標竿學習的價值

This document provides a biography of Frank Toney, an expert in project management. It discusses Toney's extensive experience and credentials in project management, including his role leading benchmarking forums involving over 130 large companies. The document also discusses how benchmarking, or observing and duplicating best practices of other high-performing organizations, has been an important decision-making approach throughout history, dating back to ancient Chinese and Italian thinkers. Benchmarking allows companies to immediately improve their project management capabilities.