCon, Collective Bargaining Units, and
Stakeholders in all aspects of New York's telecommunications and electric industries.
10. Wrote HTML codes; and developed and updated the nationally recognized Customer Web
Site.
11. Worked closely with the Public Service Commission to ensure the compliance of telecom and
electric companies with health, safety, environmental, and regulatory rules.
12. Designed and disseminated Regulatory and Consumer Protection training brochures, and
conducted statewide consumer training programs.
13. Played an instrumental role in the deregulation of New York’s electric industry, and managed
a budget of $4M in the absence of the Chairman.
Additional Professional Experience
Senior Policy Analyst/Director of Communications – New York State Senate, Albany, NY 5
Years
Director of Communications – New York State Board of Elections, Albany, NY 5 Years
STEVE LAFEVER RESUME, PAGE 3
EDUCATION & PROFESSIONAL DEVELOPMENT
Associate of Applied Science Degree – The State University of New York (SUNY Delhi), Delhi, NY
Courses in Managerial Accounting, Federal Income Taxation, Business Law, Corporate Finance, and
Entrepreneurial Marketing & Strategy – Cornell University, Ithaca, NY
Courses in Public Administration, Organizational Foundation Principles, Personnel and Human
Resources Administration, and Management Information Systems – Russell Sage College, Troy, NY
Standard First Aid Certification with CPR/AED – American Red Cross
COMMUNITY CONTRIBUTIONS & AWARDS
Coach – Greene County Pop Warner
Director – Capital District Pop Warner
Board of Directors – Greene County Pop Warner
Assistant Coach – RCS Basketball
Announcer – Cairo/Durham High School Football
Board of Directors (Former) – Ravena Coeymans | Selkirk (RCS) | After School Activities Program
Volunteer – Cub Scouts Pack 1 Den 80
Silver Microphone Award – New York State Broadcasters Association

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Steve-LaFever-Resume2015a

  • 1. STEVE LAFEVER 66 MAPLE AVENUE  ACRA, NY 12405  518.528.7981 (C)  518.622.3933 (H)  LAFEVER@MAIL.COM Target: LOGISTICS/TRANSPORATION MANAGER | OPERATIONS MANAGER Highly accomplished Management professional with 30+ years of distinguished performance in both the private and public sectors, and expertise spanning personnel management, transportation, contract negotiations, marketing, customer service, and communications. Brings an exceptional work ethic and proactive leadership approach to hire, train, and build high performing teams; and execute business objectives for optimal results. Offers superior skills in transportation logistics, business development, manufacturing and service management, fostering myriad professional accomplishments, including improving brand awareness, mitigating costs, and driving profit growth. AREAS OF EXPERTISE  Strategic Business Planning  Project Management  Team Building & Leadership  Human Resources Management  Operating Policies & Procedures  Customer Service  Contract Negotiations  Risk Management  Research & Analysis  Inventory Control  Event Coordination  Financial Management  Hiring, Training & Coaching  Meeting/Conference Planning  Oral & Written Communication Technical Proficiencies: Microsoft Office Suite (Word, Excel, PowerPoint & Outlook), Lotus Notes, Adobe Acrobat, UPS Road-net (Omnitracs), SAP, Microsoft Publisher, Internet Research and DOS. CAREER DEVELOPMENT Director of Logistics 2015 – Present Paraco Gas/Kosco Oil – Saugerties, NY • Executive level position responsible for managing, monitoring and implementing UPS RoadNet Logistics Transportation Suite Software and attaining key related transportation metrics. • Motivate and Supervise and a team of managers, drivers and support staff and retain P&L responsibility. • Ensuring proper application of RoadNet, including route creation, analysis, and manipulation as necessary to ensure the minimum possible miles per stop and most cost efficient delivery of routes. • Strengthened business development and increased earnings through enhanced driver productivity by increasing Average Driver Stops Per Hour (ADSPH) from 1.5 stops PH to 2.6 stops PH. • Abridged weekly miles per driver by 18%. • Reduced overtime by 10%. • Identified and communicate high cost /service areas which included recommendations and implementation strategies that were adopted and included service parameter changes combining routes, ensuring proper use of equipment, eliminating duplicative, non-productive delivery schedules and workforce reduction activities.
  • 2. Logistics Manager 2014 Empire Merchants North/Member Charmer Sunbelt Group – Coxsackie, NY • Executive level position responsible for managing, monitoring and implementing UPS RoadNet Logistics Transportation Suite Software. • Supervise and assist a team of 45 drivers, a fleet of 40 + vehicles and retain P&L responsibility. • Daily order download from SAP (mainframe based distribution software) into RoadNet application, route creation, analysis, and manipulation as necessary to ensure the minimum possible miles per stop and most cost efficient delivery of routes. • Upload completed delivery routes to SAP platform. • Responsible for effectively communicating with field organization to exchange information as needed resulting in better delivery times, lower miles and meeting customer time windows. • Performed information exchange to include data verification related to products for the delivery area road network. • Identify and communicate high cost /service areas to include recommendations and implementation of service parameter changes to increase profitability through combining routes, ensuring proper use of equipment, reducing miles and eliminating duplicative, non- productive delivery schedules. • Strengthened business development and increased earnings through enhanced driver productivity. District Service Manager 2000 – 2013 Unifirst Corporation/Tartan Textiles Services, Inc. – Watervliet, NY Service Management & Team Leadership: STEVE LAFEVER RESUME, PAGE 2 1. Tasked with senior management of the Plant and Service Department with a keen focus on boosting sales, profits, and plant/service production & safety. 2. Supervise a team of 27 managers and associates, while maintaining full P&L responsibility and representing the company before federal, state, and local agencies. 3. Strengthened business development and increased earnings by 23%, recommending new products and successfully negotiating 3-5 year contractual agreements for over 1000 customers. Process Improvements & Profit Growth: 4. Covered routes in the absence of the route salesman and supervisors; and increased sales routes by 20% per representative. 5. Served as a Sarbanes/Oxley, and Records Access Specialist; and resolved potentially devastating sanctions with OSHA. 6. Drove $100K in annual savings through the Power for Jobs Program with New York Power Authority, promoting economical electricity for businesses and not-for-profit corporations and boosting job retention for the state of New York.
  • 3. 7. Conducted safety needs assessments and initiated a Service Department Safety Program, including route driver/plant safety training in NFPA/HAACP/OSHA/DOL/HAZMAT and related procedures; route driver training in chemical, gas, and electrical safety; and education regarding general guidelines, rules, and statues. 8. Revitalized Safety and Technology Programs, saving Unifirst $500K+ annually, 20% reduction in preventable accidents; and implemented MIS reporting system along with assisting in ISO certification. CAREER DEVELOPMENT CONTINUED… Director 1995 – 1999 New York State Consumer Protection Board, Albany, NY 9. Liaised with PSC, NYSERDA, Legislature, FERC, EnCon, Collective Bargaining Units, and Stakeholders in all aspects of New York's telecommunications and electric industries. 10. Wrote HTML codes; and developed and updated the nationally recognized Customer Web Site. 11. Worked closely with the Public Service Commission to ensure the compliance of telecom and electric companies with health, safety, environmental, and regulatory rules. 12. Designed and disseminated Regulatory and Consumer Protection training brochures, and conducted statewide consumer training programs. 13. Played an instrumental role in the deregulation of New York’s electric industry, and managed a budget of $4M in the absence of the Chairman. Additional Professional Experience Senior Policy Analyst/Director of Communications – New York State Senate, Albany, NY 5 Years Director of Communications – New York State Board of Elections, Albany, NY 5 Years STEVE LAFEVER RESUME, PAGE 3 EDUCATION & PROFESSIONAL DEVELOPMENT Associate of Applied Science Degree – The State University of New York (SUNY Delhi), Delhi, NY Courses in Managerial Accounting, Federal Income Taxation, Business Law, Corporate Finance, and Entrepreneurial Marketing & Strategy – Cornell University, Ithaca, NY Courses in Public Administration, Organizational Foundation Principles, Personnel and Human Resources Administration, and Management Information Systems – Russell Sage College, Troy, NY Standard First Aid Certification with CPR/AED – American Red Cross COMMUNITY CONTRIBUTIONS & AWARDS Coach – Greene County Pop Warner Director – Capital District Pop Warner Board of Directors – Greene County Pop Warner Assistant Coach – RCS Basketball Announcer – Cairo/Durham High School Football Board of Directors (Former) – Ravena Coeymans | Selkirk (RCS) | After School Activities Program
  • 4. Volunteer – Cub Scouts Pack 1 Den 80 Silver Microphone Award – New York State Broadcasters Association