This document contains a summary of publications, conferences, seminars, and other work by Sonja Holverson, a professor of marketing at Ecole hôtelière de Lausanne in Switzerland. It lists over 20 publications in academic journals and industry publications from 2003 to 2011 on topics related to branding, independent hotels, lifestyle hotels, and trends in the hospitality industry. It also outlines several conferences and industry seminars conducted between 2003 and 2010 on branding and other strategic topics for hotel companies.
Sonja Holverson Publications Academic and Professional JournalsSonja Holverson
This document lists the publications, conferences, and seminars of Sonja Holverson, a professor of marketing at Ecole hôtelière de Lausanne. It includes over 20 publications in hospitality and travel industry magazines and journals from 2003 to 2013 on topics related to branding, independent hotels, lifestyle hotels, and the future of the hospitality industry. It also lists 3 international conferences presentations from 2004 to 2008 and 4 industry seminars conducted between 2003 and 2010 related to branding and marketing strategies for hotels.
Sonja Holverson is a professor of marketing at the Ecole hôtelière de Lausanne. She has published numerous articles and book chapters on topics related to lifestyle hotels, soft branding, hotel branding, and how independent hotels can benefit from changing lifestyles. She has also presented her research at several international conferences and delivered seminars on branding in the hotel industry.
This document summarizes a study investigating the impact of high tides and floods of tourists on Venice's formal and informal economy. Researchers compiled databases on retail stores, restaurants, and hotels from 2005-2009, standardizing information on addresses, photos, statuses, names, employees, seating, and more. Field work was also conducted, following the paths of bag and flower sellers to better understand the informal sector.
This document provides information about an upcoming event featuring Professor Thomas Lange. The event will discuss research analyzing data from the 2010/11 European Social Survey. The research reveals that social capital and its components remained remarkably resilient during Europe's economic downturn, though this effect was less pronounced in severely impacted countries. Religious activity was significantly associated with job satisfaction in economies experiencing socio-economic difficulties. Organizational trust, measured by participative decision-making, had the strongest association with job satisfaction. Professor Lange is a leading authority on empirical human resource management and organizational behavior who has published widely and advised various governments and international organizations. The event is on May 13, 2015 at Monash University and RSVPs are requested by May 11
Sonja Holverson Publications Academic and Professional JournalsSonja Holverson
This document lists the publications, conferences, and seminars of Sonja Holverson, a professor of marketing at Ecole hôtelière de Lausanne. It includes over 20 publications in hospitality and travel industry magazines and journals from 2003 to 2013 on topics related to branding, independent hotels, lifestyle hotels, and the future of the hospitality industry. It also lists 3 international conferences presentations from 2004 to 2008 and 4 industry seminars conducted between 2003 and 2010 related to branding and marketing strategies for hotels.
Sonja Holverson is a professor of marketing at the Ecole hôtelière de Lausanne. She has published numerous articles and book chapters on topics related to lifestyle hotels, soft branding, hotel branding, and how independent hotels can benefit from changing lifestyles. She has also presented her research at several international conferences and delivered seminars on branding in the hotel industry.
This document summarizes a study investigating the impact of high tides and floods of tourists on Venice's formal and informal economy. Researchers compiled databases on retail stores, restaurants, and hotels from 2005-2009, standardizing information on addresses, photos, statuses, names, employees, seating, and more. Field work was also conducted, following the paths of bag and flower sellers to better understand the informal sector.
This document provides information about an upcoming event featuring Professor Thomas Lange. The event will discuss research analyzing data from the 2010/11 European Social Survey. The research reveals that social capital and its components remained remarkably resilient during Europe's economic downturn, though this effect was less pronounced in severely impacted countries. Religious activity was significantly associated with job satisfaction in economies experiencing socio-economic difficulties. Organizational trust, measured by participative decision-making, had the strongest association with job satisfaction. Professor Lange is a leading authority on empirical human resource management and organizational behavior who has published widely and advised various governments and international organizations. The event is on May 13, 2015 at Monash University and RSVPs are requested by May 11
The document summarizes the speakers for the 1st Mediterranean Hospitality Forum on November 26, 2015 in Barcelona. It introduces four guest speakers: Dr. Larry Yu, a professor of hospitality management who has published extensively on the topic and consults internationally; Mr. Jean Dejardin, an advisor for the International Organization of Employers on social and labor issues in the hotel sector; Mr. Jorge Juan Busquets, an advisor for the Argentine Business Federation of Hotels and Restaurants who has 40 years experience in tourism; and Mr. Josep Valls, a professor of marketing management and researcher who has consulted widely on tourism and has authored several books on the topic.
Within the context of the Strategy Course of the Ecole hôtelière de Lausanne, our team, composed of 3 students, had the chance to defend our investment project in Berlin, at the world famous International Hotel Investment Forum (IHIF) in 2012.
We had to develop a project based in the resort industry, and after a deep analysis of the world economic and environment context, we chose to invest in China.
Our project won the title of best investment strategy.
The Center for Entrepreneurship at the Catholic University of Eichstätt-Ingolstadt was established in 2004 to conduct interdisciplinary research on entrepreneurship in service industries. It aims to develop and support entrepreneurial thinking in students through courses and involvement with practitioners. The Center has built a network of innovative companies, academics, and organizations through events and projects. Its research focuses on business startups, growth, innovations, and regional development through practical projects with companies.
This document provides an overview of Dr. Hugues Seraphin's credentials and research interests. It includes a list of his publications which includes 5 books (3 as author and 2 as editor), 8 book chapters, 5 book reviews, 17 peer-reviewed journal articles, 3 articles in trade journals, 3 case studies, 10 papers in conference proceedings, and 6 unpublished conference papers. His research focuses on post-colonial, post-conflict, and post-disaster destinations with a particular interest in destination image and sustainable tourism.
The luxury industry has undergone significant changes in recent decades due to economic trends, digital transformation, and evolving consumer habits. Traditional strategies of selling an aspirational lifestyle and neglecting digital media are no longer effective. To understand these challenges, Stones International launched an initiative called "The Luxury Panel" comprising three luxury industry experts. The panelists analyzed trends to provide insights. While stellar growth may not continue indefinitely, low single-digit growth is considered the "new normal" going forward. However, growth will vary by brand, product, and business model. Certain brands and categories like ultra-luxury goods and experiences may perform better than others.
GLAMPING_-_CREATIVE_ACCOMMODATION_IN_CAMPING_RESOR.pdfSGB Media Group
This document discusses glamping as a new type of creative accommodation in camping resorts that provides guests with a more luxurious camping experience. It defines glamping as camping that combines luxury and comfort with a natural environment. The study examines glamping guests through surveys distributed in 19 high-quality Croatian campsites. The findings provide insights into glamping demand and how it can help camping managers attract new audiences and overcome seasonality issues. Introducing glamping accommodation, such as mobile homes and tents, creates opportunities for growth by appealing to those who traditionally prefer hotels or do not enjoy traditional camping.
This document provides an introduction and agenda for a session on place branding and place making at the 2013 EDEN EVENTS conference in Brussels. The session will discuss concepts of tourism success and how destinations and destination management organizations (DMOs) can define and achieve success. Speakers will share their experiences in leveraging social media to support suppliers, revitalizing places, and recovering from crises. The introduction frames success as making money and attracting visitors, but notes more discussion is needed on the relationship between place branding, place making, and success. It also discusses how the tourism industry is being disrupted by the sharing economy and how DMOs must adapt their business models to remain relevant.
The document summarizes the speakers for the 1st Mediterranean Hospitality Forum on November 26, 2015 in Barcelona. It introduces four guest speakers: Dr. Larry Yu, a professor of hospitality management who has published extensively on the topic and consults internationally; Mr. Jean Dejardin, an advisor for the International Organization of Employers on social and labor issues in the hotel sector; Mr. Jorge Juan Busquets, an advisor for the Argentine Business Federation of Hotels and Restaurants who has 40 years experience in tourism; and Mr. Josep Valls, a professor of marketing management and researcher who has consulted widely on tourism and has authored several books on the topic.
Within the context of the Strategy Course of the Ecole hôtelière de Lausanne, our team, composed of 3 students, had the chance to defend our investment project in Berlin, at the world famous International Hotel Investment Forum (IHIF) in 2012.
We had to develop a project based in the resort industry, and after a deep analysis of the world economic and environment context, we chose to invest in China.
Our project won the title of best investment strategy.
The Center for Entrepreneurship at the Catholic University of Eichstätt-Ingolstadt was established in 2004 to conduct interdisciplinary research on entrepreneurship in service industries. It aims to develop and support entrepreneurial thinking in students through courses and involvement with practitioners. The Center has built a network of innovative companies, academics, and organizations through events and projects. Its research focuses on business startups, growth, innovations, and regional development through practical projects with companies.
This document provides an overview of Dr. Hugues Seraphin's credentials and research interests. It includes a list of his publications which includes 5 books (3 as author and 2 as editor), 8 book chapters, 5 book reviews, 17 peer-reviewed journal articles, 3 articles in trade journals, 3 case studies, 10 papers in conference proceedings, and 6 unpublished conference papers. His research focuses on post-colonial, post-conflict, and post-disaster destinations with a particular interest in destination image and sustainable tourism.
The luxury industry has undergone significant changes in recent decades due to economic trends, digital transformation, and evolving consumer habits. Traditional strategies of selling an aspirational lifestyle and neglecting digital media are no longer effective. To understand these challenges, Stones International launched an initiative called "The Luxury Panel" comprising three luxury industry experts. The panelists analyzed trends to provide insights. While stellar growth may not continue indefinitely, low single-digit growth is considered the "new normal" going forward. However, growth will vary by brand, product, and business model. Certain brands and categories like ultra-luxury goods and experiences may perform better than others.
GLAMPING_-_CREATIVE_ACCOMMODATION_IN_CAMPING_RESOR.pdfSGB Media Group
This document discusses glamping as a new type of creative accommodation in camping resorts that provides guests with a more luxurious camping experience. It defines glamping as camping that combines luxury and comfort with a natural environment. The study examines glamping guests through surveys distributed in 19 high-quality Croatian campsites. The findings provide insights into glamping demand and how it can help camping managers attract new audiences and overcome seasonality issues. Introducing glamping accommodation, such as mobile homes and tents, creates opportunities for growth by appealing to those who traditionally prefer hotels or do not enjoy traditional camping.
This document provides an introduction and agenda for a session on place branding and place making at the 2013 EDEN EVENTS conference in Brussels. The session will discuss concepts of tourism success and how destinations and destination management organizations (DMOs) can define and achieve success. Speakers will share their experiences in leveraging social media to support suppliers, revitalizing places, and recovering from crises. The introduction frames success as making money and attracting visitors, but notes more discussion is needed on the relationship between place branding, place making, and success. It also discusses how the tourism industry is being disrupted by the sharing economy and how DMOs must adapt their business models to remain relevant.
1. Sonja Holverson
Professeur de Marketing
Département Learning
Ecole hôtelière de Lausanne | www.ehl.ch
Le Chalet-à-Gobet | Case postale 37 | 1000 Lausanne 25 | Suisse
Tél. +41 21 785 14 59 | Fax +41 21 785 11 21
PUBLICATIONS:
Holverson, S. (2011, January). What time does the future start? Whatever you do, do not be
late for the FUTURE FORUM 2011. EHLITE Magazine. (31). 38-40.
http://publications.ehl.edu/ehlitemagazine/book.php?id=32
Holverson, S. (2010, September). Henry H. Harteveldt; an interview with the mind of the
travel and hospitality industry. EHLITE Magazine. (30). 41-45.
http://publications.ehl.edu/ehlitemagazine/book.php?id=31
Holverson, S. (2010, June 24). Dream holidays that become nightmares before your customers
leave home. eTurboNews, Global Travel Industry News.
http://www.eturbonews.com/16901/dream-holidays-become-nightmares-your-customers-
leave-home and Tourism Executive http://www.tourismexecutives.com
Holverson, S., Kokaz, K., Mungall, A. (2010, March). The strategic importance of affiliation
with lifestyle consortia for small and medium-sized independent hotels. HES SO, Haute
Ecole Spécialisée de Suisse occidentale Rapport Scientifique.
http://publications.ehl.edu/eng/Recherche/Rapports-pour-l-industrie/Lifestyle-Consortia
Holverson, S. (2010). Lifestyle Hotels. In A. Pizam (Ed.), International Encyclopedia of
Hospitality Management (2nd edition) (pp. 403-407). Oxford: Butterworth-Heinemann
Holverson, S. (2010). Soft Branding. In A. Pizam (Ed.), International Encyclopedia of
Hospitality Management (2nd edition) (pp. 615-616). Oxford: Butterworth-Heinemann
Holverson, S. (2009, July). Dream holidays that become nightmares before your customers leave
home. EHLITE Magazine. (26). 20-23.
http://publications.ehl.edu/ehlitemagazine/book.php?id=27
Holverson, S. & Kokaz, K. (2008). How can independent hotels benefit from changing
lifestyles? EHLITE Magazine. (22). 32-34. http://publications.ehl.edu/eng/EHLITE-
Magazine
Holverson, S., Kokaz, K. & Mungall, A. (October 2008). Analysis of how lifestyle small and
medium sized hotels can benefit from lifestyle hotel consortia membership. In Proceedings
of 2008 EuroCHRIE Conference, Dubai, UAE.
Holverson, S. & Pergola, J. (2008, May). Best of EHLITE Magazine: Labels On Lodging: Will
Marriages between Fashion Designers and Hoteliers Succeed? EHLITE Magazine. (20). 37-
39. http://publications.ehl.edu/eng/EHLITE-Magazine
Holverson, S. (2008). Soft Branding. In A. Pizam & J. Holcomb (Eds.). International Dictionary
of Hospitality Management. Amsterdam: Elsevier. 258.
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2. Holverson, S. & Pergola, J. (2007, June). Labels On Lodging: Will Marriages between Fashion
Designers and Hoteliers Succeed? EHLITE Magazine. (17). 24-25.
http://publications.ehl.edu/eng/EHLITE-Magazine
Holverson, S. (2006, September). 11 Cs: critical success factors of branding to look for in hotel
franchisors. EHLITE Magazine. (14). 18-20. http://publications.ehl.edu/eng/EHLITE-
Magazine
Holverson, S. & Revaz, F. (2006, July 21). Perceptions of European Independent Hoteliers: hard
and Soft Branding Choices. International Journal of Contemporary Hospitality
Management, 18(5). http://www.emeraldinsight.com/10.1108/09596110610673538
Holverson, S. (2006, May 5). I Want it My Way: Growing Individualism in the Leisure Travel
Market. Hotel Executive. http://www.hotelexecutive.com/bus_rev/pub/002/250.asp
Holverson, S. (2006, March). Holidays for the Forgetful and the Forgotten. EHLITE. (12). 24-
25. http://publications.ehl.edu/eng/EHLITE-Magazine
Holverson, S. (2005). Soft Branding. In A. Pizam (Ed.), International Encyclopedia of
Hospitality Management. Oxford: Elsevier. 588-589
Holverson, S. (2005, April). Alpine Trails: Swiss Made. Gallagher’s Travels.
http://www.gallagherstravels.com/international_places/Switzerland/alpinetrailsswissmade/
Holverson, S., & Revaz, F., (2004). Branding: a hotel industry imperative? Decision-making
considerations for European independent hoteliers. In H. Qu (Ed.), Proceedings of 2004
International CHRIE Conference, Philadelphia, 120-126.
Holverson, S. (2003, March). Preparing Our Future Leaders in Hospitality, EHL-FORUM, No 2
June 2003, Ecole Hôtelière de Lausanne (Switzerland) and ecofine: Integrated Knowledge,
http://www.ecofine.com/knowledge.htm
CONFERENCES:
Analysis of how lifestyle small and medium sized hotels can benefit from lifestyle hotel consortia
membership. Presented at EuroCHRIE Conference, Dubai, UAE, 13 October, 2008.
Branding: a hotel industry imperative? Decision-making considerations for European
independent hoteliers. Presented at the International CHRIE conference, Philadelphia, July
2004.
Branding For Success. Presented at The European Hospitality Forum, IGEHO, Basel,
Switzerland, 24 November 2003.
SEMINARS:
Sales and Communication for the Beijing Hospitality Institute, Seminar for general managers,
and Marketing staff. 28-30 November 2010, Xiamen, China.
Branding for the Hotel Industry, LHC Executive Education Programme, June 2006, Lausanne,
Switzerland.
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3. Branding for Small-Medium-sized Hotels, LHC Executive Education Programme, July 2005,
Lausanne, Switzerland.
Branding in the hotel industry: a strategic approach, for the Jin Jiang Hotel Group, Seminar for
general managers, 8 – 10 September 2003, Shanghai, China.
3