Under the School of Social Innovation, in Helsinki 2010, our team did user research in an elderly home and ideated and prototyped changes to improve life quality. For this home, whose residents are mainly active and content, we suggested as main improvements more outings for the less mobile residents, increased communication with people from outside the home, and a web-site to act as the residents’ window to the world.

1. an elderly home project
Sofia we care
School of Social Innovation
Duong, Hanna, Riitta, Tiina, Yan

2. Isolated,
burden

3. Contribute,
communicate
(win-win)

4. Sofia service home
devoted
director
Tiina Kuisma

5. Just a place to spend your last years/months/days?

6. Sofia is lively!

7. Sofia has a lot to offer
Movie
club
Eurythmia
Weekly
& special
events

8. And they like it!
Cultural
activities Helpful
neighbors
We get to safe
use our skills
Everything
is good

9. What could be better?

10. Survey to hear
EVERYONE’s
opinion.

11. ... and an
Idea box
always there

17. Someone
to talk to

18. Someone
to talk to
”please
come visit”
-sign

19. Someone
to talk to
One-on-one talk with a volunteer

21. Go out
for a walk
”Volunteers
can take you out
for a walk
Paid workers
take residents Saturday 2pm”
out

22. Go out
for a walk

23. ...and so
much more
GRANNY HUGS
at local fair
Interactive
website -
Sofians’ window
to the world

25. Life in
elderly Spread
home the word
can be
happy Replicate!