SparkSupport IT Infrastructure Management Service

I IF A T U T R
TN R SR C U E
S R IE
E VC S
I S ri s evrd o r y
T ev e, lee Y u Wa!
c D i

w w saku p rc m
w . rsp ot o
p
.

C R O A E V R IW
O P R T O E VE
Saku p ria aae Isri poi r ed ur rdn oh I i Saku p rw s
prSp ot m ngdT ev e rv e ha q at e iKcin a prSp ot a
s
c
d
e
,d.
fu ddi teya 20 a a I cnu n, evr ngm n &S w r D vl m n
o n e n h er 06 s n T o sl g Sre Maae et o ae ee p et
o
cm ay n s c te hs okd l e wt vr u S ' n etrre lns ru d h
o pn ad i ehn a w r c sy i ai s ME ad nepi cetao n te
n
e o
h o
s
s i
w r t hlte b i s o gr oe ffic n &m r ai b s es
ol o e hm ud t ne m r e i t oe ge ui s
d
p
l r
,
e
l
n .
B l eai h h flx lIpoesssa l s ev e evr &de d m i eprs,
ye rg g i l eie T rcs ,eme sri dley ep o a xe e
v n gy b
e
s
c i
n
Saku p rcniet dles b e “eun nnet et Te bi t poi ed
prSp oto stnl evra e rRtr o I s n” h aiyo rv e n s y i
v m
.
l
t
d
t-n Isl o so b s es a eal Saku p rt l g em b s es atesi
oed T o n fr ui s hs nb d prSp oto o tr ui s pr r p
u
n
e
n
n
n hs
ta fs ro n o sm rvm ns o m mb s es efr ac l e fr u cet.
htot cn u u ipoe et& p u ui spr m nee l o o rlns
e
n
o
vs
i '
Wi a t n mn sto e g bl sri poi r u dr ad g h cet bs t
t s o g i e t b a l aI ev e rv e & n es n i te ln' ai o
h r
d
o T
c
d
t n
i s s
scesSaku p rhs en o n ulgo i a a rk aeO r n aei pso
ucs prSp ot a be cn o s rwn t bi pc. u u w vr g as n
,
y
g
s
n
i
ad rf s nlmt w ra a“x n e m m e”o h cs m r c b s esT ed
n poe i as o ok s net dd e br t te ut e' r ui sInes
so i
e
o si
n
ad e te “ nhs las i n s cm t v avnaen e g hipe r d
n hl hm Wi a a y g e u a o pe e datg ibi te rf r
p
”
w
v
n
r ee
pr es
at r
n .

"pr upr hsbe a getpr e f m te fis dyo or
Sak pot a en
S
ra at r r
n
o h r a fu
t
eggm n. e cniet w r t o mz orToea os n
nae ethy ostnl ok o p i u I pr n ad
T
s y
e
o ei oa v sl oso nue i qatad ffic n pr r ac.
ff r nv e o n t esrh h ul n e i t ef m ne
n
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g
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y
e
o
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roe te ae nwe al n es t cm ui twt
,
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h

- . nrwSAS osl g
Mr de , L C nu n
A

K YHG LG T
E IH IH S
6 yas fxei c ig bl sri dley
+ ero epr nen l aI ev e evr
e
o T
c i .
C niet rw h oe 3%C G .
o stn go t – vr 0 A R
s
O e 1 cs m rwt rl o sioe 4 er
vr 0 ut es i e nh vr yas
o
h a
p
.
Ma ry fn ul vn ermei n cet.
j i o an ar eu f
ot
e
o x g lns
s
i '
Pocv sri o ei s i a t n fcs n C s m r egt
ra e ev e ﬀ r g wt s o gou o “ut e D lh”
c
n
h r
o
i .
S ilflw IL u enso Isri m ngm n.
tcyoo sT gi le frT ev e aae et
rt l
I di
c

O R A U P O O IIN
U V L E R P STO
Et peer l n st Winnst sae i s n rw rs
nr rnui Mi e : l geso hr rk ad e ad.
e
a
d
l
i
s
Pr nle a e o t eey ln f msn r aae et
es azd n n o vr cetr ei m ngm n.
o i
i o
o
C m i eto utm r egt
o mt n t cs e dlh.
m
o
i
Esr g 0%t nprnyn ht e o
nui 10 r saec iw a w d .
n
a
F x l&C s mzd nae et pin m dl
l ie ut i eggm n & ri o e .
eb
o e
cg
s
H v te aaiyo rv eu set mo I rs utr Maae et
ae h cpbi t poi fl pc u f f t c e ngm n
l
t
d l
r
nar u
ev e.
c
Sri s

IF A T U T R MA A E N
N R S R C U E N G ME T
S R IE :V R IW
E VC SO E VE
A etrre sa te II rs utr t sp ot ui sgo t, aai dtbss
s nepi scl hi Tn at c e o u p rb s es rw hm ng g a ae,
s
e r f r u
n
n
a
apc o s nt ok bcm s gulgak h h a oew e i enl sucs
p la n & ew r eo e a ren ts w i cn vr hl n rar o r .
i
s
i
c
m t
e
e
Saku p rs e dfi e Sri Lvl gem ns SAs poi s u cet wt te
prSp ot w l end ev e ee A re et ( ' rv e o r lns i h
' l
c
L )
d
i
h
asrne fo stn &spr r efr ac. ad vr o rh m ngm n o yu I
s ac o cniet u ei pr m neH n oe yu te aae et fo rT
u
s
o
o
i rs utr t Saku p radsy eot s esreI m ngm n. poi te
n at c e o prSp ot n a hl o t s f T aae etWe rv e h
f r u
l
r
e
d
leteh o g,prds to w i ae akd y n xetem o poes nl O r
a stcn l yu g e & o l h h r bce b a eprta f rf i a . u
t
o
a
s c
so s
sri o ei s nb yu o a f me eg g ev e le e oenrs utr
ev e ff r g eal o t gi r m ri sri si Rm t I at c e
c
n
e
no
n
c k
f r u
Maae etD tcne Maae etA pc o D p y etD stp iulao ec
ngm n, a etr ngm n, p la n el m n, ek V taz n t
a
i
o
o r i
.
Saku p rpoi s o pees e nrs utr Maae sri sohl oga ao s
prSp ot rv e cm rhni I at c e ngd ev e t e rni n
d
v f r u
c
p
z
ao n te l e p mz c cl poessWi te e o o rnrs utr Maae
ru d h g b o i r aI rcs . t h hl f u I at c e ngd
o
e i T
e
h
p
f r u
sri s cet gttetcn l y eprs, eaiyadcnrl vrte b s es
ev e, lns e h eh o g, xe e rlbi n o t oe hi ui s
c
i
o
i l
t
o
r
n
dm n s i j prin te s a g pi i sSaku p resr 2* sp ot h h
e ad wt e ad i hi t t i r r e.prSp ot nue 47 u p rw i
h o
zg r re c o
c
cnb sa da prh cet rq i m nsO r l asri dley o eadpoe
a e cl s e te ln' eu e et u g blev e evr m dln rvn
e
i s
r
.
o
c i
poessesr sa l sb s est ni n ads o te po c m ngm n. s
rcs
e nue eme ui s r s o s n m ohr rj t aae etMot
s
n
a
e
ip r nl i e s u cet t rd c cs ad ou o cr fn o s
m ot t, hl o rln' o eue ot n fcs n oeu c n.
a yt p
i s
s

T E P R S P O T MS D A T G
H SA K U P R I A V N A E
Rm t I rs utr Maae eta po ue otai s ew e 2%-0 ad l hs
e oen at c e ngm n cn rd c cssv g bt en 0 4% n a o a
f r u
n
s
n m ru ohr datgs
u eo s te avnae:
Rd c ttlot f o eao s
eue oacso I pr n
T
R o az Is ffin cs
a nleT t g ot
i
a
s
O mz Irsuc u lao
p i T eo r
e
e i n
z
Maii rtr o Ii et et
x z eun nTn s ns
m e
v m
I poe p m ad ytmaaaiy
m rv u e n ss
e vibi
l l
t
Fcit sri dley
aia ev e evr
l e
t
c i
ra nTn at c e hta b l rgd o m x m ui svl .
e
f r u
v
m
n
u
Cet a Ii rs utr ta cn eeeae fr aiu b s es a e
Lw roacso o nr i
o e ttlot f w es p
h

D T C N E MA A E N S R IE
A A E T R N G ME T E VC S
Saku p ro es wd rne fo o so pr e n t nomdtcnes n
prSp ot ff ra i ag o sl n t o ea ad r fr a etrad
e
u
t
a
a
etrreTn sa l s anro h hr vibi.o eto r n u b s es
nepi Iia eme m n e fr i e aaaiyT m e yu u i e ui s
s
s
g
l l
t
q
n
rq i m nsSaku p ro eso r es fo pees e u p r We e t m ng
eu e et prSp ot ff rfu ro cm rhni sp ot hl o aae
r
,
v
.
p
dtcnesarsvr u p om ad u p rtee i w r c srlbi ad
a etr c s ai s l r s n sp oths wt ol l seaiy n
a
' o
o a
h
d a
i l
t
scryAl ee u p rsri s r pr r e b a ru o ih ueg bl crfid
eui. lhs sp otev e ae ef m d y go p f o s,l ay e e
t t
c
o
n
o l
eg erwt a 47 vibi. u t nfr ao sri s e yu i mg o ,
ni es i 2/ aaaiyO rr s m n ev e hl o wt ia n
n
h
l l
t
a o
c
p
h r
o sla n uo a n
i
cnod o &atm o .

MA A E WE S R IE
N G D B E VC S
Saku p rpoi seue n pr r ac tnd aae et fo rnent o nc d
prSp ot rv e scr ad ef m ne u e m ngm n o yu I re cn et
d
o
t
e
w b evr We ae rfu d xe s itiae w i i l e eui pt i ,od
e sres hv poo n epr en h ra h hn u Scry a h gLa
.
s
c cd
t
cn
bl c g i w l aae etBo sr x ni ad R aaaiy ho g pocv &
a ni ,r a m ngm n,rw e et s n n U L vibi. ruh ra e
a n Fe l
e o
l lT
t
pee v m aue,prSp oto s nlm n osh pr r ac o yu w b evr
rvn e esrsSaku p rcnt t o i rte ef m ne fo r e sre
a y
t
o
ad ae ue ht n p tn ab s esnerp o s n rcfid u k ad o n m i
n m k sr ta ay oe lui si r
n
t u n ad e e q i l n d w
cy
es
mn i d cn n ulm n o te efr ac o yu w b evrad d syu
imz . o o s o i rh pr m ne fo r e sres n aj to r
i e We
y
t
o
u
i rs utr rq i m ns cod g .
n at c e eu e etacri l
f r u
r
ny

S R E &B C U MA A E N
E V R A K P N G ME T
Saku p rhl cet maae hisre evo met n bcu e e vlt esr
prSp ot e s ln' ng te evr ni n n ad akp ff c e o nue
p i s
r
r
y
pr r ne t p mu l e . u sre maae n epr esr tate pr n
ef mac ao
o
m e l O revr ngmet xet nue hth o ea g
vs
s
ss ms n vr u sre prmees r amis rd e.u sri o ei spn l l
yt ad ai sevr aa trae d n t e w l rev e ff r g sa mu p
e
o
ie
l
O
c
n
e
evo met to ,pr n ss ms n p omsO rev e evrb snl e evr
ni n ns o l o ea g yt ad l r . u sri dleal i u Sre
r
, s
e
a
c i
e cd
pr r ne n oi , S d n t o , ngmet f prds n pt e ad i l e
ef mac mo i r gO amis a nMaae n o u gae ad ac s n h he l
o
t n
ir
h
g v
d goio sre po l .
i n s fevr rb ms
a
s
e

DST P U P R
EKO S P O T
O r ek psp otev e esr q i &es dp y et s n ad ao o csad
u D st u p rsri s nue u k ay el m n & t dri n fot n
o
c
c
o
a
z
m sv g wt o m m po u vyadm ngbi. u sri o ei sntiae
e ai s i p u rd c i n aaaiyO r ev e ff r g i h ra
n
h
t
l
t
c
n
s
il e
nu :
cd

C n gr o o D stp
o fiua n f ek
o
A pc o Maae et Sp ot
p la n ngm n & u p r
i
D stp tn ad ao &iai
ek S dri n m g g
o a
z
n
Scry Pt Maae et
eui & a h ngm n
t
c
D stp el m n
ek dp y et
o
o

S C RT MA A E N S R IE
E U IY N G ME T E VC S
Saku p rpoi s o pees e eui sri so o rTnrs utr,i trm
prSp ot rv e cm rhni scry ev e t yu Ii at c er h f
d
v
t
c
f r u g o
te hs adtcne t nt ok eui t yu ei n fie a ad P w i i l e
h p yi la etro ew rscryo o r x g rw l n V N h hn u s
c
a
t
s
l
c cd
vu poe o ad uhn c o . t o rt a le scry ev e,o ah v cs
i s rtc n n ate a nWi u s emi d eui sri syu ci e ot
r
h
r
n
t
c
e
e e vnsad imzd o n m . a asoo a ra v apoc w i hl u
ff c ees n mn i d w
i e
e We l y flw poc e p rah h h e s s
w
l
c p
fi d n em t tras e r te tm e yu b s es efr ac. a om l et
n ad l a hetbf e hya pro r ui spr m neWe l ip m n
i e
o
n
o
s
e
cse e v w y t poeh o rnom o astad n etbs a o n o sei
ot ff c e aso rtc yu i r a n s s n ad s lh cn u u rv w
f
e
ai
e
adm rvm n poes
n ipoe et rcs
.

C O DT A S O MA INS L TO S
L U R N F R TO O U IN
Wi Saku p rs l d nb meto o syu a ao th o lc u tama esyu
t prSp ot C u Eal n Sl n,o cn d p te n l d ht
h
' o
e
u
yo
r or
C u . u C u mo efcs s n di r miao ,el met n sp otev e. u
l dO r l d dl us o av oy g ndp y n ad u p rsri sO r
o
o
o e
s , r
o
c
u i e p rah nb s o t etn cr n i et nso el a l d o o ta
n u apoc eal yu o x d ur t vs tt dp y c u sl n ht
q
e
e
e n me
o o
u
s se yu u i e ui snes
a fis o r n u b s es ed.
q
n
Wi o r rfu d xe s o C u cmp n sl o setrre:
t u poo n epr e n l d o u g o n,nepi s
h
o
u
s

R n so c clui sapc o s i cn dne y n z g
u mii r ab s es p la n wt o fi ec b mimin
sn i
n
i
h
i i
d w me n TO
on
ad C .
D le h h uly ev e n rd c Io eao aepne to g
evr i q atsri ad eueT pr nlxess h uh
i g
i
c
o r ra v ad eue l d nbn sri s
u poc e n scr C u ealg ev e.
o
i
c
I rae efr ne n aiy y s g n p c u sl o ,nbn a
n es pr mac ad gi b ui a atl d o nealg
c
o
l
t
n
o
u
i
flx lw y f evr go -e n acst rsucs hrvrhyei .
eie a o dlei ndmad ceso eo r w eee te rs e
b
i n
e
d

V I S L TO S
OP O U IN
Saku p rhs rfu d xe s i dlei cmpees e o sl o sWenert
prSp ot a poo n epr en evr g o rhni V I o n. i gae
i n
v P u
t
maae Ivi ad aa o o s u k ad cn mi l,ff r g raflx iy n l e
ngdP o e n dtsl n q i l n eo o c l o ei get eil ado r
c
u
cy
ay
n
bi
t
w
cso o nr i We k sr tayu b s es es sri p omtaw rs i o t
ot f w es p
h . mae ue hto r ui sgta ev e l r ht ok wt u
n
c a
h
ui yu i enl rsucsw i rd cs udn o bc-ffic poess n i rs utr
s g o rn raI eo r , h h eue b res n ak e rcs adn at c e
n
t
T
e
c
o
e
f r u
ad i i at i rvsh w y o ro ay o
n s n cnl mpoe te a yu cmpn cmmu i tsO rev e i l e
gfi y
n ae. u sri sn u :
c
c cd

StpC n gr o ,n ma tnne f s rk o sre
eu ,o fiua n ad i eac o At i V I evr
n
es P
.
I er n DD ad ugi t ns i atrk
n ga g Is n o to g r k wt s i
t
n u
h es
T u lso n Atrk evrs e.
r b h o g s i Sre ius
o e
es
s
I er n ti pr apc o s s g s rk
n ga g h d at p la n ui At i .
t
r
y i
n es
I er n DDs n o to g rns i Atrk
n ga g I'ad ugi t k wt s i
t
n u
h es

IS R IE E K
T E VC D S
Saku p r hv etni epr nei hln cmpn seeueo soeI s aei t
prSp ot ae x s e xei c n e i o ai xct ffh r T t tg s o
e v
e
pg
e
r e
ah v cs e e vns ehneq at adcs me dlh. u sri s e cet b i
ci e ot ff c ees n ac uly n ut r egtO r ev e hl lns ud
e
,
i
o
i
c
p i ' l
s emle ad cl lII rs utr. o esp oto o sag grmf mbs Ihl
t a i d n sa b Tn at c eWe ff ru p rsl n rni f r ai T e
r n
ae f r u
u
n o o
c
p
ds t etrre ev e ek o o s
eko nepi sri ds sl n.
s
c
u
O rev e i l e
u sri sn u :
c cd

S n u a e ds frT sr
e g p hl eko Iues
p
.
R n e t hl eko u p rdstp sre ius
u rmoe e ds t sp ot ek & evrs e.
p
o
s
Rmoe ru l h o n to fr ff cv fiscleo o .
e t t b so go l o e e e r a rsl n
o e
s
t l u
Cet ad i a ko l g bs fr e ds ues
rae n ma ti n we e aeo hl ek sr
n n
d
p
.

V L E D E S R IE
A U A D D E VC S
A atrmpoin a ra set mo q atIi rs utr maae n sl o s
prf
o rv i bod pc u f ulyTn at c e ngmeto n,
dg
r
i
f r u
u
Saku p ra o a poo n cpbi sn
prSp ot l hs rfu d aai e i:
s
l

E i evr Sri s
Ma D ley ev e.
l i
c
Sra n I rs utr st p n ma tnne
t mi n at c e e u ad i eac.
e g f r u
n
Rmoe ei td tffin sri s
e t D d ae s g ev e.
c
a
c
Rl s Maae n sp ot
e ae ngmetu p r
e
.
A pc o D p y n.
p la n el met
i
o

B IGN IA L O E H R
RN IG T L T G T E
We t nlblv tate l az o o Isri sa b e e vlue a a aa sfrot
s o g eee hth g bla n f ev e cn e ff c e sd s ctl to cs
r y i
o i
T
c
y
y
e e vns flx iypr r ne n acmet n go t o p r n e.
ff c ees eil ,ef mac ehne n ad rw h p ot i s
, bi
t
o
u
O r n u apoc hs en ei e t yu ete i t sl o so yu b s es ed.
u u i e p rah a be ds nd o o gth r h I o n fro r ui snesWe
q
g
g T u
n
ae ru o te eily f u pocv sri dley p rah
r po d fh flx i o o r ra e ev e evr apoc.
bi
t
c i
u eprta h hso tdnn a a poo n epr en ok g n o l Ii at c
c
c
d
n
e
f r
O rxetemw i il ae iI ihs rfu d xe s iw ri o cmp xTnrs utr po l . w ro a 47 ais yu ae rsl o fro rs e hn o s ffs r
ue rb msWe ok n 2* bs o o hv a eo n o yu iu w e yu t t t
e
s
u
s
a a
w ri te et a.
ok g h nxdy
n
Wescedo acn n u bs bcuew vl o r ep ,eh o g, rcs adsae
uce n o o s ai eas e a e u po l tcn l ypoes n hrd
s
u
e
o
vl sad e las ep u po ss
a e n w a y ke o r rmi .
u
w
e

ME TN T E H L E G
E IG H C A L N E
Wecntnle u o rem wt i e dn tcn l y rn s n s i sos y w t s
o s t q i u ta i mp n i eh o g t d a d tv t t t o i
a y
p
h
g
o e
re
a
me
a edi teTn ut . in yupoci sp ot n eii yo rnrs utr ma a e
h a n h Ii s yGv g o rat e u p ra d x l ,u If t cue n g d r
i
v
bi
t
ar
me to t n hv b e scefl ue b may fu ce t w i e a l te t l ea e
n sl i s ae en ucs l sd y n oo rlns h h n be h m oe rg
uo
uy
i ' c
d
v
te b s es rcse wt te e o I I esnew i ath m f e o t d w a te
h i ui spoess i h h l f . se s, emp rte r d m o o h th y
r n
h
p Tn
e
d bs
o et
.

S A IGT E U C S
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