Do you use trade associations for b2b marketing? This white paper by SmartBrief demonstrates the potential value of these organizations to your marketing efforts.
Elizabeth Lee Ming_Strategic Marketing Magazine feature_April-May2016Elizabeth Ming
Elizabeth Lee Ming was named the 2015 Direct Marketer of the Year in South Africa. She believes that direct marketing, especially digital marketing, allows marketers to be more targeted and personalized through detailed data and metrics. However, resonating with consumers through creative messaging is still important. While digital channels provide more interactivity, traditional channels like TV still play a role when combined with digital. The ability to create online communities centered around brands will also be important in the future.
This document provides an introduction and overview of social listening. It discusses how social listening has evolved from a privacy concern to an adopted practice by half of large enterprises. It outlines various uses of social listening like reputation management, crisis management, customer service, and marketing. While opportunities exist, the document also discusses challenges such as having a clear objective, the right expertise, generating actionable insights, integrating data sources, and disseminating insights to relevant teams. It predicts continued growth and adoption of social listening tools and strategies.
Keys to Community Readiness and Growth ReportLeader Networks
In order to help branded online communities understand the critical success factors, Leader Networks and CMX collaborated on this study. The research examines the organizational people, processes, and technology scenarios that fuel existing or future community initiatives. The result is a data-driven portrait of characteristics that can be used to predict the potential business impact of an online community. Based on the trends of communities deemed “very successful,” this portrait offers an inside look at what separates these communities from the pack and provides a strategic and operational model to emulate.
Learn about the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable
customer relationships. We build a strong case as to why Social CRM is relevant to companies today and why it is one of the most pivotal concepts to understand in business today. It is intended to meet the needs of both someone new to the
concepts, as well those requiring a comprehensive guide. Our hope is that you will find this paper serves as a starting point for your company to begin engaging deeply with your customers.
Social CRM: The New Rules of Relationship ManagementJeremiah Owyang
18 Use Cases That Show Business How to Finally Put Customers First.
Customers continue to adopt social technologies at a blinding speed – yet organizations are unable to keep up. Why? Rapid adoption of social networking enables users to connect with individuals and communities who share mutual interests, increasingly leaving organizations out of the conversation. Simply hiring more people to keep up with social marketing, sales, and support will not be sufficient, as consumers and their new channels will always outnumber employees. As a result, companies need an organized approach using enterprise software that connects business units to the social web – giving them the opportunity to respond in near-real time, and in a coordinated fashion.
Do you use trade associations for b2b marketing? This white paper by SmartBrief demonstrates the potential value of these organizations to your marketing efforts.
Elizabeth Lee Ming_Strategic Marketing Magazine feature_April-May2016Elizabeth Ming
Elizabeth Lee Ming was named the 2015 Direct Marketer of the Year in South Africa. She believes that direct marketing, especially digital marketing, allows marketers to be more targeted and personalized through detailed data and metrics. However, resonating with consumers through creative messaging is still important. While digital channels provide more interactivity, traditional channels like TV still play a role when combined with digital. The ability to create online communities centered around brands will also be important in the future.
This document provides an introduction and overview of social listening. It discusses how social listening has evolved from a privacy concern to an adopted practice by half of large enterprises. It outlines various uses of social listening like reputation management, crisis management, customer service, and marketing. While opportunities exist, the document also discusses challenges such as having a clear objective, the right expertise, generating actionable insights, integrating data sources, and disseminating insights to relevant teams. It predicts continued growth and adoption of social listening tools and strategies.
Keys to Community Readiness and Growth ReportLeader Networks
In order to help branded online communities understand the critical success factors, Leader Networks and CMX collaborated on this study. The research examines the organizational people, processes, and technology scenarios that fuel existing or future community initiatives. The result is a data-driven portrait of characteristics that can be used to predict the potential business impact of an online community. Based on the trends of communities deemed “very successful,” this portrait offers an inside look at what separates these communities from the pack and provides a strategic and operational model to emulate.
Learn about the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable
customer relationships. We build a strong case as to why Social CRM is relevant to companies today and why it is one of the most pivotal concepts to understand in business today. It is intended to meet the needs of both someone new to the
concepts, as well those requiring a comprehensive guide. Our hope is that you will find this paper serves as a starting point for your company to begin engaging deeply with your customers.
Social CRM: The New Rules of Relationship ManagementJeremiah Owyang
18 Use Cases That Show Business How to Finally Put Customers First.
Customers continue to adopt social technologies at a blinding speed – yet organizations are unable to keep up. Why? Rapid adoption of social networking enables users to connect with individuals and communities who share mutual interests, increasingly leaving organizations out of the conversation. Simply hiring more people to keep up with social marketing, sales, and support will not be sufficient, as consumers and their new channels will always outnumber employees. As a result, companies need an organized approach using enterprise software that connects business units to the social web – giving them the opportunity to respond in near-real time, and in a coordinated fashion.
M ckinsey quarterly the-strength_of_weak_signalsAnil GROVER
1) Weak signals refer to snippets of information found in social media that can help companies understand customer wants and spot disruptions. They are often hidden among large amounts of online noise.
2) To identify weak signals, companies should have senior leaders actively monitor social media and build networks of employees attuned to emerging themes. They should also look for signals about non-existent products/services by analyzing fine-grained online conversations.
3) Examples of companies successfully using weak signals include a manufacturer that increased prices by analyzing a customer post, and a retailer that spotted popular pins on Pinterest to display related products in stores.
Lithium whitepaper: Hey, Tech! Get Serious About Social Customer EnlistmentLithium
Learn about the current state social for tech and why social customer enlistment is a game-changer. Learn how to get social customers to co-create value with you with
gamification—done right. Get sustainable social strategies from Lithium.
Technology management in the age of the customerLithium
Don’t look now, but your company is losing control. Customers are now in the driver’s seat. Learn more by reading this Forrester Report on "Technology Management
In The Age Of The Customer."
A Study of The Bellingham/Whatcom Chamber of Commerce & Industry: "Investigat...Cody Smith
A Study of The Bellingham/Whatcom Chamber of Commerce & Industry: "Investigating the intersection of new & old media channels, content strategies and brand identification." - Cody I. Smith
To Monetize Open Social Networks, Invite Customers to Be More Than Just “Frie...Get Satisfaction
The document discusses research findings about consumers' preferences for building relationships with brands. The key findings are:
1. Consumers prefer branded customer communities over open social networks like Facebook for connecting with brands, because they see open networks as for interacting with individuals rather than companies.
2. Consumers are willing to become advocates for brands they care about in branded communities, but not in open social networks.
3. To attract consumers, branded communities should provide relevant content at every stage of the buying process and be managed by the company, while still linking to open social networks.
This document summarizes the key findings of a 2009 study on the tribalization of business conducted by Deloitte, Beeline Labs and the Society for New Communications Research. The study surveyed over 400 companies and found that most see online communities as important for increasing word-of-mouth, loyalty and awareness. However, many communities are not well integrated with business goals and processes. Successful companies treat communities as networks and focus on customer needs over company priorities. To fully leverage communities, companies need new management strategies and integrated processes.
E moderation social_media_and_customer_service-may-2013Emoderation
Social media is increasingly being used for customer service. 80% of companies plan to use it for this purpose. Customers expect fast responses - within 30 minutes on Twitter and same day on Facebook. This document provides tips on best practices for social media customer service, including monitoring conversations, triaging posts, integrating social and customer service teams, training representatives, and giving them authority to resolve issues quickly. It also examines what to expect from customer queries, such as a mix of positive and negative feedback, and expectations of rapid responses.
1. The document summarizes research on the social brand experience from both marketer and consumer perspectives, finding that consumers want more engagement, experiences, and rewards from brands on social media than brands currently provide.
2. Consumers are open, engaged, demanding, loyal, and willing advocates for brands they love, but have high expectations that brands often fail to meet, such as fast and helpful support.
3. Brands that provide more engaging experiences, opportunities for consumer connection, and special rewards and status will gain advantage over competitors in attracting consumer loyalty and support through social media.
How retailers choose technology and how to get them to choose youFieldworks Marketing
1) The buying process for retailers has changed dramatically, with decisions now made by a wider range of stakeholders across different departments rather than just IT.
2) Retailers are more proactively seeking out and developing their own technology solutions through initiatives like digital labs and hackathons. They want more collaborative relationships with technology partners.
3) To succeed with retailers, vendors must have a deep understanding of the market and target prospects individually, developing relationships with both decision-makers and their influencers through personalized outreach. They must appeal to retailers emotionally in addition to providing rational benefits.
The document discusses personalization and developing a personalized customer engagement strategy. It provides tips for personalizing properly including starting with data, engaging customers through interactive dialogue, and building value for customers through personalized offers. The document also outlines key considerations for a personalized strategy such as prioritizing efforts, ensuring business alignment, collaborating across departments, being transparent about data use, respecting customer preferences, and gathering feedback.
Financial Services Firms Claim the CX Advantage Lithium
- The document discusses trends around customer engagement through social channels based on surveys of over 1,386 consumers. Customer experience is found to significantly impact brand loyalty, repeat business, and word-of-mouth recommendations.
- While industries like retail and hotels score high on customer experience, financial services firms like banks and credit card companies show a large gap between leaders and laggards, indicating room for improvement.
- Younger consumers increasingly want brands to provide customer support and listen/respond through social media, suggesting financial companies should focus on improving social customer interactions.
Predictive analytics reaps the value from CRM databases aided by customer segmentation, competitive intelligence, and learning from marketing campaigns.
This document discusses the challenges organizations face in integrating social and enterprise data for competitive advantage. It finds that while social data is beginning to enter the enterprise mainstream, full integration is still nascent due to various challenges. Specifically, social data serves multiple internal constituents with different needs, requiring new analytical approaches. Additionally, social data and analysts currently lack credibility within organizations compared to other types of enterprise data and analysts. The document provides examples of how different departments use social data and outlines key differences between social and traditional data that complicate analysis. It emphasizes the need to understand social data's unique characteristics before fully integrating it with other enterprise information.
In June 2010, Gatorade unveiled its “Mission Control Center,” and in December of that year Dell announced its “Social Media Command Center.” Since then, organizations such as Hendrick Motorsports, The Oregon Ducks, Symantec and others have discussed how they use their social media command centers to listen to hundreds of thousands—even millions—of posts, interact with fans and customers, solve service issues and surface trends, risks and opportunities.
To learn more about the state of social media command centers, Altimeter Group spoke with three organizations — MasterCard, eBay, and Wells Fargo Bank — and found significant variations in objectives, priorities and technology for the command centers, but similarities in strategic focus and business planning.
In this report, Altimeter analyst Susan Etlinger presents findings, case studies, and expert recommendations for evaluating, building or fine-tuning a Social Media Command Center.
For more information about this report, please visit: bit.ly/evolution-of-smcc.
This document discusses how organizations can leverage social networking along with their CRM solutions to enhance customer interactions and drive business value. It describes how the Social Networking Accelerator for Microsoft Dynamics CRM allows users to discover online conversations, identify influential people, and engage with customers on social media all within their CRM system. The accelerator can help marketing identify influencers and track brand sentiment, sales discover leads and better understand customers, and customer service create an early warning system for issues and provide multi-channel support.
This document discusses how businesses can leverage social networking and CRM together. It explains that social networking gives customers a voice and shifts some power from companies to consumers. The intersection of social networking and CRM allows businesses to better engage with customers on their terms while managing and measuring these efforts. An effective strategy treats social networking as a new CRM channel, enhances CRM capabilities, and plays to the strengths of both to build relationships and optimize marketing, sales and customer service.
Ctrl Alt Delete: time to hit the reset button on media auditsIgnite Digital
"Ctrl Alt Delete." Ignite Digital’s John Dunne features in the annual Irish Marketing Journal (IMJ) agency issue Sep 2019.
The paper offers a balanced and constructive perspective on why there is a definite need to hit the reset button on how media audits are conducted in Ireland.
Read the paper in full below.
Whitepaper definitive-guide-social-sellingDaniel Howard
This document provides an overview of social selling and its benefits. It discusses how social media has empowered business customers to research options online and participate in larger buying teams. This has changed the traditional sales process, as customers are now well-informed before engaging with salespeople. The document argues that social selling, using social media for listening, engagement and collaboration, allows salespeople to connect with customers earlier in their buying process and provide value through insights. It summarizes that while social selling shows benefits, most companies still lack formal social media strategies and training for their sales organizations to fully leverage social media.
You can't solve every problem on your own. That's why our members turn to the collective intelligence of our global network for help and inspirations. Here are some of the benefits of being a member of the WFA - the only organisation representing and connecting global marketers.
This document provides an introduction to a book about Consumer Consulting Boards. It discusses how InSites Consulting has been a pioneer in online research communities since 2006. It notes that communities are becoming one of the most popular research methodologies. The book shares learnings from over 600,000 conversations InSites has facilitated. It aims to provide guidance on how to set up successful communities to collaborate with consumers and make business decisions. The 5 chapters will discuss adapting to empowered consumers, best practices for communities, case studies, considerations for different cultures, and future trends. The document acknowledges the many contributors to the book.
Navigating Modern Marketing Challenges - The Power of Community-Minded Strate...printbenton
To reach the right consumers in today's cluttered advertising landscape, consider community-minded marketing. This approach involves supporting social causes, creating exclusive content for brand communities, and fostering direct communication with consumers. While it offers benefits like authentic marketing and access to valuable data, it may not be suitable for every business due to its challenges and difficulty in measuring ROI.
M ckinsey quarterly the-strength_of_weak_signalsAnil GROVER
1) Weak signals refer to snippets of information found in social media that can help companies understand customer wants and spot disruptions. They are often hidden among large amounts of online noise.
2) To identify weak signals, companies should have senior leaders actively monitor social media and build networks of employees attuned to emerging themes. They should also look for signals about non-existent products/services by analyzing fine-grained online conversations.
3) Examples of companies successfully using weak signals include a manufacturer that increased prices by analyzing a customer post, and a retailer that spotted popular pins on Pinterest to display related products in stores.
Lithium whitepaper: Hey, Tech! Get Serious About Social Customer EnlistmentLithium
Learn about the current state social for tech and why social customer enlistment is a game-changer. Learn how to get social customers to co-create value with you with
gamification—done right. Get sustainable social strategies from Lithium.
Technology management in the age of the customerLithium
Don’t look now, but your company is losing control. Customers are now in the driver’s seat. Learn more by reading this Forrester Report on "Technology Management
In The Age Of The Customer."
A Study of The Bellingham/Whatcom Chamber of Commerce & Industry: "Investigat...Cody Smith
A Study of The Bellingham/Whatcom Chamber of Commerce & Industry: "Investigating the intersection of new & old media channels, content strategies and brand identification." - Cody I. Smith
To Monetize Open Social Networks, Invite Customers to Be More Than Just “Frie...Get Satisfaction
The document discusses research findings about consumers' preferences for building relationships with brands. The key findings are:
1. Consumers prefer branded customer communities over open social networks like Facebook for connecting with brands, because they see open networks as for interacting with individuals rather than companies.
2. Consumers are willing to become advocates for brands they care about in branded communities, but not in open social networks.
3. To attract consumers, branded communities should provide relevant content at every stage of the buying process and be managed by the company, while still linking to open social networks.
This document summarizes the key findings of a 2009 study on the tribalization of business conducted by Deloitte, Beeline Labs and the Society for New Communications Research. The study surveyed over 400 companies and found that most see online communities as important for increasing word-of-mouth, loyalty and awareness. However, many communities are not well integrated with business goals and processes. Successful companies treat communities as networks and focus on customer needs over company priorities. To fully leverage communities, companies need new management strategies and integrated processes.
E moderation social_media_and_customer_service-may-2013Emoderation
Social media is increasingly being used for customer service. 80% of companies plan to use it for this purpose. Customers expect fast responses - within 30 minutes on Twitter and same day on Facebook. This document provides tips on best practices for social media customer service, including monitoring conversations, triaging posts, integrating social and customer service teams, training representatives, and giving them authority to resolve issues quickly. It also examines what to expect from customer queries, such as a mix of positive and negative feedback, and expectations of rapid responses.
1. The document summarizes research on the social brand experience from both marketer and consumer perspectives, finding that consumers want more engagement, experiences, and rewards from brands on social media than brands currently provide.
2. Consumers are open, engaged, demanding, loyal, and willing advocates for brands they love, but have high expectations that brands often fail to meet, such as fast and helpful support.
3. Brands that provide more engaging experiences, opportunities for consumer connection, and special rewards and status will gain advantage over competitors in attracting consumer loyalty and support through social media.
How retailers choose technology and how to get them to choose youFieldworks Marketing
1) The buying process for retailers has changed dramatically, with decisions now made by a wider range of stakeholders across different departments rather than just IT.
2) Retailers are more proactively seeking out and developing their own technology solutions through initiatives like digital labs and hackathons. They want more collaborative relationships with technology partners.
3) To succeed with retailers, vendors must have a deep understanding of the market and target prospects individually, developing relationships with both decision-makers and their influencers through personalized outreach. They must appeal to retailers emotionally in addition to providing rational benefits.
The document discusses personalization and developing a personalized customer engagement strategy. It provides tips for personalizing properly including starting with data, engaging customers through interactive dialogue, and building value for customers through personalized offers. The document also outlines key considerations for a personalized strategy such as prioritizing efforts, ensuring business alignment, collaborating across departments, being transparent about data use, respecting customer preferences, and gathering feedback.
Financial Services Firms Claim the CX Advantage Lithium
- The document discusses trends around customer engagement through social channels based on surveys of over 1,386 consumers. Customer experience is found to significantly impact brand loyalty, repeat business, and word-of-mouth recommendations.
- While industries like retail and hotels score high on customer experience, financial services firms like banks and credit card companies show a large gap between leaders and laggards, indicating room for improvement.
- Younger consumers increasingly want brands to provide customer support and listen/respond through social media, suggesting financial companies should focus on improving social customer interactions.
Predictive analytics reaps the value from CRM databases aided by customer segmentation, competitive intelligence, and learning from marketing campaigns.
This document discusses the challenges organizations face in integrating social and enterprise data for competitive advantage. It finds that while social data is beginning to enter the enterprise mainstream, full integration is still nascent due to various challenges. Specifically, social data serves multiple internal constituents with different needs, requiring new analytical approaches. Additionally, social data and analysts currently lack credibility within organizations compared to other types of enterprise data and analysts. The document provides examples of how different departments use social data and outlines key differences between social and traditional data that complicate analysis. It emphasizes the need to understand social data's unique characteristics before fully integrating it with other enterprise information.
In June 2010, Gatorade unveiled its “Mission Control Center,” and in December of that year Dell announced its “Social Media Command Center.” Since then, organizations such as Hendrick Motorsports, The Oregon Ducks, Symantec and others have discussed how they use their social media command centers to listen to hundreds of thousands—even millions—of posts, interact with fans and customers, solve service issues and surface trends, risks and opportunities.
To learn more about the state of social media command centers, Altimeter Group spoke with three organizations — MasterCard, eBay, and Wells Fargo Bank — and found significant variations in objectives, priorities and technology for the command centers, but similarities in strategic focus and business planning.
In this report, Altimeter analyst Susan Etlinger presents findings, case studies, and expert recommendations for evaluating, building or fine-tuning a Social Media Command Center.
For more information about this report, please visit: bit.ly/evolution-of-smcc.
This document discusses how organizations can leverage social networking along with their CRM solutions to enhance customer interactions and drive business value. It describes how the Social Networking Accelerator for Microsoft Dynamics CRM allows users to discover online conversations, identify influential people, and engage with customers on social media all within their CRM system. The accelerator can help marketing identify influencers and track brand sentiment, sales discover leads and better understand customers, and customer service create an early warning system for issues and provide multi-channel support.
This document discusses how businesses can leverage social networking and CRM together. It explains that social networking gives customers a voice and shifts some power from companies to consumers. The intersection of social networking and CRM allows businesses to better engage with customers on their terms while managing and measuring these efforts. An effective strategy treats social networking as a new CRM channel, enhances CRM capabilities, and plays to the strengths of both to build relationships and optimize marketing, sales and customer service.
Ctrl Alt Delete: time to hit the reset button on media auditsIgnite Digital
"Ctrl Alt Delete." Ignite Digital’s John Dunne features in the annual Irish Marketing Journal (IMJ) agency issue Sep 2019.
The paper offers a balanced and constructive perspective on why there is a definite need to hit the reset button on how media audits are conducted in Ireland.
Read the paper in full below.
Whitepaper definitive-guide-social-sellingDaniel Howard
This document provides an overview of social selling and its benefits. It discusses how social media has empowered business customers to research options online and participate in larger buying teams. This has changed the traditional sales process, as customers are now well-informed before engaging with salespeople. The document argues that social selling, using social media for listening, engagement and collaboration, allows salespeople to connect with customers earlier in their buying process and provide value through insights. It summarizes that while social selling shows benefits, most companies still lack formal social media strategies and training for their sales organizations to fully leverage social media.
You can't solve every problem on your own. That's why our members turn to the collective intelligence of our global network for help and inspirations. Here are some of the benefits of being a member of the WFA - the only organisation representing and connecting global marketers.
This document provides an introduction to a book about Consumer Consulting Boards. It discusses how InSites Consulting has been a pioneer in online research communities since 2006. It notes that communities are becoming one of the most popular research methodologies. The book shares learnings from over 600,000 conversations InSites has facilitated. It aims to provide guidance on how to set up successful communities to collaborate with consumers and make business decisions. The 5 chapters will discuss adapting to empowered consumers, best practices for communities, case studies, considerations for different cultures, and future trends. The document acknowledges the many contributors to the book.
Navigating Modern Marketing Challenges - The Power of Community-Minded Strate...printbenton
To reach the right consumers in today's cluttered advertising landscape, consider community-minded marketing. This approach involves supporting social causes, creating exclusive content for brand communities, and fostering direct communication with consumers. While it offers benefits like authentic marketing and access to valuable data, it may not be suitable for every business due to its challenges and difficulty in measuring ROI.
This document provides an interview transcript with marketing expert Philip Kotler. Some key points:
- Kotler is known as the "father of modern marketing" for his influential marketing textbooks and articles over the past 50 years.
- He sees the biggest challenges for marketers today as adapting to the digital revolution and understanding unconscious consumer motivations. Marketing is shifting from mass marketing to more personalized approaches using big data.
- Kotler discusses how marketing and sales must better integrate in the digital age. Companies also need more innovation and focus on corporate social responsibility.
- Emerging markets should focus on free markets, competitive advantages, attracting foreign investment, and identifying industries for growth.
- Kotler's recent
Establishing the benefits of social media within your business is likely the first concern before thinking to undertake the implementation and execution of a sound marketing campaign.
An important point to remember, which many businesses fail to realise, is that advancing with wider social media benefits will increase the potential to enhance your priority objective.
Showcasing your experts to drive brand value and generate leads. In other words, boost brand awareness, brand authority, and learn about the importants of expert content marketing.
1) Sandra Zoratti advises marketers to focus on the quality rather than quantity of customer engagements. Metrics like customer loyalty, churn rate, and time spent consuming content provide better insights than volume metrics.
2) Understanding the entire customer journey across multiple channels is important for evaluating effectiveness and building loyalty. No single channel tells the full story.
3) Emotional attention metrics that measure customer behaviors and outcomes, like content consumption leading to further engagement, provide meaningful insights for marketers. The ultimate goals are increasing revenue from new and existing customers.
Stop Isolating Customer Insights: Five Ways to Design the Customer Into Your ...Mohamed Mahdy
Five ways companies can better design the customer into the company to become more customer-centric:
1. Don't just rely on customer insights, actively involve customers in product development and innovation.
2. Create common purpose among all departments by having them directly engage with customers.
3. Ensure customer voices are represented beyond just marketing by getting to know customers personally.
4. Use real customer experiences and feedback, not just data, to understand customer needs and motivate teams.
5. Have all departments synthesize customer information to develop a unified understanding of customers.
This document provides information about marketing and public relations functions. It discusses topics such as market research, market analysis, marketing strategy, advertising, brand promotion, managing messages, positive publicity, spin, damage limitation, and lobbying.
For market research, it explains primary and secondary research methods like focus groups, interviews, and online questionnaires. It notes the importance of market research for understanding customer needs and maintaining competitiveness.
Market analysis involves analyzing strengths, weaknesses, opportunities, and threats from collected market research data. The goal is to determine a market's attractiveness now and in the future. Organizations evaluate evolving opportunities and threats relative to their own strengths and weaknesses.
This document provides an overview of Awin's inaugural Power 100 list, which highlights 100 of their most valuable and innovative affiliate partners. The Power 100 is categorized into five themes: enabling ethical ecommerce, redefining 'affiliate', outsourcing innovation, tapping into local markets, and going global. Examples are given for partners in the enabling ethical ecommerce category, including those focused on sustainability, accessibility, and positive social impact. The document discusses the diversity and growth of opportunities in the affiliate marketing industry.
This document discusses how social media can be used effectively for B2B marketing. It begins by explaining why social media matters for B2B, noting that B2B buyers now use social media to research purchases. It then provides guidelines for companies to start using social media, including planning a strategy, researching where customers are online, and setting engagement guidelines. The document also provides examples of how companies can use social media for objectives like product launches, lead generation, and brand building. It emphasizes that B2B marketers must engage in conversations online and provide value to customers through high-quality, consistent content.
Social media for b2b marketing-from Asuthosh Nair & Jaspreet SidhuWaily ARAUJO
1) The document discusses how social media is important for B2B marketing as over 90% of B2B buyers are using social media to research purchases. Social media allows direct engagement with customers and prospects to build relationships.
2) Some benefits of social media for B2B discussed include expanding reach to find new leads, demonstrating thought leadership, and facilitating faster sales cycles through education and building trust.
3) The document provides guidance on starting a social media marketing campaign, including developing a social media strategy aligned with overall marketing goals, researching which platforms fit your goals best, and getting organizational buy-in to participate actively on social media.
Marketing Automation Best Practices GuideMohamed Mahdy
This document provides a guide to best practices for marketing automation. It includes sections on strategy and justification, setup and vendor selection, execution and optimization, and lead management best practices. The guide contains advice from interviews with marketing automation experts on topics like adopting a buyer-centered view, training staff, and justifying the investment to leadership. It also provides nine specific ways to make the case for marketing automation software to decision-makers, such as demonstrating potential increases in key metrics like response rates and pipeline growth.
This document discusses how marketing and sales can improve collaboration to achieve their shared goal of sustainable profitability. It recommends that the two departments communicate more through regular meetings to understand each other's work and align on goals like defining quality leads. By working together on initiatives like content marketing and lead nurturing, companies can generate more sales-ready leads at a lower cost and increase sales performance metrics.
By definition, the term "sales" refers to all activities involved in selling a product or service to a consumer or business. But in practice, it means so much more.
This document provides an introduction to a e-book about transforming marketing organizations to be more data-driven. It discusses how data has become king in marketing over content. The e-book contains advice from 8 experts on how to make a marketing organization more data-driven. It begins with determining a data strategy and understanding customer personas. Other pieces of advice include creating a long-term roadmap, understanding attribution, and continuously improving through data. The goal of the e-book is to provide diverse advice and insights from marketing experts on transforming to a data-driven approach.
The document provides an overview of partner marketing and outlines key areas to focus on to improve results from partner marketing activities. It discusses common barriers to success in partner marketing like lack of control over partners and limited partner resources. It emphasizes the importance of enablement to help partners be better marketers and the delivery of great content. It identifies the top 5 areas to focus on as people, technology, buyer journey, content, and reach. It also provides an overview of the services offered by Quantum Marketing to deliver partner marketing campaigns and generate demand.
Many CEO complain they do not see the value in marketing efforts. For them we suggest to use a simple and practical framework, PCCDIO, that has worked wonders for our clients,