Stop Repeating Yourself! Use Video to Capture Knowledge

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1 like•1,004 views

In every role and organization, individuals leave and take knowledge with them. There are also questions that come up again and again, sometimes needlessly. In this session we’re going to dive into how various types of video (and more) can be used to stop the never ending cycle and keep key information from walking out the door. We’ll specifically take a look at how Virgin Media UK has started using video to capture and share knowledge. Learn how you and others in your organization can stop the need to repeat yourself.

Stop Repeating
Yourself!Use Video to
CaptureKnowledge
#createvideo
@piercemr
Matt Pierce
TechSmith Corporation
@PIERCEMR
www.linkedin.com/in/matthewrpierce/

#createvideo
@piercemr@piercemr
For you, it might feel like this

#createvideo
@piercemr
It’s Easy for me To see video like this

#createvideo
@piercemr
our Journey is forward looking

#createvideo
@piercemr
Problems worth Solving

#createvideo
@piercemr
Capture knowledge before it leaves your organization

#createvideo
@piercemr
Knowledge Goes Missing

#createvideo
@piercemr
Knowledge is locked away

#createvideo
@piercemr
Virgin Media’s solution
Meet Casson
McRae

#createvideo
@piercemr
Record Technical content from
the screen

#createvideo
@piercemr
mobile devices can beused to create video

#createvideo
@piercemr
Can use more professional
Equipment too

#createvideo
@piercemr
Video isn’t Free, but doesn’t have to cost too much

#createvideo
@piercemr
Overall Effort Can be another cost

Speed increases &
Cost Decreases
with practice

#createvideo
@piercemrVideo Hosting - Where do they go?

#createvideo
@piercemr
Internal Networks

#createvideo
@piercemr
External Networks

#createvideo
@piercemr
What about:
Office365
Dropbox
Google drive
more...

#createvideo
@piercemr
Who should Make videos

#createvideo
@piercemr
What about Naysayers, video haters, & sour-faces?

#createvideo
@piercemr
The last Go around

@PIERCEMR
www.linkedin.com/in/matthewrpierce/
Matt Pierce
TechSmith Corporation
Email for Slides
pierce.preso@gmail.com
Use Subject: STC15
#createvideo

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Stop Repeating Yourself! Use Video to Capture Knowledge

1. Stop Repeating Yourself!Use Video to CaptureKnowledge #createvideo @piercemr Matt Pierce TechSmith Corporation @PIERCEMR www.linkedin.com/in/matthewrpierce/

2. #createvideo @piercemr@piercemr For you, it might feel like this

3. #createvideo @piercemr It’s Easy for me To see video like this

4. #createvideo @piercemr our Journey is forward looking

5. #createvideo @piercemr Problems worth Solving

6. #createvideo @piercemr Capture knowledge before it leaves your organization

7. #createvideo @piercemr Knowledge Goes Missing

8. #createvideo @piercemr Knowledge is locked away

9. #createvideo @piercemr Virgin Media’s solution Meet Casson McRae

10. #createvideo @piercemr Record Technical content from the screen

11. #createvideo @piercemr mobile devices can beused to create video

12. #createvideo @piercemr Can use more professional Equipment too

13. #createvideo @piercemr Video isn’t Free, but doesn’t have to cost too much