Customer Service and Social Media

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What it means to provide outstanding customer service continues to evolve and change. It is imperative that small businesses develop a working understanding of how to engage, utilize, and implement effective social media strategies

Business Education

Customer Service &
Social Media
A Customer Service Professionals
‘How To’ Guide to Social Media

What is Social Media?

What This Means To You
and your ability to interact with customers &
influence service and purchase decisions.

BUT…
…I don’t have time or the staff for social media

Customer Service and Social Media

Customer Service and Social Media

Customer Service and Social Media

Customer Service and Social Media

Customer Service and Social Media

Customer Service and Social Media

Customer Service and Social Media

Customer Service and Social Media

Customer Service and Social Media

Customer Service and Social Media

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