This document introduces SFos, a real-time data and mobile application platform for an IT research and development firm. The platform allows users to import data via Excel, manually assign cases to field agents, track agents in real-time, and verify cases. Users can view case details, agent trackers, and FE session controls. The backend offers features like Excel imports, real-time stats, agent management, and automated reports. The mobile app allows syncing, offline access, location tracking, questionnaires, and data/battery monitoring. Key capabilities include real-time field agent tracking, custom analytics and reports, and complete field agent device control from the backend system.

1. A Research & Development IT Firm

2. The Process
Introducing
SFos

3. Introducing
SFos
Import Assign Feet On Street Verify View

4. Real-time Data
Excel
Agent Case Push
Detailed Status Real-time
Notifications
Import

5. Manual Input
Import
One Click
Excel Import

6. Pin code Map Push
Manual Case Push
Assign

7. Feet On Street
FE App Case Notifications Mobile App Dashboard Route Planner

8. Verify
Case List View Case View Questionnaire

9. View
Case View

10. View
Agent Tracker
Point to point
tracking

11. View
FE Session Control
Battery Monitor
Draft monitor

12. Backend
• Excel import with any header format
• Pin code/Current location assign
• Real-time stats
• Answer scoring grid module
• De-assign/Re-AV/High Priority Assign
• Client Management
• Auto mailer reports system
• Agent(FE) location tracking
• Monitoring FE activities
• And more…
App
• Auto background sync
• Work in progress status
• Call customer/ Provide direction – route map to FE
• Photo/Signature capture area
• Customised questionnaire – flow triggers user on tagging
of the case viewed
• Maps view like *Ola/*Uber
• Trademarks of respective firms
• Drafts mode for offline storage during network issues
• Data consumption monitoring system
• Defaulter feature (Unable to use any other App in the
phone apart FE App)
• And more…
Functionalities

13. Backend
• Real-time FE tracking
• Customised score grid for questionnaire
• Customised import and report export
• Smart data analytics
• Complete FE phone control
• Remote wipe
• Data usage stats
• Battery stats
• Session control
App
• Multiple photo captures
• Real-time data sync
• Offline case views
• Draft mode for answers
• Offline GPS monitor
• Battery stats warning
• Agent stats
• Customizable views from the backend
• Cloud sync and monitor
Unique Selling Proposition

14. Thank You
info@pupaclic.com
www.pupaclic.com
Import Assign Feet On Street Verify View