Argentina´s software and IT services is a young and dynamic sector: 40% of the SMEs started operations after 2002 and 85% after 1991. In 2008, exports accounted for 28.6% of total sales and 55% of all software companies export. Leading international presence: According to The Economist's technological ranking, Argentina surpasses Mexico, Colombia and Peru and ranks 3rd in Latin America after Brazil and Chile (2009)
This document was produced by ProsperAr, Argentina´s Investment Development Agency.
If you need further assistance contact us at
info@prosperar.gov.ar or use our website www.prosperar.gov.ar
LATIN AMERICA & COLOMBIA BPO MARKETS: Strategic AnalysisJonathan Donado
Insights on the BPO (Business Process Outsourcing) markets in Latin America and Colombia.
It provides a strategic analysis for companies and professionals looking for comparative market BPO information in South America and Central America. Then, the presentation is centered around the BPO market in Colombia and the main drivers for a BPO business.
Created by Jonathan Donado
MBA - IESE
Senior Executive Fellows (SEF) - Harvard University
Linkedin: https://www.linkedin.com/in/jonathandonado/
Business / BPO / Consulting / Strategy / Strategic Planning / SWOT
LATIN AMERICA & COLOMBIA BPO MARKETS: Strategic AnalysisJonathan Donado
Insights on the BPO (Business Process Outsourcing) markets in Latin America and Colombia.
It provides a strategic analysis for companies and professionals looking for comparative market BPO information in South America and Central America. Then, the presentation is centered around the BPO market in Colombia and the main drivers for a BPO business.
Created by Jonathan Donado
MBA - IESE
Senior Executive Fellows (SEF) - Harvard University
Linkedin: https://www.linkedin.com/in/jonathandonado/
Business / BPO / Consulting / Strategy / Strategic Planning / SWOT
Insights Success has shortlisted, The 10 Fastest Growing Telecom Solution Providers to Watch 2018. The telecommunications ecosystem expects IoT to become a critical engine for future growth.
The Brazilian Opportunity and Telefonica's case (Microsoft IOP conference - M...Cristiano Cairoli
The Brazillian Opportunity and the Telefoncia innovation case in Brazil.
Presented at Microsoft Innovation Outreach Program - Emerging Markets & Innovation Conference (Madrid - August 2001)
Machine Learning is the new buzz word and AI is the slang word these days. What does happen in this exiting field in Europe? Is AI common ground for all businesses or the exclusive territory for a few? Who has managed to validate a business model for autonomous vehicles or chatbots? What does data-driven or API-first business models look like?
In September 2014, Alibaba shattered global records with a US$25 billion IPO on the New York
Stock Exchange. The event capped a year in which 50% of venture capital investment in China was
in the TMT (technology, media, and telecom) and internet space. Michel Brekelmans, Co-head of
L.E.K. Consulting ’s China practice, shares insights from recent strategy work on the investment
shifts within the Chinese tech industry and what those shifts could mean for investors.
Over the last seven years, MENA and CEE have received total capital investment of more than $5 billion. We see the results with prominent exits in the regions; some of the big winners are UIPATH (CEE), Trendyol (Turkey), and Careem (MENA).
There is even more potential for significant returns to come. Check it out inside.
Digital Asia – ASEAN in ascendence. Team Finland Future Watch Report, May 2016Didar Kaitasalo
In Asia, three trends are driving digitalisation: mobile commerce, business intelligence and smart infrastructures. These will have a significant short- to midterm impact on companies and customers, and ways of doing business. See how digital transformation is shaping the future business landscape in Singapore, Vietnam and Philippines. Areas covered: Fintech: New lending models, mobile payments, blockchain
Malaysia's Digital Economy: A New Driver of DevelopmentZiaullah Mirza
For Malaysia to continue progressing in its development path, the digital economy is poised to be the new driver of development. However, businesses in Malaysia have adopted digital technologies less readily than the government and population.
Rapid growth in basic digital adoption has contributed to a new digital divide where Malaysia lags behind international peers in digital adoption by businesses.
Only 62% of businesses are connected to the Internet, 46% has fixed broadband (often of low quality) and 18% have a web presence of some kind.
Large export-oriented firms dominate the digital economy as they adopt e-commerce at higher rates than SMEs.
Most of the digital economy’s measurable growth has been concentrated in the manufacturing sector of urbanized states.
For the country to ensure that growth in the digital economy is broad-based and sustainable, key barriers related to digital connectivity, entrepreneurship and taxation need to be addressed.
Turkey, a bridge between two great continents, with its young and connected population of 82 million, offers the right environment for startups to launch, test and go global. Here find our own Strategy Report for Turkey collaboration with @Velox Partner and @Startups.watch.
Technology Investment Opportunity in Turkey - 2019 Q3 Updated212
Turkey, a bridge between two great continents, with its young and connected population of 82 million, offers the right environment for startups to launch, test and go global. Here find our own Strategy Report for Turkey collaboration with Velox Partner and Startups.watch.
Insights Success has shortlisted, The 10 Fastest Growing Telecom Solution Providers to Watch 2018. The telecommunications ecosystem expects IoT to become a critical engine for future growth.
The Brazilian Opportunity and Telefonica's case (Microsoft IOP conference - M...Cristiano Cairoli
The Brazillian Opportunity and the Telefoncia innovation case in Brazil.
Presented at Microsoft Innovation Outreach Program - Emerging Markets & Innovation Conference (Madrid - August 2001)
Machine Learning is the new buzz word and AI is the slang word these days. What does happen in this exiting field in Europe? Is AI common ground for all businesses or the exclusive territory for a few? Who has managed to validate a business model for autonomous vehicles or chatbots? What does data-driven or API-first business models look like?
In September 2014, Alibaba shattered global records with a US$25 billion IPO on the New York
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shifts within the Chinese tech industry and what those shifts could mean for investors.
Over the last seven years, MENA and CEE have received total capital investment of more than $5 billion. We see the results with prominent exits in the regions; some of the big winners are UIPATH (CEE), Trendyol (Turkey), and Careem (MENA).
There is even more potential for significant returns to come. Check it out inside.
Digital Asia – ASEAN in ascendence. Team Finland Future Watch Report, May 2016Didar Kaitasalo
In Asia, three trends are driving digitalisation: mobile commerce, business intelligence and smart infrastructures. These will have a significant short- to midterm impact on companies and customers, and ways of doing business. See how digital transformation is shaping the future business landscape in Singapore, Vietnam and Philippines. Areas covered: Fintech: New lending models, mobile payments, blockchain
Malaysia's Digital Economy: A New Driver of DevelopmentZiaullah Mirza
For Malaysia to continue progressing in its development path, the digital economy is poised to be the new driver of development. However, businesses in Malaysia have adopted digital technologies less readily than the government and population.
Rapid growth in basic digital adoption has contributed to a new digital divide where Malaysia lags behind international peers in digital adoption by businesses.
Only 62% of businesses are connected to the Internet, 46% has fixed broadband (often of low quality) and 18% have a web presence of some kind.
Large export-oriented firms dominate the digital economy as they adopt e-commerce at higher rates than SMEs.
Most of the digital economy’s measurable growth has been concentrated in the manufacturing sector of urbanized states.
For the country to ensure that growth in the digital economy is broad-based and sustainable, key barriers related to digital connectivity, entrepreneurship and taxation need to be addressed.
Turkey, a bridge between two great continents, with its young and connected population of 82 million, offers the right environment for startups to launch, test and go global. Here find our own Strategy Report for Turkey collaboration with @Velox Partner and @Startups.watch.
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Turkey, a bridge between two great continents, with its young and connected population of 82 million, offers the right environment for startups to launch, test and go global. Here find our own Strategy Report for Turkey collaboration with Velox Partner and Startups.watch.
MercadoLibre es la empresa líder de ecommerce en la región. Desde hace 3 años, la empresa creó una plataforma con APIs abiertas que permite a desarrolladores internos y externos producir soluciones y herramientas necesarias para competir en una industria incipiente y dinámica.
This presentation was given to the desingers team at MercadoLibre. The outline is working different between HTML4 & HTML5. Understanding the different ways of giving semantics to the content is the goal.
This KPMG report card puts the performance of BC’s technology sector squarely in front of all British Columbians. The report card clearly shows that technology is a cornerstone of the provincial economy, performing well in relation to other sectors and contributing significantly to gross domestic product (GDP) growth and job creation. However, the data also shows that compared to technology sectors in other jurisdictions in Canada we are underperforming. With some exceptions, the relatively weak competitive metrics should be taken as a wake-up call and a clear indication that building the BC technology industry will require much more collaborative thinking, strategic planning and targeted action. We need to raise our game.
The Global ICT 50: The Supply Side of DigitizationFlorian Gröne
For the top 50 companies providing IT and telecom hardware, software, and services, the world is changing dramatically. How these suppliers respond will transform the world for the rest of us. Based on an analysis of the four factors determining success for digital providers, this article shows why the four different supplier categories—hardware and infrastructure companies, software and Internet companies, IT service providers, and telecom operators—have different growth trajectories and competitive prospects.
As the boundaries blur among hardware, software, services, and telecom, tech sectors become less relevant. Tech companies now distinguish themselves through their strategic identity. This analysis of leading enterprise-oriented information and communications technology (ICT) companies shows them competing for customers -- but setting themselves apart in new ways.
Digital Cyprus: Industry Digital Potential (Volume 2)accenture
"Accenture Greece in partnership with the Bank of Cyprus, Cyta and Logicom and supported by the Cyprus Employers and Industrialists Federation and the Cyprus Chamber of Commerce and Industry conducted the study “Digital Cyprus: Catalyst for Change” in 2018.
In the context of this study we performed the Digital “Anatomy” of Cyprus at a national and industry level, shaped a national digital vision and designed the Action Plan for its operationalization.
Digital Cyprus: Industry Digital Potential (Volume 2)
:: Industries’ rotation to digital
:: The Digital Anatomy of Cyprus’s industries
:: “No Regret” Cross-Industry Digital Initiatives
"
THE IMPACT OF DIGITALIZATION ON THE MANUFACTURING INDUSTRY - TECH MAHINDRATech Mahindra
This IDC Spotlight paper emphasizes how continuous improvement methodologies, empowered by instrumentation, machine learning, and distributed intelligence, will help manufacturing companies become flexible, context-aware digital businesses.
Globant -Leading the IT Outsourcing Revolution in Latin America-
By:
Shingo Murakami, MBA Candidate, 2006
Roger Premo, MBA Candidate, 2006
Ina Trantcheva, MBA Candidate, 2006
Erik Yeager, MBA Candidate, 2006
Esta publicación presenta de manera detallada y práctica información relevante para hacer negocios e invertir en Argentina, siendo un material
de consulta fundamental para todos aquellos inversores interesados en Argentina como plaza estratégica de inversión a nivel mundial. A lo largo de
sus nueve capítulos, la Guía expone el entorno económico y de negocios del país, su marco jurídico y regulatorio, los principales incentivos disponibles
para la inversión y la experiencia de vivir y trabajar en Argentina. Para más información http://prosperar.gov.ar/es/
Th is publication is a comprehensive and practical guide to doing business and investing in Argentina, representing key source material for all investors
interested in our country as a strategic investment destination. This is guide is divided into nine chapters which contain the relevant information for investors to comprehend Argentina’s economic and business environment, the legal and regulatory framework, main investment incentives available and the experience of working and living in Argentina. Argentina off ers investors profi table investment opportunities in a wide range of sectors. The country’s structural factors and competitive advantages position it as a strategic destination to meet current and future demands from
regional and global markets: highly skilled and talented human resources; a diversified supply of high-quality food products; opportunities to develop clean and renewable energy sources; an industrial sector with the experience to integrate globally into higher value-added segments; and a renown performance in various creative and knowledgeintensive segments of high world growth. Doing Business in Argentina: An Investor’s Guide” provides essential information for investing in one of the world´s and Latin America’s most dynamic economies. For more informacion http://prosperar.gov.ar/en
Did you know that Argentina is the #1 exporter of natural honey, pears, lemon juice and soybean oil?
This publication will help you understand the Food & Beverage industry in Argentina, a leading economic sector in the country due to its available natural resources, experience and qualified human resources.
This document was produced by ProsperAr, Argentina´s Investment Development Agency.
If you need further assistance contact us at info@prosperar.gov.ar or use our website www.prosperar.gov.ar
Did you know that Argentina is one of the best three places in the world to look for ideas and one of the three best to produce them, according to The Gunn Report?
This publication will help you understand the creative industries in Argentina, a growing economic sector in the country due to its talented human resources and competitive costs.
This document was produced by ProsperAr, Argentina´s Investment Development Agency.
If you need further assistance contact us at info@prosperar.gov.ar or use our website www.prosperar.gov.ar
Did you know that Argentina has the highest number of biotechnology companies per capita in Latin America and is a leader in GMO applications accounting for 17% of world GM crop area?
This publication will help you understand the Biotechnology industry in Argentina, a solid economic sector in the country due to its qualified human resources, strategic natural resources and competitive costs.
This document was produced by ProsperAr, Argentina´s Investment Development Agency.
If you need further assistance contact us at info@prosperar.gov.ar or use our website www.prosperar.gov.ar.
Did you know that Argentina is the fifth largest producer of biofuels in the world?
This publication will help you understand the Biofuels industry in Argentina, a growing economic sector in the country. It´s competitive advantage is based on abundant and high-quality natural resources, qualified human resources and existing industrial capacity.
This document was produced by ProsperAr, Argentina´s Investment Development Agency.
If you need further assistance contact us at info@prosperar.gov.ar or use our website www.prosperar.gov.ar.
This publication will help you understand the Automotive in Argentina, a developed and innovative industry with a long tradition in the country.
The report includes:
International leading companies with presence in Argentina: Fiat, Ford, General Motors, Mercedes Benz, Peugeot-Citroën, Renault, Toyota, Volkswagen, Iveco and Scania.
Great opportunity for growth in auto parts to complement regional and global demand in the automotive industry which is increasing in sophistication and innovation.
Success case: Rafaela, Santa Fe (Basso) is a leading world producer and exporter of valves.
This document was produced by ProsperAr, Argentina´s Investment Development Agency.
If you need further assistance contact us at info@prosperar.gov.ar or use our website www.prosperar.gov.ar.
In addition to laws that protect foreign investors, Argentina has a number of regimes designed to promote direct investments and economic development by both domestic and foreign investors:
1. Investment Incentives for Capital Goods and Infrastructure
2. Sector Incentives
3. Provincial and Regional Incentives
4. Incentives for Innovation and Technology Development
5. Main employment and Training Incentives
6. Financial Programs
7. Export Promotion
This document was produced by ProsperAr, Argentina´s Investment Development Agency.
If you need further assistance contact us at info@prosperar.gov.ar or use our website www.prosperar.gov.ar.
This document contains a useful overview of Argentina´s wine industry that thru its unique terroir, tradition and innovative culture has been growing for the last decade due to the advantegous international market needs.
This document was produced by ProsperAr, Argentina´s Investment Development Agency.
If you need further assistance contact us at info@prosperar.gov.ar or use our website www.prosperar.gov.ar
This publication presents Argentina´s key competitive advantages that allows the country to attend key global market needs.
If you would like to see more publications or sector specific information please go to www.prosperar.gov.ar or contact us at info@prosperar.gov.ar
This document was produced by ProsperAr, Argentina´s Investment Development Agency.
This document provides the following information regarding Argentina´s investment & business legal framework:
1. The legal framework for foreign investment in Argentina; equality of treatment with domestic investors.
2. The legal structures that companies may adopt.
3. General features of the Argentine taxation system.
4. Legal framework for the hire of personnel in Argentina.
5. Framework of norms for investment incentives.
This document was produced by ProsperAr, Argentina´s Investment Development Agency.
If you need further assistance contact us at info@prosperar.gov.ar or use our website www.prosperar.gov.ar
This document was produced by ProsperAr, Argentina´s Investment Development Agency.
If you need further assistance contact us at info@prosperar.gov.ar or use our website www.prosperar.gov.ar
This presentation gives the investor a view of Argentina´s key competitive advantages as well as strategic economic sectors. A must see presentation for investors that are looking to invest in Argentina produced by ProsperAr, Argentina's Investment Promotion Agency.
This document was produced by ProsperAr, Argentina´s Investment Development Agency.
If you would like to see more publications or sector specific information please go to www.prosperar.gov.ar or contact us at info@prosperar.gov.ar
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Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
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[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
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To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
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3. Highlights
A GLOBAL OPPORTUNITY
In a world economy increasingly driven by technological innovation, the thriving
global software and IT services industry presents attractive opportunities to
those countries with the right set of resources. Argentina has made important
progress in laying the foundation for a dynamic domestic IT sector with great
export potential.
SOLID FOUNDATION FOR SUCCESS
Argentina’s educated and creative workforce, modern telecom infrastructure
and efficient public-private partnerships are the pillars for the success of the
emerging local software and IT services sector.
COMPETITIVE GLOBAL AND LOCAL PLAYERS
Key global players in the sector are increasingly choosing Argentina to locate
strategic operations. Domestic companies are also expanding their product and
service offering as well as moving up the value chain by defining a clear value
proposition.
A DYNAMIC LOCAL INDUSTRY WITH REMARKABLE GROWTH
In the last five years, Argentina’s software and IT services sector has improved
remarkably its performance in terms of production, exports and employment.
Among the most dynamic sectors in the Argentine economy, the number of
software and IT services firms doubled in the last six years becoming the sector
with the largest number of companies created.
ATTRACTIVE AND PROFITABLE SEGMENTS
Software developments in security, agribusiness, oil and gas control
applications, education and entertainment, business applications, and
cryptography and data protection are some of the segments where local
capabilities, research efforts and competitive advantages stand out, offering
profitable opportunities for investors.
CLOSE PUBLIC PRIVATE COLLABORATION
Active cooperation between public and private entities resulted in the Software
Promotion Law and the 004-14 Software and IT Strategic Plan in Argentina.
The law ensures 10-year tax stability and income tax deduction for RD
activities, among other benefits.
4. I. Why Invest in Software IT Services
in Argentina?
• A THRIVING GLOBAL SECTOR. A key sector in the • A COMPETITIVE MARKET. Key global players as
global economy, technology represented a US$1.6 well as small and medium local companies are
trillion business in 2007 and is expected to steadily steadily expanding their operations in Argentina and
grow in importance. The main components are IT developing new products and services. Google, IBM,
services (US$470 billion), hardware (US$460 billion), Intel, Microsoft, NEC, Oracle and Sabre Holdings
business process outsourcing (BPO) (US$420 billion), have already established operations in the country. At
and software (US$230 billion). The software and IT the same time, around 1,500 local firms are already
services sector has an associated RD and engineering active in the market and increasingly involved in more
market of US$780 billion. sophisticated activities.
• OFFSHORING AND MULTISOURCING AS MAIN • INCREASINGLY GLOBAL. Software companies
TRENDS. Companies’ offshoring practices combined providing offshore outsourcing no longer rely only
with the growing trend towards IT multisourcing on low labor costs, but are increasingly moving up
strategies has created attractive opportunities the value chain by defining a clear value proposition
for a number of countries aspiring to consolidate and adapting their business model to compete with
their position as IT services and product providers. frontline companies. Argentina has the right IT talent,
Argentina is already benefiting from this opportunity. research and development capabilities and efficient
public-private partnerships to become a relevant player
• OUTSTANDING PERFORMANCE. In Argentina, the in the regional and, indeed, the world scene.
software and IT services industry is growing at a much
faster rate than the economy as a whole. This dynamic • MAIN CHALLENGES. The remarkable performance
sector has shown an outstanding performance, with of software and IT services firms presents the sector
annual growth rates of 20% in sales and 24% in with important challenges. Main challenges include:
exports since 2002. This industry offers a high-value increasing the availability of sector-specific talent and
opportunity to help grow the Argentine economy, as it financing vehicles; facilitating the internationalization
is a key driver of productivity throughout the economy. of local companies; preserving the dynamism and
entrepreneurial spirit of firms; and identifying and
focusing on higher value-added opportunities within
the sector.
4
5. II. Sector Structure and Performance
INDUSTRY STRUCTURE domestic SMEs and universities work hand in hand
achieving synergies and increasing competitiveness.
Global and domestic companies. Players in the local Buenos Aires currently concentrates 49% of total
software and IT services industry include multinational firms. In particular, the “Polo IT Buenos Aires”
firms as well as an increasingly greater and active comprises more than 80 domestic SMEs, 46% of which
network of small and medium enterprises (SMEs). More export to 15 different countries. The cluster “Córdoba
than 1,500 firms, accounting for 51,000 jobs (62% of Technology” groups 100 firms. One of the pillars of
them higher education graduates), shape an increasingly Córdoba’s economic activity is the dense presence of
competitive market. universities, especially the National Technological
University (UTN). Domestic firms in the area are
Going international. Leading international firms mostly young and share the location with big global
such as IBM, NEC and Siemens have a long-standing firms. Microsoft and IBM have labs and training
presence in the country. Other firms such as Google, centers. Small firms can enjoy different advantages
Intel, Motorola and Sabre Holdings are the vanguard and promotional initiatives, while international firms
of the new wave of arrivals. In addition, local SMEs are are entitled to receive subsidies if they locate in the
expanding their activities and entering new markets with province. Current beneficiaries include Motorola, EDS
specifically designed solutions. An internationalization and Intel. In the city of Rosario, more than 60 firms
process is already in motion, with almost 100 firms’ employ over 1,500 professionals and technicians, under
offices abroad and 15,000 workers serving offshore the umbrella of the National Promotion Law. Yet, another
markets. In fact, 6.7% of domestic firms have at least one of Argentina’s technology hubs, the “Polo Tecnológico
branch abroad, and this portion is growing steadily. Rosario” comprises another 30 firms (54% devoted to
electronics and 46% to software) and is a landmark
Countrywide opportunities. Different cities for entrepreneurship, with 83% of the firms being
throughout Argentina stand out as interesting location founded by university graduates. In Mendoza, more
choices for software and IT services companies. In than 200 firms compose the IT sector whose interests
fact, Argentina is endowed with several technological are wide and include agribusiness, oil control systems
hubs and IT clusters operating in many cities along the and gas. Other initiatives include technology hubs in
country. In this locations, leading multinational firms, Tandil, Mar del Plata, Santa Fe and Gualeguaychú.
6. Sales Growth (in US$ millions)
SECTOR PERFORMANCE
,00
,19
,000 1,8
Rocketing production, exports and employment reflect 1,8
the software and IT services industry’s performance 1,00
1,1 1,0
9
in Argentina. 1,000
00
Rising sales and exports. Sales experienced a -
00 00 004 00 00 00 008E
compound annual growth rate of 19.6% in 2002-2007 Source: Cessi
and exports for 2008 are projected to reach a value seven
times greater than the beginning of the decade. Exports Growth (in US$ millions)
Exports currently represent 20% of the sector’s total 40 4
production and 30.6% in the case of SMEs. Almost two 400
8
0
thirds of the exporting SMEs are regular exporters. 00 8
9
The main export destinations are Mercosur (23.1%), 0
1
00
U.S. and Canada (21.4%), and the E.U. (19.1%, with Spain 10 11
100
concentrating 12%). 0
-
00 00 004 00 00 00 008E
Employment and startups. This extraordinary Source: Cessi
performance has caused employment in the sector to
double in four years, growing at a compound annual rate Relevant players. An important number of firms
of 23.5% since 2002. The hiring of skilled labor increased stand out as relevant players in their specific applications.
30% in the last three years, reaching 32,000 jobs in Axoft, Neoris, Neuralsoft, Sistran, T-Systems, among
2007. Moreover, the sector is today the most important many others, are becoming increasingly important in
industry in terms of firms’ creation: the number of firms the business applications. Cubika, Consist, and Neoris
doubled in the last six years. Over 38% of local SMEs are prominent in e-learning, while the last two are firms
were created after 2002. producing security applications, as well. In the case of
videogames, Digital Builders, Gameloft, Immune Games
stand out. Numerous companies are devoted to software
INDUSTRY SEGMENTS factory and to tailored solutions. The provision of
training services is becoming a widely spread activity.
Investment opportunities. Several highly innovative
segments are being developed locally with specific
solutions and applications for a wide range of needs. INVESTMENT
These include agribusiness; health and medicine; oil and
gas; industrial automation; educational (e-learning) and Growing investment. Increasingly sophisticated
entertainment software; banking and financial services; activities are being conducted in Argentina, and RD
business applications; quality assurance; website projects and centers are being established across the
development and interactive marketing; videogames; country in the technological hubs and IT clusters. Not
security, cryptography and data protection; mobile only new firms are entering the market, but also domestic
technology and software factory, among others. A and long-standing companies are increasing their
booming international Spanish-speaking market offers investments in Argentina. More than 83% of the SMEs
Argentina great opportunities for software and IT declared to have invested in new activities in 2007, with
services developed in Spanish. Specific applications in an investment to sales ratio of 10.5%. Over 70% of the
the educational and videogames niches promise to propel funding for new projects comes from reinvested utilities.
the country as the leader in Latin America and the rest of
the Spanish-speaking community. Great expectations. Regarding expectations,
almost 82% of software and IT services firms believe
that their sales will increase in the foreseeable future
7. (14% believe that they will maintain the same level) levels by 2011, increasing employment by almost 50%
and 72% believe that the employment in the sector will in the sector. Along the same line, it is projected that
be higher in the near future. This optimistic view on the country will be able to obtain 1.5% of the thriving
the sector’s perspectives motivated the engagement global offshore market for IT and service exports in the
of 72% of the SMEs in research activities (55% of the next years (estimated at US$200 billion by 2016). This
companies operating in the country are indeed involved achievement will represent a US$3 billion opportunity
in experimental development). These figures rise to 84% for Argentina, leading to a market ranging between
and 65% if we consider the firms already benefiting from US$6 billion and US$8 billion and 100,000 highly
the promotional software regime. qualified job positions in the sector by 2016.
Projected Sales and Exports (In US$ millions)
PERSPECTIVES 8,000
Sales
,000
Exports
,000
Expansion goals. Partnership between private and ,000
4,000
public institutions was the foundation on which a
,000
consensus was formed about ambitious—but achievable— ,000
goals for the industry. It is expected that Argentina will 1,000
-
double its software and IT services sales and export Source: Cessi
00 011 01
CASE STUDY
Sabre Holdings: a leading global company expanding their strategic operations in Argentina
Sabre Holdings is a U.S. based company devoted to the home-based website launched in Latin America.
development of software for the tourism industry, which Sabre´s Global Development Center in Buenos Aires
has operated in Argentina since 1990. According to is the third the company has established worldwide,
the company, several factors made Argentina an ideal after their centers in India and Poland. From Argentina,
country for the location of one of its subsidiaries: its the company develops systems and applications that
economic attractiveness, the potential of its tourism are used in all of Sabre´s business units at the global
industry, and above all, the high quality of its human level. For instance, some of the developed software
resources in terms of both, their technical knowledge has been used for European trains, hotels worldwide,
and talent, and their ability to adapt to working in and airline businesses. Moreover the majority of the
multicultural teams. In addition, Argentina’s time zone is teams working in Argentina depend on groups located
seen as an advantage for such a global business, given abroad, which value diversity as an instrument that
the fact that it allows for real-time communication with highly improves the quality of the products offered by
Europe and the U.S. the company. These reasons have made the Buenos
Aires Software Development Center a model for Sabre´s
Currently, all three of Sabre Holdings´ business units units worldwide. Since Sabre´s business success is based
operate in Argentina: Sabre Travel Network, Airline on the use of cutting edge technologies, the company
Solutions, and Travelocity. Through its Global Distribution offers high quality training programs in-house. Their
System, Sabre Travel Network connects the most Passport Program offers training and internships on
important travel agencies with information on airlines, java development to young engineering students.
hotels, car rentals, cruise ships, trains, and tourist
distributors, as well as with a wide range of products In the near future, Sabre expects to further expand its
and services that optimize travel agencies’ operations. business in Argentina, a clear sign of the results obtained
Recently, Sabre Holdings launched a new website, thus far. With 0 employees Sabre is looking to fill 0
Travelocity.com.ar, an online travel agency that offers an new open positions thus significantly expanding their
online booking and purchase service. This is the second current local capacity.
8. III. Foundation for Success
Innovation, growth, quality, human resources, identity,
and RD are just a few of the characteristics that
highlight the Argentine software and IT industry. EDUCATION:
Attraction of the brightest minds
LOCAL SKILLS AND TALENT
Highly skilled professionals. Argentina’s
educational level is similar to that found in developed
countries and is well above the educational standards of
other Latin American countries. Specifically, Argentina
is endowed with a pool of highly skilled professionals
specialized in technology and informatics, with socio-
economic and cultural backgrounds similar to those in Several programs have been launched to draw young
industrial economies. students into higher education programs in IT. The
objective is to keep up with the rising demand of
Brainpower. Argentina’s educational system offers 243 qualified human resources in the sector.
IT degrees, of which 117 are at the technical or junior
college level and the other 126 are at the engineering InverTI en Vos: InverTI en Vos: By disseminating
level. With almost 70,000 students enrolled at university information about the IT sector, this initiative
in informatics, the number of new enrollments encourages young Argentines to engage in IT programs
every year is slightly over 15,000 (5% of total new in universities across the country and therefore increase
enrollments). The number of IT students has been the supply of qualified labor in IT activities.
growing steadily since the early 1990s. Currently, the
government is implementing a set of programs to keep Generación IT: A public-private initiative that attempts
up with the surging demand for qualified labor in the to draw students into university programs linked to
sector. The official language in Argentina is Spanish. the computer sciences and the IT sector in general
However, the English language is widely used and by educating young students on the diversity of IT
Argentine students’ scores rank among the best in the programs available.
region on English tests, English being the most common
second language. Program 500 X 500: A scholarship that consists of a
monthly stipend for the best 00 high-school students
in the province of Córdoba to pursue IT careers at the
university level.
Employment Growth Scholarships for university degrees: Launched in
0,000 mid-008, the program consists of a joint initiative of
1,9
the Ministry of Education and the Ministry of Science,
0,000 4,8
9,98
Technology and Innovation to promote the enrollment in
40,000
,494
university careers related to informatics and software.
0,000 ,00 The plan contemplates granting increasing scholarships
19,00 (up to US$4,000 a year) to ,00 students enrolled in
0,000
14,00
National Universities. This monetary benefit is for a
10,000
maximum of five years and will be complemented with
- access to the scientific and technological system via
00 00 004 00 00 00 008E
Source: Cessi research internships and teaching positions.
8
9. TECHNOLOGICAL INFRASTRUCTURE (CES) was founded in 1982, becoming the first business
association in the country representing the IT sector.
Wired. The highly competitive cost structure In 1990, CES merged with another organization, the
for the sector is not the only factor drawing Chamber of Computer Services Companies (CAESCO),
newcomers. Argentina has a modern and extensive creating CESSI Argentina.
telecommunications network and high-speed
connectivity in continuous expansion. The Public-private cooperation. Active cooperation
country benefits from advanced and competitive and partnership between public and private entities
telecommunications in a deregulated market. Large resulted in the Software Promotion Law and the 2004-
capital investments have resulted in digital networks 2014 Software and IT Strategic Plan. At the same
with national and international connectivity. Fixed-line time, the sector’s chamber, CESSI, has promoted the
and mobile density (105 subscribers per 100 inhabitants) creation of three support programs for the industry:
is the highest in Latin America and Internet penetration FinanTIC, a program committed to the creation
is increasing rapidly, outpacing the region’s average. and implementation of financial instruments for
boosting the industry; EmpreTIC, an Information
Technology Entrepreneurship Centre which helps IT
INDUSTRY NETWORKING entrepreneurs to consolidate and grow their business;
and ExporTIC, a program conceived to increase IT
Collaborative efforts. A unique and extensive argentine exports and encourage internationalization.
interaction between firms in the software and IT services These are some of the valuable instruments already
sector led to the creation of an active chamber (CESSI in place which resulted from successful collaboration
Argentina) that gathers more than 350 companies and among the software and IT firms and, indeed,
institutions, representing 80% of sales and over 85% between the sector and their public counterparts.
of employment. The Chamber of Software Companies
9
10. IV. Policy Initiatives
BUSINESS PROMOTION
Government backing. The government has actively tax rates. In addition, the Software Promotion Law (Law
stimulated the development of the software and IT 25,922) created a new set of fiscal incentives for firms that
services industry in Argentina. A number of well-defined develop software. At the moment, almost 400 firms have
programs and initiatives were put in place and are requested to become part of the promotional regime. The
being implemented parallel with the sector’s increased promotion law also set up FONSOFT, a public program
competitiveness. intended to finance research, training and exports. At
the same time, awards intended for professionals and
Incentives. The same fiscal benefits, credit and other institutions that make contributions to the country’s
incentives, like those available to any other industrial IT industry were established (such as the prestigious
activity, are extended to software development. One of the Sadosky Awards).
benefits of this status for the sector was lower turnover
FONSOFT: The public fund for RD in the software and IT services industry
FONSOFT is a fiduciary fund managed by the project costs will be awarded to the companies
National Agency of Scientific and Technological selected in the current call for proposals.
Promotion created to foster domestic software
production. FONSOFT was created after the In addition to FONSOFT, the National Agency of
Software Promotion Law in 004 and is funded Scientific and Technological Promotion supported
through the federal budget, which in 00 was more than 80 research and development projects
US$. million. The fund works to support the with US$0 million in grants in the ICT area
creation, design, development, production and between 00 and 00 through the Argentine
implementation of software. FONSOFT finances Technology Fund (FONTAR).
activities via credits and subsidies and it allocates
its funds using both public bids and permanent At the same time, the Fund for Scientific and
window initiatives. The fund promotes different Technological Research (FONCYT) allocated US$
activities including: RD projects, professional million for more than 0 projects in the ICT services
training, quality improvements and assistance to area alone between 1998 and 00. The number
set up new endeavors. Non-refundable subsidies of projects presented in ICT services exhibited the
for up to US$00,000 to cover up to 0% of total fastest growth rate of all of the participating areas.
10
11. NEW INITIATIVES
Human resources. Responding to the increasing Active policies. The public sector is highly active
demand for highly qualified human resources, as of and constantly developing new funding and promotion
2006 several programs were put in place to draw young opportunities for the industry. Until now, the public
students into IT careers. In this last stage, the government sector provided around 4% of the funds for new
and the universities continue to work hand in hand to investment projects. Recently, the SMEs authority
increase the number of IT graduates at all levels, under (SEPyME) started a program that is intended to support
the framework of the “National Plan for the Support of IT the sector with subsidies and credit facilities. In a short
Teaching Activities”. period of time ProsperAr plans to financially support
investment in this strategic sector through a venture
capital initiative.
11
12. V. Main Challenges
Industry players and government agencies face key
challenges to sustain growth and consolidate the sector’s
competitiveness. In themselves, these challenges present
attractive opportunities for the industry and Argentina.
• Increase the availability of industry specific
human resources: this growing industry will
require an increasing number of qualified professionals
to satisfy the demand for talent. A concerted and joint
effort between the public and private sector has to be
made to increase the supply of graduates and educated
professionals to keep up with the growing demand of
resources.
• Maintain the balance between established and
new firms: while competition for resources might
result in the dominance of leading international firms,
a balanced growth would encourage the continuous
formation of new, innovative, entrepreneurial firms. • Continue to facilitate the
internationalization of firms: Continue to
• Progress towards higher value added facilitate the internationalization of firms: the public
activities: identify and move towards higher value- sector has ratified the importance of assisting firms in
added segments in which Argentina can compete their grow process in the international marketplace.
successfully. A successful shift will require an industry- An effort is being made to reduce the barriers that
wide vision to identify the resources and business SMEs face when they try to improve their export
models needed to conquer those segments. performance.
• Increase the availability of specific financing OUR CHALLENGES ARE YOUR OPPORTUNITIES.
solutions: there is a particular need for the
development of a significant venture capital industry to
support the growing IT sector. Venture capital funds
are an adequate vehicle through which the public and
private sectors can channel financial and management
assistance to high tech startups.
SOURCES: The trends, data and figures included in this material were elaborated by ProsperAr based on information provided by:
National Institute of Statistics and Census; Information Technology Industry Monitor (OPPSI); Software IT Services Chamber of Com-
merce (CESSI), “Situación y Perspectivas de las Pyme del Sector del Software y Servicios Informáticos en la Argentina”, 008; National
Observatory for Science, Technology and Innovation, Strategic Plan, 00; Fund for Scientific and Technological Research (FONCyT)
and Argentine Technology Fund (FONTAR) (as of August 1, 008).
1
13. The information provided through this brochure does not in any way constitute legal or professional advice. ProsperAr (Agencia Nacional de Desarrollo de
Inversiones) reserves the right to revise, amend, alter or delete the information provided herein at any time and in no way be held responsible or liable in
respect of any such revisions, amendments, alterations or deletions.
Photos: courtesy of Globant, Stock Exchange and Flickr under Creative Commons license.
1
14. Argentina at a glance
Country profile
Official name República Argentina
Capital city Buenos Aires
Main cities Córdoba, La Plata, Mar del Plata, Mendoza, Rosario
Surface area . million square kilometers
Population 40. million inhabitants
Population growth 1.0% per year
Adult literacy rate 98%
Life expectancy at birth years
GDP per capita (PPP) US$ 14,41
Currency Argentine peso ($)
Form of government Federal Presidential Republic
Political division autonomous provinces and the Autonomous City of Buenos Aires
Time zone GMT-0:00
Official language Spanish
Main Economic Indicators
00 004 00 00 00 008
GDP growth rate (annual %) 8.8% 9.0% 9.% 8.% 8.% .0%
GDP (PPP) (millions of US$) ,99 ,041 419,8 49,0 4,140 ,80
GDP (millions of US$) 18,08 1,18 181,9 1,88 0,8 8,0
Exports of goods and services (millions of US$) 4,49 9,84 4,04 4,4 ,088 8,08
Imports of goods and services (millions of US$) 18,8 ,90 4,99 41,10 , ,49
Balance of trade of goods and services (millions of US$) 1,1 11,94 1,08 1,4 1, 1,11
Trade surplus (% of GDP) 1.% .8% .% .% 4.9% 4.%
Current account surplus (% of GDP) .4% .1% .9% .% .% .%
Primary fiscal surplus (% of GDP) .% .9% .% .% .% .1%
Gross capital formation (% of GDP, constant prices) 14.% 1.% 19.8% 1.% .% .0%
Gross national savings (% of GDP, current prices) 19.% 0.% .% .4% .% .%E
Foreign direct investment (millions of US$) 1, 4,1 , , ,4 ,99
Exchange rate ($/US$) .9 .94 .9 .0 .1 .1
Foreign reserves (millions of US$) 14,119 19,4 8,0 ,0 4,1 4,8
Unemployment rate (% of EAP) 1.% 1.% 11.% 10.% 8.% .9%
Source: ProsperAr based on data provided by the Argentine National Institute of Statistics and Census, the Central Bank’s Market Expectations Survey (REM), the International Monetary Fund and the United Nations
Conference on Trade and Development (as of April 0, 009).
14
15. ProsperAr is Argentina’s National Investment Development Agency
Our mission is to develop direct foreign and domestic investment to contribute
to Argentina’s competitiveness and sustainable development.
ProsperAr’s four main objectives are:
Provide services to investors
ProsperAr provides investors with personalized professional services throughout the investment
process, from initial advisory services to investment facilitation and aftercare. The Agency’s team
assesses on investment projects, responds to queries from investors and provides key business
information. Leveraging the Agency’s cooperative relationships with different government bodies,
ProsperAr’s integral services offer investors a unified one-stop support system.
Attract and generate investment
ProsperAr works in the promotion, attraction and expansion of both domestic and foreign investment.
We identify investment and innovation opportunities in high growth sectors, communicating
them to national and overseas investors through international missions, conferences, meetings and
publications. We work to build relationships that enable multinational companies to take advantage of
local, regional and global opportunities. We also encourage domestic firms to expand and develop their
businesses.
Boost the Investment Environment
ProsperAr works to strengthen Argentina’s investment environment. We interact with local and
multinational companies, as well as potential investors, identifying and removing possible obstacles to
doing business in Argentina. Through active dialogue with the private sector, and in coordination with
other government departments, we advocate for the formulation of policies and programs to optimize
the investment and innovation environment.
Promote the internationalization of local companies
ProsperAr promotes the growth and internationalization of Argentine firms. Fostering local vocation
for innovation and entrepreneurship and promoting overall competitiveness are key aspects of
the Agency’s strategy. Two programs “Entreprenuer Development” and “Pioneers” are in place to
strengthen local companies’ critical capacities in different growth phases. ProsperAr also assists
international companies to invest in and/or work with their local counterparts to form global joint
ventures.
ProsperAr is your strategic partner to invest and prosper in Argentina.
What ProsperAr can do for you:
Provide timely and relevant information on business sectors and geographical
locations in Argentina.
Help identify investment and innovation opportunities in strategic sectors.
Troubleshoot red tape and obstacles; facilitate the investment process and doing
business in Argentina.
Assist in building partnerships between foreign investors and local companies.
1
16. To learn more about how investing in Argentina’s
SOFTWARE IT SERVICES can benefit you, please
contact us:
www.prosperar.gov.ar
info@prosperar.gov.ar
+54-11-4328-9510