Shifting Teams
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An introduction to designing rituals based on several successful pilots including a team meeting, a morning ritual for a co-working space, a new ritual to connect developers and designers and more. Includes models and worksheets
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Shifting Teams
- 2. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved The Power of a Ritual Source : Oreo Webcam Commercial
- 3. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Ritual | ˈriCH(o͞o)əl | A small tangible act, done routinely that carries value and meaning Ref: Frederik Pferdt, Google
- 5. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved How rituals support culture Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 8. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Values Action Rituals Rituals translate values to action Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 9. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Any team has many rituals Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 11. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Activity Artifact Ritual Design Layers Emotions Rules VALUE Take Ownership Have fun Serial ownership Google slides 2-min updates Redesigning a team-meeting
- 12. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Cheat Sheet 1. Pick a ritual <> agree on a new value 2. Brainstorm a prop to encode the value 3. Map the (current) experience and explore friction 4. Redesign experience around the new value/prop 5. Role-play/Pilot the new ritual
- 14. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved RTUALLAB Ritual : Weekly Team Meeting Value “ I want everyone’s time to be respected” min members Deepa Iyer Design Strategist Feedback Description : The redesigned team meeting ritual in progress. Key changes include getting the technology working and connected 5 min ahead of time, shortening the duration to 45 min from an hour, a mood board for an emotional checkin and a cube timer to make everyone accountable for their time cycles “ This was so energizing ! What a great way to start the week !” 45 12 W Changing up the weekly meeting Redesign of team meeting ritual SAP Design |Team Meeting REDESIGN 1 Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 15. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Mapping the current and future experience Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 16. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Key Prop: Cube timer to embody accountability Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 17. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Trying out the new experience in the team meeting Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 18. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved RTUALLAB Ritual : Listening Lab Value “ I want developers and designers to empathise together” min members Kasia Kesicka Product Designer Feedback Description : The new ritual, the Listening Lab being pitched to the entire design team by a project member. We left a work breakdown on the whiteboard and asked for volunteers to opt-in to join this project. Nine members of the team opted-in cycles “ Where do I sign up ?” 60 20 M Connecting designers & developers SAP DESIGN TEAM NEW 2 Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 19. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Mapping the future experience Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 20. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Key Prop: A multi-port jack to listen together Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 22. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Pitch to the team Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 24. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved RTUALLAB Ritual : Start Right Mornings Value “ I want it to feel hygge (cozy, inviting)” min members Feedback Description : Hanahaus has been rated Bay Area’s #1 co-working space and was looking for a way to connect members in an intimate, yet organic way. With Lara and team we creates the Start Right morning ritual which invites unto 12 members to a beautiful fresh, natural breakfast table and a breakfast speaker who shares his/ her experience. They’re offered a selection of beverages on the house and fill in feedback sheets before they leave. cycles “Best networking event in a long time! ” 45 12 M Lara Redmer Head of HanaHaus, Palo Alto Giving startups a good start CO-WORKING SPACE NEW 3 Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 25. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Mapping the future experience Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 26. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Key Prop: A breakfast table that invites sharing Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 28. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Pilot at HanaHaus | Feb 26th 2019 Copyrightⓒ2018RanaChakrabarti.Allrightsreserved
- 30. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Space for Canvas Ritual Value Prop Current Experience New Experience Name your ritual Pick a value your team believes in Brainstorm a prop to embody the value Map the current experience steps and signature Re-design the experience around the new prop / value + - + - Ritual Design Canvas
- 31. Copyrightⓒ2018RanaChakrabarti.Allrightsreserved Remember 1.Rituals are habits 2.Start with a daily / weekly habit 3.Keep it simple