Kravitz is the largest independent retirement plan administrator (TPA) in the US that specializes in cash balance plans. Every year, Kravitz holds strategic planning meetings to gain input from its team on goals and priorities. As a result of these sessions, Kravitz has made strategic decisions that have driven its competitive advantage, such as launching a mutual fund that reached $100 million in contributions and creating a tiered pricing model for clients. Kravitz has experienced continued revenue and profit growth and serves as a model for how strategic planning can provide competitive benefits.