Organisations must place customer service alongside marketing and PR at the social media table. Some basic tips on online customer service and community management.
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit SummitHabit Summit
Presented at the 2016 Habit Summit at Stanford (see: www.HabitSummit.com)
Merci Victoria Grace leads the Growth team at Slack.
Prior to joining Slack, she started a venture-backed game company, designed The Sims Social at Electronic Arts, and worked at a range of consumer, mobile and enterprise startups.
Here she shares insights on putting "Habits to Work at Work".
This list is more or less a curation of tips I've surfaced from my reading or research and from what I've observed from being around some incredible investors and successful entrepreneurs. Note, this advice is geared towards ideation through product-market fit level startups, but the life tips are universally applicable I would say.
When possible, I tried to make the tip "actionable", which I define as something that's able to be done;
or an action having practical value.
So, in no particular order, I give you the Startup and Life Tips for Entrepreneurs: a Journal of Thoughts...
14 Tips to Entrepreneurs to start the Right StuffPatrick Stähler
14 tips for Entrepreneurs how they can develop from an idea the Right Thing. The Right is being loved by your customers, gives meaning to you and employees and is profitable. Finding and later doing the Right Thing is an agile and iterative learning journey. With these 14 tips you can profit from the experience of successful entrepreneurs since you do not have to experience and fail by yourself. Hopefully, the slide deck helps other entrepreneurs.
Presentation given to PR conference in Bangkok on issues management today. Outlines how to identify, assess, plan for and manage issues from an online perspective.
Safeguarding Corporate Reputation In Social MediaCharlie Pownall
Social media is viewed as major risk to organisations' reputations. How best mitigate the risks inherent in social media through smart business planning?
Digital influence is sold as a marketing and communications nirvana, allowing organisations to reach audiences quickly and cheaply. How effective is it in reality?
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit SummitHabit Summit
Presented at the 2016 Habit Summit at Stanford (see: www.HabitSummit.com)
Merci Victoria Grace leads the Growth team at Slack.
Prior to joining Slack, she started a venture-backed game company, designed The Sims Social at Electronic Arts, and worked at a range of consumer, mobile and enterprise startups.
Here she shares insights on putting "Habits to Work at Work".
This list is more or less a curation of tips I've surfaced from my reading or research and from what I've observed from being around some incredible investors and successful entrepreneurs. Note, this advice is geared towards ideation through product-market fit level startups, but the life tips are universally applicable I would say.
When possible, I tried to make the tip "actionable", which I define as something that's able to be done;
or an action having practical value.
So, in no particular order, I give you the Startup and Life Tips for Entrepreneurs: a Journal of Thoughts...
14 Tips to Entrepreneurs to start the Right StuffPatrick Stähler
14 tips for Entrepreneurs how they can develop from an idea the Right Thing. The Right is being loved by your customers, gives meaning to you and employees and is profitable. Finding and later doing the Right Thing is an agile and iterative learning journey. With these 14 tips you can profit from the experience of successful entrepreneurs since you do not have to experience and fail by yourself. Hopefully, the slide deck helps other entrepreneurs.
Presentation given to PR conference in Bangkok on issues management today. Outlines how to identify, assess, plan for and manage issues from an online perspective.
Safeguarding Corporate Reputation In Social MediaCharlie Pownall
Social media is viewed as major risk to organisations' reputations. How best mitigate the risks inherent in social media through smart business planning?
Digital influence is sold as a marketing and communications nirvana, allowing organisations to reach audiences quickly and cheaply. How effective is it in reality?
On The Edge - Legal Marketing Conference - Keith Hardie - Maximising the Valu...Edge Global Media Group
Topic: Maximising the value of your digital presence
- How to extend your reach through website and social channels
- The importance of collecting & analysing data to learn more about your audience
- Integrating the digital experience to deliver a seamless experience across every client touch point
We Have Met The Enemy - He is Us - The human factor in project failurePeter Salmon
Presentation to #ITx2014- Peter Salmon looks at the root cause of project failure, why they continue to fail despite our best efforts, methodologies, and governance. Peter draws from decades of experience as a consultant, executive and project manager to consider the roles of managers, executives, vendors and consultants, and how governance itself affects project execution.
He provides some common sense steps IT professionals can take to reduce the chance a project will fail, while poking holes in the conventional wisdom.
Online Communities: Revenue Drivers or Dead Zones?Influitive
New research from analyst firm Demand Metric finds that while a majority of organizations have communities, only a small fraction are satisfied with their results. In this webinar, chief analyst Jerry Rackley walks through some results from the research and shares his recommendations for ensuring online communities are revenue drivers instead of dead zones.
Creating a SEO practice in an already 20-year established agency was the biggest challenge of my career. Creating a practice that is competitive, profitable and scalable is the holy-grail. With limited resources this took a lot of planning, trial-and-error, time and patience.
Since emerging in 2004, influencer marketing has evolved into a multi-billion-dollar industry with budgets continuing to increase. However, as you continue to implement your influencer marketing strategy this year it’s crucial that yoube able to identify and avoid the most common influencer marketing mistakes that could negatively impact your campaigns.
Enjoy this on-demand webinar as hosts Erin Ledbetter, Senior VP of Carusele, and Beth Anne Balance, Content Manager at Citrix, cover 6 of the most common influencer marketing mistakes – and more importantly – alternative solutions to these mistakes.
Cyber Crime: Preparing Your Organization for the New NormalSandra Fathi
Cyber crime is rampant and every organization must prepare itself for the when, not if, they will have a data breach. This presentation was given at Pworld's Crisis Communications Boot Camp in Ottawa, CA June 13, 2019
The webinar covers:
• The origin and need for security and privacy in IoT devices
• Elements of the IoT Trust Framework
• Plans for implementation and certification
This webinar was presented by Scott S. Perry CPA and Online Trust Alliance:
Scott Perry is Principle of Scott S. Perry CPA, an expert with more than 25 years of experience as a manager, senior manager and director on the audit firms. A national consulting firm has led him to drive his own licensed, nationally operating CPA firm based in Bellevue, Washington specializing in Cybersecurity Audits.
Craig Spiezle is Executive director of Online Trust Alliance (OTA), a recognized authority on trust and the convergence of privacy, security and interactive marketing promoting a privacy practices, balanced public policy, end-to-end security and data stewardship. Currently Craig is on board Identity Theft Council and a member of InfraGuard a partnership between the Federal Bureau of Investigation and private sector.
Link of the recorded session published on YouTube: https://youtu.be/K3KZHWHO8bg
Recent research suggests we are entering the end of sustainable competitive advantage. The key to success in turbulent times comes from several key areas like, strategy as process, understanding the dynamics of change, keeping your L>C, and leveraging technology. In this all new session, Tom will cover the latest ways to find your edge. He will also feature a mini-session on Communications led by Dana Rubenstein, esq and the latest personal technologies to keep your L>C. You will learn about the five R's ROA (return on attention), ROL (learning), ROC (culture) and ROI, ROP (Return on People) and how you can apply them to your firm. You will also learn how vision and strategy are used to maintain a competitive edge and engage your people to give you their best.
Project Objective: To offer insight on how to increase the market penetration of our core solutions (Clover) with consumer segments hesitant to adopt new technologies.
Process: Gathered data from prospective clients in order to identify reasons behind their hesitations to implement new technology into their business. Surveyed business consultants to see how they overcame objections to technology and worked alongside marketing, product, and data analyst teams to attain a holistic diagnosis of the problem.
Recommendations/Results: Presented solutions that would increase call center closing rate, improved marketing material readability, and introduced new methods to aid training with regards to dealing with clients who were hesitant with technology.
Made presentation to First Data Head of Global Business Solutions, Executive Vice Presidents, and the Regional Vice President of First Data's Business Solution Center.
On The Edge - Legal Marketing Conference - Keith Hardie - Maximising the Valu...Edge Global Media Group
Topic: Maximising the value of your digital presence
- How to extend your reach through website and social channels
- The importance of collecting & analysing data to learn more about your audience
- Integrating the digital experience to deliver a seamless experience across every client touch point
We Have Met The Enemy - He is Us - The human factor in project failurePeter Salmon
Presentation to #ITx2014- Peter Salmon looks at the root cause of project failure, why they continue to fail despite our best efforts, methodologies, and governance. Peter draws from decades of experience as a consultant, executive and project manager to consider the roles of managers, executives, vendors and consultants, and how governance itself affects project execution.
He provides some common sense steps IT professionals can take to reduce the chance a project will fail, while poking holes in the conventional wisdom.
Online Communities: Revenue Drivers or Dead Zones?Influitive
New research from analyst firm Demand Metric finds that while a majority of organizations have communities, only a small fraction are satisfied with their results. In this webinar, chief analyst Jerry Rackley walks through some results from the research and shares his recommendations for ensuring online communities are revenue drivers instead of dead zones.
Creating a SEO practice in an already 20-year established agency was the biggest challenge of my career. Creating a practice that is competitive, profitable and scalable is the holy-grail. With limited resources this took a lot of planning, trial-and-error, time and patience.
Since emerging in 2004, influencer marketing has evolved into a multi-billion-dollar industry with budgets continuing to increase. However, as you continue to implement your influencer marketing strategy this year it’s crucial that yoube able to identify and avoid the most common influencer marketing mistakes that could negatively impact your campaigns.
Enjoy this on-demand webinar as hosts Erin Ledbetter, Senior VP of Carusele, and Beth Anne Balance, Content Manager at Citrix, cover 6 of the most common influencer marketing mistakes – and more importantly – alternative solutions to these mistakes.
Cyber Crime: Preparing Your Organization for the New NormalSandra Fathi
Cyber crime is rampant and every organization must prepare itself for the when, not if, they will have a data breach. This presentation was given at Pworld's Crisis Communications Boot Camp in Ottawa, CA June 13, 2019
The webinar covers:
• The origin and need for security and privacy in IoT devices
• Elements of the IoT Trust Framework
• Plans for implementation and certification
This webinar was presented by Scott S. Perry CPA and Online Trust Alliance:
Scott Perry is Principle of Scott S. Perry CPA, an expert with more than 25 years of experience as a manager, senior manager and director on the audit firms. A national consulting firm has led him to drive his own licensed, nationally operating CPA firm based in Bellevue, Washington specializing in Cybersecurity Audits.
Craig Spiezle is Executive director of Online Trust Alliance (OTA), a recognized authority on trust and the convergence of privacy, security and interactive marketing promoting a privacy practices, balanced public policy, end-to-end security and data stewardship. Currently Craig is on board Identity Theft Council and a member of InfraGuard a partnership between the Federal Bureau of Investigation and private sector.
Link of the recorded session published on YouTube: https://youtu.be/K3KZHWHO8bg
Recent research suggests we are entering the end of sustainable competitive advantage. The key to success in turbulent times comes from several key areas like, strategy as process, understanding the dynamics of change, keeping your L>C, and leveraging technology. In this all new session, Tom will cover the latest ways to find your edge. He will also feature a mini-session on Communications led by Dana Rubenstein, esq and the latest personal technologies to keep your L>C. You will learn about the five R's ROA (return on attention), ROL (learning), ROC (culture) and ROI, ROP (Return on People) and how you can apply them to your firm. You will also learn how vision and strategy are used to maintain a competitive edge and engage your people to give you their best.
Project Objective: To offer insight on how to increase the market penetration of our core solutions (Clover) with consumer segments hesitant to adopt new technologies.
Process: Gathered data from prospective clients in order to identify reasons behind their hesitations to implement new technology into their business. Surveyed business consultants to see how they overcame objections to technology and worked alongside marketing, product, and data analyst teams to attain a holistic diagnosis of the problem.
Recommendations/Results: Presented solutions that would increase call center closing rate, improved marketing material readability, and introduced new methods to aid training with regards to dealing with clients who were hesitant with technology.
Made presentation to First Data Head of Global Business Solutions, Executive Vice Presidents, and the Regional Vice President of First Data's Business Solution Center.
Risky Business: The Whys and Hows of Effective Reputational Risk ManagementCharlie Pownall
The (abbreviated) version of a talk to MBA students, internal auditors, risk managers, HR and communications executives in Malaysia on the challenges of managing reputational risk, and how they can best be overcome
How to handle data breach incidents under GDPRCharlie Pownall
A presentation to senior UK public sector insurance and risk management executives on data breach response communications challenges and best practices
GDPR: Data Breach Notification and CommunicationsCharlie Pownall
An introduction to data breach notification and communications requirements under the EU's GDPR, and what it means for communicators and reputation managers
Managing Online Reputation. How to Protect Your Company on Social MediaCharlie Pownall
Managing Online Reputation (Palgrave Macmillan, 2015) is a practical, common-sense guide to protecting and defending your company's name and image online.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
The key differences between the MDR and IVDR in the EUAllensmith572606
In the European Union (EU), two significant regulations have been introduced to enhance the safety and effectiveness of medical devices – the In Vitro Diagnostic Regulation (IVDR) and the Medical Device Regulation (MDR).
https://mavenprofserv.com/comparison-and-highlighting-of-the-key-differences-between-the-mdr-and-ivdr-in-the-eu/