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A CASE STUDY:
Kravitz leverages strategic planning
for continued improvement and
competitive advantage
1
Kravitz is the largest independent
TPA in the U.S specializing in cash
balance retirement plans.
Company President
Dan Kravitz first
hired Optimize
in 2008
2
Kravitz holds two
structured strategy
meetings every year,
gaining input from
their team on:
3
As a result of
these sessions,
the company has
made significant
strategic choices
that have driven
competitive
advantage:
4
Within its
Investment Services division,
the company launched a mutual fund.
In 2013, the Payden-Kravitz Fund
hit $100 Million in contributions.
5
Within its core cash balance business,
the company created a tiered pricing model,
providing clients four levels of service.
6
In 2012, the company launched
Cash Balance Online so that
other TPA's (the competition) could sell
Cash Balance plans, and leverage
the Kravitz back end.
7
Along the way, the company
made many improvements
to its value proposition and
sales effectiveness.
Dan and two colleagues
wrote a book, launched
a training program for
advisors (for a fee) and
positioned as the clear
market leader.
8
In 2012, the company
set a record for revenue
and profit.
In 2013, company results are
ahead of 2012 and plan.
9
Kravitz exemplifies a company that has leveraged
strategic planning for continued improvement and
competitive advantage.
10

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Strategic Planning: Kravitz Case Study

  • 1. A CASE STUDY: Kravitz leverages strategic planning for continued improvement and competitive advantage 1
  • 2. Kravitz is the largest independent TPA in the U.S specializing in cash balance retirement plans. Company President Dan Kravitz first hired Optimize in 2008 2
  • 3. Kravitz holds two structured strategy meetings every year, gaining input from their team on: 3
  • 4. As a result of these sessions, the company has made significant strategic choices that have driven competitive advantage: 4
  • 5. Within its Investment Services division, the company launched a mutual fund. In 2013, the Payden-Kravitz Fund hit $100 Million in contributions. 5
  • 6. Within its core cash balance business, the company created a tiered pricing model, providing clients four levels of service. 6
  • 7. In 2012, the company launched Cash Balance Online so that other TPA's (the competition) could sell Cash Balance plans, and leverage the Kravitz back end. 7
  • 8. Along the way, the company made many improvements to its value proposition and sales effectiveness. Dan and two colleagues wrote a book, launched a training program for advisors (for a fee) and positioned as the clear market leader. 8
  • 9. In 2012, the company set a record for revenue and profit. In 2013, company results are ahead of 2012 and plan. 9
  • 10. Kravitz exemplifies a company that has leveraged strategic planning for continued improvement and competitive advantage. 10