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Social now 2015

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Phil Kropp
Phil Kropp

SocialNow 2015 in Amsterdam. Presentation on enterprise social network adoption.

Social Media
1 of 11
Ph Phil Kropp
Open wide…. It’s not about the tool
Smile…. It’s about the problem
Don’t be seduced
No magic wands…
Clever functionality
Think carefully. What do you want to achieve? and WIIFM?
Social HelpDesk 9% vs 91%
Landloard Inspections Create history
Design & Installation No wheels re-invented here
Practice Processe s Strategy Skills Teams ESN Success Technology Communication

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Social now 2015

Editor's Notes

  1. Demo knowledge sharing.
  2. Demo knowledge sharing.
  3. Derek…
  4. For all customer facing