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© 2014 eprentise. 2013 All rights reserved. 
Jeffrey T. Hare, CPA CISA CIA ERP Risk Advisors 
jhare@erpra.net 
Stay Two Steps Ahead of Your Auditor
© 2014 eprentise. All rights reserved. 
2 
Webinar Mechanics 
• 
Submit text questions. 
• 
Q&A addressed at the end of the session. Answers will be posted within two weeks on our new LinkedIn Group, EBS Answers: http://www.linkedin.com/groups/EBS- Answers-4683349/about 
• 
Everyone will receive an email within 24 hours with a link to view a recorded version of today’s session. 
• 
Polling questions will be presented during the session. If you want CPE credit for this webinar, you must answer all of the polling questions. 
• 
We will be sharing the responses from the poll questions, as well as webinar highlights, on Twitter – be sure to follow us (@eprentise)! 
| 2
© 2014 eprentise. All rights reserved. 
3 
Objectives 
Objective 1: Discover the mysteries behind your audit, and help your auditor find what he or she is looking for. 
Objective 2: Understand the impact of profile options on EBS security and controls. 
Objective 3: Learn about risks related to “Sensitive Administration Page” in EBS and what controls need to be put in place. 
Objective 4: Hear about the most significant change management challenges facing organizations: configuration change management. 
| 3
© 2014 eprentise. 2013 All rights reserved. 
eprentise Can… 
…So Our Customers Can: 
Consolidate Multiple EBS Instances 
Change Underlying Structures and Configurations 
 
Chart of Accounts, Other Flexfields 
 
Inventory Organizations 
 
Operating Groups, Legal Entities, Ledgers 
 
Calendars 
 
Costing Methods 
Resolve Duplicates, Change Sequences, IDs 
Separate Data 
: Transformation Software for E-Business Suite 
Reduce Operating Costs and Increase Efficiencies 
 
Shared Services 
 
Data Centers 
Adapt to Change 
 
Align with New Business Initiatives 
 
Mergers, Acquisitions, Divestitures 
 
Pattern-Based Strategies 
• 
Make ERP an Adaptive Technology 
Avoid a Reimplementation 
Reduce Complexity and Control Risk 
Improve Business Continuity, Service Quality and Compliance 
Establish Data Quality Standards and a Single Source of Truth 
Company Overview: Incorporated 2007  Helene Abrams, CEO | 4
© 2014 eprentise. 2013 All rights reserved. 
ERP Risk Advisors 
ERP Risk Advisors is a leading provider of Risk Advisory services for organizations using Oracle Applications. We provide consulting and training services related to compliance, security, risk management, and controls. We also assist organizations in implementing GRC-related software from industry-leading companies. 
| 5
© 2014 eprentise. 2013 All rights reserved. 
Today’s Speaker: Jeffrey T. Hare, CPA CISA CIA 
CEO of ERP Risk Advisors 
Background includes public accounting (including Big 4 experience), industry, and Oracle Applications consulting experience 
Has been working in the Oracle Applications space since 1998 with implementation, upgrade, and support experience 
First solo book project "Oracle E-Business Suite Controls: Application Security Best Practices" was released in 2009; significant update and expansion of the book coming later in 2014 – will be called “Oracle E- Business Suite Controls: Foundational Principles” | 6
© 2014 eprentise. 2013 All rights reserved. 
Hot Topics in Internal Controls and Security 
Profile options – what are they and why should you be concerned? 
Forms that allow SQL Injection and Operating Scripts to be executed from the applications. 
Configuration Change Management policy and procedures | 7
© 2014 eprentise. 2013 All rights reserved. 
What are Profile Options? Examples 
Utilities: Diagnostics 
FND: Diagnostics 
GL: Journal Review Required 
FND: Personalization Region Link Enabled 
Sign-On:Notification | 8
© 2014 eprentise. 2013 All rights reserved. 
How Profile Options are Set 
System Profile Values 
| 9
© 2014 eprentise. 2013 All rights reserved. 
How Profile Options are Set (Continued) 
Personal Profile Values 
| 10
© 2014 eprentise. 2013 All rights reserved. 
How Profile Options are Defined - Examples | 11
© 2014 eprentise. 2013 All rights reserved. 
How Profile Options are Defined - Examples | 12
© 2014 eprentise. 2013 All rights reserved. 
How Profile Options are Defined - Examples | 13
© 2014 eprentise. 2013 All rights reserved. 
How Profile Options are Defined - Examples | 14
© 2014 eprentise. 2013 All rights reserved. 
Best Practices for Profile Options: 
Risk Assessment related to profile option values 
Should they be set in Production? 
When should they be set? 
At what level – Site, Application, Responsibility, User 
Should they go through the change management process? 
Who should approve them? 
Review all profile options that are set after the risk assessment 
Update the risk assessment for new profile options that need to be set 
Audit all changes to profile options to ensure compliance with policy and risk assessment | 15
© 2014 eprentise. 2013 All rights reserved. 
What are SQL Forms? 
See 189367.1 – 11i 
See 403537.1 – R12 
See 1334930.1 – R12 
Forms that allow SQL statements to be executed from within them and, in some cases, operating system scripts to be run as well. 
Oracle Recommendations from prior version of 189367.1 / 403537.1: 
 
LIMIT ACCESS TO FORMS ALLOWING SQL ENTRY 
 
To improve flexibility, some forms allow users to enter SQL statements. Unfortunately, this feature may be abused. “Appendix B: Security Setup Forms That Accept SQL Statement” on page 49 contains a list of Forms that allow the user to edit code, add code or otherwise affect executable code. Restrict access to these forms by assigning the responsibility to a small group of users. Consider auditing the database tables listed in the appendix. | 16
© 2014 eprentise. 2013 All rights reserved. 
Versions of Oracle’s ‘Best Practice’ Documents: 
Version: 3.0.5 July 2007 – MOS Note 189367.1 – Best Practices for Securing Oracle E-Business Suite 
| 17
© 2014 eprentise. 2013 All rights reserved. 
Versions of Oracle’s ‘Best Practice’ Documents: 
Document 403537.1 – name changes to Secure Configuration Guide for Oracle E-Business Suite 
| 18 
Guidance related to monitoring is taken out:
© 2014 eprentise. 2013 All rights reserved. 
Examples of SQL 
Define Alerts 
Collection Plans (Quality module) 
BOM Deletion Statements | 19
© 2014 eprentise. 2013 All rights reserved. 
Examples of Ways to Commit Fraud | 20
© 2014 eprentise. 2013 All rights reserved. 
Another Example: | 21
© 2014 eprentise. 2013 All rights reserved. 
Another Example (Continued): | 22
© 2014 eprentise. 2013 All rights reserved. 
List of “Sensitive Administration Forms” from 1334930.1 
Define Alert, Concurrent Programs (System Administrator Mode), Concurrent Program Executables, Profile Options, Applications, Data Groups, ORACLE Usernames, Attribute Mapping Details, Define Data Stream, Custom Stream Advanced Setup, Audit Statements, Define Dynamic Resource Groups, Business Rule Workbench, Validation Templates, Attribute Mapping, Attribute Mapping, Objects Meta-data, Spreadtable Metadata Administration, SpreadTable Diagnostics, JTFGANTT, Define WMS Rules, Create Pricing Formulas, New Attribute Mapping, Workflow Process Configuration Framework, Workflow Activity Approval , Configuration Framework, Approvals Management, PL/SQL tester, Write Formula, Define Function, Create QuickPaint Inquiry, Define Assignment Set, Dynamic Trigger Maintenance, Define Security Profile, Descriptive Flexfield Segments, Flexfield Value Sets, Fast Formula Define, Collection Plans, AutoAccounting Rules, Define Query Objects, Delete Constraints, Delete Constraints: Update, Document Entities, Printer Drivers, Collection Elements, Create Custom Sql Page, Data Source LOV Definition Page, Create Parameterized Query Template, Create page for Profiles, Search page for Profiles, Update page for Profiles, Define page for Profile Values, Function Search, SSWA Maintain Objects, Help Utility, Object Details, IBU_A_PZ_FN, IBU_A_UG_FN, IEU_PROVIDER_SITE, JTF_FM_ALLQUERY, JTF_FM_VIEWDOCS, Create Test, Maintain SCORM Adapter Properties, Maintain Learning Object Properties, Define Custom SQL Fields 
Several we have identified that aren’t even in the Oracle MOS Note: AutoAccounting Rules, Define Query Objects, Delete Constraints, Delete Constraints: Update, Define Custom SQL Fields | 23
© 2014 eprentise. 2013 All rights reserved. 
Best Practices Related to SQL Forms 
Access should be tightly restricted to just the users management approves having access – suggest SaaS service to find out who has access to all SQL forms 
All activity in the forms should go through your change management process 
All code going through the forms should be subject to a peer review before it is entered 
All activity within the forms should be audited using a trigger or log-based solution 
All activity should be reconciled back to approved activity 
For unauthorized changes, appropriate actions must be taken to plug the holes | 24
© 2014 eprentise. 2013 All rights reserved. 
Configuration Change Management 
ERP Systems – dormant code that is enabled through configurations 
Impact of enabling functionality is same as ‘development’ activity 
Do your policies and procedures acknowledge risks of changes to configurations having the impact of code change? 
Have you performed a risk assessment to identify which configurations have the impact of code change? 
Has your security been designed taking into account 
Are you monitoring changes to configurations similar to ways you are/ should be monitoring changes made through SDLC/object oriented development | 25
© 2014 eprentise. 2013 All rights reserved. 
Types of Changes Subject to Change Management 
Development / SDLC 
Patching 
Security 
Configurations | 26
© 2014 eprentise. 2013 All rights reserved. 
Questions? | 27
© 2014 eprentise. 2013 All rights reserved. 
Thank You! 
- One World, One System, A Single Source of Truth - 
Jeffrey T. Hare, CPA CISA CIA 
ERP Risk Advisors | www.erpra.net 
jhare@erpra.net | 970.324.1450 
Answers from this session will be posted within two weeks on the LinkedIn Group, EBS Answers: http://www.linkedin.com/groups/EBS-Answers-4683349/about | 28

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Stay Two Steps Ahead of Your Auditor

  • 1. © 2014 eprentise. 2013 All rights reserved. Jeffrey T. Hare, CPA CISA CIA ERP Risk Advisors jhare@erpra.net Stay Two Steps Ahead of Your Auditor
  • 2. © 2014 eprentise. All rights reserved. 2 Webinar Mechanics • Submit text questions. • Q&A addressed at the end of the session. Answers will be posted within two weeks on our new LinkedIn Group, EBS Answers: http://www.linkedin.com/groups/EBS- Answers-4683349/about • Everyone will receive an email within 24 hours with a link to view a recorded version of today’s session. • Polling questions will be presented during the session. If you want CPE credit for this webinar, you must answer all of the polling questions. • We will be sharing the responses from the poll questions, as well as webinar highlights, on Twitter – be sure to follow us (@eprentise)! | 2
  • 3. © 2014 eprentise. All rights reserved. 3 Objectives Objective 1: Discover the mysteries behind your audit, and help your auditor find what he or she is looking for. Objective 2: Understand the impact of profile options on EBS security and controls. Objective 3: Learn about risks related to “Sensitive Administration Page” in EBS and what controls need to be put in place. Objective 4: Hear about the most significant change management challenges facing organizations: configuration change management. | 3
  • 4. © 2014 eprentise. 2013 All rights reserved. eprentise Can… …So Our Customers Can: Consolidate Multiple EBS Instances Change Underlying Structures and Configurations  Chart of Accounts, Other Flexfields  Inventory Organizations  Operating Groups, Legal Entities, Ledgers  Calendars  Costing Methods Resolve Duplicates, Change Sequences, IDs Separate Data : Transformation Software for E-Business Suite Reduce Operating Costs and Increase Efficiencies  Shared Services  Data Centers Adapt to Change  Align with New Business Initiatives  Mergers, Acquisitions, Divestitures  Pattern-Based Strategies • Make ERP an Adaptive Technology Avoid a Reimplementation Reduce Complexity and Control Risk Improve Business Continuity, Service Quality and Compliance Establish Data Quality Standards and a Single Source of Truth Company Overview: Incorporated 2007  Helene Abrams, CEO | 4
  • 5. © 2014 eprentise. 2013 All rights reserved. ERP Risk Advisors ERP Risk Advisors is a leading provider of Risk Advisory services for organizations using Oracle Applications. We provide consulting and training services related to compliance, security, risk management, and controls. We also assist organizations in implementing GRC-related software from industry-leading companies. | 5
  • 6. © 2014 eprentise. 2013 All rights reserved. Today’s Speaker: Jeffrey T. Hare, CPA CISA CIA CEO of ERP Risk Advisors Background includes public accounting (including Big 4 experience), industry, and Oracle Applications consulting experience Has been working in the Oracle Applications space since 1998 with implementation, upgrade, and support experience First solo book project "Oracle E-Business Suite Controls: Application Security Best Practices" was released in 2009; significant update and expansion of the book coming later in 2014 – will be called “Oracle E- Business Suite Controls: Foundational Principles” | 6
  • 7. © 2014 eprentise. 2013 All rights reserved. Hot Topics in Internal Controls and Security Profile options – what are they and why should you be concerned? Forms that allow SQL Injection and Operating Scripts to be executed from the applications. Configuration Change Management policy and procedures | 7
  • 8. © 2014 eprentise. 2013 All rights reserved. What are Profile Options? Examples Utilities: Diagnostics FND: Diagnostics GL: Journal Review Required FND: Personalization Region Link Enabled Sign-On:Notification | 8
  • 9. © 2014 eprentise. 2013 All rights reserved. How Profile Options are Set System Profile Values | 9
  • 10. © 2014 eprentise. 2013 All rights reserved. How Profile Options are Set (Continued) Personal Profile Values | 10
  • 11. © 2014 eprentise. 2013 All rights reserved. How Profile Options are Defined - Examples | 11
  • 12. © 2014 eprentise. 2013 All rights reserved. How Profile Options are Defined - Examples | 12
  • 13. © 2014 eprentise. 2013 All rights reserved. How Profile Options are Defined - Examples | 13
  • 14. © 2014 eprentise. 2013 All rights reserved. How Profile Options are Defined - Examples | 14
  • 15. © 2014 eprentise. 2013 All rights reserved. Best Practices for Profile Options: Risk Assessment related to profile option values Should they be set in Production? When should they be set? At what level – Site, Application, Responsibility, User Should they go through the change management process? Who should approve them? Review all profile options that are set after the risk assessment Update the risk assessment for new profile options that need to be set Audit all changes to profile options to ensure compliance with policy and risk assessment | 15
  • 16. © 2014 eprentise. 2013 All rights reserved. What are SQL Forms? See 189367.1 – 11i See 403537.1 – R12 See 1334930.1 – R12 Forms that allow SQL statements to be executed from within them and, in some cases, operating system scripts to be run as well. Oracle Recommendations from prior version of 189367.1 / 403537.1:  LIMIT ACCESS TO FORMS ALLOWING SQL ENTRY  To improve flexibility, some forms allow users to enter SQL statements. Unfortunately, this feature may be abused. “Appendix B: Security Setup Forms That Accept SQL Statement” on page 49 contains a list of Forms that allow the user to edit code, add code or otherwise affect executable code. Restrict access to these forms by assigning the responsibility to a small group of users. Consider auditing the database tables listed in the appendix. | 16
  • 17. © 2014 eprentise. 2013 All rights reserved. Versions of Oracle’s ‘Best Practice’ Documents: Version: 3.0.5 July 2007 – MOS Note 189367.1 – Best Practices for Securing Oracle E-Business Suite | 17
  • 18. © 2014 eprentise. 2013 All rights reserved. Versions of Oracle’s ‘Best Practice’ Documents: Document 403537.1 – name changes to Secure Configuration Guide for Oracle E-Business Suite | 18 Guidance related to monitoring is taken out:
  • 19. © 2014 eprentise. 2013 All rights reserved. Examples of SQL Define Alerts Collection Plans (Quality module) BOM Deletion Statements | 19
  • 20. © 2014 eprentise. 2013 All rights reserved. Examples of Ways to Commit Fraud | 20
  • 21. © 2014 eprentise. 2013 All rights reserved. Another Example: | 21
  • 22. © 2014 eprentise. 2013 All rights reserved. Another Example (Continued): | 22
  • 23. © 2014 eprentise. 2013 All rights reserved. List of “Sensitive Administration Forms” from 1334930.1 Define Alert, Concurrent Programs (System Administrator Mode), Concurrent Program Executables, Profile Options, Applications, Data Groups, ORACLE Usernames, Attribute Mapping Details, Define Data Stream, Custom Stream Advanced Setup, Audit Statements, Define Dynamic Resource Groups, Business Rule Workbench, Validation Templates, Attribute Mapping, Attribute Mapping, Objects Meta-data, Spreadtable Metadata Administration, SpreadTable Diagnostics, JTFGANTT, Define WMS Rules, Create Pricing Formulas, New Attribute Mapping, Workflow Process Configuration Framework, Workflow Activity Approval , Configuration Framework, Approvals Management, PL/SQL tester, Write Formula, Define Function, Create QuickPaint Inquiry, Define Assignment Set, Dynamic Trigger Maintenance, Define Security Profile, Descriptive Flexfield Segments, Flexfield Value Sets, Fast Formula Define, Collection Plans, AutoAccounting Rules, Define Query Objects, Delete Constraints, Delete Constraints: Update, Document Entities, Printer Drivers, Collection Elements, Create Custom Sql Page, Data Source LOV Definition Page, Create Parameterized Query Template, Create page for Profiles, Search page for Profiles, Update page for Profiles, Define page for Profile Values, Function Search, SSWA Maintain Objects, Help Utility, Object Details, IBU_A_PZ_FN, IBU_A_UG_FN, IEU_PROVIDER_SITE, JTF_FM_ALLQUERY, JTF_FM_VIEWDOCS, Create Test, Maintain SCORM Adapter Properties, Maintain Learning Object Properties, Define Custom SQL Fields Several we have identified that aren’t even in the Oracle MOS Note: AutoAccounting Rules, Define Query Objects, Delete Constraints, Delete Constraints: Update, Define Custom SQL Fields | 23
  • 24. © 2014 eprentise. 2013 All rights reserved. Best Practices Related to SQL Forms Access should be tightly restricted to just the users management approves having access – suggest SaaS service to find out who has access to all SQL forms All activity in the forms should go through your change management process All code going through the forms should be subject to a peer review before it is entered All activity within the forms should be audited using a trigger or log-based solution All activity should be reconciled back to approved activity For unauthorized changes, appropriate actions must be taken to plug the holes | 24
  • 25. © 2014 eprentise. 2013 All rights reserved. Configuration Change Management ERP Systems – dormant code that is enabled through configurations Impact of enabling functionality is same as ‘development’ activity Do your policies and procedures acknowledge risks of changes to configurations having the impact of code change? Have you performed a risk assessment to identify which configurations have the impact of code change? Has your security been designed taking into account Are you monitoring changes to configurations similar to ways you are/ should be monitoring changes made through SDLC/object oriented development | 25
  • 26. © 2014 eprentise. 2013 All rights reserved. Types of Changes Subject to Change Management Development / SDLC Patching Security Configurations | 26
  • 27. © 2014 eprentise. 2013 All rights reserved. Questions? | 27
  • 28. © 2014 eprentise. 2013 All rights reserved. Thank You! - One World, One System, A Single Source of Truth - Jeffrey T. Hare, CPA CISA CIA ERP Risk Advisors | www.erpra.net jhare@erpra.net | 970.324.1450 Answers from this session will be posted within two weeks on the LinkedIn Group, EBS Answers: http://www.linkedin.com/groups/EBS-Answers-4683349/about | 28