This document appears to be an internal company newsletter highlighting the marketing team - Tracy Tou is the Marketing Associate, Randal Hung is the Marketing & Growth Manager, and Sharon Tsoi is the Customer Success Associate. Randal Hung is quoted as saying "You cannot improve what you cannot measure" and the document discusses metrics like traffic conversion rate, revenue per order, referrals, and repeat customers that the marketing team measures.

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Shopline

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Tracy Tou
Marke&ng Associate
Randal Hung
Marke&ng & Growth Manager
Sharon Tsoi
Customer Success Associate
T S R

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-Sharon Tsoi-
Customer Success Associate
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You cannot improve what you
cannot measure.
-Randal Hung-
MarkeCng & Growth Manager
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Traffic Conversion Rate
Revenue per Order Referral & come back

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