A PowerPoint presentation from NACo presenter and San Mateo County Deputy County Counsel Glenn Levy, which highlights some legal issues that county officials should assess before delving into social media.
Protection of Privacy in Internet-based Teaching & Learning ActivitiesBCcampus
2010 ETUG Spring Workshop: Protection of Privacy in Internet-based Teaching & Learning Activities
Pam Portal, B.A., LLB; and Judy Southwell, M.A., Vancouver Island University
Session Description: http://etug.ca/?page_id=835
This talk looked at the possible obstacles to using social web services in a cultural heritage institutional environment. Possible solutions were suggested for a number of potential obstacles.
Protection of Privacy in Internet-based Teaching & Learning ActivitiesBCcampus
2010 ETUG Spring Workshop: Protection of Privacy in Internet-based Teaching & Learning Activities
Pam Portal, B.A., LLB; and Judy Southwell, M.A., Vancouver Island University
Session Description: http://etug.ca/?page_id=835
This talk looked at the possible obstacles to using social web services in a cultural heritage institutional environment. Possible solutions were suggested for a number of potential obstacles.
Objective Apply decision making frameworks to IT-related ethica.docxjuliennehar
Objective:
Apply decision making frameworks to IT-related ethical issues
Submission Requirements:
Prepare a report with a total minimum of 1,000 words and submit it to the Project A Assignment Assignments Folder as an attached Microsoft Word file (as an .rtf or .doc format file).
Please note: Use at least one article on the topic of your chosen IT Ethics issue and cite and reference it as the basis for some part of your report. Do not quote any source text (from the book or article) and do not include any graphics of any kind in your project papers. Only use text and original expression - only that will be counted in addressing the minimum word count and addressing the topic criteria.
Format: Indicate appropriate American Psychological Association (APA) style for citations and references for all sources you use. In addition to critical thinking and analysis skills, your paper should reflect appropriate grammar and spelling, good organization, and proper business-writing style. Note: you only need to use APA style guidelines for the citations you provide in the body of your text to indicate that you are drawing information from a source (but not quoting it) and also in a corresponding reference entry in a list of references after the end of the body of your text.
Here is a link to descriptions and examples of APA references by category of online article publication:
For this paper, the following elements must be addressed (in a text-only report total minimum of 1,000 words) with the corresponding required headings shown below:
Current IT-related Ethical Issue
(heading)
Choose and describe the context of a Current IT-related Ethical Issue from the list of topics provided at bottom of this post.
Decision-Making Process (heading)
Under the Decision-Making Process (heading) of your report, you should chose one of the four common approaches (the ethical principles described in the list below) as the method to reason and resolve the ethical issue you have chosen in your Project A (from the list of ethical issues in the assignment description).
Four common approaches to ethical decision making:
Virtue ethics approach - the ethical choice that best reflects moral virtues in yourself and your community
Utilitarian approach - the ethical choice that produces the greatest excess of benefits over harm
Fairness approach - the ethical choice that treats everyone the same and shows no favoritism or discrimination
Common good approach - the ethical choice that advances the common good
For the second part of Apply the Decision-Making Process part of your report, refer to the diagram and discussion of the Reynolds 7 Step Decision-Making Process in the Module 2 Reading for Week 2 to include identifying and choosing alternatives. Include the decision and the evaluation results (Note: use care not to go too far from the basic problem with your assumptions you make for the evaluation.)
The flow is sequential up through the evaluation stage, at wh.
20110310 ARMA Northern CO Strategies and Policies for Social MediaJesse Wilkins
This presentation delivered on March 10, 2011 described how to develop a social media policy, the elements and policy statements to include in a comprehensive policy, and other considerations for managing social media.
This was a presentation I gave at the Public Sector Transformation Summit, 18 March 2010. The presentation includes 4 case studies from Cambridgeshire County Council on the use of social media for internal and external communications, behaviour change and community engagement.
Presentation on data protection given at the Community Archives conference 2018 by Jon Elliott (Archives and Records Association) and Jack Latimer (Community Archives and Heritage Group)
Application of a decision making framework to an IT-related ethical mallisonshavon
Application of a decision making framework to an IT-related ethical issue.
For this assignment, you are given an opportunity to explore and apply a decision making framework to an IT-related ethical issue. A framework provides a methodical and systematic approach for decision making. Methods of Ethical Analysis describes three structured frameworks that may be used for ethical analysis, namely Reynolds Seven-Step Approach, Kidder’s Nine Steps, and Spinello’s Seven-Step Process. There are several ways to systematically approach an ethical dilemma, and while each of the frameworks described has its merits, each will result in an ethical decision if straightforwardly and honestly applied.
In addition, you will want to consider the ethical theories described in Introduction to Theoretical Ethical Frameworks which help decision makers find the right balance concerning the acceptability of and justification for their actions. A separate write-up of the ethical theory that supports your decision is part of the following requirements.
For this paper, the following elements must be addressed:
• Describe a current IT-related ethical issue: Since this is a paper exercise, not a real-time situation, you may want to construct a brief scenario where this issue comes into play, and thus causes an ethical dilemma. The dilemma may affect you, your family, your job, or your company; or it may be a matter of public policy or law that affects the general populace. See the list below for a list of suggested issues, which may be a source of ethical dilemmas.
• Define a concise problem statement that is extracted from the above description or scenario. It is best if you define a specific problem caused by the dilemma, that needs a specific ethical decision to be made, that will solve the dilemma. Be aware that if it is a matter of public policy or law, that it may require a regulatory body or congressional approval to take action to implement a solution.
• Analyze your problem using one of the structured decision-making frameworks. Make sure that you identify the decision-making framework utilized. In addition, the steps in the decision-making framework selected must be used as major headings in the Analysis section.
• Consider and state the impact of the decision that you made on an individual, an organization, stakeholders, customers suppliers, and the environment, as applicable!
• State and discuss the applicable ethical theory that supports your decision.
Concerning your paper:
• Prepare a minimum 3- 5 page, double-spaced paper as a Microsoft Word file.
• Provide appropriate American Psychological Association (APA) source citations for all sources you use. In addition to critical thinking and analysis skills, your paper should reflect appropriate grammar and spelling, good organization, and proper business-writing style.
For example, Kidder’s approach has nine steps, which are:
• Recognize that there is a moral issue.
• Determine the actor (whos ...
The first step of this assignment is an opportunity to analyze a.docxrhetttrevannion
The first step of this assignment is an opportunity to analyze a key IT-related
organizational (or personal, if you are not in the job force) ethical issue, related to privacy,
subject to relevant laws, regulations, and policies
.
Both of the following sites provide sources, and an excellent backdrop for issues relating to privacy protection and the law.
See EPIC Privacy Issues
at:
http://epic.org/privacy/
See List on left
and/or: EFF Privacy at
https://www.eff.org/issues/privacy
[see list below in center on this page].
This includes sub-topics discussing information privacy, privacy laws, applications and court rulings (case law is usually an extension of the basic law based on the facts from specific cases and real-world court decisions), and key privacy and anonymity issues.
While the sites provide many interesting topics, be sure to focus on our class IT topics.
Use the template below and the list of suggested workforce
privacy
topics from one of the sites above to produce a matrix to
map a key organizational ethical (or personal, if not in the job force)
issue and how this issue is affected by laws, regulations, and policies. Use the list of normative ethics below to help you complete the matrix.
Choose any three (only three) of the following list of twelve (12) principles of normative ethics described below.
Prepare the Ethical Issue matrix (single-space in the cells) and include the following explanation (200 words) —double-space your narrative—below the matrix:
Why I chose the dilemma;
Why I chose the three principles; and
An analysis of the research used to identify the actions in the matrix.
The completed matrix allows you to weigh the different issues involved and assign a rank as to the importance of the actions based on the effect on the stakeholders.
Indicate appropriate APA in-text and source citations for all sources. In addition to critical thinking and analysis skills, your assignment should reflect appropriate grammar and spelling, good organization, and proper business-writing style.
Normative Ethics List
Autonomy:
is the duty to maximize the individual's right to make his or her own decisions.
Beneficence:
is the duty to do good both individually and for all.
Confidentiality:
is the duty to respect privacy of information and action.
Equality:
is the duty to view all people as moral equals.
Finality:
is the duty to take action that may override the demands of law, religion, and social customs.
Justice:
is the duty to treat all fairly, distributing the risks and benefits equally.
Non-maleficence
: is the duty to cause no harm, both individually and for all.
Understanding/Tolerance:
is the duty to understand and to accept another viewpoint if reason dictates doing so is warranted.
Publicity:
is the duty to take actions based on ethical standards that must be known and recognized by all who are involved.
Respect for persons:
is the duty to honor others, their righ.
Social media & data protection policy v1.0 141112 Dave Shannon
Presentation presented to employees in a previous role. Unfortunately corporate identity has had to be removed, however content is still relevant to policies and legislation
How urban planners should use social media to encourage and extend public involvement in the planning process. Given to the National Charrette Institute.
This session reviews social media policy concerns from the perspective of universities and colleges. It offers best practices and a series of scenarios as to what and how social media policies can help institutions of higher education.
Objective Apply decision making frameworks to IT-related ethica.docxjuliennehar
Objective:
Apply decision making frameworks to IT-related ethical issues
Submission Requirements:
Prepare a report with a total minimum of 1,000 words and submit it to the Project A Assignment Assignments Folder as an attached Microsoft Word file (as an .rtf or .doc format file).
Please note: Use at least one article on the topic of your chosen IT Ethics issue and cite and reference it as the basis for some part of your report. Do not quote any source text (from the book or article) and do not include any graphics of any kind in your project papers. Only use text and original expression - only that will be counted in addressing the minimum word count and addressing the topic criteria.
Format: Indicate appropriate American Psychological Association (APA) style for citations and references for all sources you use. In addition to critical thinking and analysis skills, your paper should reflect appropriate grammar and spelling, good organization, and proper business-writing style. Note: you only need to use APA style guidelines for the citations you provide in the body of your text to indicate that you are drawing information from a source (but not quoting it) and also in a corresponding reference entry in a list of references after the end of the body of your text.
Here is a link to descriptions and examples of APA references by category of online article publication:
For this paper, the following elements must be addressed (in a text-only report total minimum of 1,000 words) with the corresponding required headings shown below:
Current IT-related Ethical Issue
(heading)
Choose and describe the context of a Current IT-related Ethical Issue from the list of topics provided at bottom of this post.
Decision-Making Process (heading)
Under the Decision-Making Process (heading) of your report, you should chose one of the four common approaches (the ethical principles described in the list below) as the method to reason and resolve the ethical issue you have chosen in your Project A (from the list of ethical issues in the assignment description).
Four common approaches to ethical decision making:
Virtue ethics approach - the ethical choice that best reflects moral virtues in yourself and your community
Utilitarian approach - the ethical choice that produces the greatest excess of benefits over harm
Fairness approach - the ethical choice that treats everyone the same and shows no favoritism or discrimination
Common good approach - the ethical choice that advances the common good
For the second part of Apply the Decision-Making Process part of your report, refer to the diagram and discussion of the Reynolds 7 Step Decision-Making Process in the Module 2 Reading for Week 2 to include identifying and choosing alternatives. Include the decision and the evaluation results (Note: use care not to go too far from the basic problem with your assumptions you make for the evaluation.)
The flow is sequential up through the evaluation stage, at wh.
20110310 ARMA Northern CO Strategies and Policies for Social MediaJesse Wilkins
This presentation delivered on March 10, 2011 described how to develop a social media policy, the elements and policy statements to include in a comprehensive policy, and other considerations for managing social media.
This was a presentation I gave at the Public Sector Transformation Summit, 18 March 2010. The presentation includes 4 case studies from Cambridgeshire County Council on the use of social media for internal and external communications, behaviour change and community engagement.
Presentation on data protection given at the Community Archives conference 2018 by Jon Elliott (Archives and Records Association) and Jack Latimer (Community Archives and Heritage Group)
Application of a decision making framework to an IT-related ethical mallisonshavon
Application of a decision making framework to an IT-related ethical issue.
For this assignment, you are given an opportunity to explore and apply a decision making framework to an IT-related ethical issue. A framework provides a methodical and systematic approach for decision making. Methods of Ethical Analysis describes three structured frameworks that may be used for ethical analysis, namely Reynolds Seven-Step Approach, Kidder’s Nine Steps, and Spinello’s Seven-Step Process. There are several ways to systematically approach an ethical dilemma, and while each of the frameworks described has its merits, each will result in an ethical decision if straightforwardly and honestly applied.
In addition, you will want to consider the ethical theories described in Introduction to Theoretical Ethical Frameworks which help decision makers find the right balance concerning the acceptability of and justification for their actions. A separate write-up of the ethical theory that supports your decision is part of the following requirements.
For this paper, the following elements must be addressed:
• Describe a current IT-related ethical issue: Since this is a paper exercise, not a real-time situation, you may want to construct a brief scenario where this issue comes into play, and thus causes an ethical dilemma. The dilemma may affect you, your family, your job, or your company; or it may be a matter of public policy or law that affects the general populace. See the list below for a list of suggested issues, which may be a source of ethical dilemmas.
• Define a concise problem statement that is extracted from the above description or scenario. It is best if you define a specific problem caused by the dilemma, that needs a specific ethical decision to be made, that will solve the dilemma. Be aware that if it is a matter of public policy or law, that it may require a regulatory body or congressional approval to take action to implement a solution.
• Analyze your problem using one of the structured decision-making frameworks. Make sure that you identify the decision-making framework utilized. In addition, the steps in the decision-making framework selected must be used as major headings in the Analysis section.
• Consider and state the impact of the decision that you made on an individual, an organization, stakeholders, customers suppliers, and the environment, as applicable!
• State and discuss the applicable ethical theory that supports your decision.
Concerning your paper:
• Prepare a minimum 3- 5 page, double-spaced paper as a Microsoft Word file.
• Provide appropriate American Psychological Association (APA) source citations for all sources you use. In addition to critical thinking and analysis skills, your paper should reflect appropriate grammar and spelling, good organization, and proper business-writing style.
For example, Kidder’s approach has nine steps, which are:
• Recognize that there is a moral issue.
• Determine the actor (whos ...
The first step of this assignment is an opportunity to analyze a.docxrhetttrevannion
The first step of this assignment is an opportunity to analyze a key IT-related
organizational (or personal, if you are not in the job force) ethical issue, related to privacy,
subject to relevant laws, regulations, and policies
.
Both of the following sites provide sources, and an excellent backdrop for issues relating to privacy protection and the law.
See EPIC Privacy Issues
at:
http://epic.org/privacy/
See List on left
and/or: EFF Privacy at
https://www.eff.org/issues/privacy
[see list below in center on this page].
This includes sub-topics discussing information privacy, privacy laws, applications and court rulings (case law is usually an extension of the basic law based on the facts from specific cases and real-world court decisions), and key privacy and anonymity issues.
While the sites provide many interesting topics, be sure to focus on our class IT topics.
Use the template below and the list of suggested workforce
privacy
topics from one of the sites above to produce a matrix to
map a key organizational ethical (or personal, if not in the job force)
issue and how this issue is affected by laws, regulations, and policies. Use the list of normative ethics below to help you complete the matrix.
Choose any three (only three) of the following list of twelve (12) principles of normative ethics described below.
Prepare the Ethical Issue matrix (single-space in the cells) and include the following explanation (200 words) —double-space your narrative—below the matrix:
Why I chose the dilemma;
Why I chose the three principles; and
An analysis of the research used to identify the actions in the matrix.
The completed matrix allows you to weigh the different issues involved and assign a rank as to the importance of the actions based on the effect on the stakeholders.
Indicate appropriate APA in-text and source citations for all sources. In addition to critical thinking and analysis skills, your assignment should reflect appropriate grammar and spelling, good organization, and proper business-writing style.
Normative Ethics List
Autonomy:
is the duty to maximize the individual's right to make his or her own decisions.
Beneficence:
is the duty to do good both individually and for all.
Confidentiality:
is the duty to respect privacy of information and action.
Equality:
is the duty to view all people as moral equals.
Finality:
is the duty to take action that may override the demands of law, religion, and social customs.
Justice:
is the duty to treat all fairly, distributing the risks and benefits equally.
Non-maleficence
: is the duty to cause no harm, both individually and for all.
Understanding/Tolerance:
is the duty to understand and to accept another viewpoint if reason dictates doing so is warranted.
Publicity:
is the duty to take actions based on ethical standards that must be known and recognized by all who are involved.
Respect for persons:
is the duty to honor others, their righ.
Social media & data protection policy v1.0 141112 Dave Shannon
Presentation presented to employees in a previous role. Unfortunately corporate identity has had to be removed, however content is still relevant to policies and legislation
How urban planners should use social media to encourage and extend public involvement in the planning process. Given to the National Charrette Institute.
This session reviews social media policy concerns from the perspective of universities and colleges. It offers best practices and a series of scenarios as to what and how social media policies can help institutions of higher education.
Social Media Legal Issues by San Mateo County Deputy County Counsel Glenn Levy
1. San Mateo
County, CA
FAST FACTS:
Founded: 1856
Size: 455 sq miles
Coastline: 57 miles
Population: 718,451
Cities: 20
County Employees:
more than 5,300
SMCGOV.org
2. Our Social Media Policy
A committee developed our social
medial policy over about six months
Reps from County Counsel, HR, and
County Manager (the County Executive)
Reps from departments
wanting to use social media
SMCGOV.org
3. Our Social Media Policy
Created a set of resources available on
the County intranet
A one-page policy with key issues
A 39-page toolkit with detailed policies and
procedures
A “work plan” template departments fill in to
start the process
Four “terms and conditions” templates
Reviewed by County Counsel
Address key legal issues. Which are…
SMCGOV.org
4. Six Key Legal Issues
1. Freedom of Speech
2. Public Meeting Laws
3. Public Records Laws & Document
Retention
4. Confidentiality (HIPAA, Privacy,
Consent)
5. Labor / Employment Issues
6. Copyright / Intellectual Property
SMCGOV.org
5. Key Challenge
The law is not fully developed here,
meaning some guess work involved
Social media, and related issues,
evolve quickly
Becomes a balance:
RISK
vs.
INNOVATION
SMCGOV.org
6. 1 - Freedom of Speech
Government cannot create a public
forum and then selectively decide based
on content what speech to allow
You do have some ability to restrict
content in advance
Content restrictions must be clear,
objective, set in advance, and enforced
uniformly
SMCGOV.org
7. 1 - Freedom of Speech
Four types of forums created by social
media use – The department picks
which to use:
Information
Sharing Only
Non-public
Forum
Limited Public
Forum
(Restricted
Access)
(Restricted Topic(s))
Speech Continuum
SMCGOV.org
Designated
Public Forum
8. 1 - Freedom of Speech
Make sure your policy is clear and is
available on the site
Make sure you enforce it uniformly
across individuals and across time
If you opt to open a forum, know the
consequences:
You cannot remove speech you don’t like if it
is on-topic (e.g., unpleasant criticism of a
program or Board member)
SMCGOV.org
9. 2 - Public Meeting Laws
Public meeting laws (in CA) prohibit
members of a public Board (County Board
of Supervisors, school board, etc.) from
discussing issues outside public meetings
Meetings can occur ―serially‖, meaning
communications on issues over time
(e.g., by email or even facebook posts)
You may need to caution Board members
not to participate in your use of social
media
SMCGOV.org
10. 3 - Public Records Laws
In CA, Public Records Act makes nearly
all ―documents‖—including electronic
documents—public record open to
inspection
Social media can be hard to archive
There are tools you can use to archive
items:
For example, on facebook, apps that send
you an email with each comment – easy to
save
SMCGOV.org
11. 4 - Confidentiality
(HIPAA, Privacy, Consent)
Social media turns everyone into a
publisher of content
Makes it very easy to violate
confidentiality/privacy protections
Examples of problems:
Protected Health Information (PHI)
Employment issues
Photos (patients, kids at the library)
Have a policy and consent forms
SMCGOV.org
12. 5 – Labor / Employment
Examples of issues/problems:
Employees commenting on work conditions
Employees commenting on discipline
Anonymous comments by employees
Personal use by employees during work
Should make sure your policy works
within the confines of your HR policies
Don’t be overly restrictive in some areas
– for example, employees have a right
to talk about workplace conditions
SMCGOV.org
13. 6 – Copyright / IP Issues
Becoming a publisher makes it easy to
infringe on intellectual property rights
Examples of problems:
Songs used in the background
Quoting too much of copy-written articles
Using logos, symbols, photos, etc.
Best to educate to prevent problems
SMCGOV.org
14. Take-Away Messages
Be aware of these issues before you
implement a policy
Let departments know what steps to take
(e.g., review general principles, draft
workplan, and then finalize policy)
Contact your counsel with any and all
questions that come up, both during and
after setting up social media use
Follow the policies you adopt – be uniform
Lots is unclear and changing, so be flexible
and stay tuned…
SMCGOV.org
Editor's Notes
Sites departments wanted to use: - facebook - CMO – public opinion site to give feedback on proposed budget - twitter and YouTube
Sites departments wanted to use: - facebook - CMO – public opinion site to give feedback on proposed budget - twitter and YouTubeWe have copies of everything and would be glad to share – contact me
Each Department must make a decision for itself as to what makes senseUnderstanding the legal issues can help a department or entity decide how to balance risk and innovation…
Give an example of each type
Some issue here – facebook or other social media are not on County serversBut we control themThus, safer view is that they are subject to public records act obligations
Some issue here – facebook or other social media are not on County serversBut we control themThus, safer view is that they are subject to public records act obligationsGive examples
Some issue here – facebook or other social media are not on County serversBut we control themThus, safer view is that they are subject to public records act obligations
Some issue here – facebook or other social media are not on County serversBut we control themThus, safer view is that they are subject to public records act obligations
Some issue here – facebook or other social media are not on County serversBut we control themThus, safer view is that they are subject to public records act obligations