11. Define Outputs Develop Project Charter Team Project Charter Understand Project Plan and Work Plan Understand DMAIC Approach Measurable Customer Req Team & Organizational Roles High Level Process Map & Responsibilities (SIPOC) Develop Team Guidelines Prepare tollgate presenta- Develop Project Goals tions & communicate Prepare for Measure Phase Lessons Learned Define
12. Measure Outputs Basic Statistics & Probability Data Collection Plan Data Distributions Sampling Plan Types of Data Validate Measurement Sys. Gage R&R Revisit Problem Statement Types of Sampling Calculate Baseline σ Cost of Poor Quality Prepare Tollgate Review RTY (First, Final Pass) Prepare for Analyze Phase Calculate Discrete & Continuous Lessons Learned Sigma Process Mapping Measure
13. Analyze Outputs Failure Modes and Effects Analysis Determine KPIVs & KPOVs Confidence Intervals Determine Root Causes Hypothesis Testing for Improve Phase Perato Analysis Prepare Tollgate Review Run Charts Prepare for Improve Phase Cause and Effect Lessons Learned Analysis of Variance (ANOVA) Regression and Correlation Analyze
14. Improve Outputs Design of Experiments Develop DOE Plan Full Factorial Experiment Develop DOE Pilot 2 K Factorial Experiment Checklist Implement Process Changes Prepare Tollgate Review Prepare for Control Phase Lessons Learned Improve
15. Control Outputs Control Plans Understand Control Plans Statistical Process Control Understand Control Mistake Proofing Charting ISO 9001 & 6 σ Prepare Tollgate Review Develop On-going Scorecards Lessons Learned Control