SlideShare a Scribd company logo
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30% An outsider looking in
CHANGE 
20 years ago in 
Rotterdam
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
:::::::::::::: 
:::::::::::::: 
:::::::::::::: 
:::::::::::::: 
: 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
CHANGE
A closer look 
@ changing 
mindshifts in 
the art of 
city making
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
CHANGE 
Are you still 
austere & cold
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
Or 
recaptured 
playfulness 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
CHANGE 
Driven by humane 
approach to city 
making or love of 
architecture
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
CHANGE 
Driven by ethics 
& principles or 
merely the land 
value & property 
logic
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
CHANGE
CHANGE
CHANGE 
Is this a city of 
projects or is the 
city the project
CHANGE 
Is this a copy of a 
copy of a copy
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
CHANGE
CHANGE
CHANGE
CHANGE
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
CHANGE 
CHANGE
Then I discovered the 
word: uitwaaien
CHANGE 
Retailers property 
developers 
architects – good 
city makers
CHANGE 
Is there a narrow 
skills base in city 
making
CHANGE 
Is tomorrow’s 
heritage being 
built today
CHANGE 
Is our definition 
of capital & profit 
& success good 
enough
Silo Mentality 
What seems like a profit becomes a loss
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Containers versus contents ….. 
Strategic agility 
32.8% 42.6% 61.0% 44% 
leadership vision 
The impact Overall total if 49.73% investment 48.21% 67.55% 51.30% 
in people
CHANGE 
Next steps for 
imagination & 
creativity
PLACES & 
The management of fragility & complexity 
Technology 
Switching stations 
Logistics 
Self-regulating control devices 
Networks 
Open data 
Quality 
Grids 
The complicated & 
the complex 
Big data management 
Radar tracking 
Professionalism 
Maintenance 
Orchestration 
Cables 
Handling capacity 
Sensors 
Alignment 
Traffic flow 
Effectiveness 
Supply chain 
Outsourcing 
Emotions 
Diversity Rich & poor
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
CHANGE
Creativity is the flexible 
renewable resource & 
source of any innovation & 
development & heritage a 
non-renewable resource
New language & new concepts
PLACES & 
The management of fragility & complexity 
theconclusion for me 
The soft is the hard
This is your historic city. The 
City 0.0
This is The City 1.0
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall Planning tot1al .0 49f.73o% cu4s8.21e% s o67n.55% the51.3 0%physical
Transport 1.0 focuses cars & roads
CHANGE 
Urban engineering paradigm
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30% 
Economics 1.0 the factory
Technology 1.0 less user control
Culture 1.0: 
The repertoire
CHANGE
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
COMEDIA
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
This is The City 2.0 it is 
Political & public 
37.9% 29.7% 54.8% 33% 
framework 
about Strategic …soft agility 
32.8% place 42.6% 61.0% leadership vision 
making 
44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Planning 2.0 = more 
participative & imaginative
Transport 2.0 mobility & walkability
Economics 2.0: The science park
Technology 2.0 more interactive
Transport thinking is mobility
Culture 2.0
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Silo Mentality
Silo Mentality
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
CHANGE
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Perhaps even The 
Talent development & 
learning landscape 
City 3.0 it is about … 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
Economics 3.0: The creative zone
CHANGE 
CHANGE
CHANGE
Technology 3.0 more user control
CHANGE 
Seamless connectivity
Planning 3.0: Integrated & holistic
Urban design 3.0 greater intimacy 
compaction
CHANGE 
Urban design 3.0 A new aesthetics
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Culture 3.0
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall New idteotal as49.7 3%ne4e8.21%d o67.55%ld b51.30%uildings
Concluding civic 
urbanity…………
The Other Invisible Hand 
BB 
BB 
B
COMEDIA
COMEDIA
COMEDIA
The aesthetic responsibility
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Audience High level private & 
community 
stakeholders 
Younger officials & 
professionals 
Senior officials External assessment 
Liveability & well-being 68.2% 67.0% 74.8% 65% 
Distinctiveness diversity 
vitality 
65.2% 62.9% 75.8% 53% 
Openness trust tolerance 
accessibility 
62.1% 60.4% 71.9% 66% 
Entrepreneurship 
exploration & innovation 
52.0% 46.2% 61.1% 57% 
The place & place-making 47.0% 49.5% 64.8% 43% 
Communications 
connectivity & networking 
45.2% 34.0% 68.2% 42% 
Professionalism & 
effectiveness 
44.5% 44.8% 68.9% 57% 
Talent development & 
learning landscape 
43.4% 44.0% 74.2% 53% 
Political & public 
framework 
37.9% 29.7% 54.8% 33% 
Strategic agility 
leadership vision 
32.8% 42.6% 61.0% 44% 
Overall total 49.73% 48.21% 67.55% 51.30%
Silo Mentality
The City 3.0 & Culture 3.0 
require physical transformation
CHANGE 
The City 3.0 & Culture 3.0 
change the operating dynamics
COMEDIA 
principles
CHANGE
CHANGE
CHANGE
At the tail 
end of 
thinking 
about 
cities & 
the global 
economy 
…
…… at the 
forefront 
of the 
emerging 
thinking & 
economy
Silo Mentality

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Stadsdebat 2014 Woonstad Rotterdam - Charles Landry

  • 1. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30% An outsider looking in
  • 2. CHANGE 20 years ago in Rotterdam
  • 3. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking :::::::::::::: :::::::::::::: :::::::::::::: :::::::::::::: : 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 4.
  • 5.
  • 7. A closer look @ changing mindshifts in the art of city making
  • 8. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 9. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 10. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 11. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 12. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 13.
  • 14. CHANGE Are you still austere & cold
  • 15. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 16. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 17. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 18.
  • 19.
  • 20. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 21. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 22. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility Or recaptured playfulness 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 23.
  • 24. CHANGE Driven by humane approach to city making or love of architecture
  • 25. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 26. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 27. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 28.
  • 29. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 30.
  • 31. CHANGE Driven by ethics & principles or merely the land value & property logic
  • 32. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 34.
  • 35.
  • 37. CHANGE Is this a city of projects or is the city the project
  • 38.
  • 39. CHANGE Is this a copy of a copy of a copy
  • 40. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 45.
  • 46. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 47. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 48. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 49. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 50. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 51. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 52. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 53. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 54. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 55. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 56.
  • 57.
  • 58.
  • 59.
  • 61. Then I discovered the word: uitwaaien
  • 62. CHANGE Retailers property developers architects – good city makers
  • 63. CHANGE Is there a narrow skills base in city making
  • 64. CHANGE Is tomorrow’s heritage being built today
  • 65. CHANGE Is our definition of capital & profit & success good enough
  • 66. Silo Mentality What seems like a profit becomes a loss
  • 67.
  • 68.
  • 69. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Containers versus contents ….. Strategic agility 32.8% 42.6% 61.0% 44% leadership vision The impact Overall total if 49.73% investment 48.21% 67.55% 51.30% in people
  • 70. CHANGE Next steps for imagination & creativity
  • 71. PLACES & The management of fragility & complexity Technology Switching stations Logistics Self-regulating control devices Networks Open data Quality Grids The complicated & the complex Big data management Radar tracking Professionalism Maintenance Orchestration Cables Handling capacity Sensors Alignment Traffic flow Effectiveness Supply chain Outsourcing Emotions Diversity Rich & poor
  • 72.
  • 73.
  • 74. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 75. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 76.
  • 78. Creativity is the flexible renewable resource & source of any innovation & development & heritage a non-renewable resource
  • 79.
  • 80. New language & new concepts
  • 81. PLACES & The management of fragility & complexity theconclusion for me The soft is the hard
  • 82. This is your historic city. The City 0.0
  • 83. This is The City 1.0
  • 84. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 85. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall Planning tot1al .0 49f.73o% cu4s8.21e% s o67n.55% the51.3 0%physical
  • 86. Transport 1.0 focuses cars & roads
  • 88.
  • 89. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30% Economics 1.0 the factory
  • 90. Technology 1.0 less user control
  • 91. Culture 1.0: The repertoire
  • 92.
  • 94.
  • 95. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 97. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% This is The City 2.0 it is Political & public 37.9% 29.7% 54.8% 33% framework about Strategic …soft agility 32.8% place 42.6% 61.0% leadership vision making 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 98.
  • 99.
  • 100.
  • 101.
  • 102. Planning 2.0 = more participative & imaginative
  • 103. Transport 2.0 mobility & walkability
  • 104.
  • 105.
  • 106.
  • 107. Economics 2.0: The science park
  • 108. Technology 2.0 more interactive
  • 111. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 112. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 113.
  • 116. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 117. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 118. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 119. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 120. CHANGE
  • 121. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Perhaps even The Talent development & learning landscape City 3.0 it is about … 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 122.
  • 123.
  • 124. CHANGE
  • 125.
  • 126. CHANGE
  • 127. CHANGE
  • 128. CHANGE
  • 129. CHANGE
  • 130. Economics 3.0: The creative zone
  • 132. CHANGE
  • 133. Technology 3.0 more user control
  • 135.
  • 137. Urban design 3.0 greater intimacy compaction
  • 138. CHANGE Urban design 3.0 A new aesthetics
  • 139. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 140.
  • 142. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall New idteotal as49.7 3%ne4e8.21%d o67.55%ld b51.30%uildings
  • 143.
  • 144.
  • 145.
  • 146.
  • 148.
  • 149. The Other Invisible Hand BB BB B
  • 150.
  • 151.
  • 152.
  • 153.
  • 157.
  • 158.
  • 160.
  • 161. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 162. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 163. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 164. Audience High level private & community stakeholders Younger officials & professionals Senior officials External assessment Liveability & well-being 68.2% 67.0% 74.8% 65% Distinctiveness diversity vitality 65.2% 62.9% 75.8% 53% Openness trust tolerance accessibility 62.1% 60.4% 71.9% 66% Entrepreneurship exploration & innovation 52.0% 46.2% 61.1% 57% The place & place-making 47.0% 49.5% 64.8% 43% Communications connectivity & networking 45.2% 34.0% 68.2% 42% Professionalism & effectiveness 44.5% 44.8% 68.9% 57% Talent development & learning landscape 43.4% 44.0% 74.2% 53% Political & public framework 37.9% 29.7% 54.8% 33% Strategic agility leadership vision 32.8% 42.6% 61.0% 44% Overall total 49.73% 48.21% 67.55% 51.30%
  • 166.
  • 167.
  • 168. The City 3.0 & Culture 3.0 require physical transformation
  • 169. CHANGE The City 3.0 & Culture 3.0 change the operating dynamics
  • 170.
  • 171.
  • 172.
  • 174.
  • 175.
  • 176.
  • 177. CHANGE
  • 178. CHANGE
  • 179. CHANGE
  • 180.
  • 181. At the tail end of thinking about cities & the global economy …
  • 182. …… at the forefront of the emerging thinking & economy